Rochester NH Police Department

What Rochester NH Police Department does

Rochester NH Police Department is a municipal law enforcement agency serving the City of Rochester, New Hampshire — the largest city by population and land area in southeastern New Hampshire, covering approximately 45 square miles with around 32,000 residents. The department operates from its headquarters at 23 Wakefield Street under the governance of a three-member Board of Police Commission and provides 24/7 patrol, criminal investigations, traffic enforcement, and emergency communications dispatch through a state-of-the-art Communications Center equipped with a Motorola touch screen modular radio console and an in-house Computer-Aided Dispatch (CAD) system. Staffing comprises roughly 37 sworn members (including 26 patrol officers, K-9, motor vehicle, and supervisory personnel) plus about 12 communications specialists and a small civilian support team.

The department runs more than 20 specialized units and programs, including SWAT (via the Strafford County Regional Tactical Operations Unit since 2007), the Crime Scene Unit with a self-sufficient mobile evidence collection vehicle, ICAC Task Force for internet crimes against children, Crisis Intervention Team, Domestic Violence Unit, Motorcycle Unit, Honor Guard, School Resource Officers, the LEAD drug prevention curriculum, Juvenile Court Diversion, Police Explorers (ages 14-21), Project Good Morning (elderly welfare checks for 20+ years), the annual 11-week Citizen's Police Academy, and a Housing Resource Officer embedded with the Rochester Housing Authority since 1999.

The department is funded by the City of Rochester through tax allocation; it generates no commercial revenue and competes only in the labor market for sworn personnel, currently offering a $10,000 sign-on bonus for certified officers at a salary range of $62,400-$90,323 plus benefits. Fee-based services to residents (report copies, fingerprinting, pistol and fireworks permits) are nominal and immaterial to the operating budget. Citizen-facing digital channels include online crime reporting, InfoShare-powered Crime Mapping, and the Genasys Rochester Alerts emergency notification system.

Name

Rochester NH Police Department

Legal name

Rochester NH Police Department

Website

https://police.rochesternh.gov

Company type

Private

Founded year

1891

Operating status

Operating

Headcount range

1–10 employees

Short description

Rochester NH Police Department is a municipal law enforcement agency serving Rochester, New Hampshire's 32,000 residents across 45 square miles, delivering 24/7 patrol, investigations, and emergency communications dispatch through a Motorola CAD-equipped Communications Center and 20+ specialized units including SWAT, K-9, ICAC, and Crisis Intervention Team.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (922)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Public Safety Operations & Command (Incident Command, Special Events) (BPAIAGAG), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Municipal law enforcement
• Public safety services
• Emergency dispatch
• Community policing
• Criminal investigations

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Tax-funded public safety services: Government-funded through local taxes to provide law enforcement services to Rochester residents. Revenue is not generated directly from citizens but through municipal budget allocation.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Rochester NH Police Department provides municipal law enforcement and public safety services to the residents of Rochester, New Hampshire, including 24/7 emergency response, patrol, criminal investigations, traffic enforcement, communications dispatch, crime prevention, and community engagement programs. The department operates specialized units such as SWAT, Crime Scene, Crisis Intervention, K-9, Motorcycle, Honor Guard, ICAC, and Domestic Violence, and delivers community-facing programs including School Resource Officers, Police Explorers, Citizen's Police Academy, Rochester United Neighborhoods, and Project Good Morning welfare checks.

Product overview

The Rochester NH Police Department offers a comprehensive portfolio of public safety services organized as a unified law enforcement agency with multiple specialized units and community programs. Core services include emergency communications dispatch, patrol services, criminal investigations, and prosecutorial support. The department provides citizen-facing digital services including online crime reporting, interactive crime mapping, emergency alerts, and anonymous tip submission (Crimeline). Community engagement programs include School Resource Officers, Citizen's Police Academy, Police Explorer youth program, Juvenile Court Diversion, Crisis Intervention Team, and Rochester United Neighborhoods initiative. Specialized operational units include SWAT, Crime Scene Unit, Accident Reconstruction, ICAC (Internet Crimes Against Children), and Housing Resource Officer. The department also offers law enforcement training courses including AR15/M4 and Remington 870 armorer's courses. The department operates a state-of-the-art Motorola-based communications center dispatching police, fire, and EMS for over 6,000 annual emergency medical requests.

Differentiator

Problem solved

Functional benefit

Products and services

• Communications Center (911 and Dispatch) 24/7 state-of-the-art communications center with Motorola touch screen modular radio system, integrated Computer-Aided Dispatch (CAD), TTY machine for deaf communications, instant recall recorder, taped video monitors, and alarm monitoring. Provides direct dispatch for police, fire, and EMS, handling over 6,000 emergency medical requests annually via the Frisbie Memorial Hospital partnership.
• Patrol Services Citywide patrol operations organized into six geographic wards, with Sergeants and Patrol Officers assigned to each ward. Officers respond to calls for service, conduct motor vehicle enforcement, and build community relationships through community policing.
• Investigative Services Bureau Detective bureau handling crimes against persons, property crimes, domestic violence, evidence, computer crimes, and drug investigations for Rochester residents and cases referred from patrol.
• Online Crime Reporting System Citizen-facing web-based system allowing Rochester residents to submit police reports for property damage, lost property, telephone harassment, thefts, and supplemental reports 24/7. Users receive a case number and can print a copy of their report.
• Rochester Crime Mapping Interactive map providing real-time public access to data about reported incidents across the city, allowing users to explore criminal activity by location and date, identify patterns, and understand trends for transparency and community awareness.
• Rochester Alerts (Emergency Notification System) Emergency notification system enabling users to receive critical, location-based alerts directly on their mobile device for emergency situations at home, on the road, or while traveling.
• Crimeline (Anonymous Tips) Anonymous tip system allowing callers to provide information leading to arrests or indictment, with cash rewards up to $1,000 for eligible tips that result in arrests.
• Compstat Reports Computer-driven crime statistics reports providing monthly data on criminal activity and police operations for transparency, accountability, and public access.
• School Resource Officers Program Officers assigned to Rochester schools (including Andrew Jackson High School and Middle School) serving as law enforcement officer, educator, and counselor to build positive relationships and promote safe, drug-free environments.
• Citizen's Police Academy Annual educational program exposing citizens to police department operations through presentations, hands-on training, and ride-alongs over eleven weekly sessions meeting Tuesday evenings from 6-9pm. 10th annual session began in 2024 with up to 20 participants per session.
• Project Good Morning Daily wellness check program for elderly Rochester residents living alone. Participants call dispatch each morning and officers are dispatched if no contact is received. Program has been running for over 20 years.
• Rochester United Neighborhoods (RUN) City-wide community policing initiative creating a grassroots network of citizens and officials committed to reducing crime and improving quality of life, structured around monthly or bimonthly meetings in each of the six city wards.
• Police Explorer Program Youth program for ages 14-21 interested in law enforcement, offering meetings, training, ride-alongs, and Explorer Police Academy participation.
• Juvenile Court Diversion Community-based alternative to formal court process using restorative justice practices for first-time juvenile misdemeanor offenders, coordinated by Lt. Anne Gould and Nicole Rodler.
• Crisis Intervention Team (CIT) Specialized unit of volunteer officers trained to respond to mental health crisis situations, completing 40 hours of NAMI-endorsed specialized training for mental health crisis intervention.
• Crime Scene Unit Unit responsible for processing crime scenes including photography, evidence collection, latent fingerprints, DNA collection, and impression evidence, supported by a self-sufficient mobile Crime Scene Evidence Collection vehicle purchased new in 2009.
• SWAT (Strafford County Regional Tactical Operations Unit)
• Strafford County Regional Accident Reconstruction Team (SCRAR)
• Internet Crimes Against Children (ICAC) Task Force Unit addressing online crimes against children and cyberbullying through the ICAC Task Force network, a collaborative network of agencies dedicated to investigating and preventing internet crimes against children.
• Housing Resource Officer / HUD Program
• Motorcycle Unit Patrol unit using motorcycles for high-visibility preventative enforcement, parades, funeral escorts, and community events.
• Honor Guard Voluntary unit performing ceremonial functions including firing details, casket guard, flag folding, and color guard at funerals and civic events.
• Domestic Violence Unit Member of the Strafford County Domestic Violence Unit and Strafford County Family Justice Center, a collaborative effort to ensure victim safety and offender accountability.
• LEAD (Law Enforcement Against Drugs) Program School-based drug prevention curriculum replacing DARE, allowing officials to tailor programming to community needs in Rochester schools.
• AR15/M4 Armorer Training Course Two-day armorer's course hosted by Rochester PD covering disassembly, troubleshooting, cleaning, maintenance, and inspection of AR15/M4 platforms.
• Remington 870 Armorer Training Course Two-day armorer's course covering detailed disassembly, troubleshooting, cleaning, maintenance, and inspection of Remington 870 shotguns.

Quantifiable outcome

• Over 6,000 emergency medical care dispatch requests handled annually through Frisbie Memorial Hospital partnership
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Strafford County Regional Tactical Operations Unit (SWAT)coreStrategic or Co-development Partner · 1 November 2007Rochester PD is a member agency of the Strafford County Regional Tactical Operations Unit, formed in November 2007. The expanded team includes operators, paramedics, physicians, tactical dispatchers, negotiators and supervisors from agencies throughout Strafford County including Somersworth PD and Strafford County Sheriff's Office.
• Strafford County Domestic Violence UnitcoreStrategic or Co-development PartnerRochester PD is a member agency of the Strafford County Domestic Violence Unit and Strafford County Family Justice Center. Both are collaborative efforts to ensure victim safety and offender accountability.
• Internet Crimes Against Children (ICAC) Task ForcecoreStrategic or Co-development PartnerRochester PD is part of the ICAC Task Force, a collaborative network dedicated to investigating and preventing crimes against children online, including cyber bullying.
• Strafford County Regional Accident Reconstruction Team (SCRAR)coreStrategic or Co-development PartnerEstablished in May 2005, SCRAR Team investigates and reconstructs serious motor vehicle collisions. Includes officers from 9 agencies: Barrington, Farmington, Middleton, Milton, Rochester, Rollinsford, Somersworth Police, Strafford County Sheriff's Department, and Strafford Police.
• Rochester Housing AuthoritycoreStrategic or Co-development PartnerFull-time joint venture since October 1999 assigning a uniformed patrol officer to work directly with the Housing Authority, manning a police sub-station at Cold Spring Manor. Expanded to include Safe Haven youth program.
• Frisbie Memorial Hospital AmbulancecoreStrategic or Co-development PartnerSince 2007, Rochester Public Safety entered into a partnership where the Communications Center dispatches over 6,000 requests for emergency medical care annually.
• PlusTime NHminorStrategic or Co-development PartnerPartner with Rochester Housing Authority to offer youth programming at Cold Spring Manor Safe Haven.
• Milton S. Eisenhower FoundationminorStrategic or Co-development PartnerPartner with Rochester Housing Authority to support youth programming and Safe Haven at Cold Spring Manor.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Dover NH Police Department: Strafford County partner and joint SWAT/SRT member with Rochester; similarly-sized New Hampshire municipal police department serving a comparable mid-size city. Most direct operational peer given shared regional task forces and geographic proximity.
• Concord NH Police Department: New Hampshire state capital municipal police department with a comparable mix of patrol, investigative, and community policing services — a relevant benchmark for staffing, structure, and service delivery within a state-government context.
• Nashua NH Police Department: Second-largest city in New Hampshire with a comparably structured municipal police department operating patrol, investigations, communications, and specialty units; useful for scaling comparisons to Rochester.
• Manchester NH Police Department: Largest New Hampshire municipal police department; operates a comparable divisional structure (patrol, investigations, communications, specialty units) at a meaningfully larger scale, providing a reference point for how Rochester's model might evolve as the city grows.
• Somersworth NH Police Department: Strafford County partner agency participating in the SWAT regional tactical operations unit with Rochester; smaller New Hampshire municipal police department that demonstrates the operational scale Rochester would face if Rochester contracted.
• Portsmouth NH Police Department: Comparable New Hampshire municipal police department serving a mid-size coastal city with a similar mix of patrol, investigations, and community engagement programs — a natural benchmark for community-policing practices within NH.

Broad incumbents

• New Hampshire State Police: State-level law enforcement agency that operates broadly across New Hampshire with overlapping patrol, investigative, and specialized capabilities; relevant as the broader-incumbent overlay to Rochester's municipal jurisdiction.

Regional players

• Strafford County Sheriff's Office: County-level partner agency that participates alongside Rochester in the SWAT, SCRAR, and Domestic Violence Unit regional collaborations; operates civil and corrections functions overlapping with municipal policing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rochester-nh-police-department

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rochester NH Police Department