Alabama Department of Revenue

What Alabama Department of Revenue does

The Alabama Department of Revenue (ALDOR) is the primary tax administration agency for the State of Alabama, operating as an executive branch entity headquartered at 375 South Ripley Street in Montgomery. It administers state revenue laws, collecting individual income tax, corporate income tax, sales and use tax, business privilege tax, motor vehicle title and registration fees, property tax oversight, and local sales/use/lodgings/rental taxes on behalf of cities and counties. ALDOR serves all Alabama residents, all businesses operating in the state, all 67 counties, and tax professionals through multiple service delivery channels including a 381-employee workforce, 10 in-person Taxpayer Service Centers (Florence, Huntsville, Gadsden, Birmingham, Tuscaloosa, Montgomery, Auburn/Opelika, Dothan, and Mobile), and a suite of digital platforms.

Name

Alabama Department of Revenue

Legal name

Alabama Department of Revenue

Website

https://revenue.alabama.gov

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Alabama Department of Revenue (ALDOR) is the State of Alabama's tax administration agency, collecting individual, business, sales, use, and motor vehicle taxes, and administering programs like the CHOOSE Act education savings accounts, for all residents, businesses, and 67 counties statewide.

Ownership category

akta.pro rank

Product category

State Tax Administration

NAICS

Administration of Economic Programs (926), Administration of General Economic Programs (92611), Executive, Legislative, and Other General Government Support (921)

akta.pro primary industry

State/Provincial Taxation & Revenue Administration (BPAIABAD)

akta.pro secondary industries

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH), Tax Return Filing, Processing & Assessment (BPAIADAC), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• State tax administration
• Individual income tax filing
• Business tax compliance
• Motor vehicle registration
• Taxpayer service centers

Headquarters

HQ city

Montgomery

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Pricing tiers

Distribution channels6 records

Marketing channels5 records

Core offering

The Alabama Department of Revenue is the State of Alabama's primary tax administration agency. It administers state revenue laws through individual income tax filing, business tax compliance, sales and use tax, motor vehicle titling and registration, business licensing, property tax administration, audit and appeals, and revenue distribution to all 67 Alabama counties and local governments. Services are delivered via online self-service portals (My Alabama Taxes, MyDMV), 10 in-person Taxpayer Service Centers, and approved e-file software vendor networks.

Product overview

Alabama Department of Revenue operates a multi-channel service platform consisting of online self-service portals, electronic filing systems, educational programs, and in-person services. The core offerings include My Alabama Taxes (free direct tax filing portal), MyDMV (vehicle services), B.E.S.T. (business taxpayer education), ATLAS Alabama (small business portal), and CHOOSE Act (education savings accounts). These are complemented by Modernized Electronic Filing (MeF) systems for both individual and business tax returns, ONE SPOT for local tax payments and returns, and Taxpayer Service Centers across the state for in-person support.

Differentiator

Problem solved

Functional benefit

Brands

• My Alabama Taxes: ALDOR's direct, secure online system for filing individual income tax returns electronically.
• B.E.S.T. (Business Essentials for State Taxpayers)
• CHOOSE Act Alabama

Products and services

• My Alabama Taxes Free direct online portal for Alabama taxpayers to file individual income tax returns (Form 40, Form 40EZ, Form 40NR), make payments, check refund status, and manage individual tax accounts. Available to all Alabama residents.
• MyDMV Online portal for motor vehicle services including title applications, registration renewals, license plate management, and Mandatory Liability Insurance (MLI) responses. Available to Alabama vehicle owners and license plate issuing officials.
• B.E.S.T. (Business Essentials for State Taxpayers) Educational program providing videos, guides, and step-by-step learning modules to help new and existing business owners understand Alabama tax requirements, including Personal Property Tax, Business Licensing, Sales and Use Tax, Business Income Tax, tax account registration, filing requirements, and recordkeeping.
• ATLAS Alabama Comprehensive online portal providing resources to help individuals start or grow a small business in Alabama.
• CHOOSE Act Program Education savings account program providing refundable income tax credits to support the success of eligible K5-12 students in Alabama.
• Alabama Individual Modernized Electronic Filing (MeF) Federal/state electronic filing program for individual income tax returns (Forms 40 and 40NR), enabling returns to be transmitted through the IRS to Alabama for processing. Used by approved third-party e-file software providers.
• Alabama Business Modernized Electronic Filing (MeF) Electronic filing system for corporate, partnership, business privilege, fiduciary, and financial institution excise tax returns. Used by approved third-party e-file software providers.
• ONE SPOT Unified payment and return filing system for local sales, use, lodgings, and rental taxes across Alabama cities and counties, enabling businesses to file consolidated local returns through a single interface.
• Taxpayer Service Centers In-person assistance locations across Alabama (Florence, Huntsville, Gadsden, Birmingham, Tuscaloosa, Montgomery, Auburn/Opelika, Dothan, Mobile) providing taxpayer support for business and individual tax matters.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ohio Department of Taxation: Ohio's state tax administrator handling individual income, school district income, commercial activity, sales/use, and motor fuel taxes. Comparable in providing both individual and business e-file channels plus taxpayer service centers.
• Mississippi Department of Revenue: Mississippi's state tax administrator with closely parallel geographic and economic profile to Alabama. Comparable in administering income, sales/use, and motor vehicle taxes with a regional/state service center model.
• Louisiana Department of Revenue: Louisiana's state tax authority administering individual income, corporate, sales/use, severance, and motor vehicle taxes. Direct comparable to ALDOR in scale, service mix, and Southeast U.S. regional context.
• Georgia Department of Revenue: Georgia's equivalent state tax administration agency, providing individual income, corporate, sales/use, and motor vehicle services across Georgia counties. Direct structural peer to ALDOR with similar service offerings, MeF participation, and statewide service center model.
• Tennessee Department of Revenue: Tennessee's state revenue department administering franchise/excise taxes, sales/use, and motor vehicle titling — operates a similarly structured multi-channel tax administration platform serving Tennessee residents and businesses.
• Florida Department of Revenue: Florida's state tax administrator handling sales/use, corporate income, and various state taxes. Comparable mission and digital infrastructure; ALDOR's My Alabama Taxes and ONE SPOT systems parallel Florida's online tax portal and local tax administration tools.
• South Carolina Department of Revenue: South Carolina's state revenue agency with similar individual income, sales/use, and license fee administration. Operates MyDORWAY — a near-identical branded online taxpayer portal concept to ALDOR's My Alabama Taxes.

Broad incumbents

• California Franchise Tax Board: California's personal income and corporate tax administrator — a larger, more complex peer serving a much bigger tax base with similar individual and business e-file capabilities and practitioner communications infrastructure.
• Texas Comptroller of Public Accounts: Texas's state revenue administrator handling sales/use tax, franchise tax, and motor vehicle services with a much larger operational scale. Broader scope includes statewide accounting and treasury functions beyond pure tax administration, but directly comparable in core tax platform.
• New York State Department of Taxation and Finance: Large, established state tax agency administering personal income, business, sales, and property taxes with extensive e-file, practitioner, and taxpayer service infrastructure. Represents a high-maturity benchmark for state tax administration platforms.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AlabamaRevenue
• YouTubeyoutube.com/channel/UChmvFJ8TDm4-xtNtUFKAFrA
• Facebookfacebook.com/AlabamaRevenue
• Instagraminstagram.com/alabamarevenue
• LinkedInlinkedin.com/company/alabama-department-of-revenue

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alabama Department of Revenue