Prompt Xpress

What Prompt Xpress does

Prompt Xpress (Pvt) Ltd is a privately held Sri Lankan domestic courier company incorporated on 21 April 2015 (Business Registration No. PV 105168) and headquartered at No. 40, Ferry Road, Borupana, Rathmalana. The company was founded by professionals with 10 to 30 years of experience in the domestic courier and ICT industries to address a stated gap in the local market for efficient, trustworthy, and customer-friendly courier services. It operates an island-wide branch network of 100+ locations spanning every major town and city in Sri Lanka, and serves three primary customer segments: public sector organizations, private sector organizations, and individual consumers.

The core service offering is pickup and delivery of document parcels within 24 hours anywhere on the island, with same-day delivery available for urgent documents and parcels in main towns and cities. Auxiliary offerings include mail bag services for companies with extensive branch networks and stationed couriers/messengers for organizations requiring dedicated on-site courier personnel. The technology backbone is a web-based online tracking system accessible via the company website at promptxpress.lk/TrackItem.aspx, with stated plans to introduce mobile hand-held devices and a mobile tracking application. No native mobile app is currently available, and no public API, SDK, or third-party integrations are disclosed.

The business model is transaction-fee based: customers are quoted directly (no public rate card) and access services through physical branches, a telephone hotline (+94 114 422 733), or email ([email protected]). The company is privately held with no institutional investors, parent company, or subsidiaries disclosed, and is not publicly listed. No funding rounds, M&A, patents, awards, certifications, or partnerships are evidenced in the source material.

Name

Prompt Xpress

Legal name

Prompt Xpress (Pvt) Ltd

Website

https://promptxpress.lk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Prompt Xpress is a Sri Lankan domestic courier company operating 100+ branches nationwide, offering next-day island-wide and same-day urban delivery of documents and parcels to public sector, private sector, and individual customers.

Ownership category

akta.pro rank

Product category

Courier & Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Local Document & Small Parcel On‑Demand Courier (TLAAADAA), Office Mailroom & Interoffice Shuttle (Corporate Campus Routes) (TLAAAEAC), Internal Logistics & On-site Courier Services (BPABAEAH)

Keywords

• Domestic courier services
• Same-day delivery
• Island-wide parcel delivery
• Package tracking system
• Mail bag services

Headquarters

HQ city

Rathmalana

HQ country

Sri Lanka

HQ region

Asia

Offices98 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Delivery Services: Prompt Xpress generates revenue through courier pickup and delivery services, including next-day island-wide delivery, same-day delivery in major towns and cities, mail bag services for companies with extensive branch networks, and stationed courier/messenger services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Prompt Xpress provides domestic courier and parcel delivery services across Sri Lanka, including next-day island-wide pickup and delivery of documents and parcels within 24 hours, same-day delivery in major towns and cities, mail bag services for corporate clients with extensive branch networks, and stationed couriers/messengers for on-site coverage. The service is supported by a state-of-the-art web-based online tracking system that allows customers to monitor package status and location in real time.

Product overview

Prompt Xpress is a Sri Lankan courier company offering a unified delivery service platform with multiple service modules. The core offering consists of island-wide courier services with 24-hour delivery for standard parcels and same-day delivery for urgent items in major towns and cities. Supporting this core service are the Package Tracking System (web-based online tracking), Mail Bag Services for corporate clients with branch networks, and Stationed Couriers/Messengers for dedicated on-site coverage. The company operates an extensive branch network across Sri Lanka to support its delivery operations.

Differentiator

Problem solved

Functional benefit

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/prompt-xpress

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prompt Xpress