Resident
Resident is a Vietnamese cloud-based property management SaaS platform that automates billing, contracts, and IoT device control for landlords and rental operators across boarding houses, apartments, dormitories, and commercial offices in Vietnam.
- Company typePrivate
- Founded2020
- HeadquartersHanoi, Vietnam
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Resident does
Resident is a cloud-based property management SaaS platform operated by Vietnamese technology company Công ty Cp Công Nghệ ODOOR VIỆT NAM (Công ty Cp Công Nghệ ODOOR VIỆT NAM), focused exclusively on Vietnam's rental real estate market since its founding in 2020. The platform serves landlords and rental operators across boarding houses, apartments, serviced apartments, student dormitories, homestays, and commercial offices, with claimed coverage of 1,000+ operating partners managing more than 30,000 apartments. Resident bundles property, tenant, contract, financial, and asset management functions together with Vietnam-specific features such as temporary residence registration, e-invoicing, and Zalo OA-based resident communication.
Resident firmographics
Firmographics- Name
- Resident
- Legal name
- Công ty Cp Công Nghệ ODOOR VIỆT NAM
- Website
- https://resident.vn
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Resident is a Vietnamese cloud-based property management SaaS platform that automates billing, contracts, and IoT device control for landlords and rental operators across boarding houses, apartments, dormitories, and commercial offices in Vietnam.
- Ownership category
- akta.pro rank
Resident industry classification
Industry- Product category
- Property Management Software
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Co-Living Property Management (BPAJAFAJ)
- akta.pro secondary industry
- Student Housing Resident Life, Conduct & Community Management (BPAJAJAH)
Keywords
Where Resident is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices2 records
Markets served
Resident business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Software Licenses: Resident generates revenue primarily through tiered subscription plans billed monthly, semi-annually, or annually. Pricing scales with the number of rooms/units managed. Operators with fewer than 10 rooms receive the service free. Paid plans include tiered pricing for 10+ rooms, with discounts of 10-25% for longer commitment periods (6-month, 1-year, 2-year plans). Additional add-ons include automatic debt matching transactions, Zalo OA messages, and online training sessions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free plan for small landlords (under 10 rooms) |
| Subscription | Multi-year contract | 6-month Combo – Tiết Kiệm (Savings) |
| Subscription | Annual | 1-year Combo – Hiệu Quả (Best Choice) |
| Subscription | Multi-year contract | 2-year Combo – Tối Ưu Nhất (Most Optimized) |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Resident product offering
Product offeringCore offering
Resident is a cloud-based SaaS platform that enables Vietnamese landlords and property operators to manage rental portfolios including boarding houses, serviced apartments, dormitories, homestays, and commercial offices. The platform automates tenant billing, payment reconciliation via QR-code bank-transfer matching, contract management, and tenant communication through Zalo OA, and integrates with IoT smart electricity meters and locks. It is delivered via web application and native iOS/Android mobile apps for both administrators and tenants.
Product overview
Resident is a unified property rental management platform consisting of the core Resident Platform, the Resident Admin mobile app for landlords/property managers, and the Resident App for tenants. The ecosystem includes integrated modules for automatic debt collection, e-contracts, multi-channel invoice delivery, and IOT device connectivity for smart property management. Available on web and mobile (iOS/Android).
Differentiator
Problem solved
Functional benefit
Products and services
- Resident Platform (Web Application) Cloud-based SaaS platform for managing rental properties in Vietnam, covering apartments, boarding houses, serviced apartments, dormitories, homestays, and commercial offices. Provides tenant management, contract management, automated invoicing, automatic QR-code debt matching, Zalo OA-based tenant communication, IoT device integration, employee permission management, and financial reporting. Targeted at landlords, property management operators, and serviced-apartment chains.
- Resident Admin Mobile App Native iOS and Android mobile application for landlords and property managers to manage rental operations on mobile devices. Supports property management, invoice creation and sending, payment tracking, tenant communication, and remote IoT device control. Bundled with the Resident Platform subscription.
- Resident Tenant Mobile App Free iOS and Android mobile application for tenants and residents living in properties managed on the Resident platform. Enables viewing monthly invoices, receiving payment notifications, reporting incidents, submitting temporary residence registration, and communicating with property managers. Drives two-sided network effects for the Resident landlord ecosystem.
Quantifiable outcome
- 60% reduction in management time and 45% cost savings for commercial office operators managing ~200 office spaces (BĐS Upland)
- +2 more outcomes
Companies that use Resident
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Resident technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature9 records
Resident partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- TuyacoreTuya is a smart home IoT platform integrated with Resident's property management system. The integration enables electronic electricity meters and other smart home devices to connect directly with Resident's billing and management platform, enabling remote meter reading, automated billing, and remote power cut-off capabilities for rental properties.
- VconnexcoreVconnex is an IoT solutions provider partnered with Resident to provide smart device connectivity for rental properties. The partnership enables integration of Vconnex smart devices (smart meters, fingerprint locks, etc.) with Resident's management platform for automated monitoring and billing.
- Zalo OA (Zalo Official Account)coreZalo OA integration is a core feature of the Resident platform. The partnership enables Resident to send automated invoice notifications, payment reminders, and general announcements to both property managers and tenants through Zalo, Vietnam's dominant messaging application. This integration is a primary differentiator for Resident in the Vietnamese market, as Zalo is the default communication channel for Vietnamese consumers and businesses.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Resident competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Resident social profiles
Digital presenceResident financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resident leadership team
Management profileNumber of profiles
Resident funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resident M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resident
What does Resident do?
Resident is a cloud-based SaaS platform that enables Vietnamese landlords and property operators to manage rental portfolios including boarding houses, serviced apartments, dormitories, homestays, and commercial offices. The platform automates tenant billing, payment reconciliation via QR-code bank-transfer matching, contract management, and tenant communication through Zalo OA, and integrates with IoT smart electricity meters and locks. It is delivered via web application and native iOS/Android mobile apps for both administrators and tenants.
Is Resident a public or private company?
Resident is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Resident founded?
Resident was founded in 2020. It employs 1 to 10 people.
Where is Resident based?
Resident is headquartered in Hanoi, Vietnam, in the Asia region.
How does Resident make money?
One revenue line is on record: subscription Software Licenses.
Does Resident have an API?
No public API is recorded for Resident.
What industry is Resident in?
Resident's product category is Property Management Software. Its primary akta.pro industry code is BPAJAFAJ, Co-Living Property Management, with a secondary code of BPAJAJAH, Student Housing Resident Life, Conduct & Community Management. Its SIC code is 7340.