Westchester Probation

What Westchester Probation does

The Westchester County Department of Probation, doing business as Westchester Probation, is a New York county government law enforcement agency headquartered at 148 Martine Avenue, White Plains, NY, with five operational offices across the county (White Plains, New Rochelle, Mount Vernon, Peekskill, Yonkers). The department manages more than 6,000 adult criminal cases and over 1,000 juvenile cases annually, delivering pre-sentence investigations, court-ordered supervision, restitution collection, victim services, community service oversight, and specialized intensive supervision across units covering sex offenders, DWI offenders, mental health, domestic violence, youthful offenders, and high-risk gang-involved probationers. Its core technology stack includes a case management system for restitution tracking, GPS monitoring for intensive supervision cases, a webmail-based CE Check-in identity-verification platform, and DNA sample collection; the department also runs an in-house Probation Academy certified under 9 NYCRR Part 346.

The department operates as a government-funded, court-mandated service rather than a commercial enterprise. Funding flows through Westchester County and New York State budgets, with oversight from the NYS Office of Probation & Correctional Alternatives and the Criminal Justice Advisory Board. Revenue-equivalent streams are limited to pass-through restitution collection ($230K in 2022 per one source; $750K–$1M annually per another, disbursed to crime victims), $100 Victim Impact Panel attendance fees, and $75+/month ignition interlock monitoring fees processed via third-party vendors and GovPay. The department's go-to-market is effectively the court system: cases are received through criminal and family court adjudications and supervised under state-mandated rules, with interagency partnerships (FBI, ATF, DEA, US Marshalls, MADD, STOP-DWI, treatment hospitals) supporting enforcement and diversion programs such as DTATI and the Veterans Treatment Court.

Name

Westchester Probation

Legal name

Westchester County Department of Probation

Website

https://probation.westchestergov.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Westchester County Department of Probation is a New York county government law enforcement agency that supervises more than 6,000 adult criminal cases and 1,000 juvenile cases annually through five county offices, delivering court-ordered probation supervision, investigations, restitution collection, and victim services.

Ownership category

akta.pro rank

Product category

Probation Supervision Services

NAICS

Parole Offices and Probation Offices (922150), Correctional Institutions (92214), Outpatient Mental Health and Substance Abuse Centers (62142)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIAFAE

Community Corrections (Probation, Parole & Reentry)

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

SECONDARYBPAKANAH

Reentry, Rehabilitation & Reintegration Programs (Education, Vocational, Case Management)

Business & Public Services/Security & Investigations Services/Corrections, Detention & Prisoner Transport Services

SECONDARYBPAIAFAD

Adult Corrections (Prisons & Jails)

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

SECONDARYHLAFACAM

Forensic & Correctional Behavioral Health Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYBPAKANAC

Juvenile Detention & Youth Custody Services

Business & Public Services/Security & Investigations Services/Corrections, Detention & Prisoner Transport Services

Keywords

• Probation supervision services
• Pre-sentence investigations
• Community corrections management
• Court-ordered supervision
• Victim services support

Headquarters

HQ city

White Plains

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Budget Funding: As a Westchester County government agency, the Department of Probation is funded through county and state government budgets. Annual operational costs are covered through public taxation rather than direct revenue generation from services.
2. Restitution Collection and Disbursement: The department collects court-ordered restitution from probationers and disburses to victims of crime. Also collects from inmates and parolees. In 2022, collected over $230,000 in restitution for victims.
3. Victim Impact Panel Fees: Participants convicted of alcohol/substance-related offenses required to attend Victim Impact Panels pay a $100 fee plus vendor processing fees.
4. Ignition Interlock Program Monitoring Fees: Monthly monitoring fees for ignition interlock devices, charged by third-party vendors at $75 per month and up, with additional installation charges of $100 to $140. Probationers are responsible for equipment costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

The Westchester County Department of Probation is a law enforcement agency that provides court-ordered probation supervision, pre-sentence investigations, and victim services for adult and juvenile offenders in Westchester County, New York. It operates specialized supervision units (Sex Offender, DWI, Mental Health, Domestic Violence, Youthful Offenders, High Impact), diversion programs (DTATI, Veterans Treatment Court), and rehabilitation services (Employment Services, Cognitive Behavioral Life Skills, Community Service). The department annually supervises 6,000+ adult criminal court cases and 1,000+ youth Family Court cases, collects court-ordered restitution for crime victims, and operates a 20-week Probation Academy for officer training.

Product overview

The Westchester County Department of Probation is a law enforcement agency offering a comprehensive suite of probation supervision and investigative services for the criminal and juvenile justice systems. The organization operates as a platform of specialized units and programs rather than a single product, including core Criminal Court Supervision services for over 6,000 adult cases, specialized supervision units (Sex Offender, DWI, Mental Health, Domestic Violence, Youthful Offenders, High Impact), diversion programs (DTATI, Veterans Treatment Court), victim services, and rehabilitation programs (Employment Services, Cognitive Behavioral Life Skills, Community Service). Supporting infrastructure includes Central Intake processing, Pre-Sentence Investigations, Restitution collection via GovPay, CE Check-in webmail supervision technology, and the Probation Academy for officer training. The organization handles approximately 1,000 youth Family Court cases and 6,000+ adult criminal court cases annually across five county offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Criminal Court Supervision Supervises over 6,000 adult criminal court cases annually from every community in the county through eight units stationed in White Plains, Mount Vernon, and Yonkers, employing strategies including counseling, alcohol/drug testing, residence checks, employment verification, and surveillance.
• Sex Offender Unit Provides specialized intensive pre-sentence investigations and intensive supervision of sex offenders sentenced to probation, including an on-site sex offender treatment program, polygraph examiners trained in sex offense specific issues, computer forensics, and surveillance capabilities, with compliance reporting to the state.
• DWI Unit Supervises approximately 1,500 misdemeanor and felony DWI cases plus over 350 conditional discharge cases with ignition interlock monitoring, combining public protection with treatment support for impaired drivers.
• Direct Treatment Alternative to Incarceration (DTATI) Links intensive all-day treatment services with on-site probation supervision at six sites (Greenburgh, Mount Kisco, Mount Vernon, New Rochelle, Ossining, Yonkers) for individuals with drug or alcohol abuse problems charged with or convicted of felony offenses.
• CE Check-in Webmail-based supervision system where probationers verify identity through email questions and self-portrait photo submission, with officers monitoring adjustment, re-arrests, and special condition completion, maintaining records of all contacts and compliance.
• Victim Services Provides enhanced supportive resources to crime victims including victim impact statements, referrals, safety plans, victim compensation assistance, restitution disbursement ($230,000+ collected in 2022), and notification of offender release status.
• Employment Services Workforce development program with a designated Employment Liaison Officer connecting probationers to community-based service providers for job training, housing assistance, transportation, financial literacy, and career planning, while also serving as a point of contact for area employers.
• Cognitive Behavioral Life Skills Group program facilitated by Probation Officers designed to promote behavioral change through interventions regarding substance abuse, felony offenses, gangs, DWI, domestic violence, and job readiness, including Cognitive Life Skills Groups (COG) for youth.
• Youthful Offender Unit Intensive supervision for offenders 19 years or younger at sentencing with smaller caseloads emphasizing education attainment, job-readiness skills, and socialization through Cognitive Life Skills Groups (COG).
• Domestic Violence Unit Provides intensive supervision for domestic violence offenders with educational and therapeutic interventions, coordinating with victim outreach officers and offering on-site cognitive behavioral therapy groups for men and women in English and Spanish through the Urban Resource Institute.
• Mental Health Unit Provides intensive supervision and monitoring for probationers with acute or chronic mental health issues, coordinating with community-based mental health services and providing specialized pre-sentence investigations for Mental Health Court.
• Veterans Treatment Court Specialty court for veterans with low-level crimes and mental health or substance use issues, offering a 14-18 month voluntary program with mental health counseling, job training, housing assistance, and potential record clearance.
• High Impact Unit Supervises highest-risk offenders with documented gang involvement or firearm possession, collaborating with FBI Safe Street Task Force, ATF, DEA, and US Marshalls through the Gun Involved Violence Elimination (GIVE) program.
• Victim Impact Panel Awareness program for DWI offenders featuring crime victims sharing personal stories, conducted in partnership with MADD and STOP-DWI, with required $100 attendance fee plus vendor processing fees.
• Restitution Services Collects and disburses court-ordered restitution to crime victims from probationers, inmates, and parolees, collecting $750,000 to $1 million annually with online payment options via GovPay.
• Community Service Program Provides safe environment for offenders to perform community service while paying off debt to society, with probation officers monitoring placements and submitting reports to sentencing courts.
• Pre-Sentence Investigations Provides legally mandated pre-sentence reports for courts including specialized investigations for sex offenses, domestic violence, mental health, and DWI cases.
• Custody and Adoption Investigations Conducts court-ordered investigations for supreme, family, or surrogate courts on adoption, custody, visitation, or guardianship matters, providing background information and recommendations in the best interest of children or dependent adults.
• Probation Academy 20-week academy for new probation officers including Basic Course for Peace Officer, Fundamentals of Probation Practice, Safety Training, and Initial Firearms training; certified by NYS DCJS under 9 NYCRR Part 346 and offered to Orange, Putnam, Rockland, and Sullivan counties.
• Central Intake Gateway unit processing all probationers and family court cases within a required 3-day period, conducting initial intake interviews, DNA sample collection, and case assignments.
• Inter/Intrastate Transfer Services Facilitates transfer of probationers to other New York counties or states, managing interstate cases under ICAOS rules and temporary transfers not exceeding 10 months.
• Ignition Interlock Program Monitors DWI offenders with court-ordered ignition interlock devices through approved NYS vendors, with monthly monitoring costs of $75 and up and installation charges of $100 to $140.
• GovPay Online Payment Service Online payment system via GovPay allowing probationers to make restitution payments 24/7 using credit or debit cards, with location codes 7370 for Victim Impact Panels and 7371 for Restitution/DWAI fees.

Named customers6 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

15 partnerships are on record, tiered core.

• Mothers Against Drunk Driving (MADD)coreStrategic or Co-development PartnerMADD partners with the Probation Department's DWI Enforcement Unit to present Victim Impact Panels for offenders convicted of driving under the influence. Panels provide non-confrontational presentations where victims share personal stories of how impaired drivers changed their lives. This collaboration has led to decreased recidivism among attendees.
• STOP-DWIcoreStrategic or Co-development PartnerCo-sponsor of Victim Impact Panel awareness program for DWI offenders, working with the Probation Department to provide education on the consequences of drunk driving.
• St. John's Riverside HospitalcoreImplementation/ SI/ Consulting PartnerOperates three DTATI program sites: Greenburgh (30 Manhattan Ave, White Plains), Mount Vernon (20 East 1st Street), and Yonkers (2 Park Ave). Provides outpatient treatment services, including clinic services in English and Spanish, outpatient rehabilitation, and inpatient detox services.
• Lexington Center for RecoverycoreImplementation/ SI/ Consulting PartnerOperates two DTATI program sites: Mount Kisco (24 Smith Avenue) and New Rochelle (3 Cottage Place). Provides substance use treatment as part of the collaborative DTATI program with the Department of Probation.
• Phelps Memorial Hospital CentercoreImplementation/ SI/ Consulting PartnerOperates the DTATI program site in Ossining (22 Rockledge Avenue), providing treatment services as part of the collaborative program with the Department of Probation.
• Urban Resource InstitutecoreImplementation/ SI/ Consulting PartnerPartners with the Domestic Violence Unit to run on-site cognitive behavioral therapy program for domestic violence offenders, with groups for both men and women in English and Spanish.
• FBI Safe Street Task ForcecoreStrategic or Co-development PartnerHigh Impact Unit collaborates with FBI Safe Street Task Force along with other federal agencies for intelligence gathering on gang-involved offenders and those with firearm possession histories.
• ATF (Bureau of Alcohol, Tobacco, Firearms and Explosives)coreStrategic or Co-development PartnerHigh Impact Unit collaborates with ATF as part of the Gun Involved Violence Elimination (GIVE) program to address gun violence in Westchester County.
• DEA (Drug Enforcement Administration)coreStrategic or Co-development PartnerHigh Impact Unit collaborates with DEA for intelligence gathering and coordination on drug-related offenses and offenders in the community.
• US MarshallscoreStrategic or Co-development PartnerHigh Impact Unit collaborates with US Marshalls for intelligence gathering and apprehension of wanted probationers involved in gun violence.
• NYS Office of Probation & Correctional AlternativescoreStrategic or Co-development PartnerState agency that provides oversight, funding, and regulatory guidance for the department. Funds alternatives to incarceration programs through the Criminal Justice Advisory Board. Promulgates rules and regulations for probation supervision.
• District Attorney's OfficecoreStrategic or Co-development PartnerThe department works closely with the District Attorney's Office as part of the criminal justice partnership, coordinating on investigations, supervision, and case information.
• NYS Division of Criminal Justice ServicescoreImplementation/ SI/ Consulting PartnerCertifies department instructors and training programs. The department's Probation Academy and all staff training must comply with DCJS requirements under 9 NYCRR Part 346.
• Criminal Justice Advisory BoardcoreStrategic or Co-development PartnerApproximately 30-member board representing various criminal justice and community agencies (judiciary, law enforcement, district attorney, mental health, youth bureau, legal aid, treatment and educational providers) that oversees alternatives to incarceration programs funded through state assistance.
• Department of Community Mental HealthcoreImplementation/ SI/ Consulting PartnerTreatment Alternatives for Safer Communities (TASC) program accepts referrals from all Westchester County criminal courts, provides screening for those with potential mental health or substance use issues, and makes referrals to appropriate programs while monitoring progress.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Others

• Mothers Against Drunk Driving (MADD): Nonprofit partner of Westchester Probation's Victim Impact Panel program for DWI offenders. Comparable as an allied organization delivering offender-facing victim-impact and education programming within the probation supervision stack.
• Appriss Insights (Equifax Workforce Solutions): Provider of compliance, supervision and case-management data tools used by corrections and community-supervision agencies. Comparable as an ecosystem enabler supplying technology infrastructure that probation departments depend on for monitoring and compliance.

Broad incumbents

• Cook County Adult Probation Department: Illinois' largest county probation department providing adult supervision, presentence investigations and specialized court programs (drug court, mental health court, veterans court). Comparable scope and structural parallels as a large urban-county probation authority.
• GEO Group: Publicly traded corrections and community-based services operator including BI Incorporated, which supplies electronic monitoring and supervision technology used by probation agencies. Comparable as a broader incumbent serving the same correctional supervision ecosystem with proprietary monitoring technology.
• Los Angeles County Probation Department: One of the largest county probation agencies in the U.S., supervising both adult and juvenile populations with specialized units, rehabilitative programming and reentry services. Comparable as a large-scale government probation operator with similar mandate structure.

Emerging players

• Corrisoft: Tech vendor providing case management, GPS monitoring and risk-assessment software to probation and community-corrections agencies. Comparable as an emerging player enabling the digital supervision stack that agencies like Westchester Probation rely on.
• Uptrust: Technology company providing mobile check-in and communication tools for probation and pretrial supervision. Comparable as an emerging vendor whose webmail/mobile check-in functionality overlaps with Westchester's CE Check-in system.

Direct peers

• Nassau County Department of Probation: Neighboring New York State county probation department offering adult and juvenile supervision, pre-sentence investigations, and specialized units under the same NYS DCJS framework; directly comparable in mandate, funding model and service scope.
• New York City Department of Probation: The NYC Department of Probation is the closest operating peer: a New York State city-level probation agency providing adult and juvenile supervision, pre-sentence investigations, and diversion programs under NYS DCJS oversight, sharing the same regulatory framework as Westchester.

Regional players

• Maricopa County Adult Probation: Arizona's largest county probation department operating community supervision, specialized courts and evidence-based programs. Comparable as a large county probation agency in a different state, illustrating jurisdictional replication of the model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/westchester-probation

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Westchester Probation