Pacific Shores Resort & Spa

What Pacific Shores Resort & Spa does

Pacific Shores Resort & Spa is a privately held, single-property waterfront resort operator located on a 13-acre site along Craig Bay in Nanoose Bay, British Columbia, on the east coast of Vancouver Island. The company offers overnight accommodations comprising Garden View Queen Standard rooms and Garden View Queen One Bedroom Suites with full kitchens, washer/dryer, and balconies, alongside more than 2,500 square feet of meeting and event space for groups of 8 to 80 people. On-site ancillary operations include the Pacific Shores Wellness Spa, the independently operated Pacific Motion Physiotherapy clinic with indoor pool access, and a pickleball and recreation amenity set (10 pickleball courts, indoor and outdoor pools, hot tubs, sauna, paddleboards, kayaks, cruiser bikes, games room). The on-site restaurant (Craig Bay Pizza & Grill / Smoken Water BC) is currently closed.

The business operates a direct-to-consumer model. Reservations are taken through a Cloudbeds-powered booking engine on the company website (pacificshoresbc.com) and via phone to the front desk, which is staffed daily from 8 am to 11 pm; corporate and meeting inquiries are handled through a dedicated online quote form and direct general manager email. Pricing is nightly, with a $10 per day resort fee, a $20 per night pet fee, a 25% late check-out surcharge between 11 am and 1 pm, and a $400 smoking violation fee. Marketing is concentrated on the company Instagram account (@pacificshoresresort), an email newsletter, and selective participation in wedding industry events such as the Vancouver Island Dream Wedding Show.

The company is privately held with no public ticker, no disclosed parent entity, no funding history, and no patents or certifications. It operates as a single-asset hospitality business, with 12 disclosed employees and ownership commentary indicating a transition to new ownership around 2021, followed by a series of property upgrades (pool renovations, suite renovations, tennis-to-pickleball conversion, patio addition). Customer segments include leisure travelers and families (primary), corporate groups using the meeting and retreat facilities, extended-stay guests on monthly terms, and wedding and event hosts drawn to the oceanfront setting.

Name

Pacific Shores Resort & Spa

Legal name

Pacific Shores Resort & Spa

Website

https://pacificshoresbc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Shores Resort & Spa is a privately held, single-property 13-acre waterfront resort on Craig Bay in Nanoose Bay, BC, offering suites, standard rooms, meeting space, an on-site spa, physiotherapy, and pickleball and pool amenities to leisure travelers, families, corporate groups, and wedding hosts on Vancouver Island.

Ownership category

akta.pro rank

Product category

Waterfront Resort & Spa Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Coastal Full-Service Hotels (THAGAAAI)

akta.pro secondary industries

Destination Spa Resorts (THAGAMAA), Coastal & Island Eco-Resorts (THAAAHAG)

Keywords

• Waterfront resort hospitality
• Vacation accommodation rentals
• Wellness spa services
• Meeting event venues
• Pet-friendly lodging

Headquarters

HQ city

Nanoose Bay

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Accommodation rentals: Nightly and extended stay rentals of waterfront suites and rooms along Craig Bay. Includes Garden View Queen Standard rooms and Garden View Queen One Bedroom Suites with full kitchens.
2. Spa services: Pacific Shores Wellness Spa provides massage, facials, and other treatments. Spa guests receive access to all resort amenities during their treatment.
3. Physiotherapy services: Pacific Motion Physiotherapy clinic located on-site with indoor pool access. Operated independently but integrated into resort amenities.
4. Meeting and event space rental: Four indoor meeting rooms with natural light, private washrooms, and separate access. Can accommodate groups from 8 to 80 people. Over 2,500 square feet of meeting space available for corporate retreats and events.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pacific Shores Resort & Spa operates a 13-acre waterfront resort property along Craig Bay on Vancouver Island in Nanoose Bay, British Columbia. The resort rents nightly and extended-stay accommodations including Garden View Queen Standard Rooms and One Bedroom Suites with full kitchens, and provides on-site amenities such as indoor/outdoor pools, hot tubs, a 10-court pickleball facility, water sports equipment, meeting and event spaces, an on-site wellness spa, and a physiotherapy clinic.

Product overview

Pacific Shores Resort & Spa operates a 13-acre waterfront resort property along Craig Bay on Vancouver Island, offering a portfolio of accommodations (one-bedroom suites and standard rooms), meeting and event spaces, wellness services (spa and physiotherapy), and recreational amenities. The resort functions as a single unified hospitality property rather than a software platform, with accommodations managed through Cloudbeds booking engine. The property features multiple lodging options, event facilities for 8-80 guests, outdoor recreational activities, and on-site wellness services.

Differentiator

Problem solved

Functional benefit

Products and services

• Garden View Queen One Bedroom Suite Spacious one-bedroom suite featuring 1 queen bed, living room with pullout sofa, full kitchen with dining area, washer/dryer, and private balcony with resort and garden views; can connect to adjoining Queen Hotel Room for two-bedroom configuration; designed for families and extended-stay guests.
• Garden View Queen Standard Room Standard hotel room with queen bed, single pullout sofa bed, mini fridge, Keurig coffee maker, microwave, and tub/shower combo bathroom; occupancy up to 2 adults and 1 small child.
• Meetings & Events Four indoor meeting rooms set on 13 acres with natural light, some with private washrooms and separate access; over 2,500 square feet accommodating groups from 8 to 80 people for corporate retreats, weddings, and special events.
• Oceanfront Accommodations Waterfront accommodations located minutes from Parksville, BC alongside Craig Bay with scenic views from private balconies or patios; the overarching waterfront lodging offering under which standard rooms and suites are sold.
• Recreational Amenities Seasonal activities including stand-up paddle boards, kayaks, and cruiser bikes, plus an indoor games room with pool and ping pong tables, outdoor pools, hot tubs, sauna, 10-court pickleball facility, basketball court, volleyball net, and children's playground available to resort guests.
• Pacific Shores Wellness Spa On-site wellness spa providing massage therapy, facials, and other spa treatments; spa guests receive access to all resort amenities during their treatment sessions.
• Pacific Motion Physiotherapy On-site physiotherapy clinic conveniently located with indoor pool access offering rehabilitation and physiotherapy services to resort guests and external clients.

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Pacific Shores Wellness SpacoreStrategic or Co-development PartnerOn-site full-service wellness spa providing massage therapy, facials, and other spa treatments. Spa guests receive access to all resort amenities during their treatment. Located on the resort property with online booking available.
• Pacific Motion PhysiotherapycoreStrategic or Co-development PartnerOn-site physiotherapy clinic conveniently located with indoor pool access. Offers rehabilitation and physiotherapy services to resort guests and external clients. Operated independently with separate booking system.
• CloudbedscoreTechnology or IntegrationCloudbeds provides the hotel management software and booking engine powering the resort's website reservations. Handles property management, reservations, and payment processing. Website powered by Cloudbeds.
• Smoken Water BCminorChannel Partner/ Reseller/ DistributorRestaurant operating on the resort property offering local cuisine with ocean views. Featured as a dining destination for resort guests. Craig Bay Pizza & Grill operates Thursday-Saturday, 4-9pm.
• Pet Friendly.caminorChannel Partner/ Reseller/ DistributorListed as pet-friendly accommodation partner on Pet Friendly.ca directory. Resort welcomes pets with designated amenities including towels, blankets, and treats.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tigh-Na-Mara Seaside Spa Resort: Watersford-style resort and spa located in Parksville, BC — the closest competitor to Pacific Shores. Both serve leisure and corporate groups on east Vancouver Island with spa, meeting space, and beachfront amenities, making Tigh-Na-Mara the most direct comparable for rate, amenity, and segmentation benchmarking.
• Long Beach Lodge Resort: Independent oceanfront lodge in Tofino, BC, with on-site dining, meeting space, and a strong leisure/event positioning. Comparable as a BC independent coastal resort with similar amenity mix (suites, dining, activity-centric) and corporate retreat capabilities.
• Oak Bay Beach Hotel: Boutique oceanside hotel in Victoria, BC with spa, fine dining, and event space. Comparable as a BC independent luxury-leaning coastal hotel pursuing a similar leisure, spa, and small-events positioning.
• Brentwood Bay Resort & Spa: Boutique waterfront resort and spa on Vancouver Island (Saanich Inlet) offering suites, spa, and marina-side dining. Highly comparable in product mix (waterfront rooms, spa, meeting/event use) and target customer (BC leisure and small-group retreats).
• Sparkling Hill Resort: Destination wellness resort in Vernon, BC, with a full-service spa and curated wellness programming. Comparable on the spa/wellness dimension given Pacific Shores' on-site wellness spa and physiotherapy clinic.

Broad incumbents

• Fairmont Empress: Iconic luxury hotel in Victoria, BC with extensive spa, dining, and event facilities. Comparable as a Vancouver Island luxury-leaning property competing for premium leisure, wedding, and corporate group bookings, though at a far higher price tier and global brand scale.
• The Westin Resort & Spa, Whistler: Large-scale branded resort in Whistler with full spa, dining, and meeting space. Comparable as a BC resort competing for the same leisure and corporate retreat demand, but operating at much larger scale and with brand/loyalty advantages Pacific Shores lacks.
• Delta Hotels by Marriott Vancouver Island Resorts: Branded resort properties on Vancouver Island (including the Nanaimo area) with full-service amenities, meeting space, and loyalty distribution. Comparable as a same-region competitor capturing corporate and leisure demand that Pacific Shores also targets.

Regional players

• Magnolia Hotel & Spa: Boutique downtown Victoria hotel with spa and small meeting space. Comparable as a BC independent offering spa + small-scale events, though operating in an urban rather than resort setting.

Emerging players

• Qualicum Beach Inn: Independent waterfront inn located minutes from Pacific Shores in Qualicum Beach. Comparable as a nearby Vancouver Island coastal lodging competitor targeting much of the same drive-to leisure market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/pacificshoresresort
• LinkedInlinkedin.com/company/pacificshores-resort-and-spa

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Shores Resort & Spa