Baltimore City Department of Public Works

Municipal Water and Wastewater Servicespublicworks.baltimorecity.gov

Baltimore City Department of Public Works is a municipal government department providing water supply, wastewater, stormwater, trash, and recycling services to the residents and businesses of Baltimore City and the surrounding metropolitan area of nearly 2 million people.

Company typePrivate
Founded-
HeadquartersBaltimore, United States
Headcount101–250
GTM typeB2C
OfferingServices

What Baltimore City Department of Public Works does

Baltimore City Department of Public Works (DPW) is a municipal government department of the City of Baltimore that delivers essential public utility and sanitation services to the residents and businesses of Baltimore City and the surrounding metropolitan area, which it serves with stormwater and wastewater infrastructure covering nearly 2 million people. Its core operational offerings span water treatment and supply through Baltimore's Water System, wastewater and stormwater management under a federal Sanitary Sewer Consent Decree Program, municipal solid waste collection (curbside trash and bulk pickup), and recycling services supported by community drop-off centers and hard-to-recycle disposal programs. On the customer-facing side, DPW operates a 311 citizen service request portal, an online Water Bill Payment Portal, a phone/contact center, and equity-oriented billing products including the Water4All discount program and PromisePay flexible payment plans; it also runs the Zero Waste Movement coalition and an Office of Equity and Environmental Justice.

DPW is funded through a mix of water and sewer bill collections, city budget appropriations, and municipal financing rather than operating as a revenue-generating commercial enterprise, and it does not disclose consolidated financial figures. Its go-to-market is purely direct-to-government-to-citizen: it is the sole legally authorized provider of these essential services within Baltimore City limits, distributing through self-serve digital portals, physical drop-off locations, and a centralized contact center, with marketing limited to the official city website, 311 system, email communications, and newsletter outreach. As a government department under the authority of the Mayor of Baltimore and Baltimore City Council, DPW has no independent ownership, no funding rounds, and no commercial partnerships documented in the source data; its 194 employees are supported by an active hiring pipeline via the city's Workday careers portal.

Baltimore City Department of Public Works firmographics

Firmographics

Name: Baltimore City Department of Public Works
Legal name: Baltimore City Department of Public Works
Website: https://publicworks.baltimorecity.gov
Company type: Private
Operating status: Operating
Headcount range: 101–250 employees
Short description: Baltimore City Department of Public Works is a municipal government department providing water supply, wastewater, stormwater, trash, and recycling services to the residents and businesses of Baltimore City and the surrounding metropolitan area of nearly 2 million people.
Ownership category
akta.pro rank

Baltimore City Department of Public Works industry classification

Industry

Product category: Municipal Water and Wastewater Services
NAICS: Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Utilities (221)
SIC: Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)
akta.pro primary industry: Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

Municipal water services
Wastewater management
Solid waste collection
Recycling services
Stormwater management

Where Baltimore City Department of Public Works is headquartered

Location

Headquarters

HQ city: Baltimore
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Baltimore City Department of Public Works business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Infrastructure, Operations, Technology or R&D, Others

Revenue model

Water and Sewer Bill Collection: Charges for water supply and sewer services to residential and commercial customers across Baltimore City.
Trash Collection Services: Municipal solid waste collection services funded through city budget and service fees.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Water Bill Assistance Programs

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Baltimore City Department of Public Works product offering

Product offering

Core offering

The Baltimore City Department of Public Works provides essential municipal utility services to Baltimore City residents and businesses, including water supply and treatment, wastewater and stormwater management, solid waste collection, and recycling services. It operates the Baltimore Water System serving nearly 2 million people, the 311 citizen service request system, online water bill payment portal, and water bill assistance programs such as Water4All and PromisePay for residents facing financial hardship. The department is the sole statutory provider of these services within Baltimore City limits.

Product overview

Baltimore City Department of Public Works (DPW) is a municipal government department providing essential public services including water supply and treatment, stormwater and wastewater management, trash collection, and recycling services. The core offerings consist of Baltimore's water system serving nearly two million people, the 311 citizen service request system, trash and recycling collection services, and various water bill assistance programs. The department operates multiple integrated service channels including an online water bill payment portal, drop-off recycling centers, bulk trash pickup scheduling, and the Zero Waste Movement community initiative. DPW's services are provided as distinct operational programs rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

Baltimore Water System

Companies that use Baltimore City Department of Public Works

Customer profile

Segments1 record

Ideal customer profiles2 records

Baltimore City Department of Public Works technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Baltimore City Department of Public Works partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Baltimore City Department of Public Works competitors and assessment

Company assessment

Regional players

Metropolitan Water Reclamation District of Greater Chicago: Regional special-purpose district operating wastewater and stormwater infrastructure for the greater Chicago area. Comparable wastewater treatment and consent-decree compliance profile, though organized as a separate district rather than a city department.
Fairfax County Wastewater Management: County-level provider of wastewater collection and treatment serving suburban Northern Virginia. Comparable in wastewater treatment and collection responsibilities, though at a smaller and more suburban scale than Baltimore DPW.

Broad incumbents

San Francisco Public Utilities Commission: Provides water, wastewater, and power services for San Francisco. Comparable integrated water/wastewater delivery model with strong emphasis on affordability programs and equitable service delivery, similar to Baltimore DPW's mission.
New York City Department of Environmental Protection: Largest municipal water and wastewater utility in the US, serving 8+ million residents. Directly comparable to Baltimore DPW as a city-level public works department providing water supply, sewer, and stormwater management under a jurisdictional monopoly model.

Direct peers

Houston Public Works: City of Houston department providing water, wastewater, stormwater, and solid waste services. Comparable scale and statutory monopoly model; differs primarily in warmer climate and flat-terrain drainage dynamics.
Atlanta Department of Watershed Management: City-level municipal utility providing drinking water, wastewater, and stormwater services to Atlanta. Comparable in service scope and governance structure to Baltimore DPW, with similar combined sewer and consent-decree dynamics.
Boston Water and Sewer Commission: Quasi-independent municipal water and sewer utility serving the City of Boston. Very similar service portfolio (water distribution, sewer collection, stormwater) and customer base to Baltimore DPW, with comparable scale and aging infrastructure challenges.
Philadelphia Water Department: Operates the municipal water, sewer, and stormwater system for the City of Philadelphia, also operating under a federal consent decree. Closest structural peer to Baltimore DPW given similar age, geography, aging infrastructure, and consent-decree compliance profile.
DC Water: Authoritative municipal water and wastewater utility serving the District of Columbia and surrounding jurisdictions. Highly comparable service portfolio (water, sewer, stormwater) and similar scale to Baltimore DPW, with comparable federal regulatory oversight.
DC Department of Public Works: Direct municipal peer providing solid waste collection, recycling, and street sanitation services in Washington DC. Closely comparable to Baltimore DPW's trash, recycling, and bulk pickup operations under a city government structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

Baltimore City Department of Public Works financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Baltimore City Department of Public Works leadership team

Management profile

Number of profiles

Baltimore City Department of Public Works funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Baltimore City Department of Public Works M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Baltimore City Department of Public Works

What does Baltimore City Department of Public Works do?

Is Baltimore City Department of Public Works a public or private company?

Baltimore City Department of Public Works is a private company. It is classified as state government owned and is currently operating.

When was Baltimore City Department of Public Works founded?

Baltimore City Department of Public Works was founded in -1. It employs 101 to 250 people.

Where is Baltimore City Department of Public Works based?

Baltimore City Department of Public Works is headquartered in Baltimore, United States, in the North America region.

How does Baltimore City Department of Public Works make money?

Two revenue lines are on record. Water and Sewer Bill Collection is the primary driver. The others are trash Collection Services.

Who are Baltimore City Department of Public Works's main competitors?

Regional players on record are Metropolitan Water Reclamation District of Greater Chicago and Fairfax County Wastewater Management. Broad incumbents are San Francisco Public Utilities Commission and New York City Department of Environmental Protection. Direct peers are Houston Public Works, Atlanta Department of Watershed Management, Boston Water and Sewer Commission, Philadelphia Water Department, DC Water and DC Department of Public Works.

Does Baltimore City Department of Public Works have an API?

No public API is recorded for Baltimore City Department of Public Works.

What industry is Baltimore City Department of Public Works in?

Baltimore City Department of Public Works's product category is Municipal Water and Wastewater Services. Its primary akta.pro industry code is BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance), with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.