PHARE Enfants-Parents

What PHARE Enfants-Parents does

PHARE Enfants-Parents is a 1901-law nonprofit association founded in 1991 by Thérèse Hannier in Paris, dedicated to the prevention of psychological distress and suicide among children, adolescents, and young adults, and to the support of bereaved families. Headquartered at 5 rue de Guillaumot in the 12th arrondissement (renovated in 2021 with Fondation Sisley d'Ornano support), the association delivers a multi-channel service portfolio: a telephone helpline ("Cavaoupas," 01 43 46 00 62) operating Monday–Friday 10h–17h, a free online chat, in-person individual/couple/family psychological consultations, video consultations for bereaved families, monthly support groups for bereaved parents, siblings, and parents in difficulty, school-based listening points (Points Écoute) deployed in 9 Parisian secondary schools since January 2022, plus prevention workshops and thematic fact-sheet publications. Service delivery is non-proprietary and human-mediated, relying on standard phone, browser-based chat, video conferencing, and the assoconnect association-management platform for membership and donations. The clinical model rests on a network of 16 psychologists with specialized training in post-suicide grief and an advisory Comité de parrainage featuring eminent French psychiatrists (Boris Cyrulnik, Philippe Jeammet, Xavier Pommereau, Marcel Rufo, Christophe Fauré, Jacques Salomé).

The business model is donation- and grant-dependent. Revenue streams comprise individual donations, annual membership fees (adhésions), €10-per-session parent support group fees, charity-run proceeds (Course des Héros), event sponsorship, and institutional grants from Santé Publique France, CPAM de Paris (a unique nationwide partnership enabling up to 26 free consultations per year for minors under 18 in distress), CAF, Ville de Paris, plus private foundations (Fondation Sisley d'Ornano, Fondation Dumeste, Fondation Anber, Fondation Ocirp) and corporate support (Crédit Agricole). Prevoyance organisms and individual donors together contribute more than 10% of the budget. The bulk of direct services (helpline, chat, consultations, bereavement support) are free to beneficiaries, positioning PHARE as a recognized association d'intérêt général reliant on institutional and philanthropic funding rather than per-transaction revenues.

Governance is led by President Patrice Basille (since October 2021) and Déléguée Générale Géraldine Chanal, with founder Thérèse Hannier holding the title of Présidente d'Honneur; the organization co-founded UNPS in 1995 and sits on the Observatoire National du Suicide. The association operates 15 staff plus an extended network of contracted psychologists and volunteers, and is RGPD-compliant. Operating geography is primarily France, with physical services concentrated in Paris and nationwide reach via phone, chat, and video channels.

Name

PHARE Enfants-Parents

Legal name

PHARE Enfants-Parents

Website

https://phare.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

PHARE Enfants-Parents is a Paris-based nonprofit founded in 1991 that prevents youth suicide and supports bereaved families in France through a helpline, online chat, psychological consultations, school listening points in 9 schools, and peer support groups.

Ownership category

akta.pro rank

Product category

Youth mental health and suicide prevention services

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK)

akta.pro secondary industry

Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Youth suicide prevention
• Mental health support
• Bereavement counseling
• Psychological consultations
• Peer support groups

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Membership fees (Adhésions): Annual membership fees required for participation in support groups and access to certain services. Revenue from individual members supporting the association.
2. Donations and contributions: Individual donations from supporters; participation fees for support groups (10€ per session); proceeds from charity events like Course des Héros.
3. Institutional and foundation grants: Financial support from institutional partners including Santé Publique France, CPAM de Paris, CAF, Ville de Paris, and private foundations including Fondation Sisley, Fondation Dumeste, Fondation Anber, Fondation Ocirp, and Crédit Agricole. Prevoyance organisms and individual donors contribute more than 10% of budget.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

PHARE Enfants-Parents is a French nonprofit association that delivers free, multi-channel mental health and suicide-prevention services to children, adolescents, and families. Its core services comprise a telephone helpline (Cavaoupas), an online chat, in-person and video psychological consultations, peer support groups for bereaved parents and siblings, parent-guidance groups, school-based listening points in 9 Parisian secondary schools, and prevention workshops. Services are delivered by a network of 16 psychologists specially trained in post-suicide grief.

Product overview

PHARE Enfants-Parents is a nonprofit organization founded in 1991 providing a comprehensive suite of mental health and suicide prevention services. The core offerings include: a telephone helpline (Ligne d'écoute), an online chat service, and video psychological consultations for the bereaved; in-person individual, couple, and family psychological consultations; support groups for bereaved parents (Parents endeuillés), siblings and relatives (Fratrie et Proches), and parents in difficulty (Parents en difficultés); and school-based services including listening points (Points écoute) and prevention workshops. A partnership with CPAM de Paris enables free psychological follow-up for minors. Supporting resources include thematic prevention fact sheets (Fiches prévention) and published guides on adolescent distress and suicide prevention.

Differentiator

Problem solved

Functional benefit

Brands

• Cavaoupas: Brand name for the listening/helpline service (phone number 01 43 46 00 62).

Products and services

• Cavaoupas telephone helpline (Ligne d'écoute) Telephone helpline at 01 43 46 00 62 staffed Monday-Friday 10h-17h by trained listeners, providing emotional support, crisis intervention, and guidance for parents, adolescents in distress, and bereaved families. Reachable nationwide by phone or by email at [email protected].
• Online chat service (Chat en ligne PHARE) Free, anonymous, real-time browser-based chat available Monday-Friday 10h-17h allowing users to express themselves and exchange with trained listeners about their difficulties, no registration required.
• In-person psychological consultations (individual, couples, family) Free individual, couple, and family psychological consultations delivered by PHARE's network of psychologists to children, adolescents, parents, and families dealing with psychological distress or bereavement by suicide. Conducted at PHARE's premises, 5 rue de Guillaumot, 75012 Paris.
• Video psychological consultations for families bereaved by suicide Free video psychological consultations specifically for parents, siblings, and relatives bereaved by suicide, delivered by psychologists trained in bereavement after suicide, for vulnerable moments such as death announcements, anniversaries, and family gatherings. By appointment through secretariat at 01 42 66 55 55; does not replace psychotherapeutic follow-up but provides immediate adapted support.
• Support groups for parents bereaved by suicide (Groupes de parole parents endeuillés) Monthly Saturday morning support groups (10h-13h) for parents who have lost a child to suicide, held in a Paris hotel, co-facilitated by a psychologist and a parent who has lost a child to suicide. Open to members with paid annual subscription.
• Support groups for siblings and relatives (Groupes de parole fratrie et proches) Support groups for siblings and relatives of suicide victims, providing a space for sharing experiences and coping strategies among peers.
• Support groups for parents in difficulty (Groupes de parole pour parents en difficultés) Group sessions for parents facing difficulties with their children, held Mondays 10h-12h at PHARE's premises (5 rue de Guillaumot, 75012 Paris). Participation costs €10 per session and requires annual membership.
• School Listening Points (Points écoute PHARE) Weekly 4-hour psychological listening sessions deployed in 9 Parisian secondary schools (collèges and lycées) since January 2022, providing students with confidential access to a psychologist within their school environment to address loss of interest, academic decline, sleep disorders, social withdrawal, anxiety, addictions, bullying, and other warning signs of distress.
• School-based prevention workshops (Ateliers de prévention en milieu scolaire) School-based prevention workshops that teach students to identify warning signs of distress in themselves and peers and to know which resources are available for support.
• CPAM-funded psychological follow-up for minors (Accompagnement psychologique jeunes CPAM) Unique nationwide partnership with CPAM de Paris providing free psychological follow-up (up to 26 consultations per year) for minors under 18 domiciled in Paris and affiliated with CPAM Paris who are in psychological distress, through PHARE's network of 16 partner psychologists on referral from PHARE.

Quantifiable outcome

• Established in 9 Parisian schools providing weekly psychological support
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• CPAM de Paris (Caisse Primaire d'Assurance Maladie)coreStrategic or Co-development Partner · 1 January 2013Unique partnership in France enabling minors (under 18, Paris residents, CPAM-affiliated) to receive free psychological support (up to 26 consultations/year) through PHARE's network of 16 psychologists. This pioneering model bridges healthcare and social support.
• Faire Face au HarcèlementsecondaryStrategic or Co-development PartnerCo-organized a solidarity jazz concert on September 5, 2025 at CDA Poissy, uniting two associations in a joint awareness campaign on youth mental health and school bullying prevention.
• Mandala FilmssecondaryGTM or Marketing PartnerFilm production company creating documentary 'REVIVRE' about youth mental health and resilience. PHARE supports casting outreach and promotes the project. Mandala Films won Prix du CINEMA FOR PEACE 2025 in Berlin.
• UNPS (Union Nationale pour la Prévention du Suicide)coreStrategic or Co-development PartnerNational union for suicide prevention. PHARE co-founded UNPS in 1995. Thérèse Hannier served as President (2010-2012). PHARE participates in national strategy development and awareness campaigns.
• Observatoire National du SuicidecoreStrategic or Co-development PartnerNational suicide observatory created by Ministry of Health in September 2013. PHARE appointed as member, contributing expertise to national suicide prevention policy and research.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Fil Santé Jeunes: National helpline for youth aged 12-25 covering health, sexuality, and psychological well-being via phone, chat, and forum. Directly comparable to PHARE's youth-focused Ligne d'écoute and Chat, with overlapping school-based mission.
• SOS Amitié: French national emotional support helpline offering 24/7 phone and message-based listening. Directly comparable to PHARE's helpline and chat services for distressed individuals and families, though broader in scope (not suicide-specific).
• Suicide Écoute: French association providing telephone listening for people in suicidal distress or bereavement and crisis support. Closely comparable to PHARE's core suicide prevention and bereavement support services.
• France Dépression: French association supporting people with depression and their families, including awareness campaigns and listening. Directly comparable to PHARE as a nonprofit mental health support provider targeting families in distress.
• UNAFAM: Leading French association for families and friends of people with mental illness. Comparable as a family-facing mental health advocacy and support organization, though focused more on psychotic disorders than suicide specifically.
• 3118 - Numéro National de Prévention du Suicide: France's national suicide prevention helpline launched in late 2021 as a 24/7 professional service. PHARE is part of the broader ecosystem; the 3118 line is the closest direct counterpart to PHARE's helpline.

Broad incumbents

• Croix-Rouge Française: Major French humanitarian organization operating health services including distress hotlines and psychosocial support. Comparable as a complementary health and social services provider; broader mission and significantly larger scale than PHARE.
• Apprentis d'Auteuil: Large French youth foundation providing education, family support, and mental health services. Cited as a data source by PHARE for youth bullying statistics; comparable in family/youth support orientation but with much broader scope and scale.

Emerging players

• Fondation Santé des Étudiants de France: Network operating student health facilities across France including mental health clinics. Comparable to PHARE's youth mental health mission but with physical health infrastructure and broader student services.

Others

• Union Nationale pour la Prévention du Suicide (UNPS): National coalition PHARE co-founded in 1995, dedicated to coordinating suicide prevention across France. PHARE's leadership positions in UNPS and the Observatoire National du Suicide make this a strategic peer/ecosystem player rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCc_eG8dHpDFGD6RqoGVOYrA
• Facebookfacebook.com/associationPHAREEnfantsParents
• LinkedInlinkedin.com/company/phare-enfantsparents
• Instagraminstagram.com/phare_enfants_parents

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about PHARE Enfants-Parents