AYUNTAMIENTO DE PUZOL

What AYUNTAMIENTO DE PUZOL does

Ajuntament de Puçol (Ayuntamiento de Puçol) is the municipal government of Puçol, a coastal town of approximately 20,000 residents in the province of Valencia, Valencian Community, Spain. Operating under the Spanish Ley de Bases del Régimen Local since its establishment as an independent municipal entity in 1840, the entity delivers the full spectrum of mandated local public services to its residents, local businesses, and visitors. Service domains include urban planning, local police, education coordination, cultural and sports programming, social services, environmental management (Ecoparque, waste collection), beach services, tourism promotion, and economic development support for local commerce. The municipality serves three primary segments: residents and citizens (primary — administrative procedures, certificates, tax payments), local businesses (licensing, permits), and visitors/tourists (beach access, cultural events).

The entity's core technology infrastructure centers on a Drupal CMS-based municipal website (www.pucol.es) operating in both Spanish and Valencian, augmented by a suite of specialized digital services: the Sede Electrónica (electronic headquarters) on the provincial Sedipualba platform for 24/7 administrative procedures, the Portal de Transparencia for public access to budgets and contracting data, the Cita Previa prior-appointment scheduling system, the Tributos Locales Virtual Tax Office for online payments, and the Digiacta-powered Plens Digiacta portal for live streaming and archival of municipal plenary sessions. Distribution extends to physical citizen attention offices (Oficina de Atención al Ciudadano with cita previa, Registro de Entrada), a municipal WhatsApp service (610 177 900), mobile app via Mundival, and active social media presence across Facebook, Instagram, TikTok, YouTube, and Telegram.

The business model is structured around mandatory local taxation (property tax IBI, vehicle tax IVTM, economic activities tax IAE, construction tax ICIO), administrative fees for certificates, licenses, and permits, and intergovernmental transfers from the Diputación de Valencia (via the Portales Municipales program) and the Generalitat Valenciana. Revenue is not disclosed as a commercial figure; public budgets are accessible through the Transparency Portal. The municipality is governed by an elected Corporación Municipal led by Alcaldesa Paz Carceller Llaneza (PP), with council representation distributed across five political parties. Strategic technology partnerships include Diputación de Valencia / Portales Municipales (core infrastructure), Digiacta (plenary streaming), and Mundival (mobile application).

Name

AYUNTAMIENTO DE PUZOL

Legal name

Ayuntamiento de Puçol

Website

https://pucol.es

Company type

Public

Founded year

1840

Operating status

Operating

Headcount range

1–10 employees

Short description

Ajuntament de Puçol is the municipal government of Puçol, a coastal town of approximately 20,000 residents in Valencia province, Spain. It delivers local public administration services — including tax collection, licensing, urban planning, and civic engagement — through digital portals, electronic headquarters, and physical offices to residents, local businesses, and visitors.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Citizen administrative services
• Local government administration
• Digital government services
• Public administration

Headquarters

HQ city

Puçol

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Municipal Tax Collection: The municipal government collects various local taxes from residents and businesses including property tax (IBI), vehicle tax (IVTM), economic activities tax (IAE), and construction taxes (ICIO). Revenue is supplemented by fees for administrative services and municipal concessions.
2. Intergovernmental Transfers: Funding received from the Provincial Government of Valencia (Diputación de Valencia) and other higher-level government bodies for various municipal projects and services.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Ajuntament de Puçol is the municipal government of the town of Puçol in the province of Valencia, Spain, providing essential local public services to approximately 20,000 residents. Its offerings include administrative procedures (via Electronic Headquarters), municipal tax collection, citizen attention services, urban planning, local policing, social services, cultural programming, sports facilities, beach services, environmental management (ecoparque, waste collection), and tourism promotion. The municipality operates digital platforms including the main website, transparency portal, virtual tax office, live plenary streaming, and WhatsApp communication channel for direct citizen engagement.

Product overview

AYUNTAMIENTO DE PUÇOL operates a digital services ecosystem comprising a main municipal website (www.pucol.es) as the central citizen portal, an Electronic Headquarters (Sede Electrónica) on the provincial sedipualba.es infrastructure for online administrative procedures, a Transparency Portal for government accountability, a prior appointment scheduling system (Cita Previa), a Virtual Tax Office for online payments, and a live plenary session portal (Digiacta). The municipality also provides WhatsApp-based citizen notifications and maintains physical services including an Ecoparque (ecological park), consumer information office (OMIC), and addiction prevention services (UPCCA). These digital and physical services work together to provide comprehensive municipal government services to approximately 20,000 residents in this coastal municipality in Valencia province.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Internet (www.pucol.es) Official municipal website serving as the primary digital gateway for Puçol citizens, providing access to municipal services, news, events, administrative procedures, and civic information in both Spanish and Valencian languages.
• Sede Electrónica Electronic headquarters platform enabling citizens to perform administrative procedures online, submit general instances, access announcement boards, and manage municipal paperwork digitally.
• Portal de Transparencia Transparency portal providing public access to municipal budgets, contracting profiles, employment processes, and other legally required public information for government accountability.
• Cita Previa Prior appointment scheduling service allowing citizens to book appointments for in-person administrative procedures at municipal offices.
• Puçol en Línea Citizen services portal providing online access to various municipal administrative services, forms, and procedures.
• Portal de Plenos (Digiacta) Live streaming and video archive platform for municipal plenary sessions, featuring agenda management, participant listings, intervention timestamps, and voting records for town council meetings.
• Oficina Virtual Tributaria Virtual tax office enabling online municipal tax payments, fee management, and fiscal consultations for citizens.
• WhatsApp És Puçol Municipal WhatsApp notification service for direct citizen communication, delivering cultural agenda updates, news, event registrations, and municipal alerts via instant messaging.
• Ecoparque / Recogida de Enseres Ecological park and furniture/bulky waste collection service for proper waste management and environmental protection.
• OMIC (Oficina de Información al Consumidor) Consumer information office providing guidance and assistance to citizens regarding consumer rights, complaints, and disputes.
• UPCCA (Unidad de Prevención Comunitaria de Conductas Adictivas) Community prevention unit for addictive behaviors, offering educational programs and support services for substance abuse prevention.
• Perfil del Contratante Public contracting profile providing transparent access to municipal procurement notices, tender documents, and contract awards.

Quantifiable outcome

• Electronic access to municipal services 24/7 through Sede Electrónica

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Diputación de ValenciacoreStrategic or Co-development PartnerThe Provincial Government of Valencia (Diputación de Valencia) provides support to the municipality through the Portales Municipales program, offering web infrastructure and digital services platforms. The municipality's websites are developed and hosted as part of this provincial digital government initiative.
• Portales MunicipalescoreTechnology or IntegrationThe Portales Municipales program, managed by the Provincial Government of Valencia, provides the digital infrastructure for the municipal website and associated services, enabling standardized and accessible local government web presence.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Generalitat Valenciana: Regional government of Valencia exercising oversight over municipal entities and providing adjacent citizen-facing digital services (e.g., health appointments) that interlock with municipal offerings.
• Diputación de Valencia: Provincial government that supervises Puçol and operates the Portales Municipales program supplying the website, electronic HQ, and transparency infrastructure that Puçol runs on — overlapping in governance scope at a higher jurisdictional level.

Direct peers

• Ajuntament de Sagunt: Municipality of similar coastal/Valencia-metro character serving tens of thousands of residents, operating an analogous municipal website, electronic HQ, transparency portal, and plenary-streaming infrastructure through the same provincial tech stack.
• Ajuntament de l'Eliana: Small Valencia-province municipality of similar population size delivering the standard portfolio of municipal e-government services through the same provincial support ecosystem.
• Ajuntament de Cullera: Neighbouring coastal municipality in Valencia province with significant tourism and beach-management responsibilities, operating directly comparable municipal service lines including seasonal citizen attention.
• Ajuntament de Carcaixent: Inland Valencia-province municipality of comparable population, running the same Diputación-backed municipal web, electronic HQ, and transparency platforms as Puçol.
• Ajuntament de Tavernes de la Valldigna: Valencia-province municipality of similar population scale and coastal orientation, operating comparable citizen-attention, electronic-administration, and transparency services via Diputación infrastructure.
• Ajuntament d'Alboraia: Small Valencia metropolitan-area municipality of comparable population size (~24,000 residents), delivering the same suite of municipal services (census, taxes, licenses, transparency) under the same regional legal regime.
• Ajuntament de Paterna: Larger but adjacent Valencia metropolitan municipality operating a more developed version of the same e-government, transparency, and citizen-service stack under the same legal framework.

Others

• Mundival: Technology partner providing the municipal mobile-app infrastructure behind Puçol's citizen services — comparable to similar vendors delivering digital-government platforms to small Spanish municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/espucol
• YouTubeyoutube.com/espuzol
• Facebookfacebook.com/espucol
• Instagraminstagram.com/es_pucol
• TikToktiktok.com/@es_pucol
• LinkedInlinkedin.com/company/ayuntamiento-de-puzol

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AYUNTAMIENTO DE PUZOL