Partell
- Company typePrivate
- Founded2007
- HeadquartersEnschede, Netherlands
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Partell does
Partell is a privately held Dutch telecommunications operator headquartered at Kennispark Twente in Enschede, Netherlands, founded in 2007 (originally as 123Telcom, rebranded to Partell in November 2018). The company delivers a cloud-based VoIP (Voice over IP) telephony platform to small and medium-sized businesses, supplemented by the VaMo fixed-mobile integration module and bundled fiber internet delivered in partnership with sister company Bright Access. Core technology rests on a proprietary fiber network with separated, shielded voice channels that isolate business telephony traffic from public internet traffic, paired with a cloud management console that handles user provisioning, call routing, and feature configuration. The hardware portfolio spans Snom, Yealink, Cisco, Gigaset, and Spectralink devices, available upfront or via installment payment.
The business model is a per-user monthly subscription that bundles the cloud phone system, all standard features, unlimited calling to Dutch and European numbers, updates, and support; hardware is sold or financed separately, and bundling with Bright Access fiber generates managed-service revenue on commercial parks in Eastern and Northern Netherlands. Go-to-market is hybrid: a small direct sales team at Enschede headquarters (8 employees total) handles configuration and inbound demand via phone, email, and web form, while more than 50 local ICT partner companies across at least eight Dutch provinces deliver on-site installation, hardware replacement, and regional service. Customers span SMBs, healthcare practices, educational institutions, childcare providers, and industrial SMBs, with no single named customer disclosed as material to revenue.
Partell firmographics
Firmographics- Name
- Partell
- Legal name
- Partell
- Website
- https://partell.nl
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Ownership category
- akta.pro rank
Partell industry classification
Industry- Product category
- Cloud Telephony Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- VoIP Access & ITSP Services (HDAIAHAD)
- akta.pro secondary industry
- Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)
Keywords
Where Partell is headquartered
LocationHeadquarters
- HQ city
- Enschede
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Partell business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Subscription - Per User Monthly Fee: Recurring monthly subscription fee charged per user. Includes all standard features, updates, and support for malfunctions. Unlimited calling to Dutch and European numbers is included in the subscription.
- Hardware Sales - Phone Devices: Sale of professional phone equipment including Cisco, Yealink, Snom, Gigaset, and Spectralink devices. Customers can choose to pay upfront or in installments.
- Internet Services via Bright Access: Bundle packages combining Partell telephony services with Bright Access fiber internet for businesses on commercial parks in Eastern and Northern Netherlands.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-inclusive per user monthly subscription |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Partell product offering
Product offeringCore offering
Partell delivers a cloud-based VoIP telephony platform for Dutch SMBs, enabling business phone systems over the internet with features such as call menus, call recording, chat, video calling, presence indication, and integration with customer management systems. The service is sold as a per-user monthly subscription that includes unlimited calling to Dutch and European numbers, all updates, and support. The offering is supplemented by sales of professional phone hardware and bundled fiber internet connectivity through sister company Bright Access.
Product overview
Partell is a Dutch telecom operator offering a unified cloud telephony platform for small and medium-sized businesses, government institutions, and healthcare organizations. The core product is a cloud-based VoIP phone system delivered as a hosted service, complemented by the VaMo (vast mobiel integratie) fixed-mobile integration module and fiber internet connectivity via sister company Bright Access. The product portfolio spans cloud phone features (call menus, call recording, video calling, presence indicators) and a curated selection of hardware devices including Snom, Yealink, Cisco fixed desk phones and Gigaset and Spectralink DECT cordless handsets, all available with SNOM and JABRA headsets for handsfree use. Pricing follows a flat monthly rate per user model covering all features, updates, and support, with hardware optionally available in installments.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud telefonie (VoIP) Partell's primary cloud-based VoIP telephony service enabling business phone systems over the internet, featuring call menus, call recording, chat and video calling, mobile calling with a fixed number, presence indication, and integration with customer management systems. Sold as a per-user monthly subscription including unlimited calling to Dutch and European numbers, updates, and support.
- Yealink telefoontoestellen Fixed desktop IP phone devices including models such as the Yealink T48S featuring a 7-inch HD LCD display, HD audio quality, and expandable module with up to 40 programmable contacts, designed for professional office environments.
- Cisco telefoontoestellen Fixed desktop IP phone devices including the Cisco 7841 model featuring handsfree calling with internal/external microphone and speaker, echo and noise cancellation, and user-friendly interface for continuous desk-based calling.
- Snom telefoontoestellen Fixed desktop IP phone devices offered as part of Partell's hardware portfolio, designed for professional office environments with features suitable for continuous desk-based calling.
- Gigaset DECT telefoontoestellen Cordless DECT phone system comprising a base station and handset, providing wide coverage throughout business premises and beyond, suitable for large factory halls and flexible workspaces due to extended range and long battery life.
- Spectralink DECT telefoontoestellen Cordless DECT phone system comprising a base station and handset, designed for professional environments requiring high mobility and extended coverage across large facilities.
- 123Box A compact 10x10 cm intelligent device originally placed between the telephone and internet connection to enable cost-effective VoIP calling without the quality issues of early internet telephony. The 123Box represented the core technology behind the company's founding proposition of cheaper, reliable calling via their own network.
Companies that use Partell
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Partell technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Partell partnerships and signals
Strategic signalPartnerships
40 partnerships are on record, tiered core, primary and standard.
- Bright AccesscoreSister company and strategic technology partner providing fiber optic network infrastructure. Bright Access operates fiber networks on commercial parks in Eastern and Northern Netherlands, providing the underlying connectivity infrastructure for Partell's cloud telephony services. This partnership enables Partell to offer combined packages with guaranteed quality and security through separated network channels.
- EP ComputersprimaryLocal ICT partner providing comprehensive IT services to SMB customers. EP Computers offers total solutions including internet, telephony, hardware, networks, servers, and cloud services. Interview source indicates strong collaborative relationship with shared philosophy of personalized service and short communication lines.
- Cloud24 ICTprimaryICT services partner serving Drenthe region. Provides local installation, support, and service for Partell telephony solutions.
- Uiterwijk TelecomprimaryTelecom specialist partner serving Groningen and Drenthe regions. Specializes in business fiber connections and telecom solutions.
- Rijsdijk ICTstandardICT services partner in Drenthe region providing Partell installation and support services.
- Tell ICTstandardICT partner providing local Partell services in Drenthe region.
- IT LionsstandardIT services partner in Drenthe region for Partell telecom solutions.
- Vos SystemsstandardIT systems partner serving Drenthe with Partell installation and support.
- Data CompletestandardIT services partner in Drenthe region providing Partell solutions.
- DigiWorksstandardICT partner serving Overijssel region with Partell installation services.
- DMP GroepstandardIT services partner in Overijssel for Partell telecom.
- DS AutomatiseringstandardAutomation and IT partner serving Overijssel region with Partell solutions.
- Hagemeijer Automatisering ServicesstandardAutomation services partner in Overijssel for Partell installation and support.
- Hegro ElektronikastandardElectronics partner in Overijssel for Partell solutions.
- Hexagon IT ServicesstandardIT services partner serving Overijssel region with Partell telecom.
- HT TelecomstandardTelecom specialist partner in Overijssel for Partell services.
- GOsensit ITstandardIT partner in Overijssel providing Partell installation services.
- Systra ICTstandardICT services partner serving Overijssel with Partell solutions.
- Lammertink WierdenstandardIT services partner in Overijssel for Partell telecom.
- Rational Computer ServicesstandardComputer services partner in Overijssel providing Partell installation.
- TwensurestandardIT services partner in Overijssel for Partell solutions.
- Han SchuursstandardIT services partner in Overijssel serving Partell customers.
- CAIEstandardIT partner serving Overijssel region with Partell solutions.
- 2Phone ZakelijkstandardBusiness telecom partner serving Gelderland region with Partell solutions.
- Decorsign ICT & InternetstandardICT and internet services partner serving Gelderland and Overijssel with Partell installation.
- Connect ServicestandardService partner in Gelderland and Overijssel for Partell support.
- Computerservice MensinkstandardComputer services partner in Gelderland for Partell installation.
- Intercom ICTstandardICT services partner in Gelderland for Partell solutions.
- Tosch Automatisering & SecuritystandardAutomation and security partner in Gelderland for Partell solutions.
- Euro TechnologiesstandardTechnology partner in Gelderland serving Partell customers.
- Veldmaat ICTstandardICT partner in Gelderland providing Partell installation services.
- Harbers ICTstandardIT services partner in Gelderland for Partell telecom.
- Welcom Bij BosstandardIT services partner in Gelderland serving Partell customers.
- Fine SolutionsstandardIT solutions partner in Gelderland for Partell installation.
- ComputerBouw Data & TelecomstandardData and telecom specialist partner in Noord-Brabant for Partell solutions.
- Graaf X ICTstandardICT services partner serving Noord-Holland and Friesland regions with Partell solutions.
- Value 360standardIT services partner in Friesland for Partell solutions.
- Desktop van de ZaakstandardIT services partner in Zuid-Holland serving Partell customers.
- Spinware Solutions BVstandardSoftware solutions partner in Zuid-Holland for Partell installation.
- Pomper AutomatiseringstandardAutomation partner in Drenthe for Partell solutions.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Partell competitors and assessment
Company assessmentDirect peers
- Voys Telecom: Dutch independent VoIP and cloud telephony specialist targeting SMBs with a similar per-seat subscription model, channel partner network, and 'personal attention' positioning. Closest like-for-like competitor in the Dutch MKB cloud telephony niche.
- RoutIT: Dutch ICT/telecom service provider offering hosted VoIP, internet, and cloud services through a partner channel to SMBs. Closely comparable business model, partner-led GTM, and SMB focus.
- Belfabriek: Dutch telephony provider offering business VoIP, virtual numbers, and call center solutions to SMBs. Comparable niche focus on Dutch business telephony with subscription-based pricing.
- Callvoip: Dutch VoIP specialist serving SMBs with cloud telephony, internet, and mobile integration. Similar scale and SMB segment focus with channel-driven distribution.
Broad incumbents
- KPN: Largest Dutch incumbent telecom carrier offering cloud telephony (KPN EEN), broadband, and mobile bundles to SMBs. Overlaps directly on product but competes via scale, bundled pricing, and brand recognition across the same customer base.
- VodafoneZiggo: Major Dutch converged carrier offering fixed telephony, broadband, and mobile to business customers. Competes on SMB bundles with broader portfolio but lacks Partell's localized SMB service positioning.
- T-Mobile Netherlands: Dutch mobile operator (formerly Tele2 fixed) providing business mobile, fixed, and cloud telephony bundles. Overlaps with Partell on SMB voice and connectivity but operates at much greater scale.
- Online.nl: Dutch internet and telephony provider (part of Eurofiber) offering fiber and VoIP bundles to consumers and SMBs. Competes with Partell's Bright Access bundled proposition on fiber parks.
Emerging players
- RingCentral: Global UCaaS leader offering cloud telephony, video, and contact center. Not currently active in Dutch SMB niche at Partell's level but represents the global cloud-native competitive benchmark shaping buyer expectations.
- 3CX: International cloud PBX/UCaaS software provider with strong partner-led GTM in Europe. Comparable SMB and partner-channel focus with broader international footprint than Partell.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Partell social profiles
Digital presencePartell financial estimates
Financial estimateRevenue estimate
Valuation estimate
Partell leadership team
Management profileNumber of profiles
Profiles2 records
Partell funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Partell M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Partell
What does Partell do?
Partell delivers a cloud-based VoIP telephony platform for Dutch SMBs, enabling business phone systems over the internet with features such as call menus, call recording, chat, video calling, presence indication, and integration with customer management systems. The service is sold as a per-user monthly subscription that includes unlimited calling to Dutch and European numbers, all updates, and support. The offering is supplemented by sales of professional phone hardware and bundled fiber internet connectivity through sister company Bright Access.
Is Partell a public or private company?
Partell is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Partell founded?
Partell was founded in 2007.
Where is Partell based?
Partell is headquartered in Enschede, Netherlands, in the Europe region.
How does Partell make money?
Three revenue lines are on record. Subscription - Per User Monthly Fee is the primary driver. The others are hardware Sales - Phone Devices and internet Services via Bright Access.
Who are Partell's main competitors?
Direct peers on record are Voys Telecom, RoutIT, Belfabriek and Callvoip. Broad incumbents are KPN, VodafoneZiggo, T-Mobile Netherlands and Online.nl. Emerging players are RingCentral and 3CX.
Does Partell have an API?
No public API is recorded for Partell.
What industry is Partell in?
Partell's product category is Cloud Telephony Services. Its primary akta.pro industry code is HDAIAHAD, VoIP Access & ITSP Services, with a secondary code of HDAIAHAK, Numbering, DID, Porting & Carrier-of-Record Services. Its NAICS code is 51711 and its SIC code is 4813.