Pet Emergency and Referral Center
Pet Emergency and Referral Center is a 24/7 emergency and specialty veterinary hospital in Palm Beach Gardens, Florida, serving dog and cat owners across South Florida with emergency care, surgery, internal medicine, oncology, and critical care delivered by board-certified specialists.
- Company typePrivate
- Founded1994
- HeadquartersPalm Beach Gardens, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pet Emergency and Referral Center does
Pet Emergency and Referral Center (PERC) is a 24/7/365 emergency and specialty veterinary hospital located at 3579 Northlake Blvd in Palm Beach Gardens, Florida, founded in 1994 and operating as a subsidiary of National Veterinary Associates (NVA). The hospital serves dog and cat owners across Palm Beach Gardens, Jupiter, North Palm Beach, and surrounding South Florida communities, and accepts referrals from primary care veterinarians through a dedicated portal (perc.rvetlink.com) and phone-based intake. Core service lines include emergency and critical care, veterinary surgery (soft tissue, orthopedic procedures such as TPLO and TTA, and oncologic surgery), internal medicine, and medical oncology including chemotherapy and immunotherapy.
The facility's technology stack centers on advanced diagnostic imaging and procedural capability: in-house CT scanning, digital radiography, ultrasound, digital cytology for rapid cellular analysis, and a comprehensive endoscopy suite (rhinoscopy, bronchoscopy, cystoscopy, colonoscopy, upper GI endoscopy). Critical care procedures include blood transfusions, intralipid therapy, continuous EKG monitoring, vasopressor therapy, and parenteral nutrition. The clinical team comprises multiple board-certified specialists — DACVS surgeons, DACVIM internists and oncologists, and a DACVECC criticalist — supported by approximately 22 total employees.
PERC generates revenue on a transactional, pay-at-time-of-service model across emergency visits, specialty consultations, surgical procedures, and oncology treatment plans, with deposits required for hospitalized and surgical cases. Third-party financing (CareCredit, Scratchpay) and Trupanion pet insurance are accepted. Supplemental revenue is captured through an integrated online pharmacy, while marketing and referral flow operate via a veterinarian referral network, SEO-optimized website, client education library, and published case studies.
Pet Emergency and Referral Center firmographics
Firmographics- Name
- Pet Emergency and Referral Center
- Legal name
- Pet Emergency and Referral Center
- Website
- https://petemergencyandreferralcenter.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pet Emergency and Referral Center is a 24/7 emergency and specialty veterinary hospital in Palm Beach Gardens, Florida, serving dog and cat owners across South Florida with emergency care, surgery, internal medicine, oncology, and critical care delivered by board-certified specialists.
- Ownership category
- akta.pro rank
Pet Emergency and Referral Center industry classification
Industry- Product category
- Veterinary Specialty and Emergency Services
- NAICS
- Veterinary Services (54194)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Veterinary Emergency & Critical Care Hospitals (HLAMACAA)
- akta.pro secondary industries
- Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Cardiology & Respiratory Specialty Centers (HLAMACAE)
Keywords
Where Pet Emergency and Referral Center is headquartered
LocationHeadquarters
- HQ city
- Palm Beach Gardens
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pet Emergency and Referral Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Emergency Veterinary Services: 24/7 emergency medical and surgical services for dogs and cats, available every day of the year without appointment. Revenue generated on a per-visit and per-procedure basis.
- Specialty Veterinary Services: Scheduled specialty services including surgery, internal medicine, medical oncology, and critical care. Internal medicine appointments available Monday through Thursday starting at 8:30 a.m. Surgery available by appointment on weekdays.
- Surgical Procedures: Comprehensive surgical services including orthopedic surgery (TPLO, TTA, fracture repair), soft tissue surgery, oncologic surgery, and emergency surgical procedures. Hospitalized and surgical patients require a deposit based on the estimate.
- Medical Oncology: Cancer treatment services including chemotherapy, immunotherapy (canine melanoma vaccines), and surgical tumor removal. Treatment plans customized for each patient.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Emergency Services - Standard emergency veterinary care including examination, diagnostics, and treatment |
| Transaction based/ take rate | Pay-as-you-go | Specialty Services - Surgery, Internal Medicine, Medical Oncology consultations and procedures |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Pet Emergency and Referral Center product offering
Product offeringCore offering
PERC is a 24-hour emergency and specialty veterinary hospital in Palm Beach Gardens, FL, providing emergency medical and surgical services for dogs and cats every day of the year. Specialty offerings include veterinary surgery, internal medicine, medical oncology, and critical care, delivered by board-certified specialists with advanced in-house diagnostics including CT, digital cytology, and endoscopy. Services are accessed either via walk-in/phone for emergencies or by referral from primary care veterinarians for specialty care.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Veterinary Services 24/7/365 full emergency medical and surgical services for dogs and cats, available every day of the year without appointment; pet owners can call or walk in for immediate care.
- Critical Care Services Intensive care and extended monitoring for critically ill pets, with advanced procedures including blood transfusions, intralipid therapy, continuous EKG monitoring, non-invasive blood pressure monitoring, pulse oximetry, vasopressor therapy, multimodal analgesia, emergency airway management, and parenteral nutrition.
- Veterinary Surgery Comprehensive surgical services including soft tissue surgery, orthopedic procedures (TPLO, TTA, fracture repair), abdominal, urinary, oncologic, and emergency surgical procedures for dogs and cats by board-certified surgeons.
- Internal Medicine Specialty referral service treating renal disease, diabetes, endocrine disorders, blood disorders, cancer, lung disease, immune-mediated disorders, infectious diseases, and gastrointestinal disease in dogs and cats using advanced diagnostics and endoscopy.
- Medical Oncology Cancer treatment services for pets including chemotherapy, immunotherapy (including canine melanoma vaccines), surgical tumor removal, and ongoing monitoring; customized treatment plans developed with multidisciplinary specialist collaboration.
Quantifiable outcome
- Serving South Florida since 1994 - over 30 years of emergency and specialty veterinary care
Companies that use Pet Emergency and Referral Center
Customer profileSegments2 records
Ideal customer profiles2 records
Pet Emergency and Referral Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Pet Emergency and Referral Center partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- National Veterinary Associates (NVA)coreNVA is the parent company of Pet Emergency & Referral Center. As part of NVA's network of veterinary hospitals, PERC benefits from shared resources, best practices, and operational support across the organization.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Pet Emergency and Referral Center competitors and assessment
Company assessmentDirect peers
- MedVet: Veterinary-owned network of emergency and specialty hospitals providing 24/7 emergency, surgery, internal medicine, oncology, and critical care via a referral model — directly comparable service mix and specialist-led delivery.
- BluePearl Veterinary Specialists: Large network of emergency and specialty veterinary hospitals offering 24/7 emergency care plus board-certified specialties (surgery, internal medicine, oncology, critical care). Operates a similar referral-driven model in multiple U.S. metros, including South Florida locations.
- Ethos Veterinary Health: Specialty and emergency veterinary hospital group with board-certified specialists across surgery, internal medicine, oncology, and critical care; operates on a referral model comparable to PERC's.
Broad incumbents
- Thrive Pet Healthcare: Multi-specialty veterinary platform combining primary care, emergency, and specialty services across the U.S.; broad incumbent with overlapping emergency/specialty capabilities and similar referral-based specialist model.
- VCA Animal Hospitals: Nation's largest owner of veterinary hospitals with both primary care and specialty/emergency locations; overlapping services in surgery, internal medicine, oncology, and emergency care, but operates a much broader portfolio that includes general practice.
- University of Florida Veterinary Hospitals: Academic veterinary teaching hospital with emergency, surgery, internal medicine, and oncology specialties staffed by board-certified faculty; competes for complex referral cases regionally and trains the same specialist pipeline PERC recruits from.
Others
- CareCredit (Synchrony): Healthcare financing product accepted at PERC and widely across veterinary practices; an enabling partner whose availability (or policy changes) directly affects affordability and conversion of higher-cost specialty cases.
- Trupanion: Direct pet insurance partner of PERC and a leading medical insurance provider for dogs and cats; an ecosystem enabler whose policyholder base materially influences specialty/emergency visit demand and revenue.
Regional players
- Coral Springs Animal Hospital: South Florida veterinary hospital providing emergency and specialty services including surgery and internal medicine; competes for referrals in the broader Palm Beach/Broward region.
- Pet Specialists of South Florida: Specialty and emergency veterinary practice in nearby South Florida communities offering surgery, internal medicine, oncology, and emergency services — direct geographic competitor with overlapping referral relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Pet Emergency and Referral Center social profiles
Digital presencePet Emergency and Referral Center compliance and trust
Trust signalCompliance1 record
Pet Emergency and Referral Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pet Emergency and Referral Center leadership team
Management profileNumber of profiles
Profiles6 records
Pet Emergency and Referral Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pet Emergency and Referral Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pet Emergency and Referral Center
What does Pet Emergency and Referral Center do?
PERC is a 24-hour emergency and specialty veterinary hospital in Palm Beach Gardens, FL, providing emergency medical and surgical services for dogs and cats every day of the year. Specialty offerings include veterinary surgery, internal medicine, medical oncology, and critical care, delivered by board-certified specialists with advanced in-house diagnostics including CT, digital cytology, and endoscopy. Services are accessed either via walk-in/phone for emergencies or by referral from primary care veterinarians for specialty care.
Is Pet Emergency and Referral Center a public or private company?
Pet Emergency and Referral Center is a private company. It is classified as corporate owned and is currently operating.
When was Pet Emergency and Referral Center founded?
Pet Emergency and Referral Center was founded in 1994. It employs 11 to 50 people.
Where is Pet Emergency and Referral Center based?
Pet Emergency and Referral Center is headquartered in Palm Beach Gardens, United States, in the North America region.
How does Pet Emergency and Referral Center make money?
Four revenue lines are on record. Emergency Veterinary Services are the primary driver. The others are specialty Veterinary Services, surgical Procedures and medical Oncology.
Who are Pet Emergency and Referral Center's main competitors?
Direct peers on record are MedVet, BluePearl Veterinary Specialists and Ethos Veterinary Health. Broad incumbents are Thrive Pet Healthcare, VCA Animal Hospitals and University of Florida Veterinary Hospitals. Others are CareCredit (Synchrony) and Trupanion. Regional players are Coral Springs Animal Hospital and Pet Specialists of South Florida.
Does Pet Emergency and Referral Center have an API?
No public API is recorded for Pet Emergency and Referral Center.
What industry is Pet Emergency and Referral Center in?
Pet Emergency and Referral Center's product category is Veterinary Specialty and Emergency Services. Its primary akta.pro industry code is HLAMACAA, Veterinary Emergency & Critical Care Hospitals, with a secondary code of HLAMACAC, Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro). Its NAICS code is 54194 and its SIC code is 8011.