Queensland Public Sector Commission

What Queensland Public Sector Commission does

The Queensland Public Sector Commission (PSC) is a Queensland Government central statutory authority established in 2022 under the Public Sector Act 2022, headquartered in Brisbane at Level 27, 1 William Street. It operates as the system-level steward of the state's 240,000+ public sector workforce, serving the 21 Queensland Government departments and statutory authorities that constitute its entire client base. The PSC's functions include whole-of-sector HR policy and directive development, executive recruitment for chief executive roles, conduct and performance advisory through the Conduct and Performance Excellence (CaPE) and HR Assist services, leadership development programs (including People Matters), workforce data analytics, and administration of the Working for Queensland employee survey. It also stewards equity, diversity and inclusion programs including the Gender Pay Equity Dashboard and the #BeHere4Qld employer brand.

The PSC's product surface is portfolio-based rather than a unified technology platform. Its offerings span policy frameworks (Flex-connect, Be Healthy Be Safe Be Well), data tools (Gender Pay Equity Dashboard), service lines (executive search, HR advisory, leadership development), and reporting products (Annual Reports, State of the Sector Report, conduct and performance data releases). The agency explicitly does not develop proprietary technology products; its capability rests on regulatory authority, workforce datasets, and senior advisory expertise rather than software. Governance is provided by the Public Sector Governance Council, with the Commissioner (David Mackie, PSM) and two Deputy Commissioners leading an executive team that includes Executive Directors for Strategic Workforce Futures, Public Sector Employment Practice, and Delivery and Performance.

The PSC's business model is non-commercial: services are delivered free of charge to Queensland public sector agencies, funded through consolidated state government appropriation under the Department of the Premier and Cabinet. Customer segments are defined by personnel role (Chief Executives, Senior Leaders, HR Practitioners) rather than industry, with go-to-market executed through direct service delivery, the psc.qld.gov.au website, LinkedIn, and the quarterly Hello from Public.Co newsletter. The PSC has approximately 100 FTE and operates as a captive provider within Queensland, with no geographic expansion beyond its single-state jurisdiction.

Name

Queensland Public Sector Commission

Legal name

Public Sector Commission

Website

https://psc.qld.gov.au

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

The Queensland Public Sector Commission is a Queensland Government central statutory authority providing HR policy advisory, executive recruitment, conduct and performance support, leadership development, and workforce analytics to the state's 240,000+ public sector employees across 21 departments.

Ownership category

akta.pro rank

Product category

Public Sector Human Resources Advisory Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Human Resource Programs (9231)

SIC

Services-Management Services (8741), Services-Employment Agencies (7361)

akta.pro industry

PRIMARYBPAIAAAD

Civil Service & Public Administration (HR, Org Dev, Workforce Policy)

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYBPAIAAAB

Central Government Policy, Strategy & Performance (incl. OMB-style functions)

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYBPACAFAK

Government & Public Sector Direct Hire

Business & Public Services/HR, Staffing & Recruitment Services/Permanent Placement & Direct Hire

Keywords

• Public sector HR advisory
• Workforce policy services
• Executive recruitment government
• Leadership development programs
• Public administration services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Infrastructure

Distribution channels1 record

Marketing channels4 records

Core offering

The Queensland Public Sector Commission is a Queensland Government central agency that provides HR advisory services, workforce policy guidance, leadership development programs, executive recruitment, conduct and performance support, and workforce analytics to the Queensland public sector. It administers the Public Sector Act 2022 and the Public Sector Ethics Act 1994, operates the Conduct and Performance Excellence (CaPE) and HR Assist services, runs the Working for Queensland employee survey, manages the #BeHere4Qld employer brand, and publishes sector-wide data products including the Gender Pay Equity Dashboard. Services are provided free of charge to Queensland Government departments, agencies, chief executives, senior leaders, and HR practitioners.

Product overview

The Queensland Public Sector Commission is a government central agency providing a portfolio of advisory services, frameworks, and tools for the Queensland public sector. Rather than a unified software product, PSC offers discrete service areas including: HR policy and public administration advisory services; strategic workforce analysis and planning; Conduct and Performance Excellence (CaPE) and HR Assist services; leadership development programs (including People Matters and Queensland public sector leadership development series); talent management and executive recruitment; diversity and inclusion programs; and workforce data tools like the Gender Pay Equity Dashboard. Supporting platforms include the #BeHere4Qld employer brand portal, along with frameworks for flexible work (Flex-connect), employee wellbeing (Be Healthy, Be Safe, Be Well), and sector-wide strategies. The PSC also publishes annual reports, maintains the Working for Queensland Survey program, and administers HR directives and guidelines under the Public Sector Act 2022.

Differentiator

Problem solved

Functional benefit

Brands

• #BeHere4Qld: Queensland Government employer brand promoting careers in the Queensland public sector workforce

Products and services

• Conduct and Performance Excellence (CaPE) and HR Assist Service Specialist advisory service supporting HR practitioners, managers, and senior leaders across the Queensland public sector to deliver positive workplace outcomes, providing guidance on complex HR matters and conduct and performance issues.
• Strategic Workforce Analysis and Planning Services Workforce data collation, analysis, and reporting including employee demographics, job performance tracking, FTE monitoring, and research on workforce trends for the Queensland public sector.
• HR Policy and Public Administration Advisory Services Development and delivery of directives, policies, guidelines, and workforce strategies; support for agencies on workforce management, governance, and best-practice implementation aligned with legal standards.
• Leadership Development Programs Queensland public sector leadership development series, People Matters leadership programs, and development programs for building a pipeline of future leaders, including executive coaching and advisory services.
• Talent Management Services Services to improve recruitment, selection, and retention of the public sector workforce, including executive recruitment, graduate entry promotion, and employer brand promotion through #BeHere4Qld.
• Diversity and Inclusion Programs Equity and diversity strategies, gender pay equity dashboards, inclusive recruitment initiatives, Aboriginal and Torres Strait Islander career pathway service, and LGBTIQ+ action plan implementation.
• Executive Recruitment Services Chief executive search and recruitment activities, including approvals and onboarding support for the Queensland public sector.
• Working for Queensland Survey Annual employee satisfaction survey for the Queensland Government workforce, providing insights into workplace culture, inclusion, and identifying workforce trends to enhance workplace strategies.
• #BeHere4Qld Employer Brand Platform Queensland Government employer brand initiative promoting career opportunities and showcasing diverse roles and employee experiences across the Queensland public sector workforce.
• Flex-connect Framework Framework outlining commitment to agile and flexible work, providing principles to support successful implementation of flexible work approaches across the Queensland public sector.
• Be Healthy, Be Safe, Be Well Framework Commitment to creating workplaces where employees can thrive and achieve their best, focusing on employee health, safety, and wellbeing across the Queensland public sector.
• Gender Pay Equity Dashboard Interactive online dashboard providing annual snapshots of gender pay equity performance across Queensland public sector departments, including workforce composition and disparity analysis.
• HR Policy Directives and Guidelines Whole-of-sector HR policies, directives, and legislation, including the Public Sector Act 2022 framework, Code of Conduct for the Queensland Public Service, and recruitment and selection directives.

Quantifiable outcome

• 98.5% of Queensland public sector workforce meets or exceeds conduct and performance standards
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NSW Public Service Commission: NSW's equivalent central public service agency, providing HR policy, executive recruitment, workforce analytics and leadership development across the NSW Government. Most directly comparable to the Queensland PSC in mandate, structure and service portfolio.
• ACT Public Service Commission: ACT Government's central agency for public service workforce policy, executive leadership and integrity oversight. Comparable mandate to the Queensland PSC at a territory level.
• Tasmanian State Service Commission: Tasmania's central public sector commission responsible for whole-of-sector HR policy, executive employment and workforce management. Smaller scale than Queensland PSC but functionally analogous.
• South Australian Public Sector Commission: South Australia's central agency overseeing public sector employment, integrity and workforce strategy. Comparable mandate, governance model and service areas to the Queensland PSC.
• Victorian Public Sector Commission: Victoria's central public sector body responsible for public service standards, workforce policy, executive employment and integrity oversight. Directly comparable to Queensland PSC as a state-level public sector steward with HR, conduct and leadership mandates.
• Public Sector Commission (Western Australia) — People and Culture division: WA's dedicated public sector HR and workforce division operating alongside other central agencies. Directly comparable service areas (executive recruitment, conduct, leadership) to Queensland PSC.
• Western Australian Public Sector Commission: WA's central agency governing public sector workforce policy, executive recruitment and ethics. Operates an equivalent model to the Queensland PSC across WA Government departments.

Regional players

• Te Kawa Mataaho Public Service Commission (New Zealand): New Zealand's central public service agency overseeing leadership, workforce and integrity across the NZ Public Service. Comparable mandate and statutory authority model to Queensland PSC, but operating across a different jurisdiction.

Broad incumbents

• Australian Public Service Commission: The federal-level equivalent responsible for APS-wide workforce strategy, HR policy and leadership development. Larger scope than Queensland PSC but directly comparable in function; sits above it in the Australian public-sector architecture.
• NSW Department of Customer Service: Larger NSW central agency encompassing HR, workforce and broader service-delivery functions across NSW. Wider portfolio than Queensland PSC but overlapping capability in workforce policy and HR strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/qld-public-sector-commission

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Queensland Public Sector Commission