Plateforme Territoriale d'Appui - Ressource Santé Vaucluse

What Plateforme Territoriale d'Appui - Ressource Santé Vaucluse does

Ressources Santé Vaucluse (RSV) is a French non-profit association (loi 1901), founded in 2008 and headquartered at 135 avenue Pierre Sémard in Avignon, operating under the public-service brand Plateforme Territoriale d'Appui. Its function is to coordinate complex healthcare pathways in the Vaucluse department by operating three complementary dispositifs: the DAC (Dispositif d'Appui à la Coordination), which supports sanitary, medico-social, and social professionals with graduated responses from information/orientation through intensive coordination; the C360 (Communauté 360), a community-based service for people with disabilities and their caregivers, with or without MDPH recognition; and the PASS de Ville (Permanence d'Accès aux Soins de Santé), which facilitates access to care, health rights, and prevention for people in precarious situations without medical coverage, with physical permanence sites in Avignon, Carpentras, and Cavaillon.

The underlying technology is human-mediated rather than platform-native: coordination is delivered via dedicated phone lines per dispositif (DAC: 04 84 512 512; C360: 0 800 360 360; PASS: 04 58 803 803), sectorised pathway coordinators covering Grand Avignon, Haut Vaucluse, Carpentras-Sault, and Sud Vaucluse, and a digital documentation portal organised by thematic areas (Usagers, Juridique, Santé mentale, Covid long, Géronto, Soins palliatifs, Handicap, Numérique, Addiction), complemented by the 'La Pause Ressource' podcast. No proprietary software product, API, or AI capability is disclosed.

The revenue model is fully public: services are provided free of charge to beneficiaries, and the association is financed by the Agence Régionale de Santé (ARS) PACA under three separate directorates — Direction des Soins de Proximité (DAC), Direction de l'Offre Médico-Social (C360), and Direction des Services Numériques (digital roadmap). Governance is exercised through the Instance Territoriale Stratégique (ITS), CoTech C360 (approx. 20 members), and CoPil PASS de Ville, with the Director (François Barrière) and a deputy director overseeing a team of approximately 25 staff members including project managers, coordinating physicians, pathway coordinators, social workers, and a digital mission manager.

Name

Plateforme Territoriale d'Appui - Ressource Santé Vaucluse

Legal name

Ressources Santé Vaucluse

Website

https://ressources-sante.org

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Ressources Santé Vaucluse is a French non-profit association in Avignon that operates three public-funded healthcare coordination dispositifs — DAC, C360, and PASS de Ville — serving healthcare professionals, people with disabilities, and precarious populations across the Vaucluse department.

Ownership category

akta.pro rank

Product category

Healthcare Coordination Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Territorial healthcare coordination
• Complex care pathways
• Disability community support
• Healthcare access services
• Public health coordination

Headquarters

HQ city

Avignon

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Health Funding: Funded by Agence Régionale de Santé (ARS) PACA under pilot of Direction des Soins de Proximité (DAC), Direction de l'Offre Médico-Social (C360), and Direction des Services Numériques (digital roadmap)

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Ressources Santé Vaucluse operates a territorial coordination platform delivering three complementary dispositifs for the Vaucluse department: the DAC (Dispositif d'Appui à la Coordination) for healthcare, medico-social, and social professionals managing complex patient pathways; the C360 (Communauté 360) for people with disabilities and their caregivers; and the PASS de Ville for people in precarious situations without health coverage. All services are provided free of charge to beneficiaries and funded by the Agence Régionale de Santé PACA.

Product overview

Ressources Santé Vaucluse operates as a coordination platform managing three complementary healthcare support devices serving the Vaucluse department in France. The core offering consists of the DAC (coordination of complex care pathways), C360 (disability support community), and PASS de Ville (healthcare access for precarious populations). These devices work in mutualized coordination to support healthcare professionals, people with disabilities, and vulnerable populations. Supporting services include digital documentation resources organized by thematic areas and a podcast series for inter-knowledge sharing among territorial actors.

Differentiator

Problem solved

Functional benefit

Products and services

• DAC (Dispositif d'Appui à la Coordination) A coordination device supporting healthcare, medico-social, and social professionals in managing complex patient care pathways across all ages, pathologies, and target populations. Provides graduated responses from information/orientation to intensive coordination in subsidiarity with territorial actors, and contributes to territorial animation through project leadership and awareness events.
• C360 (Communauté 360) A community-based support service for people with disabilities (with or without MDPH recognition) and their caregivers. Identifies people without solutions, delivers adapted responses, and federates actors to improve territorial offerings, with specialized referents (e.g., autism and gerontology) on the coordination team.
• PASS de Ville (Permanence d'Accès aux Soins de Santé) A city-based healthcare access service for people in precarious situations without medical coverage. Facilitates effective access to healthcare, health rights, and prevention by removing administrative, social, financial, linguistic, and organizational barriers, delivered by nurse, social-worker, and mediator coordinators.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Agence Régionale de Santé (ARS) PACAcoreOthersPrimary funder and strategic partner; under pilot of Direction des Soins de Proximité (DAC), Direction de l'Offre Médico-Social (C360), and Direction des Services Numériques (digital roadmap)
• Instance Territoriale Stratégique (ITS)coreStrategic or Co-development PartnerStrategic governance body bringing together decision-makers and funders from Vaucluse with balanced representation from sanitary, medico-social and social sectors
• CoTech C360 MemberscoreStrategic or Co-development PartnerTechnical committee with approximately 20 members representing various colleges; proposes orientations for C360 local roadmap and implements thematic working groups
• CoPil PASS de Ville PartnerscoreStrategic or Co-development PartnerSteering committee with institutional, associative, and professional partners involved in urban healthcare access, health rights and prevention; meets at least annually
• Haut Vaucluse Sector PartnersminorStrategic or Co-development PartnerPartners for Rencontre Partenariale event in Haut Vaucluse territory
• ARCA-SudminorStrategic or Co-development PartnerPartnership for caregiver support group sessions and addiction-related resources

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Others

• ATD Quart Monde: French NGO focused on extreme poverty and exclusion, with co-constructed programs for the most precarious populations. Comparable as an adjacent ecosystem actor serving a similar vulnerable-population segment that the PASS dispositif targets.
• France Assos Santé: National federation representing patient and health-service user associations across France. Comparable as a coordination-and-representation layer for healthcare users that the organization's usagers-facing documentation work parallels.
• Médecins du Monde: International medical-humanitarian NGO running PASS-like programs that facilitate healthcare access for uninsured and precarious populations in France. Comparable mission overlap with the PASS de Ville dispositif around removing administrative, linguistic, and financial barriers to care.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): Federation of French home-help and home-care service providers. Comparable as a coordinating body that links sanitary, medico-social, and social actors at territorial level, with overlapping pathways with the DAC coordination function.

Direct peers

• Plateforme de Coordination en Santé Mentale du Vaucluse: Departmental mental-health coordination platform serving Vaucluse under the same ARS PACA regional authority. Comparable in its territory-bound coordination model, multidisciplinary team, and reliance on public health funding, though specialized in mental health rather than the broader DAC/C360/PASS mix.
• DAC Provence Santé Conseil (PSC): Sibling DAC covering the Pertuis canton of Vaucluse, operating under the same national Dispositif d'Appui à la Coordination framework funded by ARS PACA. Directly comparable in mission, structure, and funder, making it the most relevant peer for benchmarking coordination capacity in the same territory.

Broad incumbents

• Croix-Rouge française: Major French health and social-services nonprofit operating broadly across humanitarian aid, home care, and vulnerable-population support. Comparable as a publicly-acknowledged health/social nonprofit ecosystem player that overlaps with the PASS-style access-to-care mandate and disability support work.

Regional players

• CCAS d'Avignon: Municipal social-action center (Centre Communal d'Action Sociale) based in Avignon, the association's headquarters city. Comparable as a frontline territorial actor for precarious-population support and referral pathways that intersect with the PASS de Ville perimeter.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dac-rsv84

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plateforme Territoriale d'Appui - Ressource Santé Vaucluse