What Park Perales does

Park Perales is an independent, Mexico City-headquartered loss adjusting and insurance consultancy founded in 1996. The firm provides independent claims investigation, adjustment, and resolution services for commercial and industrial losses across six lines of business: Property, Engineering Lines, Marine & Transit, Liability & Financial Lines, Legal Support, and Forensic Accounting. Its primary customers are insurance companies, reinsurance companies, and corporate policyholders in Mexico, Latin America, and Central America, served through a relationship-based, consultative B2B motion that leans on referrals from major carriers and the firm's bilingual (Spanish/English) capability.

The firm is led by Managing Partner Ignacio Perales (30 years of adjusting experience) and four additional partners each with 15–25 years of specialty experience, supported by a CPA with forensic accounting credentials (Eduardo Jaén), a mechanical engineer (José Luis Mendoza), and a regional NatCat specialist (Benjamín Rodríguez). The 12-person team operates from a single office at Av. Constituyentes 41, San Miguel Chapultepec, CDMX.

Commercially, Park Perales runs a professional services model with fees negotiated per engagement, and it has built a proprietary technology platform called Adjust IT that uses AI-driven process automation to streamline claims workflows and improve KPI performance for insurers and reinsurers. The platform is marketed as a complement to, not a replacement for, the firm's specialist adjusters. The firm maintains a formal 24/7 Catastrophe (CAT) response program, operates a bilingual service model for international and reinsurance market work, and holds no external investors, parent companies, or disclosed subsidiaries.

Name

Park Perales

Legal name

Park Perales

Website

https://ppmex.net

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Park Perales is a Mexico City-based independent loss adjusting and insurance consultancy, founded 1996, that investigates and resolves complex commercial and industrial claims for insurers, reinsurers, and corporate clients across Mexico, Latin America, and Central America.

Ownership category

akta.pro rank

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Loss Adjusting and Insurance Consulting Services: Professional services revenue derived from providing independent loss adjusting, claims investigation, and insurance consulting to insurers, reinsurers, and corporate clients across property, engineering, marine, liability, financial lines, and cyber risks.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Park Perales provides independent international loss adjusting and insurance consultancy services to insurers, reinsurers, and corporate clients. Its work covers claims adjustment across Property, Engineering Lines, Marine & Transit, Liability & Financial Lines, Legal Support, and Forensic Accounting, supported by its proprietary Adjust IT platform that applies AI alongside specialist judgment to streamline claim workflows and improve KPIs.

Product overview

Park Perales operates as a unified loss adjusting and insurance consultancy, combining their core professional services with a proprietary technology platform called Adjust IT. The company offers specialized claims adjustment services across six main lines of business (Property, Engineering Lines, Marine & Transit, Liability & Financial Lines, Legal Support, and Forensic Accounting), augmented by Adjust IT's AI-enhanced workflow capabilities for operational efficiency and KPI improvement.

Differentiator

Problem solved

Functional benefit

Brands

• Adjust IT: Technology platform that optimizes claims handling by combining advanced technology with experienced claims professionals. The platform streamlines operational workflows, improves service levels and supports better KPI performance.

Products and services

• Property Claims Adjustment Independent property loss adjusting services covering commercial and industrial fire and property damage claims, led by a partner who also runs the firm's CAT response program. The offering is for insurers, reinsurers, and corporate clients facing complex property losses in Mexico and Latin America.
• Engineering Lines Claims Adjustment Loss adjusting for engineering and technical lines claims, including catastrophic and infrastructure-related accounts. The service is delivered by partner León Rito and engineering staff adjuster José Luis Mendoza for insurance carriers and reinsurers handling engineering exposures.
• Marine & Transit Claims Adjustment Independent loss adjusting for marine cargo and transit claims, including railway losses, overseen by partner José Ángel Atilano. The service targets insurers, reinsurers, and corporate clients with transport-related insurance programs.
• Liability & Financial Lines Claims Adjustment Independent loss adjusting for civil liability, financial lines, cyber, and pollution risks claims. The offering is led by partner Rodrigo Romero for insurers, reinsurers, and corporate clients needing specialist handling of specialty liability exposures.
• Legal Support Services for Claims Legal specialist support integrated into claim handling for complex losses, provided by Park Perales' in-house legal specialists as part of the multidisciplinary claims team. Target users are insurers, reinsurers, and corporate clients needing legal perspective on contested or complex claim files.
• Forensic Accounting Services Forensic accounting services supporting claim quantification for insurers, reinsurers, and claims professionals locally and abroad, delivered by CPA and CFF Eduardo Jaén. Services include financial loss quantification, business interruption analysis, and forensic investigation tied to claim files.
• Adjust IT Claims Management Platform A proprietary technology platform that optimizes claims handling by combining AI with Park Perales' experienced claims professionals. It streamlines operational workflows, improves service levels, and supports better KPI performance for insurers and reinsurers without compromising technical quality.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature1 record

Partnerships

One partnership is on record.

• Adjust ITcoreTechnology or IntegrationAdjust IT is Park Perales' proprietary AI-powered claims management technology platform. It combines artificial intelligence with experienced claims professionals to streamline loss adjusting workflows, improve service levels, and enhance KPI performance for insurers and reinsurers. The platform represents the firm's technology-driven approach to claims handling across all lines of business.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• J.S. Held: Global consulting firm providing forensic engineering, loss consulting, and claims advisory services to insurers, reinsurers, and corporates. Comparable to Park Perales in combining technical specialists (engineers, accountants, forensic experts) with insurance-claims delivery for complex losses.
• Rimkus Consulting Group: Forensic engineering and consulting firm with a dedicated insurance-claims practice covering property, equipment, and engineering losses. Comparable to Park Perales' engineering and forensic-accounting capabilities, especially in technical and energy-related losses across the Americas.
• Davies Group: Independent claims and insurance-services group with a loss-adjusting practice serving insurers and reinsurers. Direct peer to Park Perales in independent loss adjusting, particularly in property, casualty, and complex international claims, with a technology-enabled workflow approach.
• McLarens: Global independent loss-adjusting firm with a strong international and complex-claims practice. Direct peer to Park Perales in independent positioning, multi-line expertise, and focus on complex commercial and reinsurance claims, with a larger geographic footprint across the Americas.
• Charles Taylor: Global loss-adjusting and insurance-services group with significant LATAM and Caribbean operations. Direct peer to Park Perales in independent loss adjusting, serving insurers and reinsurers across property, marine, energy, and liability lines with comparable technical specialism.

Broad incumbents

• Aon (Claims Management practice): Global insurance broker with a substantial claims-management and loss-adjusting practice. Broad incumbent peer to Park Perales that also serves insurers and corporates on complex claims, but as part of a much wider risk and insurance advisory portfolio rather than a specialist adjuster.
• Willis Towers Watson (WTW): Global advisory, broking, and solutions firm with a claims and insurance-consulting practice active across Latin America. Broad incumbent peer to Park Perales, providing claims advisory and loss-adjusting-adjacent services to large insurers and corporates as part of a diversified portfolio.
• Crawford & Company: One of the world's largest independent providers of claims management and loss-adjusting solutions with extensive LATAM presence. Directly comparable to Park Perales in service scope (property, marine, liability, CAT) but with a much larger geographic footprint and proprietary technology stack.
• Sedgwick: Global leader in claims management, loss adjusting, and managed care with thousands of adjusters across the Americas, Europe, and Asia. Competes directly with Park Perales for the same large commercial, industrial, and CAT claims in LATAM, but operates at vastly larger scale with a deeper technology investment.
• Marsh (Claims practice): Global insurance broker and risk advisor with a claims-advocacy and loss-adjusting practice serving large commercial and reinsurance clients. Broad incumbent peer to Park Perales, competing for complex claim mandates but anchored in a much larger brokerage and consulting franchise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/park-perales

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Park Perales