Renton West Veterinary Hospital

What Renton West Veterinary Hospital does

Renton West Veterinary Hospital is a privately held, AAHA-accredited companion animal veterinary hospital located at 607 SW Grady Way #100 in Renton, Washington. The single-site practice employs approximately 6-10 staff, including two veterinarians (Dr. Erica Merrill as Principal Veterinarian and Dr. Codee Harris) and a practice manager, supported by veterinary assistants and front-desk personnel. The hospital operates under the WellHaven Pet Health employer umbrella. Services span preventive wellness examinations, vaccinations, dental care with digital dental radiography, diagnostic imaging (digital X-ray and ultrasonography), soft tissue and orthopedic surgery in an equipped surgical suite (isofluorane anesthesia, pulse oximetry, EKG, CO2 laser), in-house pharmacy dispensing prescription medications and diets (Hill's, Purina, Royal Canin), parasite prevention, nutritional counseling, specialist referrals, and emergency care during business hours.

The practice operates a fee-for-service model on clinical visits and procedures, supplemented by Care Companion Wellness Plans — tiered monthly subscriptions (New Friend for puppies, Best Friend for adult dogs, Basic Dental add-on, and feline equivalents) that bundle preventive services. The technology stack is conventional for veterinary medicine: standard diagnostic and surgical equipment, with third-party digital tools including PetDesk (mobile app for 24/7 appointment requests, reminders, and pet health records), VetPawer (online appointment scheduling), and VetsFirstChoice (online pharmacy storefront). The customer base is individual pet owners in the Renton and greater Pacific Northwest area, segmented into general pet owners, new pet owners, and senior pet owners. Pricing is not publicly disclosed; the practice offers discounts to seniors (65+) and military personnel and a complimentary exam for newly adopted Humane Society pets. The hospital has won the Best in the PNW Peoples Choice award from Seattle Times magazine in 2022 and 2023.

Name

Renton West Veterinary Hospital

Legal name

Renton West Veterinary Hospital

Website

https://rentonwestvet.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Renton West Veterinary Hospital is an AAHA-accredited, single-location companion animal veterinary hospital in Renton, WA serving local dog and cat owners with preventive care, diagnostics, surgery, dental, pharmacy, and subscription wellness plans.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industry

Preventive Care & Vaccination Clinics (HLAMAAAB)

Keywords

• Veterinary services
• Pet wellness exams
• Small animal surgery
• Pet dental care
• Veterinary diagnostics

Headquarters

HQ city

Renton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Services: Fee-for-service veterinary consultations, examinations, diagnostic testing, surgical procedures, dental services, and medical treatments. Revenue generated per visit based on services rendered.
2. Wellness Plans (Care Companion Plans): Monthly subscription plans bundling preventive care services including exams, vaccinations, lab work, dental cleanings, parasite prevention, and nail trims. Provides predictable recurring revenue and encourages customer retention.
3. Pharmacy and Prescription Diets: In-house pharmacy dispensing medications and prescription diets (Hill's, Purina, Royal Canin) directly to clients. Revenue from medication sales and special orders.
4. Parasite Prevention Products: Sale of prescription and non-prescription parasite prevention products including Interceptor Plus, Credelio, and Revolution Plus bundled into wellness plans or sold separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Renton West Veterinary Hospital is a full-service small animal veterinary hospital in Renton, WA providing preventive wellness exams, vaccinations, dental care, diagnostic imaging (digital radiography and ultrasonography), surgical services, in-house pharmacy, and parasite prevention for dogs and cats. The practice also offers tiered Care Companion Wellness Plans on a monthly subscription basis bundling preventive services, and operates as part of the WellHaven Pet Health employer brand.

Product overview

Renton West Veterinary Hospital offers a comprehensive suite of veterinary services through a single unified practice. The core offerings include preventive wellness exams and vaccinations, diagnostic imaging (digital X-rays and ultrasound), surgical services, dental care, an onsite pharmacy, and parasite prevention. The hospital differentiates with Care Companion Plans—tiered wellness packages (New Friend/Best Friend for canines, kitten/adult feline plans, and a Basic Dental add-on)—that bundle preventive services into monthly payment plans. Additional services include emergency vet care, specialist consultations, nutritional counseling, and prescription diets. The practice uses PetDesk for client communications and VetPawer for online appointment scheduling, creating a connected patient experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Annual Pet Wellness Exams

Quantifiable outcome

• Two consecutive years named Best in the PNW Peoples Choice by Seattle Times magazine
• +1 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Pets Helping Pets Tissue Donation ProgramminorStrategic or Co-development PartnerPartnership with Pets Helping Pets Tissue Donation Program offering pet tissue donation options to owners facing loss, providing comfort and allowing pets to leave a legacy of healing for animals in need.
• WellHavencoreOthersWellHaven is the parent company/brand under which Renton West Veterinary Hospital operates. The careers page references WellHaven as hiring for veterinary positions including veterinarians, technicians, assistants, and receptionists.
• PetDeskcoreTechnology or IntegrationPetDesk provides the clinic's mobile app enabling 24/7 appointment requests, automatic reminders, and pet health record access. The app serves as a digital engagement platform connecting the clinic with pet owners.
• VCA Mission Animal Referral and Emergency CenterminorOthersDr. Erica Merrill completed a year-long internship at VCA Mission Animal Referral and Emergency Center in Mission, Kansas prior to joining Renton West. Historical training relationship rather than active partnership.
• Path of Hope RescueminorStrategic or Co-development PartnerPractice Manager Jasmine volunteers as the medical lead for Path of Hope Rescue based in Spokane, indicating a community partnership for animal rescue support.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Others

• AmeriVet Veterinary Partners: PE-backed veterinary practice group partnering with general practice and specialty clinics. Relevant comparable for ownership/partnership structures in the same small-animal GP segment.
• Pathway Vet Alliance: Veterinary practice group affiliated with a national network of GP and specialty hospitals. Comparable as a peer operator in the same small-animal category and as a potential acquirer/affiliate.
• PetVet Care Centers: Multi-site companion animal hospital operator with a growing Pacific Northwest footprint. Comparable for shared-service GP/specialty operating model and as a potential consolidator peer.
• NVA (National Veterinary Associates): Large PE-backed consolidator of companion animal veterinary practices. Comparable as a buyer/operator in the same small-animal practice category and a likely counterparty in any future ownership transition.
• Vets First Choice (Covetrus): Online pharmacy and prescription management platform used by Renton West for its online store. Comparable as an ecosystem enabler rather than a direct competitor — relevant for distribution and prescription fulfillment strategy.

Broad incumbents

• Banfield Pet Hospital: Nation's largest general veterinary practice chain, with strong presence in the Pacific Northwest inside PetSmart locations. Comparable for preventive/wellness plan business model and subscription-style Optimum Wellness Plans.
• WellHaven Pet Health: Network of veterinary hospitals under which Renton West operates and hires. A directly affiliated multi-clinic group with shared brand, recruiting, and operational standards, making it the closest structural comparator.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain. Renton West refers after-hours emergencies to BluePearl, and BluePearl is a natural overlap as a specialty/ER peer in the broader Seattle metro area.
• VCA Animal Hospitals: Largest US veterinary hospital network, now part of Mars Veterinary Health. Comparable as a multi-site full-service small animal hospital group; Renton West's principal DVM completed her internship at VCA Mission.

Regional players

• Arrow Animal Urgent Care: After-hours urgent care veterinary provider in the greater Seattle/Renton area to which Renton West refers after-hours cases. A nearby regional peer offering overlapping urgent-care services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/reviews
• LinkedInlinkedin.com/company/renton-west-veterinary-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Renton West Veterinary Hospital