PACIFICSOURCE ADMINISTRATORS, INC.

What PACIFICSOURCE ADMINISTRATORS, INC. does

PacificSource Administrators, Inc. (PSA) is a Springfield, Oregon-based subsidiary that provided Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) administration services to employer-sponsored benefit plans in the Pacific Northwest. Founded in 2003 and operating with approximately 5 employees, PSA functioned as a dedicated administration unit within the broader PacificSource Health Plans ecosystem, a not-for-profit regional health plan serving Oregon, Idaho, Montana, and Washington. The product portfolio centered on FSA and HRA account management, accessed through the InTouch online portal for members, employers, producers, and providers, alongside the myPacificSource mobile application available on iOS and Android.

PSA's business model was built on managed services revenue from FSA and HRA administration, supplemented by its integration with the parent group's health insurance premium revenue streams across PacificSource Health Plans, PacificSource Community Solutions, and PacificSource Community Health Plans. Distribution relied on direct employer sales, a licensed producer/agent network, and self-service online portals. The underlying technology stack included digital member and provider portals, electronic claims processing, prior authorization systems, and telehealth services, all shared with the broader PacificSource corporate group.

Effective December 31, 2025, PacificSource Administrators discontinued its FSA and HRA services, transitioning all existing clients and participants to PNC BeneFit Plus through a dedicated transition partnership. The parent PacificSource Health Plans continues to operate medical, dental, vision, behavioral health, Medicare Advantage, and Medicaid lines of business across the Pacific Northwest, but PSA as a standalone FSA/HRA administration entity is winding down. No public funding, M&A, or independent financial disclosures are associated with PSA.

Name

PACIFICSOURCE ADMINISTRATORS, INC.

Legal name

PacificSource Administrators, Inc.

Website

https://psa.pacificsource.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

PacificSource Administrators, Inc. is a Springfield, Oregon-based subsidiary of PacificSource Health Plans that provided FSA and HRA administration services to employer groups in the Pacific Northwest. Effective December 31, 2025, the company discontinued its core services and transitioned clients to PNC BeneFit Plus.

Ownership category

akta.pro rank

Product category

Employee Benefits Administration

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Health and Welfare Funds (525120)

SIC

Hospital & Medical Service Plans (6324), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Flexible Benefits Administration (FSA/HSA/HRA) (HLAEALAK)

akta.pro secondary industries

Employer Health Reimbursement Arrangements (HRA/ICHRA/QSEHRA) Administration (HLAEAAAG), Benefits Administration & Enrollment Support (BPAAAIAB)

Keywords

• Employee benefit administration
• Flexible spending accounts
• Health reimbursement arrangements
• FSA administration
• HRA administration

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Health Insurance Premiums: PacificSource Health Plans, PacificSource Community Solutions, PacificSource Community Health Plans, and PacificSource Administrators, Inc. generate revenue through health insurance premiums paid by individuals, employers, Medicare, and Medicaid programs.
2. FSA and HRA Administration: Administrative services for Flexible Spending Accounts (FSA) and Health Reimbursement Arrangements (HRA). Effective December 31, 2025, these services will be discontinued and transitioned to PNC BeneFit Plus.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

PacificSource Administrators, Inc. (PSA) administered Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) services for employer-sponsored benefit plans. Operating as part of the PacificSource Health Plans not-for-profit ecosystem, PSA served employer groups across the Pacific Northwest, with services accessed through the InTouch online portal and the myPacificSource mobile application. Effective December 31, 2025, PSA's FSA and HRA services are being discontinued and transitioned to PNC BeneFit Plus.

Product overview

PacificSource Administrators, Inc. (PSA) offered a portfolio of employee benefit administration products including Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) services, delivered through the InTouch Online Portal for members, employers, producers, and providers, and the myPacificSource Mobile App. As of December 31, 2025, PacificSource Administrators ceased offering HRA and FSA services, with clients transitioning to PNC BeneFit Plus. The company also provides access to provider portals, authorization tools, telehealth services, and pharmacy/dental/vision administration under the broader PacificSource Health Plans umbrella.

Differentiator

Problem solved

Functional benefit

Products and services

• FSA & HRA Administration Services Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) administration services for employer-sponsored benefit plans. Services are ceasing operations effective December 31, 2025, with clients transitioning to PNC BeneFit Plus.
• InTouch Online Portal Web-based portal providing access for members, employers, producers, and providers to manage benefits, claims, prior authorizations, and plan information.

Segments4 records

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• PNC BeneFit PluscoreStrategic or Co-development Partner · 31 December 2025PNC BeneFit Plus is the designated transition partner for PacificSource Administrators' FSA and HRA services. Effective December 31, 2025, existing PSA clients and participants will be transitioned to PNC BeneFit Plus for continued FSA and HRA administration services. A dedicated transition website has been established to facilitate the migration of accounts and participants.

Recent moves3 records

Expansion highlights1 record

Broad incumbents

• ADP TotalSource (PEO): Major PEO and HR outsourcing incumbent that bundles benefits administration, including FSA/HRA administration, with payroll—competes for the same employer customers as PSA's broader PacificSource distribution.
• Optum (UnitedHealth Group): Large-scale third-party administrator through Optum Health and Optum Financial (via ConnectYourCare), providing benefits administration, claims, and risk-bearing services to employer health plans comparable to PacificSource's broader admin functions.
• Paychex: Large HR, payroll, and benefits administration provider for SMB employers; its benefits administration suite includes FSA/HRA administration and competes for the same Pacific Northwest small-group employers PacificSource targets.
• Benefitfocus: Benefits administration technology platform serving large employer health plans with enrollment, FSA/HRA, and consumer-driven health account workflows—overlapping the broader PacificSource admin ecosystem.

Emerging players

• Businessolver: Benefits administration technology provider for mid-market and large employers—manages enrollment, FSA/HRA, and COBRA workflows comparable to PSA's offerings for employer benefit plans.
• Maestro Health: Third-party benefits administrator and PEO offering self-funded plan administration, COBRA, and consumer-driven account management for employer health plans—comparable to PacificSource's admin ecosystem.

Direct peers

• WEX Health (formerly Discovery Benefits): Operates a dedicated consumer-directed benefits (CDB) platform administering FSA, HSA, HRA, commuter, and COBRA accounts for employers—a direct substitute for PSA's FSA/HRA offering.
• HealthEquity: Largest independent HSA custodian and a leading FSA/HRA administrator for employer-sponsored benefit plans—direct competitor to PSA's discontinued FSA/HRA administration business across similar employer customers.
• ConnectYourCare (Optum Financial): Now part of Optum Financial, administers consumer-directed benefit accounts (HSA, FSA, HRA) on behalf of large employer health plans in the U.S.—direct overlap with PSA's former core product.
• PNC BeneFit Plus: PNC's employee benefits division is the designated successor taking over PSA's FSA/HRA client book on 12/31/2025—functionally identical administration services, which is why they are peers.

Market position

Strengths2 records

Weaknesses3 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

• YouTubeyoutube.com/user/pacificsource
• Facebookfacebook.com/PacificSource
• LinkedInlinkedin.com/company/pacificsource-administrators-inc.
• Instagraminstagram.com/pacificsourcehealthplans/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PACIFICSOURCE ADMINISTRATORS, INC.