What QUERCY CONTACTS does

Quercy Contacts is a French non-profit association (Association loi 1901) founded in 1993 in Montcuq-en-Quercy-Blanc, operating as a structure of Insertion par l'Activité Économique (IAE) within the Social and Solidarity Economy. The association serves a dual mission: delivering professional services to clients across the Lot department (Occitanie) while providing transitional employment, socio-professional coaching, and durable reintegration pathways for individuals facing social and professional difficulties. Its services span three poles — cleaning and maintenance (domestic cleaning, premises cleaning, small DIY/handling, garden maintenance), environment (green space maintenance for municipalities and enterprises, hiking trail marking, bulk waste management, handling/transport, vineyard upkeep), and textile (sewing and alterations, custom textile creation, textile marking via flocking, textile collection and reuse). Two boutique-ateliers in Cahors and Montcuq provide retail access for textile services and second-hand clothing, supported by administrative offices in Cahors.

The association operates with approximately 12 permanent employees overseeing rotating insertion employees, generating revenue through a mix of hourly-billed domestic services to individuals (eligible for 50% French tax credit under Services à la Personne), quotation-based contracts with businesses and local authorities, retail sales from the boutique-ateliers, and substantial public subsidies (FSE+, French state, Conseil Départemental du Lot) plus occasional foundation grants. Pricing is quote-based or hourly for services, with pay-as-you-go for repairs under the Bonus Réparation subsidy label. Distribution is direct via physical boutique-ateliers, on-site service delivery, and an association intermédiaire staffing model that places transitional employees with client enterprises.

The go-to-market is hybrid: direct-to-consumer through retail storefronts and household services, complemented by sales-led outreach to businesses, professionals, and local authorities. Customers are organized into three segments — Particuliers (individuals), Professionnels (businesses), and Collectivités (local authorities) — each with distinct use cases. Marketing relies on the website, local press, institutional prescriber networks (Pôle Emploi, COORALIE, COORACE), community/cultural events, and word-of-mouth referrals. Reported 2025 outcomes include 26 positive exits to employment or training, 33 collective training actions, and 27 business mediation actions, with an average historical exit rate of approximately 60% to employment or qualifying training.

Name

QUERCY CONTACTS

Legal name

Quercy Contacts

Website

https://quercycontacts.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Quercy Contacts is a French non-profit IAE association founded in 1993 that delivers cleaning, textile, and green space services across the Lot department while providing transitional employment and socio-professional support to individuals facing barriers to durable employment.

Ownership category

akta.pro rank

Headquarters

HQ city

Cahors

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Service Provision to Individuals: Hourly-billed cleaning, gardening, and household maintenance services provided to individual clients. Services qualify for 50% French tax credit (crédit d'impôt) under Services à la Personne framework. Payment accepted via CESU pré-financés. The association handles all administrative formalities including contracts, attendance tracking, and monthly invoicing.
2. Commercial and Institutional Services: B2B and B2G cleaning, grounds maintenance, textile manufacturing, and staffing services for businesses, professionals, and local authorities. Priced via quotation, typically billed monthly based on hours or fixed project pricing.
3. Public Funding and Subsidies: Co-funded by the European Social Fund Plus (FSE+) at €140,096.88 for the 2024–2025 program period on a total budget of €652,776. Also receives support from the French state, Conseil Départemental du Lot, and the European Social Fund. Additional grants from foundations such as Fondation FAP EDF (€3,200 for equipment).
4. Textile Products and Repairs: Sale of second-hand clothing and repaired garments through boutiques in Cahors and Montcuq. Custom textile production and repair services billed per project or item.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Quercy Contacts is a French non-profit association (Association loi 1901) operating as an Insertion par l'Activité Économique (IAE) structure. It provides cleaning, textile (sewing, custom creation, marking), green space maintenance, and staffing/handling services to individuals, businesses, and local authorities in the Lot department. Its dual mission combines delivery of these professional services with socio-professional accompaniment that supports people facing employment difficulties toward sustainable jobs.

Product overview

Quercy Contacts is a structure of Insertion through Economic Activity (IAE) that operates as a multi-service organization rather than a single product company. The organization offers three main poles of services: (1) Cleaning and Maintenance (domestic cleaning, premises cleaning, small DIY/handling, garden maintenance), (2) Environment (green space maintenance for municipalities/enterprises, hiking trail marking, bulk waste management, handling/transport, vineyard maintenance), and (3) Textile (sewing and alterations, custom textile creation, textile marking/personalization, textile collection and reuse). These services are provided by employees in professional transition, accompanied and supervised by the association, with the goal of supporting job seekers in returning to sustainable employment while delivering quality services to individuals, professionals, and local authorities. The organization also offers staffing/placement services through its intermediate association framework and participates in the SEVE Emploi program for employment mediation.

Differentiator

Problem solved

Functional benefit

Products and services

• Cleaning Services (Home and Premises)

Quantifiable outcome

• Average of 60% of departing employees find employment or training upon exit from the structure
• +3 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• SAURminorChannel Partner/ Reseller/ Distributor · 1 January 2025SAUR, a water management company, partnered with Quercy Contacts for wastewater treatment station maintenance in the Lalbenque sector, including brush cutting, mowing, and access maintenance.
• SEVE Emploi / Fédération des Acteurs de la SolidaritécoreStrategic or Co-development Partner · 1 January 2024Quercy Contacts participates in the SEVE Emploi program (3rd year) which strengthens access to sustainable employment through enterprise immersions, recruiter meetings, and individualized support. The program is carried by the Fédération des Acteurs de la Solidarité.
• COORALIE (Coordination des Associations Lotoises de l'insertion par l'Economique)coreOthersQuercy Contacts is a member of COORALIE, the departmental coordination of Lot associations working in economic insertion. The association also holds membership in COORACE, the national federation of social and solidarity economy.
• COORACEcoreOthersQuercy Contacts is a member of COORACE, the national federation representing social and solidarity economy actors. COORACE supports and represents IAE structures across France.
• RERTR Insertion (Éco-blanchisserie de Sainte-Valérie, Cahors)minorStrategic or Co-development PartnerEco-laundry service that cleans textiles collected by Quercy Contacts for its clothing bank, before they are turned into solidarity bags by Quercy Contacts' sewing teams and sold at the Emmaüs recyclery.
• Musée Henri Martin (Cahors)minorStrategic or Co-development PartnerCultural partner for artistic workshops where textile employees develop creativity and craftsmanship skills. The museum hosted European Crafts Day events and artistic textile workshops drawing inspiration from the museum's collections.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vitamine T: Vitamine T is one of France's largest IAE structures, operating across logistics, services, and digital inclusion with a comparable model of combining transitional employment with socio-professional support. Same fundamental business model and regulatory framework as Quercy Contacts.
• Groupe Ares: Groupe Ares is a French IAE (Insertion par l'Activité Économique) structure operating across multiple service lines (logistics, services, manufacturing) with a similar dual mission of delivering commercial services and creating insertion pathways for people distant from employment. Directly comparable as a multi-sector French IAE structure.
• Le Relais: Le Relais is a major French social enterprise specialized in textile collection, sorting, recycling, and resale, operating under the IAE framework. Directly comparable to Quercy Contacts' textile collection/reuse and sewing workshop activities.
• Atelier Remuménage: Atelier Remuménage is a French social enterprise offering moving, handling, and transport services as an IAE structure. Directly comparable to Quercy Contacts' 'manutention et transport' service pole under the same insertion-by-economic-activity model.
• Comité National de Liaison des Régies de Quartier (CNLRQ): The national federation of Régies de Quartier — local neighborhood IAE structures that deliver cleaning, green space, and small handling services to local residents, businesses, and municipalities. Operates the same IAE model as Quercy Contacts at a local/neighborhood level across France.

Others

• Réseau des Ressourceries: National network of Ressourceries (reuse and recycling centers) that combine reuse/repair activities with social insertion. Comparable to Quercy Contacts' textile collection/reuse and Bonus Réparation activities within the same social and solidarity economy and circular economy ecosystem.
• France Active: France Active is a national network that provides financing and support to social and solidarity economy (ESS) organizations, including IAE structures. Operates as an ecosystem enabler/funding partner rather than a direct service peer, comparable to Quercy Contacts' institutional ecosystem.
• ADIE: ADIE (Association pour le Droit à l'Initiative Économique) is a French microfinance association supporting people distant from employment to create their own businesses. Comparable as a co-member of the social inclusion ecosystem and parallel provider of inclusion pathways, but with a different delivery model (microcredit vs. work-based insertion).
• Coorace: Coorace is the national federation of social and solidarity economy enterprises of which Quercy Contacts is a member. Provides representation, training, and resources to IAE structures across France. Ecosystem/peer-network player rather than a direct service peer.

Broad incumbents

• Emmaüs France: Emmaüs is France's largest social economy network, with broad activities in textile recycling, housing, refugee support, and insertion. Overlaps with Quercy Contacts on textile collection/reuse activities and the broader social-and-solidarity-economy mission, but operates at national scale across many verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quercy-contacts

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QUERCY CONTACTS