Animal Emergency Center of the Quad Cities

What Animal Emergency Center of the Quad Cities does

Animal Emergency Center of the Quad Cities is a privately held, after-hours emergency and critical care veterinary hospital located at 2810 State St, Bettendorf, Iowa, serving pet owners throughout the Quad Cities metropolitan area. The facility operates as a niche specialty provider, open Monday through Thursday 5pm–8am, continuously from Friday 5pm through Monday 8am, and 24 hours on all major holidays, filling the gap when primary-care veterinary clinics are closed. The clinic operates with approximately 11 employees, including a Hospital Administrator (Kathie O., since 2000) and six staff veterinarians with credentials spanning internal medicine, surgery, toxicology, and exotic animal care; staff veterinarian Dr. Lauren Hughes concurrently serves as head veterinarian at Niabi Zoo.

The clinical offering is consolidated into five core service lines: emergency veterinary care (triage and critical care), medical services (diagnostics, hospitalization, monitoring), surgical services (emergency procedures such as pyometra and foreign body removal), an in-house blood bank that also supplies referring area clinics, and a formal rDVM referral program that integrates AEC into regional primary-vet workflows. Technology is standard emergency veterinary medicine — radiographs, in-house labwork, blood transfusion capability, and surgical infrastructure — with no proprietary tech or AI components. AEC also operates the Lily Fund, a community program established in 2001 that provides triage and care to indigent pets.

Commercially, AEC generates revenue on a per-visit emergency fee schedule: $130 standard emergency exam, $140 after midnight and on holidays, plus a $60 entrance exam and $50 daily evaluation exam. Go-to-market is direct-to-consumer (walk-in emergencies) supplemented by rDVM referrals and a Facebook presence for community engagement. Customer financing is offered through Cherry, Care Credit, and Scratchpay to reduce price friction. The business is owner-operated, with no parent company, private equity backing, funding rounds, or institutional investment identified.

Name

Animal Emergency Center of the Quad Cities

Legal name

Animal Emergency Center of the Quad Cities

Website

https://qcanimaler.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Animal Emergency Center of the Quad Cities is a privately held, after-hours emergency and critical care veterinary hospital in Bettendorf, Iowa, serving pet owners in the Quad Cities metro area with overnight, weekend, and holiday emergency, surgical, and blood bank services via walk-ins and rDVM referrals.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Imaging, Surgery & Specialty Referral Centers (AFAEANAG)

Keywords

• Emergency veterinary care
• After-hours animal hospital
• Critical care pets
• Veterinary surgical services
• Blood bank veterinary

Headquarters

HQ city

Bettendorf

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: The clinic generates revenue through emergency examination fees, medical treatment, hospitalization, and surgical procedures. Patients pay per-visit for emergency care with fees varying by time of service.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

The Animal Emergency Center of the Quad Cities operates an after-hours critical care animal hospital providing emergency veterinary services to pets during evenings, overnight hours, weekends, and holidays when regular veterinarians are closed. Its service portfolio includes emergency triage and critical care, diagnostic imaging, hospitalization, emergency surgical procedures, blood transfusions, and an on-site blood bank that also supplies referring area clinics. A formal referral coordination service allows primary veterinarians (rDVMs) to transfer cases with complete medical records and follow-up protocols.

Product overview

Animal Emergency Center of the Quad Cities operates as an after-hours critical care animal hospital offering emergency veterinary services as its core unified product. The integrated service portfolio includes Emergency Veterinary Care (triage and critical care during evenings and overnight), Medical Services (diagnostics and hospitalization), Surgical Services (emergency procedures), a Blood Bank (on-site blood product storage and transfusions), and Veterinary Referral Services (record transfer and care coordination with primary veterinarians). The facility functions as an extension of regular veterinary practices, providing continuous emergency coverage when primary clinics are closed.

Differentiator

Problem solved

Functional benefit

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered minor.

• CherryminorGTM or Marketing PartnerCherry provides payment plan financing options for pet owners visiting AEC. Allows customers to apply for credit and enroll in potentially interest-free payment plans for veterinary services.
• Care CreditminorGTM or Marketing PartnerCare Credit provides healthcare credit card financing specifically for veterinary services. Pet owners can apply for credit to cover emergency veterinary expenses with promotional payment options.
• ScratchpayminorGTM or Marketing PartnerScratchpay offers pet payment plans for veterinary care. Provides an alternative financing option for pet owners to manage emergency veterinary costs.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Pieper Veterinary: Multi-location emergency and specialty veterinary hospital group. Operates with a similar ER + specialty mix and referral-driven model, primarily in the Northeast U.S.
• Pet Emergency & Specialty Center: Independent after-hours emergency and specialty veterinary hospital offering ER, surgery, and critical care. Closely mirrors AEC's service model, ownership profile (independent), and referral-based GTM.
• Veterinary Emergency Group (VEG): Specialty-free emergency-only veterinary hospital chain focused on after-hours and weekend ER care. Highly comparable business model to AEC's (ER-only, referral-driven, walk-in), though VEG operates at scale across major U.S. metros.

Broad incumbents

• BluePearl Pet Hospital: Large multi-specialty and emergency veterinary hospital chain with locations including Cedar Rapids and Des Moines — both markets AEC actively redirects cases to. Directly comparable in service mix (ER + specialty + surgery) but operates at far greater scale and with 24/7 coverage.
• Thrive Pet Healthcare: Multi-site veterinary care platform with primary, urgent, and emergency services. Comparable in offering ER/urgent care but operates a much broader integrated primary + specialty model.
• NVA (National Veterinary Associates): Large veterinary hospital owner/operator with emergency and specialty sites across the U.S. Comparable as an emergency vet operator, though typically embedded within larger primary care portfolios.
• MedVet: Multi-specialty and emergency veterinary hospital network offering ER, surgery, internal medicine, and specialty referral services — overlapping with AEC's full service portfolio but at significantly greater scale and geographic reach.
• VCA Animal Hospitals: National network of veterinary hospitals including general practice and specialty/emergency facilities. Comparable in clinical capability but VCA operates as a broad incumbent with primary care, specialty, and ER under one corporate umbrella.

Regional players

• Animal Emergency Clinic of Rockford: After-hours emergency veterinary clinic in Rockford, IL — listed by AEC as a backup referral. Operates a near-identical after-hours ER model for a different regional market, making it a strong functional peer.

Emerging players

• Iowa State University Veterinary Medical Center: Academic veterinary teaching hospital in Ames, IA offering 24/7 emergency and specialty referral services. AEC refers complex cases here; it is comparable as a higher-acuity referral destination in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AnimalEmergencyCenterOfTheQuadCities
• LinkedInlinkedin.com/company/animal-emergency-center-of-the-quad-cities

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Animal Emergency Center of the Quad Cities