Shanghai Pudong Hospital

What Shanghai Pudong Hospital does

Shanghai United Family Pudong Hospital (SHUPH) is a private, full-service general hospital that commenced operations on June 1, 2018, in Jinqiao, Pudong New Area, Shanghai. It operates as part of the United Family Healthcare (UFH) network, an international-standard health system with facilities across Beijing, Shanghai, Guangzhou, Tianjin, Qingdao, and Shenzhen. The hospital provides care through 29 clinical departments spanning Anesthesiology, Cardiology, Dental, Dermatology, Emergency Medicine, Endocrinology, ENT, Eye Care, Family Medicine, Gastroenterology, Obstetrics & Gynecology, Internal Medicine, Sleep Medicine, Pediatrics, Orthopedics, Mental Health, Plastic Surgery, Postpartum Rehabilitation, Radiology/Imaging, Surgery, Traditional Chinese Medicine, Urology, and Oncology Rehabilitation, supported by on-site Laboratory and Pharmacy services and a High Dependency Unit.

The facility is equipped with advanced medical technology including a 256-slice Dual Source CT scanner, MRI, digital X-ray, Color Doppler Ultrasound, mammography, and an AASM-standard Sleep Medicine Center (Alice 6 LDxS polysomnography with 60+ lead signals). It holds Joint Commission International (JCI) accreditation, operates 24/7 emergency, imaging, laboratory, and pharmacy services, and offers multilingual support with telephone translation in 40+ languages. Patient access is enabled through a 24-hour Service Center (400-639-3900), online appointment booking, email scheduling, a UFH patient portal, and WeChat/Weibo channels.

SHUPH's revenue is generated through three streams: (1) fee-for-service medical consultations, diagnostics, and inpatient care; (2) direct billing with most major insurance carriers; and (3) subscription membership programs — Individual (RMB 1,035/year adults, RMB 415/year children), Corporate (complimentary for employers with 10+ employees), and Lifetime (for mothers delivering at UFH hospitals). It serves four primary customer segments: the expatriate community in Shanghai, affluent local Chinese families in Pudong, expectant and new mothers, and children/adolescents. As a subsidiary within the UFH strategic operating network, SHUPH benefits from shared clinical leadership, cross-facility specialty chairs, and network-level digital initiatives including an Internet Hospital planning effort.

Name

Shanghai Pudong Hospital

Legal name

Shanghai United Family Pudong Hospital

Website

https://pudong.ufh.com.cn

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

International Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Hospitals (622)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro industry

PRIMARYHLAFAAAN

International/Medical Tourism Hospital Systems

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLAKANAA

General Pulmonology Practice

Healthcare & Life Sciences/Specialist Medical Practice/Pulmonology & Sleep Medicine

Keywords

• General hospital services
• International healthcare
• Emergency medical services
• Diagnostic imaging services
• Multilingual patient care

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Medical Consultation and Treatment Services: Direct patient services including outpatient consultations, diagnostic tests, medical procedures, and inpatient care. Revenue generated through fee-for-service model with insurance direct billing or out-of-pocket payments.
2. Insurance Direct Billing: The hospital accepts health plans from most major insurance carriers and bills insurance providers directly, with patients covering co-payment or deductible.
3. Membership Programs: Individual membership (RMB 1,035/year for adults, RMB 415/year for children), corporate membership (complimentary for 10+ employees), and lifetime membership for mothers who give birth at UFH hospitals.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Shanghai United Family Pudong Hospital is a private international-standard general hospital providing comprehensive inpatient, outpatient, and 24/7 emergency medical care through 29 specialty departments. The hospital delivers diagnostic, surgical, therapeutic, and rehabilitative services to individual patients and families, supported by direct billing with major insurance carriers and individual, corporate, and lifetime membership programs.

Product overview

Shanghai United Family Pudong Hospital (SHUPH) is a general medical institute that commenced operations on June 1, 2018, as part of the United Family Healthcare (UFH) network. The hospital provides a comprehensive range of medical services through 29 distinct departments including Anesthesiology & Pain Management, Cardiology, Dental Clinic, Dermatology & Aesthetic Center, Emergency Medicine, Endocrinology, ENT Clinic, Eye Clinic, Family Medicine, Gastroenterology, Obstetrics & Gynecology, Internal Medicine, Laboratory, Mental Health, Nutrition Clinic, Orthopedic & Sports Medicine, Pediatrics, Pharmacy, Physical Medicine & Rehabilitation, Plastic Surgery & Aesthetic Services, Postpartum Rehabilitation, Radiology/Imaging, Surgery, Traditional Chinese Medicine, Urology, Sleep Medicine Center, High Dependency Unit, Cancer Rehabilitation, and Orthopedic Rehabilitation. The hospital also offers membership programs (Individual, Corporate, and Lifetime), direct billing services with major insurance providers, and a patient portal for digital access to healthcare services. All services are provided in a warm, patient-oriented environment with international standards of care.

Differentiator

Problem solved

Functional benefit

Products and services

• Anesthesiology & Pain Management
• Cardiology
• Dental Clinic
• Dermatology & Aesthetic Center
• Emergency Medicine
• Endocrinology
• ENT (Ear, Nose, Throat) Clinic
• Eye Clinic
• Family Medicine
• Gastroenterology
• Obstetrics & Gynecology
• Pediatrics
• Surgery
• Radiology/Imaging
• Sleep Medicine Center
• Postpartum Rehabilitation
• Physical Medicine & Rehabilitation
• Orthopedic & Sports Medicine
• Mental Health
• Plastic Surgery & Aesthetic Services
• Urology
• Traditional Chinese Medicine
• Prenatal and Delivery Package
• Individual Membership Program
• Corporate Membership Program
• Lifetime Membership Program
• Insurance Direct Billing Service
• Laboratory Services
• Pharmacy
• Cancer Rehabilitation
• Internal Medicine
• High Dependency Unit
• Nutrition Clinic
• UFH Patient Portal

Quantifiable outcome

• 24/7 emergency services with in-house specialists including pediatricians
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Beijing United Family Hospital: UFH network's flagship hospital in Beijing, providing the same international-standard model, JCI-style quality system, and multilingual care; serves as a network benchmark for Pudong's operating standards and specialties.
• Raffles Medical (Shanghai): Singapore-headquartered premium healthcare group operating clinics and inpatient services across China with international standards and direct insurance billing, competing for the same expatriate and corporate patient base.
• Parkway Health (IHH Healthcare China): International premium private healthcare chain (part of IHH Healthcare) operating hospitals and clinics across Shanghai and other Chinese cities under the Parkway/Parkway Pantai brands, offering comparable international-standard care at scale to expatriate and affluent patients.

Direct peers

• Jiahui International Hospital: Premium private hospital in Shanghai providing international-standard inpatient and outpatient services with JCI-style accreditation and bilingual care, directly competing for Pudong's expat and affluent-local patient segments.
• DeltaHealth Hospital Shanghai: Shanghai-based private specialty hospital network with international standards of care and English-speaking clinical teams, competing for the same premium outpatient and inpatient volumes in Pudong-adjacent catchments.
• Shanghai East International Medical Center: Joint-venture private hospital in Shanghai's Pudong/Lujiazui area providing international-standard, multilingual care and direct insurance billing to the expat and local-affluent communities, with strong geographic overlap with SHUPH.
• Shanghai United Family Hospital (Changning): The flagship UFH Shanghai hospital at Changning, offering the same international-standard, JCI-aligned model with similar 24/7 multilingual care and direct insurance billing — essentially a sister site competing with Pudong for the same expat and affluent-local cohort.
• Guangzhou United Family Hospital: UFH sister facility in Guangzhou operating the same international-standard, JCI-aligned, multilingual model; a network peer that competes for medical tourism and expatriate segments outside Shanghai while sharing UFH clinical and brand standards.
• Shanghai United Family Hospital (Jing'an): UFH network's Jing'an facility in Shanghai, operating the same United Family brand, multilingual service model, and direct-billing insurance relationships; shares network referrals and overlaps on catchment with Pudong.

Regional players

• Mount Elizabeth Hospital (Singapore): Singapore-based flagship private tertiary hospital under IHH that draws medical-tourism and international-standard care demand; relevant benchmark for the clinical quality, technology stack, and pricing premium SHUPH aspires to.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/shanghai-pudong-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shanghai Pudong Hospital