REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC

What REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC does

REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC, doing business as Redeem Health Care Medical (RHCM), is a privately held community behavioral health provider incorporated in Maryland and operating two outpatient clinics in Baltimore, Maryland (917 N Caroline Street and 2127 W Pratt Street). The organization delivers integrated substance use disorder and mental health services to adults and seniors aged 18–100 across Baltimore County and Baltimore City, with a service portfolio that spans Medication-Assisted Treatment using FDA-approved agents (Methadone, Buprenorphine, Suboxone, Vivitrol, Sublocade), structured substance abuse programming (PHP, IOP, OP), general mental health treatment, individual/group/family/couples therapy, psychiatric medication management, screening and toxicology monitoring, 24/7 emergency and crisis intervention, preventive and primary care, and housing and transportation support. Care coordination bridges mental health, substance use, and medical providers across referral programs including PRP, OHMC, SUD, and BHH.

The underlying clinical platform is built on evidence-based modalities (CBT, DBT, EMDR, motivational interviewing, trauma-informed care, culturally responsive practices) and standardized assessment tools (PHQ-9, GAD-7, urinalysis toxicology), delivered through in-person outpatient visits, HIPAA-compliant telehealth sessions, mobile crisis units, and a telehealth emergency line. No proprietary technology stack, data platform, AI/ML systems, or third-party software integrations are disclosed; the technology description centers on clinical protocols and service-line integration rather than a software product.

The business model is a professional services revenue model with a pay-as-you-go cadence, anchored by a Sliding Fee Assistance Program that prices services against Federal Poverty Guidelines using household income and family size. Income verification (pay stubs, tax returns, benefit award letters, child support documents, bank statements) is required to maintain eligibility, with standard charges applying if documentation is not produced within five business days. GTM is community-referral led — patients arrive via healthcare providers, case managers, and family members — supported by content marketing through the company's website and blog, organic social (Facebook, Twitter), and dedicated referral forms for each program. Sliding-fee discounts apply only to Redeem-delivered services and exclude third-party labs and prescriptions.

Name

REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC

Legal name

Redeem Health Care Medical Systems, Inc.

Website

https://redeemhealthcaremedical.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Redeem Health Care Medical Systems is a Baltimore, Maryland-based behavioral health provider delivering integrated substance abuse, mental health, and medication-assisted treatment services to adults and seniors at two outpatient clinics and via telehealth under a sliding-fee access model.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Behavioral health services
• Substance abuse treatment
• Medication-assisted treatment
• Outpatient mental health
• Psychiatric rehabilitation

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Sliding Fee Assistance Program: Healthcare services offered at discounted rates based on household income and family size following Federal Poverty Guidelines. All patients are welcome to apply; no one is denied care due to inability to pay. Standard charges apply if income verification is not submitted within 5 business days.
2. Healthcare Services Revenue: Revenue generated from providing substance abuse and mental health services including MAT, therapy, counseling, screening, emergency care, medication management, preventive healthcare, and care coordination.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC operates outpatient behavioral health clinics in Baltimore, Maryland delivering integrated substance abuse and mental health treatment for adults and seniors. Services include Medication-Assisted Treatment (MAT) using methadone, buprenorphine, and naltrexone, individual and group counseling, mental health screening and assessment, psychiatric rehabilitation, medication management, and 24/7 emergency telephone support, with affordability supported by a sliding fee program based on Federal Poverty Guidelines.

Product overview

Redeem Health Care Medical is a healthcare services provider offering integrated substance abuse and mental health treatment programs. The company operates a unified care platform with multiple clinical service modules including Medication-Assisted Treatment (MAT), Substance Abuse Programs (PHP, IOP, OP), General Mental Health Treatment, Therapy and Counseling, Screening and Monitoring, Emergency and Immediate Care, Medication Management, Preventive and Primary Healthcare, Housing and Transportation Support, and Health and Care Coordination. Services are delivered through in-person and telehealth formats with referral pathways for Psychiatric Rehabilitation Program (PRP), Outpatient Mental Health Clinic (OHMC), Substance Use Disorder (SUD), and Behavioral Health Home (BHH). The company also provides a Sliding Fee Assistance Program for income-eligible patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Medication-Assisted Treatment (MAT) Outpatient pharmacologic treatment of opioid and substance use disorders using methadone, buprenorphine, and naltrexone, delivered to adults and seniors under clinical supervision.
• Individual and Group Counseling / Therapy Behavioral therapy sessions covering substance abuse counseling, mental health therapy, and family counseling for adult and senior patients in Baltimore.
• Mental Health Screening and Assessment Clinical screening and diagnostic assessment of mental health conditions using evidence-based instruments to inform treatment planning.
• Psychiatric Rehabilitation Rehabilitative services supporting adults and seniors with mental illness in developing daily living and coping skills for community-based functioning.
• Medication Management Ongoing clinical management and monitoring of psychiatric and addiction-related medications for patients enrolled in treatment.
• 24/7 Emergency Telephone Care Round-the-clock telephone-based emergency support for patients in behavioral health or substance use crisis, providing immediate clinical access outside standard clinic hours.
• HIPAA-Compliant Telehealth Services Remote delivery of counseling, screening, medication management, and follow-up visits via a HIPAA-compliant virtual care platform for adult and senior patients.

Quantifiable outcome

• Improved treatment retention through MAT programs
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• CleanSlate Centers: CleanSlate operates a national network of outpatient MAT and behavioral health clinics; its office-based opioid treatment model closely parallels Redeem's MAT offerings and integrated care approach.
• The Bergand Group: Bergand Group operates outpatient substance abuse and co-occurring mental health treatment clinics in the Baltimore area, competing for the same Medicaid and sliding-fee patient base as Redeem.
• Concerted Care Group: Concerted Care Group is a Baltimore-based outpatient substance abuse and mental health treatment provider offering MAT, IOP, and therapy services directly comparable to Redeem's model in the same Baltimore market.
• MedMark Treatment Centers: MedMark provides outpatient opioid addiction treatment including methadone and buprenorphine-based MAT across multiple states, directly comparable to Redeem's MAT service line using FDA-approved medications.
• Tuerk House: Tuerk House is a longstanding Baltimore-based substance use disorder treatment provider offering outpatient, intensive outpatient, and supportive housing services, directly overlapping with Redeem's SUD program portfolio.

Broad incumbents

• BayMark Health Services: BayMark (parent of BAART and MedMark) is the largest U.S. operator of MAT and outpatient addiction treatment clinics; its scale and expanded services make it the dominant broad incumbent in the MAT category Redeem operates in.
• Acadia Healthcare: Acadia Healthcare is a large national behavioral health operator with inpatient and outpatient facilities; it is a broad incumbent competing for the same patient population and Maryland Medicaid contracts that Redeem targets.
• Universal Health Services: UHS operates a large behavioral health division including acute psychiatric and substance abuse facilities across the U.S., including Maryland; it represents an incumbent operator whose expanding outpatient footprint could compete with Redeem's services.

Regional players

• Ashley Addiction Treatment: Ashley Addiction Treatment is a Maryland-based substance use disorder provider offering outpatient and residential programs; while more residential-heavy, it overlaps with Redeem's outpatient and IOP service lines in the same state.
• Kolmac Outpatient Recovery Centers: Kolmac operates outpatient addiction treatment and mental health programs across the Mid-Atlantic; its intensive outpatient and co-occurring treatment model is structurally similar to Redeem's IOP and dual diagnosis services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/community_keep
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/redeem-healthcare-and-medical-systems-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REDEEM HEALTHCARE AND MEDICAL SYSTEMS, INC