TOWN OF PLYMOUTH VOLUNTEER AMBULANCE CORPS

What TOWN OF PLYMOUTH VOLUNTEER AMBULANCE CORPS does

Town of Plymouth Volunteer Ambulance Corps (PVAC) is a volunteer-run, nonprofit emergency medical services organization established in 1968 and headquartered at 191 Main Street, Terryville, Connecticut. It provides 24/7, 365-days-a-year Basic Life Support (BLS) emergency response exclusively through 911 dispatch, serving the Town of Plymouth (including Terryville, Pequabuck, and Plymouth Village) and providing mutual aid to the Town of Thomaston and the City of Bristol. The organization runs approximately 1,800 emergency calls per year (1,872 in 2025), with top call types including psychiatric emergencies, fall injuries, motor vehicle accidents, cardiac arrests, and trauma; patients are transported to the closest appropriate hospital, partnering with Bristol Health, Waterbury Hospital, Hartford Hospital, and others.

PVAC's core technical assets are a three-vehicle fleet — a 2023 Ford Van BLS ambulance and a 2019 Ford AEV Trauma Hawk ambulance, both equipped with LUCAS automated CPR devices, LED emergency lighting, and power-lift stretcher systems, plus a preserved 1965 Cadillac historical ambulance. The James Dubowsky Training Center, dedicated July 11, 2025, hosts an EMT-Basic certification program (200-hour curriculum plus monthly drills) and American Heart Association-certified CPR courses. The Junior Members program (est. 1986) develops ages 14–18 youth CPR certification and ride-along experience, and PVAC has held the Heart Safe Community designation through 27 years of CPR training partnership with Eli Terry Jr. Middle School.

The organization's revenue model is hybrid and constrained by Connecticut statute. Under CT law, ambulance services must bill all patients or none; PVAC bills insurance directly via Quick Med Claims, with these collections offsetting the municipal tax funding that supports the organization. Supplemental revenue streams include a $1,200 EMT training course, community donations, and a property tax abatement program (up to $1,000 annually) for volunteer members in good standing for one year or more. The volunteer base is approximately 35 members across EMTs, EMRs, probies, and administrative staff, supported by a Board of Directors and led by Chief Norm Whitehurst, Deputy Chief Sharon Kenney, and Captain of Training Chris Poulin. PVAC relies on no paid digital marketing; awareness is driven by community presence, the website (pvac111.com), and live audio broadcasting via Broadcastify.

Name

TOWN OF PLYMOUTH VOLUNTEER AMBULANCE CORPS

Legal name

Plymouth Volunteer Ambulance Corps

Website

https://pvac111.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteer-run, nonprofit emergency medical services organization providing 24/7 Basic Life Support response and ambulance transport to the Town of Plymouth, CT, with mutual aid to Thomaston and Bristol, supplemented by EMT training and community CPR education.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industry

Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency medical services
• Basic life support
• Ambulance transport
• EMT certification training
• CPR training courses

Headquarters

HQ city

Terryville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient billing (insurance): Connecticut law requires ambulance services to bill all patients or none. PVAC bills insurance companies directly for emergency transports. Revenue offsets tax funding requirements.
2. EMT Training courses: EMT-Basic certification training classes offered at the James Dubowsky Training Center. Next class: September 4-December 10, 2026, Mondays and Thursdays, 6:00 p.m.-10:00 p.m.
3. Property Tax Abatement Program: Property tax abatement program up to $1000 for volunteer members as a benefit to recruit and retain volunteers.
4. Donations: Accepts community donations from generous donors to support operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Plymouth Volunteer Ambulance Corps is a volunteer-run nonprofit that delivers 24/7, 365-days-a-year Basic Life Support (BLS) emergency medical response and ambulance transport for the Town of Plymouth, CT and mutual aid to Thomaston and Bristol. It supplements emergency response with EMT-Basic certification training and American Heart Association CPR courses at the James Dubowsky Training Center, a Junior Members youth program, and a File of Life medical information program for residents.

Product overview

Plymouth Volunteer Ambulance Corps operates as a volunteer-run emergency medical services organization providing 24/7 Basic Life Support (BLS) response to the Town of Plymouth, CT. The core offering is EMS emergency response and ambulance transport services, supplemented by an EMT training program at the James Dubowsky Training Center, community CPR courses, the File of Life medical information program, and a Junior Members youth education program. The organization maintains a fleet of three ambulances (two modern BLS units and a historical 1965 Cadillac). PVAC is a 911-only service, meaning it exclusively handles emergency calls and transports patients to hospital emergency departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services (BLS Ambulance Response and Transport) 24/7 Basic Life Support emergency medical response and ambulance transport for the Town of Plymouth, CT (Terryville, Pequabuck, Plymouth Village), with mutual aid to Thomaston and Bristol, operating exclusively through 911 dispatch.
• EMT-Basic Certification Training Course Approximately 200-hour Emergency Medical Technician-Basic certification course delivered at the James Dubowsky Training Center (Mondays and Thursdays, 6:00 p.m.–10:00 p.m., tuition $1,200); next cohort September 4 – December 10, 2026.
• American Heart Association CPR Training Courses AHA-certified CPR courses taught by PVAC's certified American Heart Association CPR instructors to community members, schools, and organizations; foundational program behind the Plymouth/Terryville Heart Safe Community designation.
• Junior Members Youth EMS Program Youth EMS exploration program for ages 14-18 in which junior members learn about EMS, become CPR certified, ride along on ambulance calls, and plan community events and peer education.
• File of Life Medical Information Program Community program that distributes a medical information form (with magnet) for residents to place on their refrigerator so first responders can quickly access critical medical history, medications, allergies, and emergency contacts during emergencies.

Quantifiable outcome

• Averages 1800 calls per year with 1872 calls in 2025
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Plymouth Police DepartmentcoreStrategic or Co-development PartnerEmergency services partnership. Listed as partner organization with logo displayed on PVAC website. Cooperate during emergency response situations in Town of Plymouth.
• Town of Plymouth Fire DepartmentcoreStrategic or Co-development PartnerEmergency services partnership. Listed as partner organization with logo displayed on PVAC website. Cooperate during fire and emergency response situations in Town of Plymouth.
• Town of Plymouth Fire MarshalminorStrategic or Co-development PartnerListed as partner organization with logo displayed on PVAC website. Cooperate on fire safety and emergency preparedness matters.
• Eli Terry Jr. Middle SchoolcoreStrategic or Co-development PartnerPartnership for Heart Safe Community designation. PVAC volunteers have actively participated in teaching hands-only CPR to students, teachers, and faculty for 27 years under Dr. Bonnie-Marie Doughty-Jenkins leadership.
• Quick Med ClaimscoreOthersHandles all PVAC patient billing. Contact: 1-800-258-3902. Insurance companies are billed directly. Payment plans available for uninsured patients.
• American Heart AssociationcoreOthersPVAC instructors are certified American Heart Association CPR instructors. CPR courses offered through the organization are AHA certified.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Nelson Ambulance Service: Connecticut-based ambulance service providing emergency and non-emergency transport in central CT. Comparable as a regional competitor for municipal 911 contracts in CT.
• Campion Ambulance Service: Connecticut-based private ambulance and wheelchair transport provider serving municipal and healthcare-facility contracts in CT. Comparable as a CT-region ambulance operator competing for similar municipal and mutual-aid contracts.
• Aetna Ambulance Service: Hartford, CT-based ambulance and EMS provider offering 911 response, BLS, and ALS services. Comparable as a CT regional ambulance operator with overlapping territory and similar Connecticut regulatory exposure.
• Bristol Hospital Emergency Medical Services: Hospital-affiliated EMS program in Bristol, CT — a city for which PVAC provides mutual aid. Comparable as a CT-based EMS provider in adjacent geography with overlapping call coverage.
• New Britain Emergency Medical Services: Municipal EMS provider serving New Britain, CT. Comparable as a Connecticut municipal EMS organization responding to 911 calls in adjacent territory.

Others

• Quick Med Claims: Ambulance billing and revenue-cycle vendor that handles all PVAC patient billing. Comparable as a specialized ambulance-billing partner used by EMS providers.
• American Heart Association (Training Network): Certifies PVAC's CPR instructors and curriculum. Comparable as the training-certification counterparty enabling PVAC's community CPR and Heart Safe Community programs.

Broad incumbents

• American Medical Response (AMR): Largest private ambulance and EMS provider in the United States, operating 911 and interfacility transport across multiple states including Connecticut. Comparable as a contracted ambulance service, though AMR is a paid, for-profit national incumbent versus PVAC's volunteer municipal model.
• Falck USA: International EMS and ambulance services operator with U.S. presence. Comparable as a broad incumbent providing ambulance services across multiple markets.

Direct peers

• Eastford Fire & Rescue: CT volunteer emergency services organization that built PVAC's 2019 Ford AEV Trauma Hawk ambulance. Comparable as a small CT volunteer emergency-services peer with similar volunteer staffing and equipment constraints.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/town-of-plymouth-volunteer-ambulance-corps

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TOWN OF PLYMOUTH VOLUNTEER AMBULANCE CORPS