Alcaldia de Pasto

What Alcaldia de Pasto does

The Alcaldía de Pasto is the municipal government of San Juan de Pasto, the capital of the Nariño department in southwestern Colombia, operating under Colombia's decentralized territorial administration framework since the city's founding in 1537 by Sebastián de Belalcázar. The entity delivers constitutionally mandated public services to the municipality's residents across urban and rural areas, including urban planning, public safety coordination, social welfare administration, economic development, education oversight, healthcare coordination, environmental management, and cultural heritage preservation under the strategy "Pasto, Tierra de Patrimonios."

The municipality's core digital infrastructure comprises several interconnected platforms: the official website (pasto.gov.co), the Transparency and Access to Public Information portal (TAIP), the PQRSD citizen attention system, the Social Programs platform, the SISCAR tax information portal, and the tramites.pasto.gov.co virtual procedures portal. Specialized operations include the Observatorio del Delito (Crime Observatory), which uses georeferenced data across four surveillance lines covering fatal and non-fatal injuries, interpersonal and family violence, and security perception surveys. The administrative backbone consists of multiple secretariats covering Hacienda (treasury), Desarrollo Económico, Bienestar Social, Mujeres e Identidades de Género, and others, supported by 495 employees.

The municipality's revenue model is structurally distinct from commercial enterprises: it is funded through mandatory local taxation (Impuesto de Industria y Comercio and Impuesto Predial Unificado), recurring national government transfers, and regalias (natural resource royalties allocated for public investment). Public services are provided to citizens at no direct cost, with limited administrative fees defined under Agreement 057 of 2021. The current administration is led by Mayor Nicolás Martín Toro Muñoz (term 2024-2027), operating under public financial accountability to the Contraloría General de la Nación and oversight from the Departamento Nacional de Planeación.

Name

Alcaldia de Pasto

Legal name

Alcaldía de Pasto

Website

https://pasto.gov.co

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Alcaldía de Pasto is the municipal government of San Juan de Pasto in Colombia's Nariño department, delivering mandated public services including social welfare, tax administration, public safety, and economic development to the municipality's residents through digital portals and secretariat offices, funded by local taxes, national transfers, and royalties.

Ownership category

akta.pro rank

Product category

Local Government / Municipal Public Administration

NAICS

Executive Offices (921110), Public Administration (92), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Public administration
• Citizen services
• Social welfare programs
• Municipal tax collection

Headquarters

HQ city

Pasto

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Impuesto de Industria y Comercio (ICA): Municipal tax on commercial and industrial activities levied on businesses operating within Pasto municipality. Rates established per the Tax Statute (Estatuto Tributario) Article 81 and Agreement 057 of 2021.
2. Impuesto Predial Unificado: Municipal property tax collected from landowners within Pasto municipality boundaries.
3. National Government Transfers: Fiscal transfers from the national government of Colombia to fund municipal operations and public services.
4. Regalias (Royalties): Revenue from natural resource royalties allocated to the municipality for public investment projects.

Distribution channels3 records

Marketing channels4 records

Core offering

Alcaldía de Pasto is the municipal government of Pasto, Nariño, Colombia, delivering mandated public services including urban planning, public safety coordination, social welfare administration (Colombia Mayor, Familias en Acción, Renta Joven), municipal tax collection (ICA and Predial Unificado), and citizen attention via PQRSD and TAIP portals. It operates through a headquarters office, specialized secretariats, and digital portals (tramites.pasto.gov.co) to serve Pasto's residents and businesses.

Product overview

Alcaldia de Pasto operates as the municipal government of Pasto, Colombia, providing a suite of digital citizen services through its official website and related portals. The primary offerings include a Transparency and Access to Public Information portal (TAIP), a Citizen Attention and Services portal (PQRSD system for petitions, complaints, claims, and suggestions), a Social Programs portal, and a Tax Information portal. The municipality also maintains dedicated portals for public procurement transparency (SECOP), treasury/tax management (Portal SISCAR), social welfare classification (SISBEN), and administrative employee management (SIGEP). These digital services are complemented by physical offices at its main San Andres location, offering services Monday to Friday from 8:00 a.m. to 12:00 p.m. and 2:00 p.m. to 6:00 p.m.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Web Institucional (Official Website)

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• USAID - Universidad Georgetown - Instituto CISALVAcoreStrategic or Co-development Partner · 22 November 2002International cooperation partnership established in 2002 to create the Observatorio del Delito (Crime Observatory) for Pasto. USAID provided funding while Universidad Georgetown through Instituto CISALVA and Universidad del Valle provided technical assistance for implementing violence and crime surveillance systems.
• SENA Regional NariñominorStrategic or Co-development PartnerNational vocational training service collaborating with the municipal government on skills development and entrepreneurship programs for vulnerable communities, particularly in cultural and economic development initiatives.
• CorpocarnavalminorStrategic or Co-development PartnerCultural organization partnering with the municipality for heritage preservation and entrepreneurship formation programs targeting vulnerable populations as part of the cultural development strategy.
• Prosperidad SocialcoreStrategic or Co-development PartnerNational social welfare agency collaborating on government programs including Jóvenes en Acción, Colombia Mayor, Más Familias en Acción, and Renta Joven. The municipality serves as local administrator for these national social transfer programs.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Alcaldía de Medellín: Municipal government of Medellín, a direct functional peer running parallel secretariats, digital citizen platforms (PQRSD-like systems), and social program administration; widely regarded as a benchmark for municipal digital innovation in Colombia.
• Alcaldía de Santiago de Cali: Municipal government of Cali, comparable in operating model (mayor's office, secretariats, tax authority, citizen portals) and at a similar tier of mid-to-large Colombian city administration.
• Alcaldía de Ibagué: Municipal government of Ibagué, a direct functional peer running the same set of mayoral functions, tax streams, social program administration, and digital citizen service platforms under Colombian municipal law.
• Alcaldía de Bucaramanga: Municipal government of Bucaramanga, a similarly structured Alcaldía running citizen service portals, secretariats, and tax collection under the same Colombian decentralized public administration framework.
• Alcaldía de Cartagena de Indias: Municipal government of Cartagena, a comparable mayor's office administering tourism-promotion strategy, heritage preservation, citizen services, and the same national social programs as Pasto.
• Alcaldía de Manizales: Municipal government of Manizales, a comparable mid-size Colombian Alcaldía that operates the same mayoral structure, secretariats, tax administration, and digital citizen services as Pasto.
• Alcaldía de Barranquilla: Municipal government of Barranquilla, executing analogous public administration functions including tax collection (ICA, Predial), citizen service portals, and administration of national social transfer programs.
• Alcaldía Mayor de Bogotá: Capital-district municipal government of Bogotá, executing the same core functions (mayor's office, secretariats, tax collection, citizen attention, social programs administration) as the Alcaldía de Pasto, but at national-capital scale.
• Alcaldía de Pereira: Municipal government of Pereira, closely comparable to Pasto as a mid-size capital-area Alcaldía administering ICA, Predial, citizen portals, and Prosperidad Social programs in the Eje Cafetero region.

Broad incumbents

• Gobernación de Nariño: Department-level government that administers Nariño, the same department where Pasto is the capital; it shares accountability for departmental infrastructure, health, education, and oversight, making it a closely related public-sector peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AlcaldiaPasto
• LinkedInlinkedin.com/company/alcald%C3%ADa-de-pasto1

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldia de Pasto