REACT UK

What REACT UK does

REACT Property Repair Ltd (operating as REACT UK) is a privately held Scottish contractor specializing in insurance re-instatement and property repair services. The company is headquartered at 14 Rowan Street, Paisley, and operates as an approved contractor to UK insurance companies and loss adjusters under a B2B2C model, receiving claim referrals from carriers and delivering repair work directly to policyholders. Self-described as Scotland's leading one-stop-shop insurance re-instatement contractor, the company handles projects ranging from approximately £100 claims to £500,000 re-builds, covering fire and flood damage, general property maintenance, and site/photographic surveys.

The company's core capability is a fully in-house multi-trade workforce spanning nine disciplines (plastering, joinery, plumbing/gas safe, roofing, painting and decorating, bricklaying, tiling, electrical, and surveying). This enables a single point of contact per claim regardless of size, supported by documented service undertakings of 30-minute customer contact, 24-hour quotes, 48-hour surveys, and an open-file audit policy. There is no proprietary technology platform or software product; the offering is fundamentally a labor- and trade-led service business.

REACT generates revenue through project-based professional services billed within pre-agreed spending frameworks established with insurance partners, which eliminate competitive quotation delays. Its primary customer segments are insurance companies and loss adjusters, with a secondary segment in property management and letting companies served for planned, reactive, and emergency maintenance. Geographic scope is restricted to Scotland, and the company has no disclosed funding rounds, subsidiaries, or external investors.

Name

REACT UK

Legal name

REACT Property Repair Ltd

Website

https://reactuk.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

REACT UK is a Scotland-based, privately held contractor providing insurance re-instatement and multi-trade property repair services as an approved contractor to UK insurance companies and loss adjusters, serving policyholders with in-house trade capabilities across Scotland.

Ownership category

akta.pro rank

Product category

Insurance Re-instatement & Property Repair Services

NAICS

Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Services-Miscellaneous Repair Services (7600), Fire, Marine & Casualty Insurance (6331)

akta.pro industry

PRIMARYHSAPAOAL

Insurance Claims Estimation, Documentation & Managed Repair

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAEAH

Post-Disaster Whole-Home Rebuild (Fire/Water/Storm)

Home & Personal Services/Residential Renovation Services/Whole-Home Renovation & Remodel

Keywords

• Insurance reinstatement services
• Property repair contractors
• Fire damage restoration
• Flood damage repair
• Claims management trades

Headquarters

HQ city

Paisley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Insurance Re-instatement Services: REACT generates revenue through providing full insurance re-instatement works including fire and flood damage repair, maintenance and repair services, and site and photographic surveys. Revenue is project-based, ranging from small claims (£100) to major re-builds (£500k). The company operates as an approved contractor within pre-agreed spending frameworks established with insurance companies.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

REACT UK delivers full insurance re-instatement and property repair services to insurance companies, loss adjusters, property managers, and policyholders throughout Scotland. The company operates as an approved contractor, providing fire and flood damage repair, multi-trade property maintenance (plastering, joinery, plumbing, roofing, painting, bricklaying, tiling, electrical), and site/photographic surveys under pre-agreed spending frameworks with insurers. Services span small claims (~£100) to major re-builds (~£500,000), supported by a dedicated claims management team acting as a single point of contact per claim.

Product overview

REACT UK operates as a single unified service offering—insurance re-instatement contracting with integrated trades and claims management. The core offering combines property repair/maintenance services across nine trade disciplines (plastering, joinery, plumbing, roofing, painting, bricklaying, tiling, electrical, and surveying) with dedicated claims management support. The company functions as a one-stop-shop where a single phone call triggers coordinated client contact, survey scheduling, and repair execution, handling claims from £100 to £500k.

Differentiator

Problem solved

Functional benefit

Products and services

• Insurance Re-instatement Services Full insurance reinstatement works covering fire and flood damage repair, property maintenance, and emergency services, delivered as an approved contractor to insurance companies and loss adjusters. Handles claims ranging from small £100 repairs to large £500,000 re-builds across Scotland.
• Multi-Trade Property Services Consolidated multi-trade property services delivered by skilled in-house professionals across plastering, joinery, plumbing/gas safe, roofing, painting and decorating, bricklaying, tiling, electrical, and surveying disciplines, enabling single-contractor management of complex repairs.
• Claims Management Service Dedicated claims management service providing one point of contact per claim, with commitments to contact customers within 30 minutes where applicable and issue quotes within 24 hours where applicable, guiding clients through the insurance repair process.
• Site and Photographic Surveys Detailed on-site and photographic surveys with scope documentation, conducted within 48 hours, used for insurance claim assessment and property evaluation following damage events.

Quantifiable outcome

• Contact within 30 minutes where applicable
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Emerging players

• Jenkins & Sons Restoration: Smaller UK restoration contractor focused on insurance reinstatement and post-loss repair. Comparable to REACT on service offering though typically with narrower geographic and carrier coverage.
• Trend Builders & Restoration: UK property repair and restoration contractor serving both insurance and private clients. Comparable to REACT on multi-trade post-loss work though typically with smaller scale and narrower geographic coverage.

Direct peers

• Hydes Group: UK-based insurance building repairs contractor with multi-trade in-house teams serving insurer and loss-adjuster panels. Directly comparable to REACT on business model, customer base and project-type mix.
• Rainbow Restoration (UK): UK network of insurance-approved restoration contractors covering fire, flood and accidental damage. Closest direct peer to REACT given its insurance-re-instatement focus, multi-trade model and panel-based go-to-market.
• Knowles Associates: UK building repair and insurance reinstatement contractor offering multi-trade services to insurers and loss adjusters. Comparable to REACT on approved-contractor model and post-loss repair work.
• Lamberts (LRC Group): UK loss-adjusting-linked building repair and reinstatement contractor. Directly comparable to REACT's role as an insurance-approved re-instatement provider handling fire, flood and storm damage claims.

Broad incumbents

• BELFOR UK: Global leader in property restoration and disaster recovery with UK operations. Directly comparable to REACT as an insurance-approved contractor delivering fire, flood and storm damage reinstatement, but at significantly greater scale and geographic reach.
• Polygon Group: European property damage restoration and temporary climate-control specialist. Closely comparable to REACT on insurance-driven fire/water reinstatement work, with a broader multi-country footprint.

Others

• CESAR Insurance Repair Network: UK insurance repair network/aggregator connecting policyholders to approved contractors. Comparable to REACT as a channel-side participant in the same insurance re-instatement value chain rather than a direct competitor.
• Sedgwick (UK): Major global loss-adjuster and claims-management firm with UK operations. Comparable as the upstream claims-handling counterparty that refers work to approved contractors like REACT, rather than as a direct rebuild competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/react-uk
• Instagraminstagram.com/reactuk

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REACT UK