Conseil Bancaire et Financier
- Company typePrivate
- Founded-
- Headquarters—
- Headcount11–50
- GTM typeB2C
- OfferingServices
Conseil Bancaire et Financier firmographics
Firmographics- Name
- Conseil Bancaire et Financier
- Legal name
- Conseil Bancaire et Financier
- Website
- https://reclamation.cbf.org.tn
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Conseil Bancaire et Financier industry classification
Industry- Product category
- Banking Complaint Resolution
- NAICS
- Offices of Bank Holding Companies (551111)
- SIC
- Functions Related To Depository Banking, Nec (6099)
- akta.pro primary industry
- Sanctions, Compliance & Financial Crime Controls (KYC/AML Screening for Correspondents) (FSABAJAL)
- akta.pro secondary industries
- Case Management, Investigations & SAR/STR Filing (FSAMAMAF), Financial Crime Compliance Program Management (Policies, Controls, Training) (FSAMAMAH)
Keywords
Conseil Bancaire et Financier business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D
Distribution channels1 record
Conseil Bancaire et Financier product offering
Product offeringCore offering
Conseil Bancaire et Financier (CBF) operates a complaint reception platform for the Tunisian banking and financial sector, enabling individual consumers and businesses to file complaints against banks, leasing establishments, and factoring/loan management companies. The service is provided free of charge to users and ensures confidentiality and security of submitted complaint data.
Differentiator
Problem solved
Functional benefit
Products and services
- CBF Complaint Reception Platform Web-based complaint reception platform that enables individual consumers and businesses to file and track complaints against banks, leasing establishments, and factoring/loan management companies in Tunisia. The service is free for users and ensures data security and confidentiality of submitted complaints.
Companies that use Conseil Bancaire et Financier
Customer profileSegments1 record
Ideal customer profiles2 records
Conseil Bancaire et Financier technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Conseil Bancaire et Financier competitors and assessment
Company assessmentBroad incumbents
- Banque de France - Médiation du crédit: The credit mediation arm of the Banque de France, handling disputes related to banking services. Comparable as a central-bank-affiliated body for banking dispute resolution, illustrating a more developed version of CBF's remit.
- Médiateur du Crédit (France): French national credit mediator that handles disputes between businesses and credit institutions. A more mature, well-resourced analog that demonstrates the scaled version of CBF's banking-ombudsman model.
- Financial Ombudsman Service (UK): The UK's statutory financial services ombudsman resolving disputes between consumers and financial firms. A globally recognized benchmark for the type of banking-complaint resolution function CBF performs in Tunisia.
- Commission de Surveillance du Secteur Financier (CSSF, Luxembourg): Luxembourg's integrated financial supervisor handling banking complaints and supervisory matters. Represents a more developed version of what a national financial regulator with consumer-facing functions looks like.
Regional players
- Bank Al-Maghrib (Morocco): Morocco's central bank and financial regulator. While not a complaint body, it is a regional peer for banking-sector oversight in a neighboring Maghreb economy, with potentially overlapping consumer-protection functions.
- Médiateur de la République (Tunisia): Tunisia's national ombudsman handling citizen grievances against public administration. Comparable as a public-interest dispute-resolution body operating in the same jurisdiction, though with a broader scope beyond finance.
- Banque Centrale de Tunisie (BCT): Tunisia's central bank and primary financial regulator, which oversees the banking sector that CBF serves. While not a complaint-handling body, BCT is the natural institutional counterparty and could absorb or coordinate with CBF's mandate.
Market position
Customer concentration
Conseil Bancaire et Financier social profiles
Digital presenceConseil Bancaire et Financier financial estimates
Financial estimateRevenue estimate
Valuation estimate
Conseil Bancaire et Financier leadership team
Management profileNumber of profiles
Conseil Bancaire et Financier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Conseil Bancaire et Financier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Conseil Bancaire et Financier
What does Conseil Bancaire et Financier do?
Conseil Bancaire et Financier (CBF) operates a complaint reception platform for the Tunisian banking and financial sector, enabling individual consumers and businesses to file complaints against banks, leasing establishments, and factoring/loan management companies. The service is provided free of charge to users and ensures confidentiality and security of submitted complaint data.
Is Conseil Bancaire et Financier a public or private company?
Conseil Bancaire et Financier is a private company. It is classified as state government owned and is currently operating.
When was Conseil Bancaire et Financier founded?
Conseil Bancaire et Financier was founded in -1. It employs 11 to 50 people.
Who are Conseil Bancaire et Financier's main competitors?
Broad incumbents on record are Banque de France - Médiation du crédit, Médiateur du Crédit (France), Financial Ombudsman Service (UK) and Commission de Surveillance du Secteur Financier (CSSF, Luxembourg). Regional players are Bank Al-Maghrib (Morocco), Médiateur de la République (Tunisia) and Banque Centrale de Tunisie (BCT).
Does Conseil Bancaire et Financier have an API?
No public API is recorded for Conseil Bancaire et Financier.
What industry is Conseil Bancaire et Financier in?
Conseil Bancaire et Financier's product category is Banking Complaint Resolution. Its primary akta.pro industry code is FSABAJAL, Sanctions, Compliance & Financial Crime Controls (KYC/AML Screening for Correspondents), with a secondary code of FSAMAMAF, Case Management, Investigations & SAR/STR Filing. Its NAICS code is 551111 and its SIC code is 6099.