Zimbabwe Red Cross Society

What Zimbabwe Red Cross Society does

Zimbabwe Red Cross Society (ZRCS) is a nonprofit humanitarian organization established on 2 October 1981 under the ZRCS Act [Chapter 17:08], serving as the sole recognized Red Cross society in Zimbabwe and the country's voluntary aid society auxiliary to public authorities. Headquartered at No. 10 St Annes, Avondale, Harare, ZRCS operates across all 10 provinces of Zimbabwe through a distributed network of provincial offices and a nationwide volunteer base trained in First Aid, Psychosocial Support, and disaster response. Its programmatic portfolio spans disaster preparedness and response (including Early Action Protocols for drought and cholera), Water/Sanitation/Hygiene (WASH) interventions, climate-smart disaster risk reduction, a full-service ZRCS Clinic offering diagnostic and emergency care, Restoring Family Links services for migrants and refugees (supported by the RedSafe mobile application and Trace the Face platform), child protection, and formal education through Red Cross High School (established 2015). Governance rests with a Board elected in December 2024 under President David Chaliyanika and Secretary General Elias Hwenga.

The organization's core technology comprises trigger-based Early Action Protocols, early warning systems, strategic Non-Food Item prepositioning, the RedSafe mobile application providing geolocation of humanitarian services and secure messaging for migrants, and the Trace the Face digital platform for cross-border family tracing through the global Red Cross Family Links Network. It is not a technology company in the conventional sense; these digital tools serve operational humanitarian objectives rather than commercial product development.

ZRCS's business model is donor-dependent and hybrid. Revenue streams include individual and corporate donations (channeled through Ecobank Zimbabwe), annual membership fees across five tiers ($1-$500), international donor grants from European Commission DG ECHO and Finnish Red Cross for specific programs, school fees from Red Cross High School, and fees for clinic services. The Restoring Family Links program carries an annual budget of USD 225,000. Its go-to-market motion is community-led: volunteer-driven engagement with members participating in governance and decision-making, supplemented by partnerships with the Ministry of Health and Child Care, City of Harare, and the international Red Cross Movement (IFRC, ICRC).

Name

Zimbabwe Red Cross Society

Legal name

Zimbabwe Red Cross Society

Website

https://redcrosszim.org.zw

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

The Zimbabwe Red Cross Society is a statutory nonprofit humanitarian organization, the sole Red Cross society in Zimbabwe, delivering disaster response, healthcare, WASH, family tracing, and education services across all 10 provinces through volunteer networks and international donor partnerships.

Ownership category

akta.pro rank

Product category

Humanitarian and Disaster Relief Services

NAICS

Emergency and Other Relief Services (624230), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Refugee, Migration & Displacement Support (BPAGABAH), Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE), Resettlement, Relocation & Repatriation Support (BPADAHAD)

Keywords

• Humanitarian services
• Disaster preparedness
• Emergency health services
• Family reunification
• Community resilience

Headquarters

HQ city

Harare

HQ country

Zimbabwe

HQ region

Africa

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Individual and Corporate Donations: Public donations received through bank transfers to Ecobank Zimbabwe Limited (Account: 5783600017362, USD account) supporting humanitarian work around Zimbabwe.
2. Membership Fees: Annual membership fees from members categorized into Ordinary ($5), Professional ($20), Corporate ($500), Youth out of School ($3), and Youth in School ($1). Members are involved in decision-making policies.
3. International Donor Funding: Funding from international humanitarian donors including European Commission DG ECHO and Finnish Red Cross for specific programmatic interventions.
4. School Fees: Red Cross High School generates revenue through termly fees from day and boarding scholars from Form 1-6 for sustainability.
5. Restoring Family Links Services: Budget of USD 225,000 annually required to continue offering PFL (Psychosocial First Aid and Family Links) services, funded through partnerships.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

Zimbabwe Red Cross Society delivers humanitarian services including disaster preparedness and response (Early Action Protocols for drought and cholera, NFI prepositioning), healthcare through the ZRCS Clinic (ultrasound, dental, X-Ray, emergency care, dialysis, pharmacy), formal secondary education via Red Cross High School (Form 1-6), and Restoring Family Links services (family tracing, child protection, RedSafe mobile application, connectivity services for migrants). These services are delivered through a network of trained volunteers, 10 provincial offices, and partnerships with IFRC, ICRC, DG ECHO, and the Ministry of Health.

Product overview

Zimbabwe Red Cross Society operates as a unified humanitarian organization offering multiple interconnected services rather than a traditional product portfolio. Core services include: (1) ZRCS Clinic providing comprehensive medical care including emergency services, dialysis, and specialist consultations; (2) Disaster Management programs combining Early Action Protocols, disaster preparedness training, and climate-smart risk reduction; (3) Health services including Water, Sanitation and Hygiene (WASH) and First Aid training; (4) Restoring Family Links services encompassing Family Tracing, Child Protection, Red Cross Messages, and the RedSafe mobile application; (5) Red Cross High School offering formal education as a model for Disaster Risk Reduction programming; and (6) targeted projects such as the cholera elimination initiative. These services are delivered through a network of volunteers and provincial offices across Zimbabwe's 10 provinces, with the organization governed by its Act [Chapter 17:08] and guided by the seven Fundamental Principles of the Red Cross Movement.

Differentiator

Problem solved

Functional benefit

Brands

• RedSafe Application: Mobile application for migrants to access vital information along migratory routes, geolocation of humanitarian services, sending one-time messages, and storing important documents and contacts.
• ZRCS Clinic

Products and services

• ZRCS Clinic A medical clinic in Harare providing comprehensive primary and specialist healthcare services to the general public, including ultrasound, dental, X-Ray, GP consultations, laboratory diagnostics, 24-hour emergency rooms and admission, dialysis, pharmacy, and specialist consultations.
• Red Cross High School A model secondary school in Harare offering quality formal education to orphaned and vulnerable children from Form 1 to Form 6, registered with the Ministry of Primary and Secondary Education and serving as a base for Disaster Risk Reduction and Youth programming. Students pay termly fees for day and boarding scholars.
• RedSafe Mobile Application A mobile application for migrants providing access to vital information along migratory routes, geolocation of humanitarian services, one-time messaging capability, and secure storage for important documents and contacts. Distributed through Restoring Family Links kiosks.
• Restoring Family Links Services A service for migrants, refugees, and displaced persons that uses the global Red Cross Red Crescent Family Links Network and the Trace the Face digital platform to reconnect, restore, and maintain contact between separated family members. Includes registration of Unaccompanied and Separated Children, family tracing case management, and follow-up.
• Connectivity Services for Migrants Communication support services provided through Restoring Family Links kiosks, offering 3-minute phone calls, 30-minute internet connection vouchers, and phone charging services to help migrants and refugees maintain contact with loved ones.
• Disaster Preparedness and Response Humanitarian program providing early warning systems, anticipatory action approaches, and rapid disaster response through Early Action Protocols for drought and cholera, prepositioning of essential Non-Food Items in high-risk districts, and trained volunteer response teams. Delivered in partnership with IFRC and the Ministry of Health.
• Water, Sanitation and Hygiene (WASH) Services Programs providing clean water access, sanitation infrastructure, and hygiene promotion to vulnerable communities, including specific cholera prevention interventions in Harare urban wards in partnership with the Ministry of Health and Child Care and City of Harare.
• First Aid Services and Training First aid training programs and emergency response services, including volunteer certification in First Aid and Psychosocial Support, delivered through the National Training Centre and provincial volunteer networks.

Quantifiable outcome

• 19,672 phone calls facilitated to reconnect families in 2024
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• International Federation of Red Cross and Red Crescent Societies (IFRC)coreStrategic or Co-development PartnerIFRC provides technical and financial support to ZRCS for implementing Early Action Protocols (EAP) including drought and cholera protocols, early warning systems, and disaster preparedness initiatives.
• Ministry of Health and Child CarecoreStrategic or Co-development PartnerZRCS collaborates with the Ministry in launching the Integrated Strategy for Cholera Risk Elimination and Mitigation Action, working together on prevention and containment efforts.
• City of HararecoreStrategic or Co-development PartnerPartnership with City of Harare for cholera outbreak response, targeting 10 wards within Harare's Tier 1 and Tier 2 brackets. Joint effort with CoH Health Department to identify cholera hotspots.
• International Committee of the Red Cross (ICRC)coreStrategic or Co-development PartnerICRC is referenced in the context of the Fundamental Principles proclaimed in Vienna in 1965, bonding together the Red Cross and Red Crescent National Societies, IFRC, and ICRC for humanitarian work.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• International Federation of Red Cross and Red Crescent Societies (IFRC): The global federation of 191 national Red Cross and Red Crescent societies, of which ZRCS is a member. Directly provides technical and financial support underpinning ZRCS's Early Action Protocols and disaster response programs.
• Oxfam in Zimbabwe: International humanitarian and development NGO operating in Zimbabwe with WASH, food security, and disaster response programs. Comparable international aid-funded humanitarian portfolio operating in the same country.
• CARE International: Major international humanitarian organization working in Zimbabwe on food security, WASH, and emergency response. Similar international donor-funded model and service categories to ZRCS.
• Médecins Sans Frontières (MSF): International medical-humanitarian organization providing emergency healthcare, cholera response, and humanitarian aid in Zimbabwe and similar contexts. Comparable health humanitarian focus, especially the cholera response work that overlaps with ZRCS's BORT program.
• International Committee of the Red Cross (ICRC): The humanitarian organization that co-bonds all national Red Cross societies under the Fundamental Principles. A peer in mandate and Movement affiliation, with a broader international remit.

Direct peers

• Kenya Red Cross Society: One of Africa's most established national Red Cross societies, running disaster management, health, first aid training, and tracing services. Comparable institutional scale, GTM, and product mix to ZRCS.
• South African Red Cross Society: The national Red Cross society of South Africa, operating the same Mandate under the Geneva Conventions, providing disaster response, health, and humanitarian services via a volunteer network and provincial branches. Highly comparable structure and service mix to ZRCS.

Emerging players

• World Food Programme (WFP) Zimbabwe: UN humanitarian agency providing food assistance and disaster response in Zimbabwe. Operates in parallel to ZRCS in addressing food insecurity and disaster impacts across the same beneficiary populations.
• UNICEF Zimbabwe: UN agency working in Zimbabwe on child welfare, WASH, education (overlapping with ZRCS's High School and school health clubs), and humanitarian response. Operates in overlapping program areas within the same country.

Regional players

• Cruz Vermelha de Moçambique (Mozambique Red Cross): Mozambique's national Red Cross society, operating in a neighboring southern African country with similar climate-driven disaster exposure (cyclones, floods, cholera). Directly comparable in mandate, scale, and volunteer-driven delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ZrcsRed
• Facebookfacebook.com/Zim-Red-Cross-Society
• LinkedInlinkedin.com/company/zimbabwe-red-cross-society

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Zimbabwe Red Cross Society