Philadelphia Pet Hotel & Villas

What Philadelphia Pet Hotel & Villas does

Philadelphia Pet Hotel & Villas operates a single luxury pet boarding and grooming facility at 7401 Holstein Avenue in Philadelphia, Pennsylvania, approximately five minutes from Philadelphia International Airport. The five-acre property features eight individual outdoor play yards, two state-of-the-art Clear Span heated/cooled aircraft-style play arenas, an attached veterinary practice, and overnight accommodations that range from Standard and Giant Kennel Suites ($80-$85/night) and five-level Kitty Condos ($70/night) to 16 plush Doggy Villas (14'x14' minimum) equipped with full-size beds and 32" LCD TVs, plus premium options such as the Employee Break-Room Buddy Stay ($150/night) and Concierge's Best Friend Vacation. The K9 Spa offers organic 4-Legger baths ($30-$90 by weight and coat length), de-shedding treatments ($50), and vet-tech nail trims ($25). All boarding guests receive two complimentary 7-10 minute one-on-one walks per day, and at least one interactive service per full day is required.

The business runs on a 24/7/365 staffing model with an industry-leading 10:1 minimum guest-to-staff ratio. Revenue streams are exclusively unit-priced and transactional — nightly room rates, K9 Spa grooming fees, mandatory interactive add-ons ($10-$30 each), photo email updates ($15/day), medication administration ($5/medication/day), late check-out ($25), holiday check-out ($50), and prescription Hill's Diet food sales — with a non-refundable one-night deposit required for booking and a two-night minimum on Friday/Saturday check-ins. Distribution is single-channel and direct: customers contact the facility by phone ((215) 365-4555) or email ([email protected]), with no online self-service booking, no app, and no third-party distribution partners; eGift Cards are sold via SquareUp. Marketing is limited to the company website, Instagram (phillypethotel), and email newsletter, relying heavily on word-of-mouth and the local premium positioning.

The company is privately held with no disclosed ownership, parent entity, funding rounds, leadership bios, or M&A activity. Headcount is 11 employees. Operations are confined to a single Philadelphia location serving regional Pennsylvania pet owners; the firm does not disclose online booking, technology platforms, or any expansion pipeline beyond the existing site.

Name

Philadelphia Pet Hotel & Villas

Website

https://phillypethotel.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Philadelphia Pet Hotel & Villas is a single-location luxury pet boarding and grooming facility in Philadelphia, PA, serving regional dog and cat owners with overnight suites, villas, kitty condos, K9 spa grooming, and required interactive add-ons under a 24/7 staffed model.

Ownership category

akta.pro rank

Product category

Pet Boarding & Grooming Services

NAICS

Pet Care (except Veterinary) Services (81291)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Climate-Controlled/Indoor Boarding Facility (HSANADAL), Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Geriatric Pet Boarding (24/7 Supervision & Comfort Care) (HSANAJAB)

Keywords

• Pet boarding services
• Pet grooming spa
• Luxury pet accommodation
• Overnight pet care
• Dog daycare services

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Overnight Pet Boarding: Nightly room rates for dogs (Suites, Villas, Employee Break-Room Buddy Stay) and cats (Kitty Condos). All boarding guests receive two complimentary one-on-one walks per day. Room rates are per guest per night.
2. K9 Spa Grooming Services: Organic spa baths priced by dog weight and hair length, de-shedding treatments, nail trims. Uses 4-Legger organic products.
3. Interactive Services: Add-on services including brush outs, rubdowns, strolls, group exercise, private play, and Extra TLC. At least one interactive service is required per full day of boarding. Photo email updates and medication administration are additional add-ons.
4. Pet Food and Medication: Prescription Hill's Diet, dry food cups, wet food cans, and medication administration fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Philadelphia Pet Hotel & Villas operates a luxury pet boarding facility on a five-acre property near Philadelphia International Airport, offering overnight accommodations for dogs (Suites, Villas, Employee Break-Room Buddy Stay) and cats (Kitty Condos), along with K9 Spa grooming services (organic baths, de-shedding treatments, nail trims). The facility provides 24/7 staffing with an industry-leading 10:1 guest-to-staff ratio, two state-of-the-art heated/cooled play arenas, eight individual play yards, and an attached veterinary practice. All boarding guests receive two complimentary 7-10 minute one-on-one walks per day.

Product overview

Philadelphia Pet Hotel & Villas operates as a luxury pet boarding facility offering overnight accommodations and spa services. The core product portfolio includes overnight boarding options (Suites, Villas, and Kitty Condos) and a K9 Spa offering organic baths and grooming. Villas and premium boarding options feature amenities such as full-size beds, 32" LCD TVs, and complimentary services. Interactive services (brush outs, rubdowns, walks, private play, group exercise) are required add-ons for boarding guests. The K9 Spa provides organic bathing using 4-Legger products with hypo-allergenic and therapeutic formula options. Add-on services include medication administration, photo updates, late check-out, and specialty snacks. The facility features two heated/cooled play arenas and multiple outdoor play yards across five acres.

Differentiator

Problem solved

Functional benefit

Products and services

• Overnight Boarding - Dog Suites Kennel-style overnight accommodations available in Standard ($80/night) and Giant ($85/night) sizes to accommodate dogs from miniature to giant breeds. Includes two complimentary 7-10 minute one-on-one walks per day.
• Overnight Boarding - Doggy Villas Premium 14'x14' minimum luxury accommodations featuring full-size beds and 32-inch flat screen TVs. Includes $30/day in hotel amenities and complimentary late check-out. $300 mattress surcharge applies for destructive dogs.
• Kitty Condo Boarding Five-level cat condos cleaned at least twice daily, with two complimentary private play sessions included. Priced at $70 per cat per night.
• K9 Spa - Organic Spa Bath Full-service spa bathing using 4-Legger organic products. Includes pre-bath fur vacuum, massage foam shampooing, conditioning rinse, ear wipe, and apple cider vinegar conditioning rinse. Available in hypo-allergenic lemongrass/aloe or cooling tea tree oil/peppermint formulas. Prices range from $30 to $90 based on dog weight and coat length.
• K9 Spa - De-shedding Treatment Specialized treatment to reduce shedding in dogs. Priced at $50 per session.
• K9 Spa - Vet Tech Nail Trim Professional nail trimming service performed by veterinary technicians. Priced at $25.
• eGift Cards Digital gift cards available for purchase through SquareUp, allowing clients to gift pet boarding and spa services at Philadelphia Pet Hotel & Villas.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves3 records

Emerging players

• Rover: Online marketplace for pet boarding, dog walking, and in-home pet sitting connecting pet owners with independent sitters. Comparable because it competes for the same overnight-care wallet share for travelers, offering a lower-cost alternative to traditional boarding facilities.

Direct peers

• PetSuites of America: Multi-location pet resort offering boarding, daycare, grooming, and spa services with tiered accommodations. Comparable as a direct competitor in the upscale pet resort category with similar product breadth (boarding + spa + daycare) and franchise-style expansion.
• Camp Bow Wow: Dog daycare and overnight boarding franchise with a play-yard-driven model and webcams. Comparable to Philly Pet Hotel because both sell overnight boarding plus supervised play sessions in campuses with outdoor yards, and both target similar suburban pet-owner segments.
• Wag Hotels: California-based upscale pet hotel with luxury suites, suites with TVs, group play, and spa services. Directly comparable to Philly Pet Hotel's Villas-with-TV and premium-suite tier, with a similar five-star hotel metaphor for pet lodging.
• Dogtopia: National franchise specializing in dog daycare with overnight boarding options. Operates hundreds of locations across North America in a similar open-play, supervised environment with tiered pricing — directly comparable to Philly Pet Hotel's daycare + boarding + interactive services approach.
• K9 Resorts Luxury Pet Hotel: Luxury pet resort franchise offering suite-style boarding, daycare, and spa with tiered accommodations. Comparable to Philly Pet Hotel in its premium positioning, suite-tier vocabulary, and bundled service paradigm (boarding + play + grooming).

Broad incumbents

• Best Friends Pet Hotel: Multi-location pet hotel/resort chain offering overnight boarding, daycare, grooming, and spa. Operates dozens of locations across the U.S. at a similar premium-tier positioning to Philadelphia Pet Hotel & Villas, making it the closest carpet-to-carpet analog at scale.
• PetSmart PetsHotel: Pet boarding facility co-located inside PetSmart retail stores; offers overnight boarding, daycare, and grooming services. Comparable because it directly competes for the same overnight boarding customer with similar suites and add-on services, though at lower price points.

Regional players

• Holiday Barn Pet Resorts: Mid-Atlantic pet resort chain operating in Virginia with boarding, daycare, grooming, and training on multi-acre campuses. Comparable to Philly Pet Hotel's regional mid-Atlantic positioning and similar product mix, though primarily serving the Virginia market rather than Pennsylvania.
• Barks & Recreation NYC: Independent luxury pet hotel / daycare in New York City offering boarding and spa services with premium amenities. Comparable to Philly Pet Hotel as a single-market, premium-positioned facility competing for similar urban-affluent pet owners seeking high-end lodging for their pets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/philadelphia-pet-hotel-&-villas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Philadelphia Pet Hotel & Villas