What PSG does

Profit Services Group (PSG) is a privately held medical receivables recovery and collections agency headquartered in Savannah, Georgia, with additional administrative and accounting offices in Cornelia and Jesup, Georgia. The firm serves medical healthcare providers — including practices, hospitals, and medical facilities — across the southeastern United States, generating revenue through contingency-based recovery of patient medical debts across all balance sizes. Its core service, Medical Receivables, relies on traditional "old school" skip tracing conducted via real person-to-person telephone calls, firm but fair contact methods, and extended calling hours (up to 8:30 p.m.). PSG complements this core recovery service with two adjacent offerings: Early Out Patient Accounts Training, which trains client office staff to collect complete patient information at the point of service, and Self Pay Billing Consulting, which advises providers on optimizing self-pay billing workflows.

The company's technology stack is deliberately low-tech: there is no disclosed API, SDK, proprietary software platform, or AI/automation layer. PSG instead competes on the craft of its trained collections personnel and its willingness to work every account regardless of balance size, a contrast it draws against larger agencies that allegedly minimize effort to protect their own margins. The go-to-market is sales-led and relationship-based, with direct outreach to medical providers in the Southeast and no third-party distribution or channel partner model. Pricing is not publicly disclosed but is understood to be negotiated on a contingency or per-account basis consistent with industry norms for medical debt recovery. PSG has no disclosed institutional investors, no parent company, no subsidiaries, no patents or trademarks, no regulatory actions, no partnerships, and no publicly identified management team — the administrative contact is a personal mac.com email address, suggesting a founder-owned or closely-held ownership structure.

Name

PSG

Legal name

Profit Services Group

Website

https://profitservicesgroup.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Profit Services Group is a privately held, Georgia-based medical receivables recovery agency serving healthcare providers across the southeastern United States using traditional phone-based skip tracing and contingency collections across all balance sizes.

Ownership category

akta.pro rank

Headquarters

HQ city

Savannah

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Medical Receivables Recovery Services: Revenue generated through collection and recovery services on medical receivables. The company works all account balance sizes and emphasizes high recovery rates over minimal effort approaches. Services include early out patient accounts, self-pay billing, training, and consulting.

Go-to-market motion1 record

Distribution channels1 record

Core offering

PSG is a medical receivables recovery firm that recovers outstanding patient balances for healthcare providers via old-school skip tracing and person-to-person telephone outreach, including late-night calls up to 8:30 p.m. ET. The firm also delivers early-out patient accounts training and self-pay billing consulting to healthcare clients in the southeastern United States.

Product overview

Profit Services Group is a medical receivables recovery services company operating in the southeastern United States. The company offers three interconnected service offerings: Medical Receivables (the core service focused on debt recovery through traditional phone-based skip tracing and contact methods), Early Out Patient Accounts Training (staff training to maximize information collection), and Self Pay Billing Consulting (advisory services to optimize billing processes). The company emphasizes a traditional, high-touch approach to collections rather than automated or AI-driven solutions.

Differentiator

Problem solved

Functional benefit

Segments1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Direct peers

• IC System: Family-owned third-party debt collection agency with a dedicated healthcare receivables practice serving hospitals, clinics, and physician groups across the US. Comparable as a traditional medical-debt-focused collections agency competing for similar mid-market healthcare clients.
• Waystar: Publicly traded healthcare revenue cycle management cloud platform serving hospitals and health systems with claims management, patient billing, and collections workflow software. Comparable as a technology-enabled RCM/collections vendor competing for the same healthcare-provider wallet, though with a SaaS rather than contingency-services model.
• Conifer Health Solutions: Tenet Healthcare's revenue cycle management arm offering end-to-end patient access, billing, and collections services to hospitals and health systems. Directly comparable as a healthcare-focused outsourced receivables recovery provider serving mid-market and large providers.
• Firstsource Solutions (MedAssist): Global business process management provider with a dedicated MedAssist/Healthcare division delivering patient access, eligibility, billing, and medical receivables management to US hospitals and payers. Directly comparable as an outsourced medical collections and RCM services vendor.
• Parallon: HCA Healthcare's shared services subsidiary providing revenue cycle management, patient access, and medical collections to hospitals and physician practices. Comparable as a healthcare-vertical outsourced collections and RCM provider with a similar mid-market and large provider client base.

Emerging players

• Ciox Health: Health information management and clinical data exchange company (now part of Datavant) that also touches patient financial workflows and RCM. Emerging peer operating adjacent healthcare-provider back-office functions with overlapping provider-client relationships.
• AKASA: AI-driven revenue cycle automation company serving hospitals and health systems, automating patient access, billing, and collections workflows. Emerging competitor representing the technological opposite of PSG's manual model and a credible threat to traditional agencies.
• Availity: Healthcare information network offering revenue cycle, patient access, and payer-provider collaboration tools. Emerging player intersecting PSG's market with a more technology-led approach to provider billing and collections workflows.

Broad incumbents

• Optum (UnitedHealth Group): Health services arm of UnitedHealth Group providing RCM, patient billing, and collections capabilities to providers and payers at massive scale. Broader incumbent competitor that competes for healthcare-provider collections and RCM outsourcing contracts.
• Experian Health: Division of Experian offering identity verification, patient access, billing, and collections solutions across the healthcare ecosystem. Broader incumbent with overlapping medical receivables and patient-engagement capabilities, competing for the same hospital and practice clients.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/psg_2

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSG