What Palletmasters does

Palletmasters (legal entity Audanus Pty Ltd) is a family-owned Brisbane-based manufacturer of wooden pallets, skids, crates, and timber dunnage, founded in 1987 and operating from a single manufacturing site in Clontarf, north Brisbane. The company runs five automated pallet machines alongside hand-nail teams, with an onsite kiln enabling ISPM 15 heat treatment for export compliance. It produces a standard product range (pine and hardwood pallets, skids, in-stock standard sizes, and ISPM 15 export pallets) plus a custom-design service using proprietary pallet design software for load-capacity analysis and bespoke configurations matched to customer conveyor, racking, or shipping requirements. Accentis ERP integrates the workflow from sales enquiry through to delivery, and the TeamAssurance Digital Lean system supports continuous improvement across the team of approximately 50 local employees.

The company operates a B2B sales-led model targeting nine vertical segments — agriculture (notably citrus farming), manufacturing, transport & logistics, warehouse & storage, mining & heavy engineering, metals, food & beverage, packaging, and construction — serving 900+ customers predominantly in south-east Queensland. Revenue is generated through one-time pallet, crate, and dunnage sales with volume-based tier pricing (1-99, 100-499, 500+) and quote-based custom work, supplemented by heat treatment certification and own-fleet delivery for orders of 100+ standard pallets. Distribution is direct via website enquiry, phone, and pickup, with delivery limited to south-east Queensland. There are no disclosed funding rounds, acquisitions, or geographic expansion plans, and the business has remained under continuous family ownership since founding.

Name

Palletmasters

Legal name

Audanus Pty Ltd t/as Palletmasters

Website

https://palletmasters.com.au

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Palletmasters is a Brisbane-based, family-owned manufacturer of wooden pallets, skids, crates, and timber dunnage, serving 900+ B2B customers across agriculture, manufacturing, logistics, and other Queensland industries with custom design, ISPM 15 export treatment, and local delivery since 1987.

Ownership category

akta.pro rank

Product category

Wooden Pallet Manufacturing

NAICS

Wood Container and Pallet Manufacturing (32192), Wood Product Manufacturing (321)

SIC

Lumber & Wood Products (No Furniture) (2400), Millwood, Veneer, Plywood, & Structural Wood Members (2430)

akta.pro primary industry

Pallets (Wood, Plastic, Metal, Presswood) (IMALAFAF)

akta.pro secondary industries

Wood Pallets, Crates & Industrial Wood Packaging (IMADADAJ), Material Handling Protective Accessories (Slip Sheets, Corner Boards, Pallet Collars) (IMALAFAN)

Keywords

• Wooden pallet manufacturing
• Industrial packaging solutions
• Custom pallet design
• Export pallet treatment
• Timber dunnage supply

Headquarters

HQ city

Clontarf

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Pallet Sales: Manufacture and sale of wooden pallets including pine pallets, hardwood pallets, custom pallets, and in-stock pallets. One-time purchase model with volume pricing based on order quantity.
2. Crate Sales: Custom-made wooden crates for domestic or export use, including solid crates, gabled crates, and frame crates. Made to order for specific product requirements.
3. Timber Dunnage Sales: Timber dunnage for shipping or storage, available in various sizes and made-to-order lengths. Can be strap grooved to assist in packaging.
4. Heat Treatment Services: ISPM 15 heat treatment certification service for export wood packaging. Treatment applied to pallets, crates and dunnage for international shipping compliance.
5. Delivery Services: Own fleet of two semi-trailers with extended flatbed trailers capable of carrying 24 standard pallet spaces per load. Delivers to south-east Queensland.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Palletmasters designs, manufactures, and supplies wooden pallets, skids, crates, and timber dunnage for businesses across Queensland. The company produces pine and hardwood pallets, custom-made pallets sized for specific machinery and load requirements, ISPM 15 heat-treated export pallets, wooden crates (solid, gabled, frame), and timber dunnage, complemented by an in-house delivery fleet serving south-east Queensland.

Product overview

Palletmasters is a manufacturer and supplier of wooden pallets, skids, crates, and timber dunnage based in Brisbane, Queensland, operating since 1987. The product portfolio centres on core timber packaging products: Pine Pallets and Hardwood Pallets as the primary offerings, complemented by Wooden Skids and In Stock Pallets for immediate dispatch needs. Export solutions are supported through heat-treated Export Pallets complying with ISPM 15 standards. Custom manufacturing capabilities allow bespoke Custom Made Pallets, Skids & Crates to specifications. The Crates line includes wooden crates for domestic and export use in various styles (solid, gabled, frame). Timber Dunnage provides supporting packaging components. Industry-specific solutions include Custom Pallets for Materials Handling, Transport & Logistics, and Warehouse Storage, plus General Purpose options. The company sources sustainable plantation timber and offers delivery across south-east Queensland.

Differentiator

Problem solved

Functional benefit

Products and services

• Pine Pallets Wooden pallets manufactured from pine (softwood), the most commonly used timber pallet type in Australia. Pine is sourced from sustainable plantations, is cost-effective, and is versatile for pallet design. Used by businesses across industries for general storage and transport.
• Hardwood Pallets Sturdy and durable pallets made from hardwood timber, offering higher density than pine for heavier loads and better moisture resistance. Suitable for ongoing use and heavy-duty applications such as mining, metals, and heavy engineering.
• Wooden Skids Single-deck pallet alternatives with a top deck but no bottom deck, providing a lower profile and lighter weight than full pallets. Suitable for 2-way entry handling applications.
• Export Pallets (Heat-Treated) Heat-treated wooden pallets that comply with ISPM 15 international standards for wood packaging material, required for exporting goods overseas to prevent the spread of invasive species. An IPPC "HT" mark is applied to treated products.
• In Stock Pallets Pre-manufactured standard-sized pallets held in inventory for immediate dispatch, available in various sizes including Australian standard 1165x1165mm and ISO container-compatible dimensions. Designed for customers needing quick turnaround.
• Custom Made Pallets, Skids & Crates Bespoke pallet, skid, and crate solutions designed and manufactured to customer specifications for unique product dimensions, load requirements, and operational needs. Designed using pallet design software to analyse nominal load capacities.
• Wooden Crates Custom wooden crate packaging for transporting or storing large, heavy, or unusually shaped items. Available in solid, gabled (hit and miss), and frame construction styles for domestic or export use. Can be delivered flat-packed or fully assembled.
• Timber Dunnage Internal packaging components made of timber used to support, protect, and separate products during transportation, packing, and storage. Can be strap grooved and manufactured from pine or hardwood in various sizes and made-to-order lengths.
• Custom Pallets for Materials Handling Specialised pallets designed for materials handling applications, including automated machinery, plants, and production lines where precision sizing and consistent quality are essential to avoid costly stoppages.
• Custom Pallets for Transport & Logistics Pallet solutions tailored for transport and logistics operations, designed to optimise loading efficiency, reduce handling costs, and fit various transportation methods and ISO containers.
• Warehouse Pallet Storage Solutions Pallet solutions designed for warehouse storage applications, including standard pallet racking, drive-in racking systems, and floor storage, with options for hardwood durability or lightweight pine.
• General Purpose Wooden Pallets & Skids Versatile all-purpose pallets and skids for stacking, storing, handling, and transporting various materials and products across multiple industries and applications.
• Export Crates Heat-treated wooden crates designed for export use, compliant with ISPM 15 international standards for wood packaging material in international trade.

Quantifiable outcome

• Production capacity of 4000 pallets per day
• +3 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Innovation ConnectionsminorStrategic or Co-development PartnerEngaged Innovation Connections, part of the government's Entrepreneurs' Programme, to help find a complete business management solution. This partnership helped Palletmasters identify and implement the Accentis enterprise system for integrating business systems from sales enquiry through to production and delivery.
• AccentiscoreTechnology or IntegrationChosen as business management solution provider because they share the same focus on performance improvement and innovation. Accentis worked closely with Palletmasters to integrate business systems including sales enquiry, pallet design, quotation, sales order, production, and delivery. Result is seamless process flow reducing double handling with full traceability.
• Sunstate SecurityminorImplementation/ SI/ Consulting PartnerLocal security business engaged to install enhanced CCTV system monitoring the manufacturing facility, primarily focused on access roads and loading/unloading bays. Footage uploaded in real-time for better oversight and management of traffic flow for safer working environment.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• CHEP (a Brambles business): CHEP is the world's largest pallet pooling company and operates the dominant pallet rental network in Australia. Directly comparable to Palletmasters in core wooden pallet supply, though its pooled-rental model is structurally different from Palletmasters' outright-sale and custom manufacturing model — meaning they overlap on customer set but compete on different commercial terms.
• Loscam: Loscam is a leading Australasian pallet and container pooling company offering pooled wooden pallets to manufacturers, retailers, and logistics providers. Comparable to Palletmasters on customer base and pallet product, competing primarily via rental/return pooling versus Palletmasters' sale-based and custom-manufactured model.
• PalletOne: PalletOne is one of the largest wooden pallet manufacturers in the United States, producing standard and custom pallets for diverse industries. Its scale, product mix (pine, hardwood, custom, ISPM 15-treated), and customer segments closely mirror Palletmasters, making it the closest operating model comparable outside Australia.

Broad incumbents

• IFCO Systems: IFCO is one of the world's largest pooled pallet and container providers, with growing presence in the Asia-Pacific region. It competes for the same large FMCG, grocery, and retail supply-chain accounts that Palletmasters serves with custom timber pallets.
• Tosca: Tosca is a global pooled pallet and reusable plastic container provider serving retailers, growers, and manufacturers. While primarily plastic, Tosca is expanding wooden pallet pooling, placing it in adjacent competition with independent timber pallet manufacturers like Palletmasters.
• Visy Industries: Visy is Australia's largest privately-owned packaging company with corrugated, timber, and industrial packaging operations including pallets and crates. While Visy's core is paper-based packaging, its timber packaging line competes with Palletmasters in custom crates and pallets serving similar industrial customers.
• Brambles Limited: Brambles is the parent of CHEP and operates the global CHEP pooled pallet platform. While not a direct competitor in sale-based pallets, Brambles/Chep's scale, brand, and blue-chip customer contracts create the most significant competitive pressure on Australian independent pallet manufacturers like Palletmasters.
• Integrated Packaging Group: Integrated Packaging Group (IPG) is an Australian timber packaging supplier offering pallets, crates, and dunnage to industrial customers. It is a directly comparable pallet and crate manufacturer competing in the same Australian end-markets and customer segments as Palletmasters.

Regional players

• Cox Pallets (Cox Timber & Pallets): Cox Pallets is an Australian-based pallet manufacturer and supplier focused on Queensland/NSW regional markets. As a similar-sized regional Australian pallet maker, it is the most direct regional competitor to Palletmasters within overlapping geography.
• OneFortyOne (One Forty One) Wood Products: OneFortyOne is an Australian-managed softwood plantation and timber products business supplying pine sawn timber — both a potential upstream supplier and a benchmark for plantation pine availability, pricing, and sustainability positioning relevant to Palletmasters' pine pallet line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/palletmasters-australia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palletmasters