Public Trustee WA

What Public Trustee WA does

Public Trustee WA is a Western Australian state government entity operating under the Department of Justice, delivering independent professional trustee and asset management services to the residents of Western Australia. The organization was established in 1941 and is headquartered at 553 Hay Street, Perth, with a workforce of approximately 59 employees. Its statutory mandate covers Will preparation, Enduring Power of Attorney (EPA) drafting and acting as Donee, deceased estate administration, trust management for minors and beneficiaries, management of financial affairs for individuals deemed legally incapable, protection of personal injury and criminal injury compensation awards, and financial elder abuse prevention. The organization also runs the Give2Good charitable giving platform and provides educational events, seminars, and training.

The entity operates as a hybrid of free advisory services and fee-based professional services, with both tiers accessible to all Western Australians. Distribution is direct-to-consumer through walk-in service at the Perth office, dedicated phone lines (1300 746 116 for new enquiries, 1300 746 212 for represented persons), email, and online contact via the WA government portal (wa.gov.au). Marketing is conducted through the government's official website, Facebook, and LinkedIn. The revenue model is professional services fees on Will preparation, EPA drafting, estate administration, and trust management, alongside free advisory services. No financial figures are publicly disclosed. Public Trustee WA holds no patents, trademarks, formal partnerships, or external certifications, and reports no API, SDK, or proprietary technology assets. As a statutory state entity, it is wholly owned and controlled by the Government of Western Australia with no private shareholders or external investors.

Name

Public Trustee WA

Legal name

Public Trustee (Western Australia)

Website

https://publictrustee.wa.gov.au

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Public Trustee WA is a Western Australian government entity under the Department of Justice, providing independent trustee, Will drafting, Enduring Power of Attorney, deceased estate administration, and trust management services to all Western Australians via its Perth office, phone, and online channels.

Ownership category

akta.pro rank

Product category

Trustee and Estate Administration Services

NAICS

Executive, Legislative, and Other General Government Support (921)

akta.pro primary industry

Fiduciary Agency & Trustee-for-Hire Services (FSAAANAL)

akta.pro secondary industries

Directed Trust & Trust Advisory Services (FSAAANAK), Guardianship, Conservatorship & Special Needs Trust Services (FSAEAKAG), Public Asset & Investment Management (BPAIAEAG)

Keywords

• Estate administration services
• Will preparation services
• Trustee services
• Enduring power of attorney
• Deceased estate management

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Fee-based services: Public Trustee offers a range of fee-based community services including Will preparation advice, Enduring Power of Attorney preparation, deceased estate administration, and trustee services for those deemed legally incapable. Services are accessible to all Western Australians with both free advisory services and charged professional services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Public Trustee WA is a state-government statutory office that delivers professional trustee and asset management services to Western Australian residents. Core offerings include Will preparation, Enduring Power of Attorney preparation and acting as Donee, deceased estate administration, and trust management, supplemented by private administrator support, the Give2Good charitable giving platform, and financial elder abuse prevention services. Both free community advisory services and fee-based professional services are offered.

Product overview

Public Trustee WA is a government agency offering a unified suite of professional trustee and asset management services to Western Australians. The core portfolio consists of Will drafting (Make a Will), deceased estate administration (Deceased Estates), Enduring Power of Attorney preparation, and Trust Management services. Supporting services include Private Administrator Support for financial administrators, Financial Elder Abuse Prevention, Events/Seminars/Training, and Charitable Giving via the Give2Good platform. The organization also provides recruitment information. These services operate Monday to Friday, 8:30 am to 4:30 pm, and are delivered as free and fee-based community services.

Differentiator

Problem solved

Functional benefit

Products and services

• Make a Will
• Deceased Estates
• Enduring Power of Attorney (EPA)
• Trust Management
• Private Administrator Support
• Charitable Giving (Give2Good)
• Financial Elder Abuse Prevention
• Events, Seminars and Training

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Expansion highlights4 records

Broad incumbents

• Perpetual Limited: Australia's largest private trustee and wealth manager offering Will, estate, and trust services as part of a broader financial services portfolio. Comparable service offering but as a profit-driven incumbent rather than statutory body.
• Equity Trustees: Major Australian private trustee providing Wills, estate administration, charitable trust, and superannuation trustee services. Competes directly with Public Trustee WA on estate and trust mandates.

Direct peers

• Public Trustee Queensland: Queensland's government trustee offering Will, estate, trust, and financial administration services. Directly comparable state-level public trustee operation.
• NSW Trustee and Guardian: New South Wales statutory trustee providing Will preparation, estate administration, financial management, and guardianship services. Closest peer in terms of statutory independence and full-service trustee offering.
• Australian Executor Trustees: Private-sector provider of trustee, estate administration, and Will-related services across Australia. Direct competitor for fee-based estate and trust work in WA.
• Public Trustee South Australia: South Australian statutory trustee providing Will, estate, and trust administration. Direct interstate peer in service mandate and government ownership.
• State Trustees (Victoria): Statutory government trustee in Victoria providing Will, EPA, deceased estate, and trust administration services. Direct analogue to Public Trustee WA in service scope, mandate, and government ownership.
• Public Trustee Tasmania: Tasmania's government trustee offering estate administration, Will, and trust services. Closest peer in terms of small-state scale and operating model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/publictrustee
• LinkedInlinkedin.com/company/public-trustee-wa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Public Trustee WA