Protec-24 facility service GmbH

What Protec-24 facility service GmbH does

Protec-24 facility service GmbH is a German facility services company founded in 1993 and headquartered in Goslar, operating more than 30 branches and service locations across Germany, Austria, and Switzerland. The company provides end-to-end maintenance, inspection, repair, modernization, and new-installation services for power-operated doors and gates, high-speed industrial doors, fire protection systems (including fire doors, smoke curtains, holding systems, and smoke/heat exhaust systems), loading equipment, and escape-route security. Its customer base is horizontal, serving building operators, industrial facilities, and commercial real estate that face legally mandated inspection and compliance obligations under standards such as ASR A1.7, DIN EN 13501, and DIN 18650.

The company's technology layer centers on its proprietary IoT Hardware-Upgrade (CORE, GUARD, and BUTLER modules) for power-operated gates and doors, which continuously captures operating data such as cycle counts, performs real-time evaluation, and enables predictive maintenance and remote monitoring via dashboard and app. The Dynalogic 5 control system extends networking capability to up to 64 high-speed DYNACO doors with multi-interlocking airlock functions and optimization of opening profiles. Digital workflow tools include the CAVEA knowledge and documentation platform, the Service App for legally compliant digital operator inspections (Betreiberprüfung 4.0), and the digitale Kundenakte for full traceability of maintenance and fire-protection documentation.

The business model combines recurring revenue from maintenance contracts (Wartungsverträge) with project-based revenue from modernization and new installations, transactional revenue from replacement parts, and professional-services revenue from one-time inspection, testing, and repair work. The company operates as part of the STÖBICH Gruppe, positioning itself as a manufacturer-independent single-source service partner across multiple OEM brands. Go-to-market is executed through direct field sales (outside and inside sales), a regional branch structure, and dedicated key account management, supported by digital marketing, social media, email newsletter, and industry trade-show presence including BIM World Munich and VdS-BrandSchutzTage. No pricing is publicly disclosed; contracts are quote-based.

Name

Protec-24 facility service GmbH

Legal name

Protec-24 facility service GmbH

Website

https://protec-24.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Protec-24 facility service GmbH is a German facility services company providing maintenance, inspection, repair, and modernization of doors, gates, and fire protection systems across 30+ branches in Germany, Austria, and Switzerland, serving building operators, industrial facilities, and commercial real estate.

Ownership category

akta.pro rank

Headquarters

HQ city

Goslar

HQ country

Germany

HQ region

Europe

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Wartungsverträge (Maintenance Contracts): Recurring maintenance and inspection services for doors, gates, and fire protection systems. Contracts provide 24/7 availability and regular scheduled maintenance. Revenue generated through annual or multi-year contract terms with service level commitments.
2. Prüfung und Wartung (Inspection and Maintenance Services): One-time and recurring inspection, testing, and maintenance services. Includes legally required annual inspections, monthly functional checks, and corrective maintenance. Priced per service or included in maintenance contracts.
3. Instandhaltung (Repair Services): Repair services for defects and damage to existing systems. Includes emergency repair services available 24/7. Revenue from parts replacement and labor.
4. Modernisierung & Neuanlagen (Modernization and New Installations): Modernization of existing systems and installation of new systems. Includes consultation, supply of equipment, installation, and commissioning. Project-based revenue.
5. Ersatzteile (Replacement Parts): Supply of replacement parts for doors, gates, and fire protection systems. Parts sourced from various manufacturers. Revenue from parts sales.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Protec-24 facility service GmbH is a facility services provider that delivers maintenance, inspection, repair, modernization, and new installation services for power-operated doors, gates, and fire protection systems across commercial and industrial buildings. Its core offering is a manufacturer-independent 360° service concept backed by 30+ branches across Germany, Austria, and Switzerland, complemented by IoT-enabled hardware upgrades, digital operator check tooling, and digital documentation platforms for customers with regulatory compliance obligations.

Product overview

Protec-24 facility service GmbH is a facility management company specializing in doors, gates, and fire protection systems. Their product portfolio centers on the IoT Hardware-Upgrade as a core smart solution for power-operated systems, complemented by a comprehensive range of DYNACO high-speed doors (with Dynalogic 5 intelligent control), fire and smoke protection products (including textile closures, fire doors, sliding gates, sectional doors, holding systems, and smoke/heat exhaust systems), and industrial doors and loading equipment (sectional, rolling, folding, barriers, scissor lifts, loading docks). The 360-degree service concept provides full lifecycle support including consulting, documentation, inspection, maintenance, repair, and modernization. Their digital offerings include a Service App for operator inspections and a digital customer file for documentation management. The company operates from over 30 branches across Germany, Austria, and Switzerland.

Differentiator

Problem solved

Functional benefit

Brands

• PROTEC-24: Main brand name for facility services including maintenance, inspection, and installation of doors, gates, and fire protection systems
• IoT Hardware-Upgrade
• BOTEVO
• 360° Leistungsprinzip

Products and services

• IoT Hardware-Upgrade for power-operated doors and gates Intelligent IoT-based hardware upgrade for power-operated gates and doors that captures operating data continuously, performs real-time analysis, and enables predictive maintenance to prevent failures and reduce downtime for commercial and industrial building operators.
• Schnelllauftore (High-Speed Doors) DYNACO high-speed industrial doors with rapid opening/closing cycles, self-repairing flexible curtains, and configurations for interior, exterior, cold storage, cleanroom, and ATEX environments, supplied and serviced by Protec-24 for industrial and logistics facilities.
• Dynalogic 5 control system for high-speed doors Intelligent control system for DYNACO high-speed doors enabling networking of up to 64 doors, remote monitoring, multi-interlocking airlock functions, individual opening heights, intelligent obstacle detection, and data analysis.
• Brandschutztüren und Brandschutztore (Fire Protection Doors and Gates) Fire protection doors, sliding gates, and sectional doors with fire resistance classes T30/EI30 to T120/EI120 compliant with DIN EN 13501, installed and serviced by Protec-24 to contain fire and smoke in commercial and industrial buildings.
• Textile Rauch- und Feuerschutzabschlüsse (Textile Smoke and Fire Protection Closures) Flexible textile smoke and fire protection barriers for industrial applications, compliant with DIN EN 12101-1, with minimal space requirements and multiple mounting options, supplied and serviced by Protec-24.
• Feststellanlagen (Fire Door Holding Systems) Fire door holding systems that keep fire doors open during normal operation and automatically release them on fire alarm, compliant with DIBt approval and DIN EN 14637, supplied and maintained by Protec-24.
• Rauch-Wärme-Abzugsanlagen (Smoke and Heat Exhaust Systems) Smoke and heat exhaust ventilation systems that automatically activate during fires to extract smoke and toxic gases, protecting escape routes and supporting firefighting operations, supplied and maintained by Protec-24.
• Drehtüren und Automatiktüren (Swing and Automatic Doors) Automatic door systems including swing doors, revolving doors, and sliding doors from GEZE, compliant with DIN 18650 and DIN EN 16005, available as fire protection or smoke protection variants, supplied and serviced by Protec-24.
• Laufregler / Schließgeschwindigkeitsregler (Door Closing Speed Controllers) Door closing speed controllers from Kendrion (Linnig) with adjustable closing speeds, with or without holding devices, and electric opening assistance, supplied and configured by Protec-24.
• Sektionaltore, Rolltore, Rollgittertore (Sectional, Rolling, and Grille Doors) Industrial doors including sectional doors, rolling doors, and rolling grille doors in various materials and configurations, compliant with EN 13241-1, supplied and serviced by Protec-24.
• Verladebrücken (Loading Bridges / Dock Levelers) Loading dock equipment including dock levelers, bridges, and seals compliant with EN 1398 and BG safety guidelines, supplied and maintained by Protec-24 for logistics and industrial customers.
• Hubtische (Scissor Lift Tables) Scissor lift tables and industrial lifting equipment compliant with DIN EN 1570 and BGR 500, available in various configurations for different load capacities and applications, supplied and serviced by Protec-24.
• Schrankenanlagen (Vehicle Barriers and Gate Systems) Vehicle barrier and gate systems including turnstiles and parking barriers compliant with EN 13241-1, with various control options and safety systems, supplied and serviced by Protec-24.
• Fluchtwegsicherung (Escape Route Security Systems) Emergency exit security systems compliant with DIN EN 179 and DIN EN 1125, ensuring safe evacuation while preventing unauthorized access, supplied and maintained by Protec-24.
• Hofeinfahrtstore (Courtyard Entrance Gates) Gate systems for property entrances including sliding and swing gates in various materials, compliant with EN 13241-1, with manual or automatic operation, supplied and serviced by Protec-24.
• Anfahrschutz (Collision Protection Systems) Impact protection systems including bollards and warning bars to protect buildings, equipment, and vehicles from collision damage, supplied and installed by Protec-24.
• Fire Multi Detector Multi-criteria fire detection device for technical fire protection applications, providing early warning through combined detection methods, supplied and serviced by Protec-24.
• 360° Leistungsprinzip (360° Service Concept) Full-service offering encompassing consulting, documentation, inspection, maintenance, repair, and modernization for all doors, gates, and fire protection systems from a single provider, delivered through Protec-24's 30+ branch network.
• Prüfung und Wartung (Inspection and Maintenance Services) Regular inspection and maintenance services ensuring legal compliance, safety, and longevity of installed systems, including legally required annual inspections per ArbStättV and regional building codes, offered as recurring contracts or one-time services.
• Instandhaltung (Repair Services) Repair services for defects and damage to existing doors, gates, and fire protection systems, including 24/7 emergency repair availability, priced for parts and labor.
• Modernisierung & Neuanlagen (Modernization and New Installations) Modernization of existing doors, gates, and fire protection systems and installation of new systems, including consultation, equipment supply, installation, and commissioning, delivered as project-based engagements.
• Service App (Betreiberprüfung 4.0) Digital mobile application for conducting legally compliant operator checks on fire protection doors and gates, replacing paper-based documentation with fully digital workflows for building operators.
• Digitale Kundenakte (Digital Customer File) CAVEA-based digital platform for maintenance and documentation of fire protection and power-operated systems, providing full traceability of inspection reports and service history for building operators.

Quantifiable outcome

• Over 600 maintenance operations per day demonstrate operational scale and service capacity

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• BOTEVOcoreStrategic or Co-development PartnerStrategic partnership for the distribution of innovative IoT hardware upgrade for door controls. The BOTevo system increases operational safety, makes maintenance more efficient, and contributes to energy savings through intelligent control potentials. Distributed by PROTEC-24.
• STÖBICHcoreStrategic or Co-development PartnerPart of the STÖBICH Group. PROTEC-24 operates as part of the STÖBICH Group which specializes in fire protection. Joint presence at VdS-BrandSchutzTagen 2025.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dussmann Group (Dussmann Service Deutschland GmbH): Large facility management and technical services group active in Germany. Comparable as a broad incumbent that competes for integrated facility services contracts, some of which include door, gate, and fire-protection maintenance.
• Apleona GmbH: Major European facility management provider offering integrated technical building services. Comparable as a broader-scope incumbent competing for enterprise facility maintenance contracts that include fire-protection and door-system services.
• WISAG Industrie Service Holding GmbH: Large German facility and industrial services provider offering technical building services including door, gate, and fire-protection maintenance. Comparable because it competes for the same enterprise maintenance contracts across multi-site industrial customers in DACH.
• STRABAG Property and Facility Services GmbH: German facility and property management provider offering technical building services. Comparable as a broad incumbent competing for technical facility maintenance contracts with similar building-operator customers in DACH.
• Stöbich Brandschutz GmbH: Parent-group company focused on fire-protection products including textile smoke curtains, conveyor closures, and fire hoods. Comparable as a sister entity under STÖBICH Gruppe with overlapping fire-protection product and service scope.
• SPIE GmbH: Provider of multi-technical facility services across Germany and Europe, including fire-protection and building-equipment maintenance. Comparable as a broad technical services incumbent addressing the same building-operator and industrial customer base.

Direct peers

• Tormax (Landert Group): Manufacturer and servicer of automatic sliding, swing, and revolving door systems. Comparable because it overlaps with Protec-24's automatic-door installation and maintenance business, particularly for commercial real estate customers.
• GEZE GmbH: Manufacturer and service provider of automatic door systems, revolving doors, and door automation. Comparable because both sell, install, and service automatic and fire-protection door systems for commercial and industrial buildings, often serving the same building-operator customers in DACH.
• Teckentrup GmbH & Co. KG: Manufacturer of fire-protection doors, sliding doors, sectional doors, and rolling shutters with a service and maintenance arm. Comparable as a direct product-and-service peer in fire-protection and industrial door systems across German-speaking markets.

Emerging players

• Heinen Automation GmbH: Specialist German provider of automatic door and gate service and maintenance. Comparable as a more niche service-focused peer in the same automatic-door and gate maintenance category, though smaller and more regionally concentrated.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Protec24facilityserviceGmbH
• Instagraminstagram.com/Protec_24_facility_service
• LinkedInlinkedin.com/company/protec-24-facility-service-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Protec-24 facility service GmbH