SERVIMAX SERVICIOS GENERALES SA

What SERVIMAX SERVICIOS GENERALES SA does

SERVIMAX SERVICIOS GENERALES SA operates as a Colombian corporate entity within the Prosegur Group, one of the world's largest private security companies founded in 1976. The entity has a reported headcount of 44 employees, indicating it functions primarily as a holding or umbrella vehicle within Prosegur's Colombian corporate structure rather than the principal operating subsidiary. The active Colombian operations are conducted through sibling entities — Prosegur Vigilancia y Seguridad Privada Ltda. (physical security and guarding, established 1974), Compañía Transportadora de Valores Prosegur de Colombia S.A. (cash logistics and value transport, established 1963), Prosegur Ciberseguridad SAS (cybersecurity), Transbank Ltda. and Teseval SAS (cash management and processing), Prosegur Procesos SAS (BPO), AVOS Tech (technology and BPO), Corresponsales Colombia SAS (banking correspondent), and Prosegur Gestión de Activos SAS (asset management) — alongside Inversiones BIV SAS as an intermediate holding.

Under the Prosegur Colombia commercial brand (prosegur.com.co), the group delivers a comprehensive private security ecosystem. The residential offering centers on Alarma Plus, a wireless monitored alarm with 24/7 Central Receptora de Alarmas (CRA) backed by geographic redundancy, motorcyclist response (Acuda), AI-based intelligent camera recognition, the Prosegur Smart mobile app, Prosegur Contigo personal SOS service, and Pet Ready AI-based pet-tolerant sensors. For enterprises, the portfolio includes iSOC (intelligent security operations center), the POPS digital management platform with Connect and Field Service modules plus generative AI protocol consultation, Hybrid Security combining physical and electronic measures, mobile surveillance, GPS fleet management, sector-specific solutions for mining, oil & gas, data centers, logistics, healthcare, hospitality, construction, and public sector, plus Cash Today and Smart Coin automation, armored transport (Carga Valorada), ATM management, and banking correspondent services. Adjacent lines comprise Cipher cybersecurity, AVOS Tech BPO/BPaaS, electronic article surveillance, safety & health, and security consulting. The entity holds a Superintendencia de Vigilancia y Seguridad Privada license (Supervigilancia R. 20214100012957 dated March 5, 2021), required to operate private security in Colombia.

Revenue mechanics are not publicly disclosed for SERVIMAX SERVICIOS GENERALES SA specifically. Operationally, Prosegur Colombia monetizes through (i) subscription-based residential alarm and monitoring services with quote-based pricing, (ii) recurring enterprise security, cash logistics, and BPO contracts, (iii) transactional banking correspondent services, and (iv) hardware-enabled automation sales (Cash Today, Smart Coin). Customer segmentation is tripartite: Hogares (residential), Negocios y PYMES (SMB), and Grandes Empresas (large enterprise). The parent Prosegur Group operates across 5 continents with approximately 180,000 professionals globally; Colombia is one of its anchor South American markets alongside Argentina, Brazil, Chile, and Peru.

Name

SERVIMAX SERVICIOS GENERALES SA

Legal name

Servimax Servicios Generales SAS

Website

https://prosegur.com.co

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

SERVIMAX SERVICIOS GENERALES SA is a Colombian corporate entity within the Prosegur Group, functioning as a holding vehicle for Prosegur's Colombian private security operations spanning monitored alarms, guarding, cash logistics, cybersecurity, BPO, and digital security platforms serving residential, SMB, and large enterprise customers across Colombia.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF)

akta.pro secondary industries

Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF), Security Operations Center (SOC) as a Service (BPAEADAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

Keywords

• Private security services
• Monitored alarm systems
• Cash logistics management
• Security operations center
• Cybersecurity services

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Core offering

SERVIMAX SERVICIOS GENERALES SA provides private security services in Colombia through the Prosegur brand, including monitored wireless alarm systems (Alarma Plus), 24/7 Central Receptora de Alarmas monitoring, motorized guard response (Acuda), cash-in-transit and ATM management, an intelligent Security Operations Center (iSOC), the POPS digital security management platform, cybersecurity (Cipher), and BPO/BPaaS outsourcing (AVOS Tech). The offering combines physical guarding with proprietary technology platforms for both residential and enterprise customers.

Product overview

SERVIMAX SERVICIOS GENERALES SA operates as part of the Prosegur group in Colombia, offering a comprehensive private security ecosystem comprising monitored alarm systems (Alarma Plus with multiple customization packs), mobile app control (Prosegur Smart), 24/7 alarm monitoring via Central Receptora de Alarmas with geographic redundancy, motorcyclist response service (Acuda), and intelligent recognition technology. For businesses, the portfolio includes the iSOC intelligent security operations center, POPS digital security management platform (with Connect portal and Field Service modules), hybrid security combining physical and electronic measures, mobile surveillance, fleet management with GPS, and sector-specific solutions for mining, oil & gas, data centers, logistics, healthcare, and hospitality. Cash solutions include value logistics and cash management (LVGE), Cash Today automation devices, Smart Coin management, armored transport (Carga Valorada), ATM management, and banking correspondent services. Additional services include cybersecurity (Cipher), BPO/BPaaS (AVOS Tech), safety & health, electronic security, maintenance, and consulting.

Differentiator

Problem solved

Functional benefit

Brands

• Prosegur Alarmas: Home and business security alarm systems with 24/7 monitoring services
• Prosegur Smart App
• Prosegur Contigo
• Prosegur Acuda
• POPS
• iSOC
• Cipher
• AVOS Tech
• Cash Today
• Smart Coin
• Hybrid Security
• Transbank

Products and services

• Alarma Plus Monitored wireless security alarm system for homes and businesses featuring 24/7 monitoring, police notification, triple security technology, mobile app control, anti-theft insurance, and professional installation.
• Central Receptora de Alarmas (CRA) 24/7 alarm monitoring center that receives alarm signals, verifies alerts, and coordinates police response, featuring geographic redundancy with two monitoring centers.
• POPS Platform Digital security service management platform that digitizes, guarantees, and optimizes security operations, including Field Service, Service Management, and Connect modules with generative-AI protocol consultation.
• iSOC Security Operations Center Intelligent Security Operations Center that combines advanced technology, intelligent data processing, and professional excellence to remotely manage security services and customer business processes.
• Logística de Valores y Gestión de Efectivo (LVGE) Complete cash logistics and management service covering collection, processing, provisioning, and ATM management with customized solutions for operational efficiency.
• Carga Valorada (Valuable Cargo Transport) Valuable cargo transport service that uses high-security vehicles, specially protected containers, and route tracking capability to move valuables between customer sites.
• Smart Coin Intelligent coin management solution for automated coin processing, counting, and handling within retail and cash-handling operations.
• Cipher Cybersecurity Cipher cybersecurity division providing comprehensive cybersecurity solutions for businesses including threat protection, security monitoring, and incident response.
• AVOS Tech (BPO/BPaaS) BPO and BPaaS services including business process outsourcing, IT consulting, staff augmentation, and technology solutions for enterprise customers.
• Hybrid Security Combined physical and electronic security service integrating surveillance, alarms, monitoring, and response services for comprehensive enterprise protection.
• Consultoría de Seguridad Security consulting services including risk analysis and security plans designed to ensure business continuity for enterprise customers.
• Corresponsal Bancario Banking correspondent service enabling businesses to offer banking facilities to customers including transactions, deposits, withdrawals, and other banking services.

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Securitas AB: Swedish-based global security services leader with extensive presence in Latin America, offering guarding, mobile patrol, electronic security, and remote SOC services. Closely comparable business model to Prosegur Colombia across physical and electronic security.
• Loomis AB: Swedish-based cash handling, secure logistics, and international valuables services provider with operations across Latin America. Comparable to Prosegur's cash logistics and management solutions in Colombia.
• Allied Universal (formerly G4S): Global security services provider formed through G4S and Allied Universal merger, offering manned guarding, alarm monitoring, and cash solutions with significant Latin American operations. Direct competitor across integrated security services.
• ADT Inc. Leading monitored security and home/business alarm services company with recurring subscription model. Directly comparable to Prosegur Colombia's Alarma Plus and Central Receptora de Alarmas (CRA) offerings.
• GardaWorld: Canadian-based global security services, cash services, and protective services provider. Comparable to Prosegur Colombia across integrated physical guarding, cash logistics, and electronic security services.
• Brink's Company: Global leader in cash-in-transit, ATM services, and digital retail solutions with strong Latin American footprint. Directly comparable to Prosegur Colombia's Compañía Transportadora de Valores and Cash Today operations.

Broad incumbents

• Prosegur Group: Global parent conglomerate offering monitored alarms, manned guarding, cash logistics, and cybersecurity across 10+ countries. Directly comparable as the parent entity providing the technology, capital, and brand that SERVIMAX operates under.
• Prosegur Cash (separate listing): Previously listed subsidiary of Prosegur Group focused on cash logistics and ATM management. Comparable to the Compañía Transportadora de Valores and Cash Today operations within the Prosegur Colombia group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/prosegur
• LinkedInlinkedin.com/company/servimax-servicios-generales-sa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVIMAX SERVICIOS GENERALES SA