poutini waiora

What poutini waiora does

Poutini Waiora is a Kaupapa Māori Health and Social Service Provider operating as a Charitable Trust across Te Tai o Poutini (the West Coast of New Zealand's South Island). Founded in 2004, the organisation is owned by Pōkeka Poutini Ngāi Tahu Ltd and governed by Poutini Ngāi Tahu Papatipu Rūnanga, with Ngāti Waewae and Ngāti Māhaki ki Makaawhio as mana whenua. Services are delivered primarily through a mobile model in which kaimahi (workers) visit whānau in their homes or in marae, school, and community settings across Kawatiri, Māwhera, Hokitika/Westland, and South Westland. The core technology layer is the Kotahi NZ online referral system for intake and the Squarespace website for service information; no proprietary AI or digital health platform is in evidence.

The service portfolio spans Whānau Ora Registered Nurses, Tamariki Ora (well-child) nursing, Māmā and Pēpi support, Hapū Wānanga antenatal education, Kaiāwhina health support workers, registered social workers (Kaitakawaenga), AOD (alcohol and other drug) services, a community mental health clinician, the He Hikoi Manaaki wraparound support programme, a restorative programme for harmful behaviours, the Ko Wai Au resilience programme for rangatahi, the Mana Ake school-based wellbeing programme, Rongoā (traditional Māori medicine including mirimiri and romiromi), disability support day programmes, cancer care coordination, immunisations outreach, and the Mō tērā ka aha suicide prevention campaign. Kai Puku operates as a wholly-owned food rescue sub-brand under the Poutini Waiora umbrella.

Revenue is generated entirely through government contracts — primarily via Te Tauraki (the Whānau Ora Commissioning Agency for Te Waipounamu), Te Whatu Ora (Health NZ) clinical and specialist mental health funding, and school wellbeing commissioning — supplemented by participation in the Kā Pou Whenua multi-agency crisis support consortium with Purapura Whetū, He Waka Tapu, and Canterbury/West Coast Police. All services are delivered free to whānau, and the organisation operates from offices in Hokitika (12 Revell Street, headquarters) and Westport (280 Palmerston Street, Kawatiri regional office). Headcount stands at approximately 9 employees, organised across Hauora, Hinengaro, and Mātauranga portfolios under named Pou Leads and a Service Manager.

Name

poutini waiora

Legal name

Poutini Waiora

Website

https://poutiniwaiora.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Poutini Waiora is a Charitable Trust and Kaupapa Māori Health and Social Service Provider delivering free nursing, mental health, social, disability, and traditional healing services to whānau across Te Tai o Poutini (West Coast, New Zealand) via mobile kaimahi and government contracts.

Ownership category

akta.pro rank

Product category

Māori Health and Social Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Māori health services
• Social services
• Community nursing
• Whānau ora support
• Mental health support

Headquarters

HQ city

Hokitika

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Government Contracts: Poutini Waiora is a Charitable Trust that operates under government contracts to deliver health and social services. The organization is contracted by Te Tauraki, the Whānau Ora Commissioning Agency for Te Waipounamu, to deliver whānau ora services. Services are free and accessible to whānau.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Poutini Waiora is a Māori Health and Social Service Charitable Trust delivering Kaupapa Māori health and social services to whānau across Te Tai o Poutini (the West Coast of the South Island). Services are primarily delivered through mobile kaimahi who travel to and engage with whānau in their homes, marae, and community settings, providing free holistic wraparound support across physical health, mental health, addictions, education, employment, disability, and social wellbeing.

Product overview

Poutini Waiora is a Kaupapa Māori Health and Social Service Provider delivering a comprehensive, integrated portfolio of services across Te Tai o Poutini (West Coast, New Zealand). The organization operates a Whānau Ora model of care with multiple interconnected service streams: primary health services (Whānau Ora Registered Nurses, Tamariki Ora Nurses, Māmā and Pēpi, Kaiāwhina, and Immunisations); mental health and addictions services (Community Mental Health Clinician, AOD Services, He Hikoi Manaaki, and Mā tērā ka aha suicide prevention campaign); social services (Kaitakawaenga Social Workers, Restorative Programme); disability support (Disability Support Day Programme); rangatahi/youth programmes (Ko Wai Au resilience programme, Mana Ake wellbeing support); and community-wide initiatives including Rongoā (traditional Māori medicine), Kai Puku (food rescue service), Cancer Care Coordination, and Hapū Wānanga (antenatal education). The service operates primarily as a mobile model with kaimahi visiting whānau in their homes across multiple office locations (Hokitika, Kawatiri/Westport, Mawhera/Greymouth). Kā Pou Whenua represents a key partnership programme providing after-hours crisis support through collaboration with Purapura Whetū, He Waka Tapu, and Te Whatu Ora.

Differentiator

Problem solved

Functional benefit

Brands

• Kai Puku: Te Tai Poutini Kai Puku is the West Coast's first dedicated food rescue service, operating under the umbrella of Poutini Waiora. It gathers rescued and surplus food from local supermarkets and national food networks and redistributes to charitable organisations.

Products and services

• Whānau Ora Registered Nurses Registered nursing service delivered within the Whānau Ora framework, supporting whānau with clinical and holistic health needs in their homes and community settings across Te Tai o Poutini.
• Tamariki Ora Registered Nurses Registered nursing service supporting whānau with tamariki (children), providing child health assessments, support, and guidance as part of Poutini Waiora's health pillar.
• Kaiāwhina Health support worker (kaiāwhina) service providing hands-on whānau support alongside registered nurses to help meet the health and wellbeing needs of Māori whānau.
• Māmā and Pēpi Dedicated support service for mothers (māmā) and babies (pēpi), providing maternal and infant health and wellbeing support within the Kaupapa Māori framework.
• Hapū Wānanga Kaupapa Māori antenatal education and wānanga for hapū (pregnant) women and their whānau, supporting preparation for childbirth and parenting within te ao Māori.
• Kaitakawaenga / Registered Social Workers Social work and advocacy service provided by Kaitakawaenga and registered social workers, supporting whānau with social needs, advocacy, and connection to appropriate services.
• Restorative Program Restorative practice programme supporting whānau and rangatahi to address harm, rebuild relationships, and strengthen wellbeing as part of the Hinengaro pillar.
• AOD Services Alcohol and Other Drug (AOD) services providing support for whānau impacted by substance use, delivered within a Kaupapa Māori framework by Poutini Waiora's Hinengaro team.
• Community Mental Health Clinician Clinician-led community mental health service providing assessment, support, and intervention for whānau experiencing mental health needs across Te Tai o Poutini.
• He Hikoi Manaaki He Hikoi Manaaki is a manaaki-based mental health and wellbeing programme supporting whānau through a guided, culturally grounded journey as part of the Hinengaro pillar.
• Disability Support Day Programme Day programme providing disability support for whānau members with disabilities, delivered within a Kaupapa Māori framework and aligned with the broader health and social service offering.
• Resilience / Ko Wai Au School-based resilience and identity programme (Ko Wai Au) supporting rangatahi to build self-knowledge, resilience, and wellbeing within te ao Māori.
• Mana Ake Mana Ake is a school-based support programme providing wellbeing and mental health support for tamariki and whānau in primary and intermediate schools, delivered in alignment with the Kaupapa Māori approach.
• Whānau Ora Kaitūwhana (Navigators) Whānau Ora navigator service provided by Kaitūwhana who walk alongside whānau, helping them navigate health, education, employment, and social services to achieve whānau ora goals.
• Rongoā Traditional Māori healing (Rongoā) service providing rongoā rākau (plant-based remedies) and tikanga-based healing practices as part of the Kaupapa Māori approach to health and wellbeing.
• Kai Puku Kai Puku is a nutrition and food security programme supporting whānau to access kai (food) and develop healthy kai practices as part of the health pillar.
• Cancer Care Coordination Coordination service supporting whānau affected by cancer to navigate diagnosis, treatment, and follow-up care across the health system, delivered within a Kaupapa Māori framework.
• Immunisations Immunisation service providing vaccinations to whānau across Te Tai o Poutini, delivered as part of the health pillar in line with public health programmes.

Quantifiable outcome

• Free, accessible health and social services for Māori whānau
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Kā Pou WhenuacoreStrategic or Co-development PartnerKā Pou Whenua is a collaboration between Purapura Whetū, Poutini Waiora, He Waka Tapu, Te Whatu Ora's Specialist Mental Health Services, Christchurch and West Coast Police and West Coast Health. Together they deliver a seamless, whānau-centered support experience for Canterbury and West Coast regions, offering after-hours crisis support service for Tangata Whaiora aged 18 and over.
• Te TaurakicoreStrategic or Co-development PartnerTe Tauraki is the Whānau Ora Commissioning Agency for Te Waipounamu. Poutini Waiora is contracted by Te Tauraki to deliver whānau ora services through the employment of Kaitūwhana.
• Aotearoa Food Rescue Alliance (AFRA)coreStrategic or Co-development PartnerKai Puku, the West Coast's first dedicated food rescue service under Poutini Waiora, is a member of the Aotearoa Food Rescue Alliance Network (AFRA). They are also food hub recipients of the New Zealand Food Network.
• Manahua Mirimiri & RomiromiminorStrategic or Co-development PartnerPoutini Waiora works with Manahua Mirimiri & Romiromi to provide a pathway for whānau to explore traditional Māori healing practices including mirimiri (massage therapy) and romiromi (deep tissue massage).
• Te Whatu Ora (Health NZ)coreStrategic or Co-development PartnerCollaboration with Te Whatu Ora's Specialist Mental Health Services as part of the Kā Pou Whenua partnership for mental health services across Canterbury and West Coast.
• Te Putahitanga o Te WaipounamuminorStrategic or Co-development PartnerCollaboration celebrating 10 years of Te Putahitanga o Te Waipounamu with Whānau Ora Navigator sharing insights about working in the rohe.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Plunket: New Zealand's largest provider of Well Child / Tamariki Ora services (a core service line within Poutini Waiora's portfolio). Plunket is the incumbent mainstream equivalent and is the most direct overlap on the Tamariki Ora and Māmā and Pēpi service lines.
• Te Whatu Ora (Health New Zealand): National public health agency that operates most hospital and community health services in NZ and is a Kā Pou Whenua partner. Functions as both a funder/commissioner and a service deliverer in the same therapeutic areas (mental health, immunisations, child health) where Poutini Waiora operates.

Direct peers

• Raukura Hauora o Tainui: Iwi-mandated Māori health provider in the Waikato region delivering whānau ora, primary health, mental health, and social services. Directly comparable kaupapa Māori integrated service model with iwi governance.
• Ngāti Porou Hauora: Iwi-mandated health provider serving the Ngāti Porou region on the East Cape, delivering primary health, mental health, and whānau ora services. Comparable as a regional, iwi-mandated integrated health and social service organisation.
• Te Whānau o Waipareira: Large Māori health and social service provider in West Auckland delivering whānau ora, health, education, and social services. Highly comparable Whānau Ora operating model though at much larger scale; represents the scaled-up version of Poutini Waiora's model.
• Purapura Whetū: Canterbury-based kaupapa Māori health and wellbeing provider offering mental health, social services, and whānau ora programmes. Kā Pou Whenua co-founder; directly comparable in values, service mix, and Māori health equity focus.
• He Waka Tapu: Māori health and social service provider based in Christchurch, operating across mental health, addiction, social services, and whānau ora. Co-founding partner with Poutini Waiora in Kā Pou Whenua and an obvious direct peer in mission, operating model, and Whānau Ora delivery.
• Te Korimako o Taranaki: Taranaki-based Māori health and social service provider with a kaupapa Māori whānau ora orientation. Comparable in mission and integrated service model, though serving a different regional iwi catchment.

Others

• Aotearoa Food Rescue Alliance (AFRA): National network of food rescue organisations of which Kai Puku (Poutini Waiora's wholly-owned food rescue subsidiary) is a member. As a network and ecosystem coordinator, AFRA is a complementary peer in the food rescue / social services space rather than a direct competitor.
• Te Tauraki: Whānau Ora Commissioning Agency for Te Waipounamu (the South Island), the primary commissioner of Poutini Waiora's whānau ora services. Not a competitor but the upstream funder and a critical counterparty; comparable Whānau Ora ecosystem participants include other regional commissioning agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/poutini-waiora

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about poutini waiora