UCLA Emergency Medical Services

What UCLA Emergency Medical Services does

UCLA Emergency Medical Services is a division within the UCLA Police Department (UCPD) that provides emergency medical response, ambulance services, and medical aid dispatch for the UCLA campus community. EMS operates under the Community Services Division of the Administrative Bureau and is staffed by Emergency Medical Technicians (EMTs), with Christopher Hernandez serving as EMS Manager. The division is part of a broader UCPD organization comprising approximately 64 sworn officers, 46 civilians, 130 students, and 13 full-time Public Safety Dispatchers operating a 24/7 Public Safety Answering Point. UCPD as a whole serves approximately 90,000 faculty, staff, students, patients, and visitors across the main UCLA campus, Ronald Reagan UCLA Medical Center, Santa Monica-UCLA Medical Center, residential communities, and Westwood Village.

The underlying operational technology consists of standard public safety infrastructure including an 800 MHz radio system, computer-aided dispatch, records management system, LiveScan fingerprinting system, and campus-wide emergency call box network. UCPD operates as part of the statewide University of California Police system with approximately 410 sworn personnel across all UC campuses, holding statutory peace officer authority and 24/7 jurisdiction over UCLA properties under mutual aid agreements with LAPD, LASD, CHP, and Santa Monica PD. The organization maintains a Crime Analysis Unit for statistical trend analysis, a Detective Unit for criminal investigations, and a Threat Management Unit for workplace violence and stalking cases.

As a publicly funded university police department division, UCLA EMS does not operate as a commercial entity. All emergency services are provided free of charge to the campus community. The only nominal fees are for Live Scan fingerprinting ($26 rolling fee, $32 DOJ charge, $17 FBI charge). Revenue is derived entirely from University of California system appropriations and public safety funding. Services are accessed via 911 emergency calls, non-emergency phone lines, in-person station visits, and the CSO evening escort program available 365 days per year from dusk until 1:00 a.m.

Name

UCLA Emergency Medical Services

Legal name

Regents of the University of California

Website

https://police.ucla.edu

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

UCLA Emergency Medical Services is a division within the UCLA Police Department providing emergency medical response, ambulance transport, and dispatch services to the UCLA campus community of approximately 90,000 faculty, staff, students, patients, and visitors in Los Angeles.

Ownership category

akta.pro rank

Product category

Campus Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

akta.pro secondary industries

Emergency Medical Response & On-Campus EMS/AED Programs (EDAEACAO), Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

Keywords

• Emergency medical services
• Campus public safety
• Medical aid dispatch
• Ambulance services
• Emergency response services

Headquarters

HQ city

Los Angeles, California

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Public Safety Services: UCLA Police Department is a publicly funded university police department providing law enforcement and emergency services to the UCLA campus community. Revenue comes from University of California system funding and public safety appropriations.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

UCLA Emergency Medical Services operates within the UCLA Police Department's Community Services Division. It provides emergency medical response, ambulance services, and medical-aid dispatch to the UCLA campus community, supported by a 24/7 public safety communications center.

Product overview

UCLA Emergency Medical Services operates as a division within the UCLA Police Department, providing emergency medical response and ambulance services to the UCLA campus community. EMS is part of the broader Community Services Division, which also includes CSO Programs, evening escort services, and the Police Chief's Advisory Council. The department operates a 24/7 Communications Center for dispatch, provides fingerprinting and records services, and offers crime prevention programs including active shooter training and security surveys. Detective and threat management units handle criminal investigations, while the Crime Analysis Unit provides statistical support.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services (EMS) Provides emergency medical response, ambulance services, and medical aid dispatch for the UCLA campus community.
• Evening Escort Service Provides free nighttime escorts from dusk until 1 a.m. within campus boundaries for students, faculty, staff, and visitors.
• Fingerprinting Services Provides Live Scan fingerprinting for identification, employment, and licensing purposes, including DOJ and FBI criminal background checks.
• Special Events Security Provides police and security planning for concerts, movie shoots, VIP dignitary protection, and intercollegiate athletic events, with more than 400 requests for service annually.

Quantifiable outcome

• Responded to approximately 75,000 calls for service in 2013
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• CARE (Campus Assault Resources and Education) ProgramcoreStrategic or Co-development PartnerUCPD maintains a strong partnership with the CARE program, a safe place for survivors of sexual assault, dating violence, and stalking to get support and consultation. CARE offers several response and prevention services with special expertise in assisting students impacted by sexual assault. Located at Wooden Center West.
• 7000 in SolidarityminorStrategic or Co-development PartnerUCLA PD is a partner with the student organization 7000 in Solidarity, supporting their efforts to encourage reporting, provide preventative education and assist survivors of sexual assault.
• California Highway Patrol (CHP)coreStrategic or Co-development PartnerUCLA PD has entered into mutual aid agreement with CHP to provide assistance as needed. UCLA PD is part of the Los Angeles County Mutual Aid Organization Area 'A' Platoon.
• Los Angeles Police Department (LAPD)coreStrategic or Co-development PartnerUCLA PD has entered into mutual aid agreement with LAPD to provide assistance as needed.
• Los Angeles County Sheriff's Department (LASD)coreStrategic or Co-development PartnerUCLA PD has entered into mutual aid agreement with LASD to provide assistance as needed.
• Santa Monica Police DepartmentcoreStrategic or Co-development PartnerUCLA PD has entered into mutual aid agreement with Santa Monica PD to provide assistance as needed. UCLA PD is part of the Area 'A' Platoon mutual aid organization.
• Los Angeles County Terrorism Early Warning Group (TEW)coreStrategic or Co-development PartnerThe Terrorism Liaison Sergeant works closely with the TEW group to assess and monitor terrorism trends and threats. This partnership provides vital support under the Los Angeles unified command structure coordinating with federal, state, and local agencies.
• West Side InitiativeminorStrategic or Co-development PartnerQuarterly meetings held at UCPD with local apartment managers/owners and adjacent residential community housing a large number of students to enhance communication and address community safety concerns.
• Office of Emergency Management (OEM)coreStrategic or Co-development PartnerListed as a resource under Clery, Reports & Statistics. OEM works with UCPD on emergency management and preparedness for the campus.
• Office of Residence LifeminorStrategic or Co-development PartnerDepartment works with Residence Life to improve overall security for students living on campus through coordinated safety programs and CSO residence hall patrols.
• UCLA Transportation DepartmentminorStrategic or Co-development PartnerCrime Prevention Unit collaborates with UCLA's transportation department on bike safety/theft prevention initiatives.
• UCLA RecreationminorStrategic or Co-development PartnerUCPD is a co-sponsor of the Bruin Self Defense class offered at Wooden Recreation Center, a free class for UCLA students covering basic and specific self defense topics.
• Undergraduate Student Association Council (USAC)minorStrategic or Co-development PartnerUCPD provides assistance to USAC Internal Vice President with the Campus Safety Alliance, a representative committee interested in safety and related issues.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): National private ambulance and EMS company providing 911 response, interfacility transport, and dispatch services. Closest commercial analog to the ambulance/EMS delivery model used at UCLA.
• Falck USA: One of the largest private ambulance and EMS service providers in the US, operating 911 and interfacility transport. Relevant comparable for the ambulance transport component of UCLA EMS.
• Los Angeles County Fire Department - EMS Bureau: Major municipal 911/EMS provider across Los Angeles County. Comparable core EMS and dispatch function but at much broader geographic scale; relevant as an overlap reference for UCLA's PSAP-boundary services.

Direct peers

• Stanford University Department of Public Safety: University public safety agency delivering patrol, EMS, dispatch, and threat management to a major campus with medical facilities. Comparable organizational model and service mix.
• MIT Police Department: Sworn university police department providing patrol, emergency medical response, and dispatch services to the MIT campus. Operates with peace officer authority comparable to UCLA EMS/UCPD.
• USC Department of Public Safety: University public safety department serving a large urban campus (UPC and HSC), with sworn officers, EMS response, and 24/7 dispatch. Closely comparable in scope, urban campus profile, and service population.
• UC Berkeley Police Department: Another University of California police department providing integrated law enforcement, EMS/dispatch, and public safety services to a large university campus and medical center. Direct structural peer within the same UC system.
• NYU Department of Public Safety: Large urban university public safety operation providing 24/7 patrol, EMS, and dispatch across multiple NYU campuses including medical center. Same integrated university public safety model.

Emerging players

• Rave Mobile Safety / Rave Alert: Provider of campus emergency notification, mass communication, and panic button systems used across universities for safety alerts and 911-style coordination. Adjacent technology layer to UCLA's Campus Safety Listserv and emergency call box infrastructure.
• Prepared (Prepared 911 / Axon Fusus): Provider of PSAP/dispatch video integration and emergency communications technology increasingly adopted by university and municipal 911 centers. Relevant to UCLA's 24/7 Communications Center modernization trajectory.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights5 records

Customer concentration

• Xx.com/UCPDLA
• Facebookfacebook.com/UCLAPD
• Instagraminstagram.com/uclapd
• LinkedInlinkedin.com/company/uclaems

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UCLA Emergency Medical Services