Palestinian Counseling Center

What Palestinian Counseling Center does

The Palestinian Counseling Center (PCC) is a Palestinian non-profit organization founded in 1983 that delivers mental health and psychosocial support services to communities affected by conflict, displacement, and occupation in the West Bank, Jerusalem, and Gaza. Headquartered in Jerusalem with approximately 13 employees, PCC operates four physical counseling centers in Ramallah, Nablus, Azzoun, and Jerusalem, and delivers services through community-based outreach, summer camps, school-based interventions, emergency humanitarian response, and a dedicated e-learning platform (elearn.pcc-jer.org) used for professional training. Its core portfolio includes individual and family counseling, a child protection program, women's empowerment initiatives, diploma-level training in partnership with UNRWA, and recurring academic publications and emergency response reports.

PCC's service delivery model is non-commercial. All counseling and psychosocial support services are provided free of charge to beneficiaries, and the organization is funded entirely through grants and donations from international donors, humanitarian agencies, and development partners. Its go-to-market is community-led, relying on deep partnerships with Community Based Organizations across the West Bank and Jerusalem, the Palestinian Ministry of Education and Higher Education, UNESCO, and UNRWA. Revenue mechanics are therefore grant-cycle dependent rather than transaction-based, and the organization is constrained in scale by donor funding rather than market demand.

The underlying technology stack is limited and operationally focused: a content-managed public website (pcc-jer.org) with Arabic and English content, an e-learning platform for capacity building, and a documentation/reporting system for monthly and semi-annual emergency response reports. There is no proprietary software product, no AI/ML capability, and no API or integration footprint. PCC's competitive position is built on domain expertise in Palestinian psychosocial support under occupation, a four-decade operational track record, and an embedded humanitarian ecosystem rather than on technology differentiation.

Name

Palestinian Counseling Center

Legal name

Palestinian Counseling Center

Website

https://pcc-jer.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Palestinian Counseling Center is a Palestinian non-profit founded in 1983 that delivers free mental health and psychosocial support services to conflict-affected communities through four centers in the West Bank and Jerusalem, plus emergency programs in Gaza.

Ownership category

akta.pro rank

Product category

Mental Health and Psychosocial Support Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Mental Health & Crisis Support Services (BPAGAEAH), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Mental health counseling
• Psychosocial support services
• Child protection programs
• Trauma counseling
• Humanitarian assistance

Headquarters

HQ city

Ramallah

HQ country

Palestinian Territories

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Grants and Donations: Non-profit organization funded primarily through grants from international donors, humanitarian agencies, and development partners. No fee-for-service model; all counseling and support services are provided free of charge to beneficiaries.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Palestinian Counseling Center provides mental health and psychosocial support services, including individual and family counseling, child protection programs, crisis intervention, and trauma-informed care for Palestinian communities affected by conflict and displacement. It supplements direct clinical services with community-based outreach, summer camps, emergency humanitarian response, professional training via an e-learning platform, and academic research and publications. All services are delivered free of charge to beneficiaries and funded through grants and donations from international donors and humanitarian partners.

Product overview

The Palestinian Counseling Center (PCC) operates as a mental health and psychosocial support organization providing clinical counseling, psychotherapy, and community-based services through three physical centers in Ramallah, Nablus, and Azzoun. The center offers a portfolio of programs including a Child Protection Program with summer camps, emergency response services, and professional training. PCC produces publications including emergency response reports, academic papers, and newsletters covering mental health, trauma, and psychosocial issues in the Palestinian context. The organization also maintains an e-learning platform for professional development. PCC functions as a service-based nonprofit rather than a technology product company, with its offerings centered on direct mental health services and educational content.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health and Psychosocial Support Services Clinical and community-based mental health counseling, psychotherapy, and psychosocial support services for individuals, families, and children affected by conflict, displacement, and trauma in Palestine. Provided free of charge at PCC centers in Ramallah, Nablus, Azzoun, and Jerusalem.
• Child Protection Program Specialized program providing psychosocial support and protection services for children, including summer camps and trauma-informed care, delivered in partnership with Community Based Organizations.
• e-Learning Platform Online learning platform for training and professional development of counselors and social workers, supporting diploma programs and capacity building in psychosocial support.
• Emergency Response Services Mobile outreach and emergency response teams delivering psychosocial support in shelters, displacement camps, and conflict-affected areas in Gaza and the West Bank, including distribution of psychosocial support kits to children.

Quantifiable outcome

• Emergency response programs covering Gaza and West Bank with regular monthly and semi-annual reports documenting reach and activities

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• Community Based Organizations (CBOs)coreStrategic or Co-development Partner · 1 January 2024The Palestinian Counseling Center collaborates with multiple Community Based Organizations across the West Bank and Jerusalem for the delivery of summer camp activities, child protection programs, positive parenting sessions, youth empowerment, and women's empowerment initiatives. CBOs organize sessions and provide local community access for PCC programs.
• UNESCOcoreStrategic or Co-development PartnerThe Palestinian Counseling Center, in partnership with UNESCO and the Ministry of Education and Higher Education, implemented an initiatives program for Palestinian university students. This collaboration focuses on youth empowerment, psychosocial support, and educational development for students across Palestinian universities.
• United Nations Relief and Works Agency for Palestine Refugees (UNRWA)coreStrategic or Co-development PartnerPCC conducted a graduation ceremony for social workers who completed the Family Counseling Diploma program delivered in partnership with UNRWA in the West Bank. The program builds capacity of UNRWA social workers in family counseling and psychosocial support.
• Ministry of Education and Higher Education (Palestine)coreStrategic or Co-development PartnerPCC partners with the Palestinian Ministry of Education on educational and psychosocial programs, including the university student initiatives program alongside UNESCO, as well as school-based counseling and child protection initiatives.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Mercy Corps: Mercy Corps is a large humanitarian NGO addressing conflict, crisis, and poverty through integrated programs including psychosocial support and community mental health. It operates across the Palestinian territories and is comparable as a broader humanitarian player in the same space.
• Save the Children: Save the Children delivers child protection, education, and psychosocial support programming in conflict-affected regions, including Palestinian territories. Its child safeguarding and family support work directly overlaps with PCC's child protection and family counseling offerings.
• Médecins Sans Frontières: MSF delivers medical and mental health care in conflict zones worldwide. While a much broader humanitarian medical organization, its psychosocial support programming in Palestinian territories and other conflict settings overlaps significantly with PCC's mandate.
• Médecins du Monde: MdM operates as an international humanitarian medical NGO providing healthcare and psychosocial support in crisis settings. Its presence in Palestinian territories and mental health programming makes it a broad incumbent peer with overlapping MHPSS activity.

Direct peers

• War Child: War Child is an international NGO dedicated to protecting children from the effects of war through psychosocial support, education, and child protection programming. Its focus on child mental health in conflict zones directly parallels PCC's Child Protection Program and summer camps.
• International Medical Corps: IMC provides mental health and psychosocial support services as part of broader humanitarian healthcare delivery in conflict-affected countries. Its integrated MHPSS programming in refugee and emergency settings is directly comparable to PCC's crisis-response model.
• Gaza Community Mental Health Programme: GCMHP is a Palestinian-led nonprofit providing community mental health services, counseling, and psychosocial support in Gaza. It is the closest direct peer to PCC, operating in the same national context with overlapping MHPSS, community-based, and crisis-response mandates.

Emerging players

• Danish Refugee Council: DRC is an international NGO providing protection, psychosocial support, and community-based programming for displaced populations, including in the Middle East. Its protection and MHPSS work in refugee contexts is comparable to PCC's family counseling and emergency response services.

Regional players

• Palestine Red Crescent Society: PRCS is a Palestinian humanitarian organization providing emergency medical services, psychosocial support, and disaster response across the West Bank, Gaza, and Jerusalem. It is a regional peer delivering comparable crisis-response and community health programming within the same geography.

Others

• UNICEF State of Palestine: UNICEF's Palestine country office funds and implements child protection, education, and adolescent mental health programming across the West Bank and Gaza. It is an adjacent ecosystem participant that frequently contracts with local NGOs like PCC for child-focused MHPSS delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/palestinian-counseling-center

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Palestinian Counseling Center