What Perumda Tirtawening Kota Bandung does

Perumda Tirtawening Kota Bandung is a regional government-owned enterprise (Perusahaan Umum Daerah / BUMD) wholly owned by the Pemerintah Kota Bandung (Bandung City Government), operating as the city's statutory water utility under an exclusive piped drinking water and wastewater concession. Its operational backbone comprises multiple water treatment facilities including IPA Badaksinga (1,800 liters/second normal capacity, falling to 1,000 l/s during dry-season raw water shortages), IPA Cikalong (700 l/s serving SPAM Gedebage), and mini-plants at Cipanjalu and Cibeureum, supported by PLTA intake systems, a 27+ km SPAM Gedebage distribution network, IPLT Kompak sludge treatment, and a planned IPAL Bojongsoang wastewater treatment plant. Operations are managed through IT-based water treatment processing at SPAM Gedebage and a GIS-integrated service region management system covering six Wilayah Pelayanan regions.

The company generates revenue across six principal streams: recurring metered piped water supply (with tariffs frozen since 2013 under a Director's Decree and a tariff adjustment proposal currently under municipal evaluation), one-time new connection fees, 24/7 non-piped water tanker delivery (PNP) using a 5,000L/3,500L/1,500L fleet, scheduled septic tank desludging and wastewater transport, packaged drinking water (AMDK) sales under the Hanaang, Watermed, and Pendopo brands, and accredited environmental quality testing via its LPKL laboratory. Customer segments span household residential (primary, served through six regional offices with dedicated phone lines), commercial and hospitality (hotels, hospitals, restaurants, apartments), industrial (planned wastewater reuse via IPAL Bojongsoang), and government and institutions. The go-to-market model is direct field sales across six service regions, supported by an online registration portal, WhatsApp customer service, a physical counter at Mal Pelayanan Publik, digital payment partnerships with Tokopedia, Shopee, DANA, and major Indonesian banks, and active community socialization in expansion zones. Perumda is currently executing major capacity expansion through the SPAM Gedebage, SPAM Tegalega, and SPAM Hulu/Hilir programs alongside an 11-year NRW reduction performance contract with PT Adaro (ATW) and strategic raw water cooperation with PJT II.

Name

Perumda Tirtawening Kota Bandung

Legal name

Perumda Tirtawening Kota Bandung

Website

https://perumdatirtawening.co.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Perumda Tirtawening Kota Bandung is a municipal water utility (BUMD) owned by the Bandung City Government, providing piped drinking water, wastewater services, non-piped tanker delivery, packaged drinking water, and environmental testing across six service regions in Kota Bandung, Indonesia.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Bottled Water Manufacturing (312112)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Pipe Lines (No Natural Gas) (4610)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

akta.pro secondary industries

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Treated Water Storage & Pressure Management (Reservoirs, Tanks, Booster Stations) (EUANAAAD), Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG), Water Treatment Plant Construction (Drinking Water) (IMAFAGAA)

Keywords

• Drinking water supply
• Wastewater management
• Municipal water utility
• Piped water distribution
• Water treatment services

Headquarters

HQ city

Bandung

HQ country

Indonesia

HQ region

Asia

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Water Supply - Piped Network: Monthly recurring revenue from metered water supply to household and commercial customers across 6 service regions in Kota Bandung. Tariffs are regulated under a Director's Decree (SK Direksi) and have not been adjusted since 2013, with a new adjustment proposal under evaluation.
2. New Connection Fees: One-time connection/subscription fees for new customers, including administrative costs and infrastructure contribution charges regulated by SK Direksi.
3. Water Tanker Services (PNP): Non-piped water tanker delivery services operating 24/7 with tank capacities of 5,000L, 3,500L, and 1,500L for household, apartment, hospital, hotel, and restaurant customers.
4. Wastewater Services: Septic tank desludging and wastewater transportation services using tanker fleet, with scheduled service every 2-3 years.
5. AMDK (Packaged Drinking Water) Sales: Sales of bottled water products under Hanaang and Watermed brands including galons (19L), cups, and bottles in various sizes. Direct delivery to customers across Kota Bandung.
6. Environmental Testing Laboratory (LPKL): Environmental quality testing services including air, water, wastewater, noise, and food testing for third-party clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Perumda Tirtawening Kota Bandung is a municipal water utility providing piped drinking water supply across six service regions in Kota Bandung, complemented by wastewater and septage management, 24/7 non-piped tanker water delivery (PNP), packaged drinking water products (AMDK under Hanaang, Watermed, and Pendopo brands), and accredited environmental testing laboratory services (LPKL). Operations are supported by water treatment plants including IPA Badaksinga (1,800 l/s) and IPA Cikalong (700 l/s), along with PLTA raw water intakes and distribution pipelines serving approximately 50,000 connections in the SPAM Gedebage zone.

Product overview

Perumda Tirtawening Kota Bandung is a municipal water utility company providing piped drinking water supply and wastewater management services to Bandung City. The company operates a core piped water network (Air Minum) and wastewater services (Air Limbah), supplemented by packaged drinking water products (AMDK - branded 'Hanaang' and 'Watermed'), non-piped water tanker delivery (PNP), emergency water tank service (TAM), environmental testing laboratory (LPKL), and the SPAM Gedebage regional water supply system. The portfolio is managed under a single brand identity focused on water and environmental services.

Differentiator

Problem solved

Functional benefit

Brands

• PNP (Pelayanan Non Perpipaan): Non-piped water delivery service providing drinking water from Cikareo spring source with 5,000L, 3,500L, and 1,500L tank capacities, operating 24 hours.
• LPKL (Laboratorium Pengendalian Kualitas Lingkungan)
• AMDK (Air Minum Dalam Kemasan) - Nyata Segarnya
• AMDK Pendopo

Products and services

• Piped Drinking Water Supply (Air Minum) Core piped drinking water supply service providing 24-hour water distribution to residential, commercial, and industrial customers across six service areas (Wilayah Pelayanan I–VI) in Bandung City. New connections are registered via the online portal or at Mal Pelayanan Publik counters.
• Wastewater and Septage Management (Air Limbah) Wastewater and sewage management services including septic tank desludging, wastewater treatment via IPLT Kompak, IPAL Bojongsoang, and pumping stations at Cijaura and Gumuruh, for domestic and industrial customers.
• AMDK Packaged Drinking Water (Hanaang, Watermed, Pendopo) Packaged drinking water products under the 'Hanaang', 'Watermed', and 'Pendopo' brands, available in gallon (19L), cup, and bottle (330ml, 600ml, 1.5L) formats. Sourced from Cikareo spring at Dago Pakar, with direct delivery to customers across Kota Bandung.
• PNP Non-Piped Water Tanker Delivery (Pelayanan Non Perpipaan) Non-piped water delivery service providing bulk water transport via tanker trucks with capacities of 5,000L, 3,500L, and 1,500L, sourced from Cikareo spring. Serves households and businesses without piped connections or during supply interruptions, available 24 hours with free collective service for minimum 10 coordinated customers.
• LPKL Environmental Testing Laboratory Accredited environmental quality testing laboratory (Laboratorium Pengendalian Kualitas Lingkungan) offering services including ambient and indoor air testing, noise and emission measurement, lighting and vibration assessment, clean water and drinking water analysis, liquid waste testing, food testing, and germ count analysis for third-party clients.
• SPAM Gedebage Water Supply System Water supply infrastructure serving East Bandung (Gedebage area) with 700 L/sec capacity from Cikalong source, covering approximately 50,000 connections across 12 sub-districts, featuring IT-based operations and divided into 4 sub-zones.
• TAM Emergency Water Tank Service Free emergency water tank delivery service for customers experiencing service disruptions, coordinated through regional service offices across the six service regions.

Quantifiable outcome

• IPA production reduced from 1,800 l/s to 1,000 l/s (40% reduction) during raw water shortage periods
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered minor, core and major.

• TokopediaminorGTM or Marketing Partner · 6 April 2026E-commerce payment partnership for water bill payments with promotional discounts up to Rp 10,000 using promo code AIRBDG.
• DANAminorGTM or Marketing Partner · 6 April 2026Digital wallet partnership for water bill payment processing.
• PT Shopee InternationalminorGTM or Marketing Partner · 6 April 2026E-commerce payment partnership for water bill payments.
• Kementerian PUPR (Ministry of Public Works and Housing)coreStrategic or Co-development Partner · 19 August 2022Re-Engineering of SPAM Kota Bandung discussion involving Director of Drinking Water at the Ministry. Support for pipe rehabilitation and tariff adjustment evaluation.
• PT Adaro (PT Adaro Tirtawening - ATW)coreStrategic or Co-development Partner · 12 August 2022Performance-based cooperation contract for Non-Revenue Water (NRW) reduction in the Northern Region of Kota Bandung. ATW also manages service disruption communications and infrastructure improvements in the Sukaluyu area. Total cooperation period of 11 years with performance targets.
• PJT II (Perumda Jasa Tirta II)coreStrategic or Co-development Partner · 12 August 2022Cooperation for increased water production capacity of 3,500 l/s from Cikapundung/Saguling reservoir; 150 l/s capacity addition at IPA Pakar. PJT II is a state-owned enterprise managing the Citarum river basin and is key to Perumda's raw water supply security.
• PT ATB (Adhya Tirta Batam)coreStrategic or Co-development Partner · 12 August 2022SPAM Gedebage development partnership for water supply to Eastern Bandung with capacity of 700 l/s serving approximately 50,000 connections.
• PT TGR (Tirta Gemah Ripah)coreStrategic or Co-development Partner · 12 August 2022SPAM Bandung Selatan development partner operating the IPA at Sukamaju to supply the SPAM Tegalega zone, targeting 150 l/dtk by end of year with current flow of 25 l/dt.
• PTJ IIcoreStrategic or Co-development Partner · 12 August 2022Production capacity increase from Waduk Saguling (Saguling Reservoir) as part of raw water source expansion strategy.
• Perumda Tirta Dumai BersemaiminorStrategic or Co-development Partner · 12 August 2022B-to-B investment study visit and cooperation in SPAM Hulu (upstream) and Hilir (downstream) infrastructure with investment of 109 billion rupiah and 125 l/d capacity over 9.5 km distribution network.
• Kementerian PUPR - Directorate General of Public Housing (DJPI)majorStrategic or Co-development Partner · 8 August 2022KPBU (Government-Business Cooperation) project for Cisaranten Bina Harapan housing complex development with clean water supply facilitation from Perumda Tirtawening for approximately 1,900 residential units on 3.2 hectares.
• PT BMP (PT Biomura Persada?)majorStrategic or Co-development Partner · 4 October 2021BOT (Build, Operate, Transfer) cooperation for development of IPAL Bojongsoang wastewater treatment plant. Processing of industrial effluent for manufacturing process water at the Moch. Toha (Cisirung) industrial area, Kabupaten Bandung.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• PT Aetra Air Jakarta: Aetra is one of two private concessionaires operating Jakarta's piped water distribution under a BOT-style arrangement with PAM Jaya. Comparable because it operates within the same Indonesian regulatory framework and serves as a private-sector parallel to BUMD-style operators like Tirtawening.
• PDAM Surya Sembada Kota Surabaya: Surabaya's municipal water utility is a large Indonesian BUMD operating a piped distribution network with treatment plants across the metro area. Closely mirrors Tirtawening's regional-monopoly piped-water model and is a recognized high-performer among Indonesian PDAMs.
• Palyja (PT Pam Lyonnaise Jaya): Palyja is the other Jakarta piped-water concessionaire alongside Aetra, operating under a long-term cooperation agreement with PAM Jaya. Highly comparable as a utility operating piped distribution and customer service at metropolitan scale in Indonesia.
• PT Adhya Tirta Batam (ATB): ATB is a 25-year water concession in Batam operating an end-to-end treatment-and-distribution system serving ~330,000 connections. Comparable as a long-tenure Indonesian water operator with similar piped-network, treatment-plant, and customer-service structure.
• PAM Jaya: PAM Jaya is the municipal water utility (BUMD) of DKI Jakarta, providing piped drinking water and wastewater services under an exclusive mandate—the closest Indonesian municipal-utility analogue to Perumda Tirtawening in terms of ownership structure, regulatory mandate, and core piped-water-plus-wastewater operating model.
• PDAM Tirtanadi (Perumda Tirtanadi): PDAM Tirtanadi is the BUMD water utility for Kota Medan, providing piped water, wastewater, and AMR/AMDK-adjacent services in another major Indonesian metropolitan area. Directly comparable in business model, government ownership, and mixed piped/non-piped delivery.
• Perumda Tirta Dumai Bersemai: Tirta Dumai Bersemai is a smaller Indonesian municipal water utility (BUMD) that has an explicit B-to-B cooperation with Tirtawening on SPAM Hulu/Hilir infrastructure. Directly comparable BUMD peer operating in a similar Indonesian regional-utility context.

Emerging players

• Manila Water Company: Manila Water operates the east zone concession of Metro Manila's water system under a performance-based contract structure similar in spirit to Tirtawening's PT Adaro arrangement. Useful international comparable for concession-based urban water operations in a Southeast Asian emerging market.

Others

• Perum Jasa Tirta II (PJT II): PJT II is a state-owned enterprise managing the Citarum river basin and is Tirtawening's upstream raw water partner. Comparable as an Indonesian water-resources operator, but functions primarily as a bulk-water supplier rather than a retail distribution peer.

Regional players

• PT Tirta Gemah Ripah (TGR): TGR is an Indonesian private water operator and active development partner with Tirtawening on SPAM Bandung Selatan (IPA Sukamaju). Comparable as a private-sector Indonesian water operator with similar treatment-plant and distribution capabilities, though primarily serving different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/PERUMDATIRTAWENINGKOTABANDUNG/videos
• LinkedInlinkedin.com/company/perumda-tirtawening-kota-bandung

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perumda Tirtawening Kota Bandung