What Performa Nord does

Performa Nord is a municipal Eigenbetrieb (state-owned enterprise) of the Free Hanseatic City of Bremen, established on January 1, 2000, under §26 of the Landeshaushaltsordnung as a Sondervermögen. It delivers shared administrative, HR, citizen, insurance, occupational health, and digitalization services to the State and City of Bremen, the City of Bremerhaven, and—via its wholly-owned subsidiary Performa Nord GmbH—to public-law entities and businesses nationwide. Core service lines include Bezügeabrechnung (payroll), Integrierter Personalservice, Bewerbungsmanagement, Beihilfe and Heilfürsorge, civil-servant pension administration (Versorgung), occupational health and safety (Zentrum für Gesunde Arbeit), Kita-Beitragsservice, insurance claims handling, and the Bürgertelefon Bremen (115 hotline). The organization also advises the Federal Republic of Germany on construction matters through its Bundesbau Bremen mandate.

The technology stack centers on process digitization rather than AI. Operational modules include the Elektronische Personalakte (ePA) for paperless personnel records, the KIDICAP platform for document and incoming-mail digitization, applicant management and HR controlling modules, and Terminmanagement for appointment scheduling across Bremen offices. Citizen-facing channels include the BIS information service, a 115 hotline, and the recently launched dBeihilfePlus mobile app (December 2025) that enables paperless Beihilfe receipt submission with Microsoft Authenticator-based authentication. Supporting IT is delivered through partnerships with KoGIs (Bremen's information systems design center) and Stuttgart-based integrator SIX Offene Systeme GmbH; the company holds BITV 2.0 accessibility and CISIS12 information-security certifications.

Commercially, Performa Nord operates as a cost-recovery shared service center rather than a market-priced vendor. Revenue is generated through Senate mandates, multi-year contracts with Bremen and Bremerhaven municipalities, federal Bundesbau consulting fees, and nationwide managed-service contracts run through Performa Nord GmbH. There is no consumer-facing pricing, no external private investors, and no venture funding; oversight rests with the Senator for Finanzen and a Betriebsausschuss comprising Bürgerschaft, Senat, and Mitarbeitervertretung representatives. Marie-Jo Fasse serves as Geschäftsführerin. Headcount stood at approximately 580-600 employees across seven Bremen-area locations serving more than 200 active customer accounts.

Name

Performa Nord

Legal name

Performa Nord

Website

https://performanord.bremen.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Performa Nord is a state-owned enterprise (Eigenbetrieb) of the Free Hanseatic City of Bremen that delivers HR, payroll, Beihilfe, pension, occupational health, citizen hotline, and digitization services to Bremen public agencies, Bremerhaven, the Federal Republic of Germany, and nationwide public-law clients via its subsidiary Performa Nord GmbH.

Ownership category

akta.pro rank

Product category

Public Sector Administration Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121), Office Administrative Services (5611), Other General Government Support (92119)

SIC

Services-Help Supply Services (7363), Services-Management Services (8741)

akta.pro primary industry

Equity Compensation & Global Share Plan Administration (BPACAHAI)

akta.pro secondary industries

Contractor Payroll, Invoicing & Payment Services (BPACAGAD), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Public administration services
• Government personnel services
• Civil servant benefits administration
• Occupational health services
• Citizen services hotline

Headquarters

HQ city

Bremen, HB

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Public Sector Service Contracts: Performa Nord operates as a state-owned enterprise (Eigenbetrieb) of the Free Hanseatic City of Bremen. Revenue is generated through contractual agreements with government entities, Senate mandates, and service contracts with Bremen and Bremerhaven municipalities, as well as federal government construction consulting.
2. Performa Nord GmbH Commercial Services: The subsidiary company Performa Nord GmbH provides personnel, occupational health, citizen, and administrative services to public law entities outside Bremen's state administration and businesses nationwide.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Performa Nord is a state-owned enterprise (Eigenbetrieb) of the Free Hanseatic City of Bremen delivering a centralized portfolio of personnel, citizen, administrative, insurance, occupational health, and digitalization services to the State and City of Bremen, Bremerhaven, and (via Performa Nord GmbH) public-law entities nationwide. Core services include payroll and civil servant compensation (Bezügeabrechnung), integrated personnel administration, applicant management, civil servant pension administration (Versorgung), subsidy and medical aid processing (Beihilfe & Heilfürsorge), occupational health and safety, insurance claims handling, the Bürgertelefon citizen hotline, and federal construction consulting (Bundesbau Bremen).

Product overview

Performa Nord is a municipal enterprise (Eigenbetrieb) of the Free Hanseatic City of Bremen offering a comprehensive portfolio of HR, administrative, citizen, and health services for public sector clients. The service portfolio centers on core personnel administration functions including payroll processing (Abrechnung der Bezüge), integrated personnel services (Integrierter Personalservice), applicant management (Bewerbungsmanagement), and civil servant pension management (Versorgung). These are complemented by citizen-facing services such as the Bürgertelefon Bremen (115 hotline), Kita-Beitragsservice, and Versicherungsdienstleistungen. Digital transformation services include the Elektronische Personalakte (ePA) for electronic personnel file management, KIDICAP for document digitization, and various workflow modules for recruitment, controlling, and appointment management. The dBeihilfePlus mobile app represents their shift toward mobile-first service delivery. Performa Nord also operates a subsidiary, Performa Nord GmbH, for sales to external public and private clients. The organization provides approximately 600 employees serving over 200 customers in the Bremen public administration and beyond.

Differentiator

Problem solved

Functional benefit

Brands

• dBeihilfePlus: Mobile application for submitting medical expense receipts digitally for reimbursement

Products and services

• Abrechnung der Bezüge (Payroll and Compensation Service) Payroll and salary administration service for employees, student assistants, and civil servant compensation and pension services for the Free Hanseatic City of Bremen.
• Integrierter Personalservice (Integrated Personnel Service) Integrated personnel service handling all operational HR matters from hiring to termination, including civil servant affairs, personnel file management, and processing of all employment relationships.
• Bewerbungsmanagement (Applicant Management) Applicant management and recruitment service facilitating the entire hiring process including job postings, application handling, interview coordination, and onboarding documentation.
• Dienstreise-Service (Business Travel Service) Business travel service managing travel applications, travel expense reimbursements, and travel cost settlements for the Bremen public administration.
• Zentrum für Gesunde Arbeit (Center for Healthy Work) Center for Healthy Work providing occupational health, safety, and social counseling services for Bremen institutions, promoting workplace health and well-being.
• Bundesbau Bremen (Federal Construction Service) Federal construction management service handling building and construction matters for the federal government in Bremen, including project management and architectural services.
• Kita-Beitragsservice (Daycare Fee Service) Daycare fee service managing the calculation and collection of childcare fees for parents in Bremen.
• Versicherungsdienstleistungen (Insurance Services) Insurance services handling liability, motor vehicle liability, comprehensive, and passenger insurance claims processing for the public administration.
• Beihilfe & Heilfürsorge (Subsidy and Healthcare Services) Subsidy and health care services for civil servants including medical expense reimbursement, nursing care insurance, and medical treatment approvals.
• Versorgung (Civil Servant Pension Service) Civil servant pension services including pension calculation, survivor benefits, and supplementary pension contributions.
• Dienstunfallfürsorge (Work Accident Care) Work accident care services including work accident reporting, medical treatment cost reimbursement, and occupational rehabilitation support.
• Bürgertelefon Bremen und Bürgerservices (Citizen Hotline 115) Citizen hotline service providing information and consultation on administrative services, absence and availability services for authorities, and appointment scheduling for offices and authorities.
• Elektronische Personalakte (ePA) — Electronic Personnel File Electronic personnel file system enabling digital storage, management, and retrieval of employee records, replacing paper-based personnel administration with scan-on-demand and digital workflow capabilities.
• dBeihilfePlus Mobile Application A mobile application enabling subsidy-eligible public employees to submit medical expense receipts digitally via smartphone or tablet, offering simple, fast, and paperless processing.
• Performa Nord GmbH (Commercial Subsidiary Services) Subsidiary company handling sales and distribution of personnel, occupational health, citizen, and administrative services to public law entities outside Bremen and to private companies nationwide.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, supporting and minor.

• Performa Nord GmbHcoreOthersWholly-owned subsidiary of Performa Nord. Located sales functions and provides personnel, occupational health, citizen, and administrative services to public law entities outside Bremen's state administration and businesses nationwide. Gesellschafter (shareholder) is the Free Hanseatic City of Bremen (Land).
• KoGIs (Kompetenzzentrum für die Gestaltung der Informationssysteme)supportingTechnology or IntegrationBremen government center for information systems design. Responsible for conceptual design and development of Performa Nord's website and digital platforms.
• SIX Offene Systeme GmbHsupportingTechnology or IntegrationTechnical implementation partner for Performa Nord's website and digital services. Stuttgart-based company specializing in government IT systems.
• EGYM WellpassminorOthersCorporate fitness partner providing employee fitness and health promotion services. Employees access fitness studios through the Wellpass program.
• Deutsche Bahn AGminorOthersPublic transport partner for JobTicket program. Provides Großkundenabonnement (corporate subscription) for bremischer öffentlicher Dienst employees.
• VBN (Verkehrsverbund Bremen/Niedersachsen)minorOthersRegional transport association partner for JobTicket delivery, enabling employees to use public transit within the VBN tariff area.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): Bavarian state-owned IT and shared services provider for municipalities, offering payroll, HR, and administrative services to public-sector clients. Directly comparable as a state-level Eigenbetrieb providing HR/payroll shared services to public administrations, just at a larger scale and in a different state.
• KDO (Kommunale Datenverarbeitung Oldenburg): Municipal data processing center serving Lower Saxony municipalities with HR, payroll, and administrative IT services. Directly comparable state-affiliated shared services provider for public administration.
• HZD (Hessische Zentrale für Datenverarbeitung): Hessian state data center providing IT and administrative services to the Hessian state government. Comparable as a state-owned IT/shared services entity, although broader in scope (full IT operations vs. HR/citizen services focus).
• ekom21 – KGRZ Hessen: Hessian municipal data processing center providing IT, HR, and administrative services to municipalities. Comparable state-affiliated shared services provider for German public administration.
• robotron* Datenbank-Softwareentwicklung GmbH: Saxon-based IT solutions provider specializing in public administration software, HR, and document management. Comparable as a vendor serving the German public sector with overlapping HR and document management capabilities.
• KDVZ (Kommunale Datenverarbeitungszentrale) Citkomm: Municipal data processing center serving North Rhine-Westphalia municipalities with HR, payroll, and administrative IT services. Comparable state-affiliated shared services provider for public-sector clients.
• KIV Thüringen (Kommunale Informationsverarbeitung Thüringen): Thuringian municipal IT services provider offering HR, payroll, and administrative software/services to municipalities. Closely comparable as a state-affiliated IT and shared-services organization serving public-sector clients.
• Anstalt für Kommunale Datenverarbeitung Sachsen (KISA): Saxon municipal IT services provider offering HR, payroll, and administrative services to municipalities. Comparable state-affiliated shared services organization for public administration.

Broad incumbents

• DATEV eG: Large German cooperative providing payroll, accounting, and tax services primarily to SMEs and tax advisors. Comparable in payroll/administrative services delivery but operates at much larger scale and targets a different (private-sector) customer base.

Emerging players

• Prosoz Herten GmbH: Provider of social administration and public-sector software solutions in Germany with overlapping customer base in German municipalities. Thematically adjacent in serving public administration with software and services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/performa-nord

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Performa Nord