Point Accueil Écoute Jeunes

What Point Accueil Écoute Jeunes does

Point Accueil Écoute Jeunes 46 & Parents (PAEJ 46 & Parents) is a nonprofit public-interest organization headquartered at 119 boulevard Gambetta in Cahors, France, delivering free, anonymous, and confidential listening and support services to adolescents and young adults aged 11 to 25 and to their parents and wider family circle. The organization operates as one of approximately 300 national PAEJ devices established under the French Social Cohesion Plan, hosted institutionally under Mission Locale du Lot since its creation in the department in 2006. Its service portfolio includes walk-in listening sessions, family interviews, Parent Cafés, a Positive Discipline workshop and conference program, monthly inter-professional sharing sessions for youth workers, and a mobile van service (Van PAEJ) that travels throughout the rural Lot department every Thursday to reach populations who cannot access the fixed Cahors site.

The organization employs a small core team of two specialized field professionals — a clinical psychologist with psycho-criminological and victimological expertise and a social/parenting professional certified in positive discipline — supported by clinical supervision and communication resources. It does not operate as a technology company: there is no proprietary platform, no mobile app, no AI tooling, and no data infrastructure; service delivery is human-mediated via in-person meetings, telephone, and Facebook messaging. The broader headcount of 22 likely reflects the encompassing Mission Locale du Lot staff rather than PAEJ-specific FTE.

The business model is non-commercial. All services are free at the point of use, with no subscription, fees, or administrative formalities. Operating costs are covered through multi-source government co-financing from the French State (DDCSPP, MILDECA, FIPDR), ARS (Regional Health Agency), CAF (Family Allowance Fund), the Conseil Départemental du Lot, the Conseil Régional d'Occitanie, and supplementary contributions from municipalities and intercommunality. The go-to-market motion is community-led, relying on institutional referrals, the professional exchange network, the visible presence of the mobile van, the organization's website (paej46.fr), and an active Facebook page to drive awareness and access.

Name

Point Accueil Écoute Jeunes

Legal name

Point Accueil Écoute Jeunes 46 & Parents

Website

https://paej46.fr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

PAEJ 46 & Parents is a nonprofit, publicly funded listening and support service in Cahors, France, providing free, anonymous counseling to youth aged 11-25, their parents, and youth professionals across the Lot department via a fixed office, mobile van, phone, and Facebook.

Ownership category

akta.pro rank

Headquarters

HQ city

Cahors

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Co-funding: The PAEJ 46 & Parents operates as a nonprofit association funded through co-financing from multiple government bodies including the French State (DDCSPP, MILDECA, FIPDR), ARS (Regional Health Agency), CAF (Family Allowance Fund), the Départemental Council, and the Regional Council. Additional funding comes from municipalities and intercommunality.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

PAEJ 46 & Parents operates a free, anonymous, and confidential listening and support service for young people aged 11-25 and their parents in the Lot department of France. The service includes walk-in listening sessions at a Cahors office, a mobile van traveling throughout the department every Thursday, telephone and Facebook consultations, family meetings, parent cafés, and Positive Discipline workshops. It functions as a public-interest social service device staffed by a clinical psychologist and a parentality specialist.

Product overview

Point Accueil Écoute Jeunes (PAEJ 46 & Parents) is a unified listening and support service rather than a technology product. The organization provides a core listening service for young people (11-25 years) and their parents, supplemented by a mobile van service that reaches throughout the Lot department. Additional offerings include family interview sessions, Parent Café gatherings, and a comprehensive Positive Discipline program featuring both interactive conferences and multi-session workshops. The organization also serves professionals through inter-professional sharing sessions and provides referral services to external partners. All services are free, anonymous, and confidential.

Differentiator

Problem solved

Functional benefit

Products and services

• PAEJ Core Listening Service
• Van PAEJ Mobile Service
• Family Interview Sessions
• Parent Café
• Positive Discipline Workshops
• Positive Discipline Interactive Conferences
• Inter-Professional Sharing Sessions
• Referral and Orientation Services
• Remote Consultation Service

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Mission Locale du LotcoreStrategic or Co-development Partner · 1 January 2006Founded the PAEJ on the Lot in 2006 by responding to the DDCSPP call for proposals under the Social Cohesion Plan. Mission Locale continues to host the service, which was initially established at Espace Caviole in Cahors alongside other youth services.
• DDCSPP (Direction Départementale de la Cohésion Sociale et de la Protection des Populations)coreOthersGovernment body that issued the original call for proposals in 2006 and provides ongoing co-funding as part of the institutional funding structure.
• ARS (Agence Régionale de Santé)coreOthersRegional Health Agency providing co-funding as part of the multi-source institutional financing model.
• CAF (Caisse d'Allocations Familiales)coreOthersFamily Allowance Fund providing co-funding as part of the institutional financing structure.
• Conseil Départemental du LotcoreOthersDepartmental Council providing co-funding as a key institutional partner.
• Conseil Régional d'OccitaniecoreOthersRegional Council providing co-funding as part of the multi-level government financing model.
• Association Nationale des Points Accueil Écoute JeunesmajorStrategic or Co-development PartnerNational association that PAEJ 46 & Parents adheres to, following its charter of principles and values. The association defines standards and positioning for PAEJ services nationwide.
• Discipline Positive FranceminorStrategic or Co-development PartnerAssociation providing the methodology and training framework for positive discipline workshops and parent cafes. Facilitators are trained and certified through this organization.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Croix-Rouge française: Large national social-services operator delivering listening, family support, and youth programs at scale; broader portfolio than PAEJ 46 & Parents but overlapping in free, confidential, public-funded service delivery to vulnerable populations.
• UNICEF France: National committee of UNICEF running youth well-being and adolescent rights programs across France; broader advocacy and program mandate but operates on similar public-funder and nonprofit logic targeting youth welfare.

Direct peers

• Fil Santé Jeunes: National anonymous, free helpline and digital service for youth aged 12–25, offering phone, chat, and forum support — directly comparable in target audience, anonymity, and free-access model, though national rather than local in reach.
• CIDJ (Centre d'Information et de Documentation Jeunesse): National youth information service providing free, anonymized guidance to young people on rights, health, and life issues — comparable audience (youth 12–25), free-access model, and public-funder backing, though information-oriented rather than therapeutic.
• Missions Locales: The Mission Locale du Lot is the host structure of PAEJ 46 & Parents itself. The national Missions Locales network supports youth social and professional integration (16–25) and is a structural parent, funder, and operational neighbor of PAEJs.
• Association Nationale des Points Accueil Écoute Jeunes (ANPAEJ): The national umbrella association of which PAEJ 46 & Parents is a member. It defines the shared charter of principles and values, the renovated Cahier des Charges, and the operating standards for all ~300 PAEJs across France, making it the closest direct counterpart.
• Maisons des Adolescents (MDA): National network of adolescent listening and care centers offering free, confidential, multidisciplinary support for youth and families — overlapping strongly with PAEJ's mandate but with a more clinically integrated model and broader age/health scope.
• REAAP (Réseau d'Écoute, d'Appui et d'Accompagnement des Parents): CAF-coordinated national network supporting parents through local listening and exchange groups, with parent cafés and workshops comparable to PAEJ 46 & Parents' parent-facing offerings; operates on similar public-funder logic.
• Le Planning Familial: Federation of regional associations offering free, anonymous listening on sexual health, relationships, and youth concerns — comparable in free-access, anonymity, youth focus, and federated non-profit structure.

Others

• CAF du Lot (Caisse d'Allocations Familiales): Key institutional partner and co-funder of PAEJ 46 & Parents, delivering complementary family and parental support services at departmental level — adjacent rather than competing, but operating in the same service ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/paej46
• LinkedInlinkedin.com/company/point-accueil-%C3%A9coute-jeunes

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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