Parsippany Troy Hills Township

What Parsippany Troy Hills Township does

The Parsippany-Troy Hills Police Department is the municipal law enforcement agency serving Parsippany-Troy Hills Township in Morris County, New Jersey, operating under the authority of the township government with approximately 102 employees. The department delivers services through three divisions — Patrol, Investigative, and Support Services — anchored by a 24/7 Communications Center that handles more than 100,000 calls per year via 9-1-1 and the 973-263-4300 non-emergency line, with Patrol responding to roughly 28,000 calls for service annually. Core operational technology includes a Computer Aided Dispatch (CAD) system with mobile terminals in patrol vehicles, an enhanced 9-1-1 priority dispatch system, real-time NCIC connectivity for warrant and stolen-property queries, a Motorola V300 Body Worn Camera program launched in January 2022, and an Early Warning System for officer-conduct monitoring. Specialized programs include School Resource Officers in secondary schools, a House Watch service for absent homeowners, a 24/7 prescription drug disposal drop box in the headquarters lobby, and AlertParsippany mass notifications delivered via Rave Mobile Safety and Smart911. The department is pursuing accreditation from the New Jersey State Association of Chiefs of Police and integrates with state systems such as NJ State Police FARS for firearm permitting and Identogo for fingerprinting.

The department is a government entity, not a commercial enterprise. Funding flows from the Township of Parsippany-Troy Hills municipal tax budget; services such as crime prevention presentations, House Watch enrollment, and community policing outreach are provided free of charge to residents. The department has no commercial revenue model, no app, no public or partner-facing API, and no equity financing history. Customer-facing distribution is multi-channel — 911, ten-digit non-emergency line, walk-in headquarters at 3339 Route 46, a self-serve website with OPRA and permit forms, and social media channels (Facebook, X @ParPolice, Instagram @parpolice, YouTube). The served market is a single captive township constituency segmented into residents, local businesses, students and educational institutions, and visitors/commuters, all of whom are obliged to use the department for jurisdictional law enforcement services.

Name

Parsippany Troy Hills Township

Legal name

Parsippany-Troy Hills Police Department

Website

https://parpolice.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The Parsippany-Troy Hills Police Department is the municipal law enforcement agency for Parsippany-Troy Hills Township, Morris County, New Jersey, providing 24/7 patrol, criminal investigation, communications/dispatch, and community policing services to township residents, businesses, students, and visitors through three divisions and roughly 102 staff.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement / Public Safety Services

NAICS

Police Protection (922120), Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Municipal law enforcement
• Public safety services
• Emergency dispatch
• Community policing
• Criminal investigation

Headquarters

HQ city

Parsippany

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels4 records

Marketing channels7 records

Core offering

The Parsippany-Troy Hills Police Department provides municipal law enforcement and public safety services to the residents, businesses, schools, and visitors of Parsippany-Troy Hills Township, New Jersey. Services are delivered through three divisions (Patrol, Investigative, and Support Services) operating 24/7, with community-oriented programs such as House Watch, AlertParsippany emergency notifications, prescription drug disposal, body-worn camera documentation, and firearms permitting.

Product overview

The Parsippany-Troy Hills Police Department provides comprehensive law enforcement services through three main divisions: Patrol (24/7 uniformed response to 28,000+ annual calls), Investigative (criminal investigations including adult/youth services, internal affairs, special enforcement), and Support Services (records, communications, planning, property/evidence). The department offers community-oriented programs including House Watch for absent homeowners, AlertParsippany emergency notifications, prescription drug disposal, and body-worn cameras (Motorola V300 launched January 2022). Regulatory services include firearms permitting through NJ State Police FARS. Communications Center handles over 100,000 calls annually with CAD integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol Division Services 24/7 uniformed police services responding to approximately 28,000 calls for service annually, including emergency response, traffic enforcement, and proactive patrols within the township.
• Investigative Division Services Criminal investigation services including adult and youth sections, internal affairs, and a special enforcement unit handling vice crimes.
• Support Services Division Behind-the-scenes department operations including records management, planning, property and evidence, communications center, and community relations.
• House Watch Program Periodic exterior property checks for homeowners who are away on vacation or for extended periods, monitoring for suspicious activity. Free service to township residents.
• AlertParsippany Emergency Notifications Emergency mass notification system delivering reverse phone calls, text messages, and emails to residents during emergencies, powered by Rave Mobile Safety and Smart911 platforms.
• Firearms Permitting Processing of handgun purchase permits, Firearms ID cards, and concealed carry permits through the NJ State Police FARS system. Fingerprinting services coordinated through Identogo.
• Prescription Drug Disposal Drop Box 24/7 safe medication collection unit located in the police department lobby for disposing of unwanted or expired household medications. Provided in partnership with the Community Coalition for a Safe and Healthy Morris.
• Body Worn Camera Program Motorola V300 body cameras worn by patrol officers to capture unbiased and accurate incident documentation, attached to the upper chest area of officers' outermost garments.
• Communications Center (Emergency Dispatch) 24/7 emergency dispatch handling over 100,000 calls per year via 9-1-1 and non-emergency lines, utilizing CAD system with mobile computer terminals in patrol vehicles and staffed by Public Safety Telecommunicators.
• Internal Affairs and Early Warning System Complaint investigation and officer conduct monitoring system designed to identify patterns, practices, or trends of inappropriate behavior for supervisory intervention before disciplinary issues develop.
• Community Relations and Crime Prevention Presentations and outreach on crime prevention, scam awareness, security assessments, and active shooter response training for residents and businesses.
• School Resource Officer Program School Resource Officers assigned to middle and high schools within the township to provide law enforcement resources, school safety, student welfare, and crisis intervention services.

Quantifiable outcome

• Responds to approximately 28,000 calls for service annually
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• Morris County Sheriff's Office (CrimeStoppers Program)coreStrategic or Co-development PartnerParsippany-Troy Hills Police Department participates in the Morris County Sheriff's Office CrimeStoppers Program, enabling anonymous crime tips to be reported via email, text, or phone. This partnership facilitates community reporting of criminal activity while protecting tipster identities.
• Morris County Office of Emergency ManagementcoreStrategic or Co-development PartnerProvides Rave Mobile Safety alert system branded as AlertParsippany for emergency notifications. The system delivers reverse phone calls using Verizon data and individual user contact information, capable of sending voice, text, and email alerts during emergencies.
• Community Coalition for a Safe and Healthy MorrissupportingStrategic or Co-development PartnerAn initiative of Morris County Prevention is Key that provided the Med Return Drug Collection Unit for safe prescription drug disposal. Located in police headquarters lobby, accessible 24/7 for household medication disposal.
• New Jersey State PolicecoreTechnology or IntegrationIntegrated with NJ State Police FARS (Firearm Application and Registration System) and Concealed Carry Permits Portal for processing firearm purchase permits and concealed carry applications. Department ORI number is NJ0142900.
• New Jersey State Association of Chiefs of Police (NJSACOP)coreStrategic or Co-development PartnerDepartment is pursuing accreditation by NJSACOP, which involves assessment against professional best practices standards in administrative, personnel, operations, investigative, and arrestee/detainee functions.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hanover Township Police Department: Municipal police department serving adjacent Hanover Township in Morris County, NJ. Operates a comparable patrol/investigative structure over a similar resident base and shares overlapping mutual-aid and dispatch relationships with Parsippany-Troy Hills.
• Pequannock Township Police Department: Morris County, NJ municipal police department of comparable size. Delivers parallel patrol, investigative, and school-resource-officer functions for a suburban township population.
• Madison Police Department: Borough-level police department in Morris County, NJ operating with comparable division structure, dispatch, and community-outreach programs in a similar suburban footprint.
• Rockaway Township Police Department: Larger Morris County, NJ municipal police department providing the same core patrol/investigative/support-services model. Useful benchmark for staffing ratios, technology deployment, and call-volume scaling.
• East Hanover Police Department: Neighboring Morris County, NJ municipal police department serving a similarly sized suburban community. Comparable in scope of services, sworn/civilian staffing ratios, and reliance on county-level mutual aid.
• Boonton Police Department: Small municipal police department in Morris County, NJ. Closely comparable in headcount and operational scale, sharing mutual-aid and county-level dispatch relationships.
• Dover Police Department: Town-level police department in Morris County, NJ with similar patrol and investigative capabilities, dispatch infrastructure, and community-policing orientation.
• Montville Township Police Department: Adjacent Morris County, NJ municipal police agency of comparable size and structure. Provides the same mix of patrol, investigative, records, and community-policing services to a suburban township population.

Broad incumbents

• Morris County Sheriff's Office: County-level law enforcement agency overlapping Parsippany-Troy Hills on warrant service, civil process, CrimeStoppers, and emergency management (Rave/Smart911). Provides a broader-incumbent comparison for shared infrastructure and inter-agency programs.
• New Jersey State Police: Statewide law enforcement agency that operates FARS (firearm permitting) integration with Parsippany-Troy Hills, provides mutual aid, and sets many of the operational standards (training, accreditation pathways) the department follows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ParPolice
• Facebookfacebook.com/ParsippanyPoliceDepartment
• Instagraminstagram.com/parpolice
• LinkedInlinkedin.com/company/parsippany-troy-hills-township

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parsippany Troy Hills Township