Right at Home Northwest Houston & Katy
Right at Home Northwest Houston & Katy is an independently owned franchise delivering non-medical and medical in-home care — companion, personal, and specialty services — to seniors and adults with disabilities across Northwest Houston, Katy, and Cypress, Texas.
- Company typePrivate
- Founded1995
- HeadquartersHouston, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Right at Home Northwest Houston & Katy does
Right at Home Northwest Houston & Katy is an independently owned and operated franchise of the Right at Home in-home care network, serving seniors and adults with disabilities across Northwest Houston, Katy, and Cypress, Texas. Founded as a franchise in 2013 and operated by owners Sandi and Dan Heintz, the office delivers non-medical and medical in-home care organized into three service pillars: Companion Care (homemaking, transportation, wellness, medication reminders), Personal Care (bathing, dressing, grooming, mobility), and Specialty Care (Alzheimer's/dementia, Parkinson's, diabetes, chronic conditions, hospice, palliative, hospital-to-home transition, 24-hour, and respite). Care is delivered by trained, background-checked, insured caregivers under individualized care plans, with coverage available from a few hours per week through 24/7 live-in support.
The office runs on the Right at Home technology stack, including RightAssist in-home monitoring and alert systems, the Family Room (Clearcare Online) portal for family communication and scheduling, and The Hub (Zoho) for internal operations. Specialty dementia services are delivered through the CMS GUIDE Model via PocketRN, supported by dementia certification and the Dementia Live experiential training program. Pricing is quote-based and usage-driven, with funding sourced from private pay, long-term care insurance, and select Medicare programs; revenue figures are not publicly disclosed.
Go-to-market combines sales-led direct outreach with community-led referral generation, leveraging a formal Medical & Community Partners Program (hospitals, hospices, care facilities, and medical professionals), educational content marketing (blog, downloadable guides such as RightConversations), the monthly Caring Right at Home newsletter, and active organic social channels. The office holds 2026 Best of Home Care Leader in Experience, Provider of Choice, and Employer of Choice awards, Great Place to Work Certification, and Caring Super Star recognition, signaling operational maturity at the franchise unit level.
Right at Home Northwest Houston & Katy firmographics
Firmographics- Name
- Right at Home Northwest Houston & Katy
- Legal name
- Right at Home, LLC
- Website
- https://rahnwhouston.net
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Right at Home Northwest Houston & Katy is an independently owned franchise delivering non-medical and medical in-home care — companion, personal, and specialty services — to seniors and adults with disabilities across Northwest Houston, Katy, and Cypress, Texas.
- Ownership category
- akta.pro rank
Right at Home Northwest Houston & Katy industry classification
Industry- Product category
- Senior In-Home Care
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (6216)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Dementia Personal Care (ADLs) Support (HSABAEAB)
- akta.pro secondary industries
- Companion Care & Social Support (non-clinical) (HLADAGAB), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)
Keywords
Where Right at Home Northwest Houston & Katy is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Right at Home Northwest Houston & Katy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- In-Home Care Services: The company generates revenue through providing in-home care services including companion care, personal care, and specialty care services. Services are typically billed hourly or per shift, with care plans customized to individual client needs. The office accepts private pay, long-term care insurance, and works with Medicare programs like the GUIDE Model for qualifying clients.
- Caregiver Staffing: Provides trained, insured, and background-checked caregivers to clients in their homes, in independent or assisted living communities, or elsewhere. Revenue is generated through service fees for caregiving hours.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Hourly in-home care services - quote-based pricing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels8 records
Right at Home Northwest Houston & Katy product offering
Product offeringCore offering
Right at Home Northwest Houston & Katy provides non-medical and medical in-home care services to seniors and adults with disabilities across Northwest Houston, Katy, and Cypress. Services include companion care, personal care, and specialty care programs (Alzheimer's/dementia, chronic conditions, diabetes, Parkinson's, hospice, palliative, hospital-to-home, respite, veterans, and 24-hour care), all delivered by trained, background-checked, and insured caregivers in clients' homes.
Product overview
Right at Home Northwest Houston & Katy operates as a non-medical and medical in-home care franchise offering a comprehensive suite of services organized around three core pillars: Companion Care (social interaction, light housekeeping, transportation, wellness reminders), Personal Care (physical assistance with bathing, dressing, grooming, mobility), and Specialty Care (targeted programs for Alzheimer's/dementia, chronic conditions, diabetes, Parkinson's, hospice, palliative, 24-hour care, and respite). The company provides technology-enhanced care through RightAssist monitoring systems and participates in the Medicare GUIDE program for dementia support. Services are delivered by trained, background-checked caregivers through individually customized care plans, with additional resources including educational guides like RightConversations. The portfolio spans from basic companionship to complex medical support, enabling seniors and adults with disabilities to age safely at home.
Differentiator
Problem solved
Functional benefit
Products and services
- Companion Care Non-medical in-home assistance providing social interaction, light housekeeping, grocery shopping, transportation, and wellness reminders to help seniors remain independent at home. Includes a Transportation Services sub-offering for medical appointments, errands, and social activities.
- Personal Care Physical assistance with bathing, dressing, grooming, mobility, toileting, and other activities of daily living delivered by trained caregivers to seniors and adults with disabilities in their homes.
- Specialty Care Comprehensive care programs for adults with disabilities, chronic conditions, and cognitive decline, including Alzheimer's and dementia care, diabetes care, Parkinson's care, hospice and palliative care, hospital-to-home transition support, 24-hour care, adults with disabilities services, respite care, veterans care, and Technology Enhanced Care via RightAssist monitoring.
- GUIDE Program Medicare GUIDE (Guiding an Improved Dementia Experience) program participation providing no-cost dementia support including care coordination, caregiver education, and respite services through CMS for qualifying families affected by dementia.
Quantifiable outcome
- Right at Home Northwest Houston was featured on FOX 26 Houston to discuss the Medicare GUIDE Program, a no-cost initiative helping families affected by dementia.
- +1 more outcomes
Companies that use Right at Home Northwest Houston & Katy
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Right at Home Northwest Houston & Katy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Right at Home Northwest Houston & Katy partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Aging Life Care AssociationcoreRight at Home Northwest Houston maintains professional association with the Aging Life Care Association, demonstrating commitment to professional standards in care management and aging life care practices.
- Home Care Pulse (HCP)coreHome Care Pulse provides training resources for caregivers through their learning platform (learn.homecarepulse.com). Right at Home uses HCP for caregiver training and education, and participates in HCP's Best of Home Care Awards program for quality recognition.
- Home Care Association of AmericacoreAffiliation with the Home Care Association of America demonstrates compliance with industry standards and best practices in home care service delivery.
- Parkinson's FoundationcoreAffiliation with the Parkinson's Foundation demonstrates specialized training and commitment to serving clients with Parkinson's disease. Right at Home provides specialized Parkinson's care services as part of their specialty care offerings.
- Harris County Better Business BureauminorRight at Home Northwest Houston references the Harris County BBB for scam alerts and consumer protection resources for seniors. Sandi Heintz recommends clients and families use BBB resources to stay informed about local scams targeting older adults.
- Centers for Medicare & Medicaid Services (CMS) - GUIDE ModelcoreRight at Home participates in the Guiding an Improved Dementia Experience (GUIDE) Model administered by CMS. Many Right at Home offices offer GUIDE Program services that provide no-cost support services including care coordination, caregiver education, and respite care for families affected by dementia.
- Houston and Southeast Texas Alzheimer's AssociationcoreSandi Heintz recommends the Houston and Southeast Texas Alzheimer's Association for support groups and education for families of those diagnosed with Alzheimer's. The office team is dementia certified through partnership resources.
- Dementia LiveminorRight at Home Northwest Houston uses the Dementia Live program by AgeUcate to help family members understand the challenges of cognitive decline. This educational tool simulates dementia experiences for caregivers and families.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Right at Home Northwest Houston & Katy competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Right at Home Northwest Houston & Katy social profiles
Digital presenceRight at Home Northwest Houston & Katy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Right at Home Northwest Houston & Katy leadership team
Management profileNumber of profiles
Profiles2 records
Right at Home Northwest Houston & Katy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Right at Home Northwest Houston & Katy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Right at Home Northwest Houston & Katy
What does Right at Home Northwest Houston & Katy do?
Right at Home Northwest Houston & Katy provides non-medical and medical in-home care services to seniors and adults with disabilities across Northwest Houston, Katy, and Cypress. Services include companion care, personal care, and specialty care programs (Alzheimer's/dementia, chronic conditions, diabetes, Parkinson's, hospice, palliative, hospital-to-home, respite, veterans, and 24-hour care), all delivered by trained, background-checked, and insured caregivers in clients' homes.
Is Right at Home Northwest Houston & Katy a public or private company?
Right at Home Northwest Houston & Katy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Right at Home Northwest Houston & Katy founded?
Right at Home Northwest Houston & Katy was founded in 1995. It employs 1 to 10 people.
Where is Right at Home Northwest Houston & Katy based?
Right at Home Northwest Houston & Katy is headquartered in Houston, United States, in the North America region.
How does Right at Home Northwest Houston & Katy make money?
Two revenue lines are on record. In-Home Care Services are the primary driver. The others are caregiver Staffing.
Does Right at Home Northwest Houston & Katy have an API?
No public API is recorded for Right at Home Northwest Houston & Katy.
What industry is Right at Home Northwest Houston & Katy in?
Right at Home Northwest Houston & Katy's product category is Senior In-Home Care. Its primary akta.pro industry code is HSABAEAB, Dementia Personal Care (ADLs) Support, with a secondary code of HLADAGAB, Companion Care & Social Support (non-clinical). Its NAICS code is 624120 and its SIC code is 8082.