What Protele Telecom does

Protele Telecom ME LTDA is a Brazilian telecommunications solutions provider headquartered at Av. Senador Vergueiro, 4744 in São Bernardo do Campo, São Paulo. Founded in 2015 and structured as a Microempresa Limitada (ME LTDA), the company operates with a small team of 7 employees and serves business clients requiring telecommunications services and technical support in the São Paulo region. The company's product portfolio centers on a single "Soluções" (Solutions) offering under which it delivers telecommunications services paired with tiered technical assistance — urgent, moderate, preventive, and contract-based (preferential) — accessible through a web-based ticket submission portal that uses TeamViewer for remote troubleshooting.

The business model is B2B services-led with quote-based pricing negotiated through the company's website contact form; no public pricing or standard rate card is disclosed. Service delivery is hybrid: a direct support ticket system for existing customers combined with on-site/remote technician response for field issues. The website lists a "Fornecedores" (Suppliers) page and a "Clientes da Família" (Clients of the Family) page, indicating the company acts as a telecom services reseller or systems integrator that partners with upstream carriers or equipment vendors, and serves a named base of business clients (logos not extractable from the provided data). Marketing and customer acquisition appear to run through the company website (proteletelecom.com.br) and direct contact channels, with no disclosed presence on LinkedIn, Facebook, Instagram, or other social platforms.

There is no disclosed revenue, funding, management team, certifications, M&A activity, or geographic expansion beyond the São Paulo regional footprint. Ownership structure is opaque, with no public information on founders, shareholders, or institutional investors. The company appears to operate independently as a small-scale local telecom services provider with a narrow product surface and minimal digital infrastructure relative to peer-scale benchmarks.

Name

Protele Telecom

Legal name

PROTELE TELECOM ME LTDA

Website

https://proteletelecom.com.br

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Protele Telecom is a São Paulo-based B2B telecommunications services provider offering tiered technical support (urgent, preventive, and contract-based) to regional business clients through a small direct-sales and ticket-based service model.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (517810)

SIC

Services-Management Services (8741), Communications Services, Nec (4899)

akta.pro primary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

akta.pro secondary industries

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB), VIP/White-Glove & Executive Support (BPAAABAL)

Keywords

• Telecommunications services
• Business telecom support
• Technical assistance services
• Telecom solutions
• Network support

Headquarters

HQ city

São Bernardo do Campo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Distribution channels1 record

Marketing channels1 record

Core offering

Protele Telecom provides business-focused telecommunications solutions and technical support services in São Bernardo do Campo, São Paulo. The company delivers tiered technical assistance covering urgent, moderate, preventive, and preferential (contract-based) support levels to address day-to-day telecom operational needs of business clients. Services are accessed through quote requests and a dedicated technical support ticket system.

Product overview

Protele Telecom ME LTDA is a telecommunications solutions provider offering business-focused telecom services in São Bernardo do Campo, São Paulo. The company operates as a single-product service offering under the 'Soluções' (Solutions) brand, providing technical support services with varying urgency levels (urgent, moderate, preventive, and preferential/contract-based). The company serves both individual clients and business customers through its family of clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Soluções de Telecomunicações (Telecommunications Solutions) Telecommunications solutions and technical support services for business clients in São Paulo, delivered through tiered urgency levels (urgent, moderate, preventive, and preferential/contract-based). The offering includes remote support capabilities and a dedicated technical support ticket system for service delivery.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights2 records

Market position

Strengths3 records

Weaknesses3 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/proteletelecom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Protele Telecom