Qualitas Health

What Qualitas Health does

Qualitas Health is a Singapore-listed, Malaysia-domiciled integrated primary healthcare operator founded in 1997 by Dato' Dr Noorul Ameen Mohamed Ishack. The group runs a network of 351+ healthcare facilities across Malaysia, Singapore, and Australia, encompassing general practice clinics, dental clinics, medical imaging centres, ambulatory care centres, ophthalmology clinics (via the 2022-acquired VISTA Eye Specialists sub-brand), physiotherapy and rehabilitation services, and healthcare consultancy. Its Australian arm operates 31 general practice sites across New South Wales, Queensland, and Victoria, while Singapore contributes 9 GP clinics plus 6 dental clinics and a dental laboratory.

The underlying technology stack centres on the EwaMed digital health marketplace launched in August 2024, which combines telemedicine video consultations, appointment scheduling, electronic health records access, and the EwaCare preventive-care layer for vaccinations and developmental screenings. An AI-backed Child Developmental Screening service, co-developed with Japan's TOY EIGHT and validated for Malaysian norms with Universiti Malaya and Sunway University, is the most differentiated technical component. The EwaMed platform integrates with third-party systems such as DoctorOnCall (vaccination booking) and HotDoc (Australian appointment booking).

Qualitas generates revenue primarily through transactional fees on consultations, diagnostics, dental procedures, imaging, and specialist services across its clinic network, supplemented by managed-services corporate medical solutions (occupational health, FOMEMA foreign-worker screenings, customisable corporate packages), professional services via its 30-year healthcare consultancy arm, and recurring revenue from digital subscriptions on EwaMed. Go-to-market combines direct-to-consumer physical clinics, enterprise field sales into corporates (PETRONAS, Japan Airlines, All Nippon Airways), event-driven public-private partnerships with the Ministry of Health Malaysia and ProtectHealth, and an API-first digital channel via EwaMed. Customer segmentation spans individual patients, corporate employers, expatriates, refugees through UNHCR, and specialist/allied-health patients across three operating geographies.

Name

Qualitas Health

Legal name

Qualitas Medical Group Sdn Bhd

Website

https://qualitashealthgroup.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Qualitas Health is a Singapore-listed integrated primary healthcare operator running 351+ facilities across Malaysia, Singapore and Australia, offering GP, dental, imaging, ambulatory, ophthalmology and rehabilitation services plus the EwaMed digital health platform for telemedicine and preventive care.

Ownership category

akta.pro rank

Product category

Integrated Primary Healthcare Services

NAICS

Ambulatory Health Care Services (621), All Other Outpatient Care Centers (621498), Medical and Diagnostic Laboratories (62151), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000), Services-Medical Laboratories (8071)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Urgent Care & On-Demand Virtual Visits (HLALAAAB), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Integrated healthcare services
• Primary care clinics
• Medical imaging diagnostics
• Corporate occupational health
• Digital health telemedicine

Headquarters

HQ city

Petaling Jaya

HQ country

Malaysia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Clinical Consultation Services: Revenue from patient consultations across GP clinics, dental services, ophthalmology, and specialist outpatient care. Services include acute medical care, chronic illness management, and preventive health services.
2. Medical Imaging Services: Diagnostic imaging services including MRI, CT scan, ultrasound, mammography, X-ray, nuclear medicine, and image-guided biopsy for adults and children.
3. Corporate Medical Solutions: B2B occupational health and corporate medical packages for businesses including FOMEMA and EMGS health screenings for foreign employees, medical surveillance, and customisable corporate healthcare plans.
4. Healthcare Consultancy Services: 30 years of expertise in medical planning and design, medical equipment technology planning, health systems development, and health industry development advisory services.
5. Dental Services: General, specialist and cosmetic dental care including implants, oral surgery, endodontic treatment, orthodontics, family dentistry, dental emergencies, preventive care, and restorations.
6. Digital Health Services: Telemedicine consultations, EwaMed digital health marketplace services, and digital health platform access through patient portal.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels6 records

Core offering

Qualitas Health operates a multi-disciplinary integrated healthcare network delivering primary care, dental, medical imaging, ambulatory care, eye care, physiotherapy, and healthcare consultancy services across Malaysia, Singapore, and Australia through 351+ facilities. The group supplements its physical clinic network with the EwaMed digital health marketplace offering telemedicine consultations, appointment scheduling, and electronic health record access. It also provides corporate medical solutions and occupational health services to businesses, alongside public health programme partnerships such as COVID-19 vaccination drives with the Ministry of Health Malaysia.

Product overview

Qualitas Health is a regional integrated healthcare operator offering comprehensive primary healthcare services across Malaysia, Singapore, and Australia. The company operates a multi-disciplinary network spanning 351+ healthcare facilities, providing Primary Care Services (GP clinics), Dental Care, Medical Imaging (MRI, CT, X-ray, ultrasound), Ambulatory Care Centres, Eye Care (via VISTA Eye Specialists), and Physiotherapy & Rehabilitation. The portfolio includes EwaMed, a digital health marketplace platform featuring telemedicine and EwaCare services for preventive healthcare management. Services are delivered through a unified network model emphasising integrated, patient-centred care with the tagline 'Your Healthcare Partner'.

Differentiator

Problem solved

Functional benefit

Brands

• EwaMed: Comprehensive digital health marketplace offering telemedicine services, EwaCare for preventive healthcare management, vaccinations, and developmental screenings
• VISTA Eye Specialists
• International Medical Clinic (IMC)
• ACC (Ambulatory Care Centre)

Products and services

• Primary Care Services General practice clinic services providing acute medical care, chronic illness management, health screening, vaccination, occupational health, and allied health services across Malaysia, Singapore, and Australia. Targeted at individual patients, families, and corporate clients.
• Dental Care
• Medical Imaging
• Ambulatory Care Centre (ACC) Outpatient specialist care centres providing wellness, diagnosis, observation, intervention, treatment and rehabilitation services. Specialties include obstetrics and gynaecology, internal medicine, cardiology, gastroenterology, and daycare surgery. Targeted at patients requiring specialist outpatient care without hospital admission.
• Eye Care / Ophthalmology

Quantifiable outcome

• 351 healthcare facilities serving patients across Asia Pacific
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• TOY EIGHTcoreStrategic or Co-development Partner · 2 June 2023AI-backed health and education company from Japan collaborating with Qualitas Health and Well Rehab to launch Child Developmental Screening service. TOY EIGHT provides cutting-edge AI screening technology for early identification of children's developmental characteristics, with local validation support from Universiti Malaya and Sunway University.
• Well RehabcoreStrategic or Co-development Partner · 2 June 2023Rehabilitation therapy partner collaborating with Qualitas Health and TOY EIGHT to provide child developmental screening services and therapy services at selected clinics. Provides qualified therapists for comprehensive assessments and personalised care.
• Japan Airlines (JAL)minorGTM or Marketing Partner · 19 July 2022COVID-19 RT-PCR and RTK screening services for JAL passengers travelling between Malaysia and Japan. JAL passengers can book tests at 30 selected Qualitas GP clinics across Peninsula Malaysia with special discounted rates through the Qualitas Telehealth Hotline.
• SP SetiacoreStrategic or Co-development Partner · 9 February 2022Partnership to develop and operate an ambulatory care centre (ACC) in Setia Alam, Shah Alam at Setia City Residences. This is Qualitas' second ACC and SP Setia's first foray into healthcare, combining Qualitas' outpatient centre expertise with SP Setia's township development experience.
• DoctorOnCallcoreTechnology or Integration · 4 December 2021Malaysia's first and largest digital health platform partnering for COVID-19 vaccination booking. Initiative provides swift, simple, and safe online bookings for Sinovac vaccination at 77 Qualitas clinics across Malaysia, extending vaccination to the population including foreign nationals and adolescents over 12 years old.
• All Nippon Airways (ANA)minorGTM or Marketing Partner · 13 October 2021COVID-19 RT-PCR and RTK screening services for ANA passengers. Integration through ANA website with online booking and payment portal linking to 30 selected Qualitas GP clinics across Peninsula Malaysia.
• Caring for Cambodia (CFC)minorStrategic or Co-development PartnerNon-profit charitable organisation committed to ensuring quality education for children in Siem Reap, Cambodia. Qualitas Health supports through International Medical Clinic (IMC) in Singapore funding three full-time Cambodian nurses and participating in health service trips at CFC schools.
• UNHCR (United Nations High Commissioner for Refugees)coreStrategic or Co-development PartnerPartnership through Qualitas Health Malaysia's 'One Clinic, One Community, Qualitas Health Refugee Health Programme' providing subsidised primary services to refugees registered with UNHCR in Malaysia.
• VISTA Eye SpecialistscoreStrategic or Co-development PartnerVISTA Eye Specialists (founded 1999) with 23 years of track record and 13 clinics joins Qualitas Health integrated network. Collaboration strengthens ophthalmology services, bringing technological excellence and premium vision care to Qualitas' multidisciplinary healthcare network.
• PETRONASminorOthersPETRONAS awarded Qualitas' Pandemic Preparedness & Response Team (PPRT) a surprise appreciation award for efforts and quality care during the COVID-19 pandemic. Qualitas played integral part in Malaysia's National COVID-19 Immunisation Programme.
• Universiti MalayaminorStrategic or Co-development PartnerEsteemed local university supporting TOY EIGHT in developing a screening tool and establishing national norm specifically for Malaysians for the child developmental screening service.
• Sunway UniversityminorStrategic or Co-development PartnerLocal university supporting TOY EIGHT in developing a screening tool and establishing national norm specifically for Malaysians for the child developmental screening service.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Doctor Anywhere: Singapore-headquartered digital health and telehealth platform expanding across Southeast Asia. Comparable as an emerging omni-channel primary care player whose telemedicine model intersects with Qualitas' EwaMed platform strategy.
• DoctorOnCall: Malaysia's largest digital health platform and Qualitas' existing COVID vaccination booking partner. Comparable as an emerging digital health / telemedicine player in Malaysia intersecting with Qualitas' EwaMed strategy.

Broad incumbents

• IHH Healthcare: Asia's largest listed private hospital operator (Mount Elizabeth, Gleneagles, Pantai, Acibadem). Comparable as a multi-country, multi-specialty healthcare provider across Malaysia, Singapore, and broader Asia, though it focuses on tertiary hospitals rather than Qualitas' primary care clinic model.
• Bupa Australia: Major Australian health insurer and clinic operator. Comparable as a large incumbent in Australia's primary care market where Qualitas Healthcare Australia competes for GP services and corporate health contracts.
• KPJ Healthcare: Malaysia's largest private hospital network. Comparable as a multi-disciplinary Malaysian healthcare operator serving both walk-in primary care and specialist demand, though KPJ is hospital-centric whereas Qualitas is clinic-centric.

Direct peers

• Healthway Medical: Singapore-based primary care and specialist clinic network with corporate health offerings. Closely comparable to Qualitas' Singapore GP and dental clinic footprint, including occupational health and digital booking.
• Primary Health Care (Healius): One of Australia's largest primary care clinic operators (formerly Primary Health Care). Comparable as a multi-state Australian GP, imaging, and pathology network that mirrors Qualitas' Australian general practice footprint.
• Raffles Medical Group: Integrated private healthcare provider operating GP clinics, specialist centres, and a hospital in Singapore and Greater China. Direct comparable on multi-disciplinary, multi-country primary and specialist care delivery and corporate health servicing.
• Fullerton Healthcare: Asia Pacific corporate healthcare provider offering primary care, occupational health, and medical benefits administration across Singapore, Malaysia, Indonesia, Philippines, Hong Kong, and Australia. Direct comparable to Qualitas' corporate medical solutions channel and multi-country GP network.

Regional players

• Sunway Medical Centre: Large Malaysian private hospital group with expanding ambulatory and primary care offerings. Comparable on multi-disciplinary Malaysian healthcare delivery and integrated outpatient services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/qualitas-health-group

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qualitas Health