Pet Vet Hospital and Wellness Center

What Pet Vet Hospital and Wellness Center does

Pet Vet Hospital and Wellness Center is a privately held, single-location full-service veterinary hospital founded in 1995 and based at 510 S. Sullivan Road, Spokane Valley, WA. The practice provides comprehensive medical, surgical, and dental veterinary care for dogs, cats, exotics, pocket pets, and fish, and is one of few regional providers offering care for non-traditional pets including fish. The facility is staffed by 11-50 employees including 5 veterinarians, 2 practice managers, 3 licensed veterinary technicians, veterinary assistants, and a client service representative, with 75+ years of combined veterinary experience.

The clinical service stack includes wellness exams, vaccinations, preventative care, spay/neuter, general surgery (orthopedic, oral, soft tissue), advanced dentistry with endodontics and root canals, digital radiology, ultrasound, an in-house diagnostic laboratory, dermatology, behavioral counseling, nutritional counseling, therapeutic laser therapy (one of approximately 600 US hospitals offering this), senior pet care, second opinions, and emergency/urgent care. Supporting technology includes the PetDesk mobile app and online portal for booking and medical records, plus an online pet health store for retail supplements and diets with home delivery. The practice holds AAHA accreditation (top 12-15% nationally) and Cat Friendly Practice designation.

The business operates on a direct-to-consumer, professional-services model with pay-at-time-of-service billing, accepting cash, check, Mastercard, Visa, CareCredit financing, and Trupanion pet insurance. Revenue streams include core veterinary services, diagnostic services, therapeutic laser treatments, and pet health product sales. Distribution is limited to the single Spokane Valley clinic serving surrounding communities including Liberty Lake, Otis Orchards, Freeman, Mica, and Spokane. After-hours emergencies and specialist cases are referred to Pet Emergency Clinic and WSU Veterinary Specialists. The ownership structure is founder/physician-owned by Dr. Keith L. Clark, with no disclosed external investors, PE backing, or parent company.

Name

Pet Vet Hospital and Wellness Center

Legal name

Pet Vet Hospital and Wellness Center

Website

https://petvet.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Pet Vet Hospital and Wellness Center is a privately held, AAHA-accredited full-service veterinary hospital in Spokane Valley, WA, founded in 1995, serving dogs, cats, exotics, and fish through 5 veterinarians offering medical, surgical, dental, and advanced diagnostic care.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Veterinary Services (541940), Diagnostic Imaging Centers (621512)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Hospitals (8060)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Veterinary Rehabilitation, Sports Medicine & Physical Therapy Centers (HLAMACAK), Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH), Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH), Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary hospital services
• Pet healthcare
• Veterinary diagnostics
• Veterinary surgery
• Exotic pet care

Headquarters

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Medical Services: Core revenue from comprehensive veterinary medical services including wellness exams, vaccinations, preventive care, surgical procedures, dental care, dermatology, and emergency services.
2. Diagnostic Services: Revenue from diagnostic testing including digital radiology, ultrasound, in-house lab work, and advanced SDMA testing.
3. Pet Health Products: Sales of pet health products, premium diets, medications, and supplies through in-house pet health store and online store with home delivery.
4. Therapeutic Laser Treatments: Revenue from therapeutic laser therapy treatments for pain management, healing acceleration, and inflammation reduction.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Pet Vet Hospital and Wellness Center is a full-service veterinary animal hospital offering medical, surgical, and dental care for dogs, cats, exotic pets, pocket pets, rabbits, and fish. The practice provides wellness exams, vaccinations, preventive care, advanced dentistry (including endodontics), orthopedic and soft tissue surgery, digital radiology, ultrasound, in-house laboratory diagnostics, therapeutic laser therapy, dermatology, behavioral and nutritional counseling, senior pet care, second opinion services, and emergency/urgent care. It also operates an online pet health store and uses the PetDesk mobile app and client portal for appointment booking and records access.

Product overview

Pet Vet Hospital and Wellness Center is a full-service veterinary hospital offering a comprehensive suite of pet care services. The practice operates as a single unified veterinary care platform with integrated digital tools including the PetDesk mobile app and online pet portal for client communication and appointment management, plus an online store for pet health products. Core clinical services include wellness care, preventative care, dentistry with advanced endodontics, vaccinations, spay/neuter surgery, general surgery (orthopedic, oral, soft tissue), digital radiology and ultrasound diagnostics, in-house laboratory testing, dermatology, behavioral counseling, nutritional counseling, therapeutic laser therapy, senior pet care, second opinion consultations, and emergency/urgent care. The hospital serves dogs, cats, exotics, pocket pets, and fish, with specialized expertise in treating non-traditional pets.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Wellness Care Comprehensive wellness examinations, preventative measures, and personalized attention for pets including weight assessment, dental hygiene checks, and vital sign evaluations, focused on early detection of health issues.
• Pet Dentistry Advanced dental care including oral digital radiography, endodontics (root canals), oral surgery, and laser therapeutic therapy led by Dr. Keith L. Clark.
• Pet Vaccinations Essential pet vaccination services for preventing diseases and protecting pet well-being, including core and lifestyle-based vaccines following AAHA guidelines.
• Pet Spay and Neuter Routine spaying and neutering services with comprehensive pre-surgical wellness testing, inhalant maintenance anesthesia, IV fluids, and pain management.
• Pet Surgery Comprehensive surgical services including orthopedic surgery (fractures, ligament tears, joint disorders), oral surgery (tooth extractions, oral tumors), and soft tissue surgery (tumor removals, gastrointestinal surgeries, urinary tract procedures).
• Pet Digital Radiology and Ultrasound Advanced diagnostic imaging using digital X-ray technology for high-resolution images of internal structures and ultrasound for real-time imaging of organs and soft tissues, minimizing radiation exposure.
• Pet In-House Lab Advanced in-house diagnostic laboratory providing efficient tests including blood work, urinalysis, and cytology, often delivering results within the same appointment.
• Pet Dermatology Comprehensive skin and coat care services addressing allergies, infections, and dermatitis, including diagnostics, allergy management with testing and immunotherapy, skin infection treatment, parasite control, and skin cancer screening.
• Pet Behavioral Counseling Specialized behavioral counseling addressing pet behavior issues including anxiety, aggression, phobias, barking, chewing, separation anxiety, litter box issues, and scratching.
• Pet Nutritional Counseling Personalized pet nutritional counseling for tailored diet plans addressing weight management, food allergies, nutritional deficiencies, digestive health, and chronic conditions like diabetes or arthritis.
• Second Opinion Services Comprehensive second-opinion veterinary services providing thorough evaluations for complex diagnoses, chronic conditions, surgery options, and behavioral problems, working collaboratively with primary veterinarians.
• Pet Therapeutic Laser Innovative therapeutic laser treatment using low-level laser therapy (LLLT) for drug-free, pain-free relief, addressing arthritis, skin conditions, post-surgical pain, ear infections, and accelerating wound healing.
• Senior Pet Care Specialized care for pets aged seven years and older addressing age-related challenges including arthritis, dental disease, cognitive decline, weight management, kidney disease, and cancer.
• Emergency and Urgent Care Emergency veterinary services handling urgent care situations including snail bait poisoning, car accidents, and chocolate ingestion, with trained staff equipped to manage pet emergencies.
• Online Pet Health Store In-house and online pet health store offering premium pet diets and supplies delivered to clients' homes.
• PetDesk Mobile App and Client Portal Mobile application and online portal enabling 24/7 appointment requests, automatic reminders, team text messaging, and access to pet's organizer app with notes, photos, and health information.

Quantifiable outcome

• Rapid diagnostic results available within same appointment through in-house lab
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PetDeskcoreTechnology or IntegrationProvides online booking system, mobile app, and client communication platform. Enables 24/7 appointment requests, automatic reminders, text communication with the veterinary team, and access to pet medical records.
• Pet Emergency ClinicminorStrategic or Co-development PartnerReferral partner for after-hours emergencies and specialized cases requiring emergency care beyond Pet Vet's operating hours. CareCredit can be used at Pet Emergency Clinic.
• WSU Veterinary SpecialistminorStrategic or Co-development PartnerReferral partner for specialized cases requiring advanced specialist care beyond general practice capabilities. CareCredit can be used at WSU Veterinary Specialist.

Scale indicators6 records

Expansion highlights4 records

Broad incumbents

• BluePearl Veterinary Partners: BluePearl is a Mars-owned specialty and emergency veterinary hospital chain. While Pet Vet is general-practice, BluePearl is the type of regional specialty/emergency operator that absorbs cases Pet Vet refers out (e.g., complex surgery, advanced imaging), and represents the corporate specialty tier that Pet Vet competes against for differentiation.
• Banfield Pet Hospital: Banfield is the largest U.S. general-practice veterinary chain (co-located inside PetSmart stores, owned by Mars). It competes for the same companion-animal general practice segment as Pet Vet but at national scale and with a standardized wellness-plan model.
• National Veterinary Associates (NVA): NVA is a large operator of independent veterinary hospitals across the U.S. that competes directly with Pet Vet in the companion-animal general practice space, often acquiring single-site independents — making it both a competitor and an exit-path comparable.
• VCA Animal Hospitals: VCA is one of the largest U.S. companion-animal veterinary hospital networks (owned by Mars), offering general practice, specialty, and emergency services. It is broadly comparable to Pet Vet on core veterinary clinical services, but operates at massive national scale with corporate resources, technology, and recruiter pull that Pet Vet lacks.

Direct peers

• Latah Creek Animal Hospital: Latah Creek Animal Hospital is an independent companion-animal practice in the Spokane, WA region. It competes directly with Pet Vet for the same Spokane-area pet-owner customers with similar general practice offerings.
• Indian Trail Animal Hospital: Indian Trail Animal Hospital is an independent companion-animal general practice in the Spokane, WA area serving dogs, cats, and exotics. It is a direct local competitor with comparable service mix and customer base to Pet Vet.
• Legacy Animal Medical Center: Legacy Animal Medical Center is a Spokane-area companion-animal general practice offering wellness, surgery, and dental services. It is a direct regional competitor to Pet Vet on core clinical offerings and customer profile.

Regional players

• DoveLewis Emergency Animal Hospital: DoveLewis is a well-known Pacific Northwest emergency and specialty veterinary hospital based in Portland, OR. It is comparable to Pet Vet as a Pacific Northwest anchor of veterinary services and represents the specialty/emergency referral tier adjacent to Pet Vet's general practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Petvetspokane
• Instagraminstagram.com/Petvethospitalandwellnessctr
• LinkedInlinkedin.com/company/pet-vet-hospital-and-wellness-center

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Vet Hospital and Wellness Center