Richards Hogg Lindley (RHL)

What Richards Hogg Lindley (RHL) does

Richards Hogg Lindley (RHL) is a London-headquartered marine insurance adjusting firm and a wholly-owned subsidiary of Charles Taylor, with a continuous operating history dating to 1813. The firm specialises in marine claims and average adjusting services for the marine insurance value chain, serving shipowners, their brokers, insurers, and shipbuilders worldwide. With 49 employees and nine offices spanning the UK, Greece, the UAE, India, Singapore, Indonesia, Hong Kong, Japan, and Canada, RHL operates what it describes as the industry's largest concentration of qualified Fellows of the Association of Average Adjusters, supported by consulting surveyors with senior former vessel experience.

RHL's service portfolio spans Hull & Machinery Adjusting, General Average & Security Collections, Shipbuilder's Risks & Repairer's Liabilities, Loss of Hire quantification, Collision & Marine Liabilities, and Consulting Surveyors. The firm operates a dedicated client portal (rhlclientarea.ctplc.com) for managing large-scale general average and salvage security collections across multiple parties during a casualty. Its technical core is human-expert-driven: claims are resolved through credentialed adjusters applying both the law and practice of marine insurance, with no disclosed AI/ML or proprietary technology platform underlying the service. Pricing is quote-based and tailored to each claim, with revenue generated on a professional services model tied to individual engagement scope.

RHL markets primarily through Charles Taylor's corporate digital properties and a LinkedIn presence, and operates as the marine adjusting division within Charles Taylor's Claims Solutions umbrella. This integration provides access to corporate resources, additional service lines, and Charles Taylor's wider global insurance services network, while RHL retains its own brand identity for the marine adjusting specialism.

Name

Richards Hogg Lindley (RHL)

Legal name

Richards Hogg Lindley

Website

https://rhlg.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Richards Hogg Lindley is a London-based marine claims and average adjusting firm, subsidiary of Charles Taylor, serving shipowners, brokers, insurers, and shipbuilders through nine global offices with the industry's largest concentration of Fellows of the Association of Average Adjusters.

Ownership category

akta.pro rank

Product category

Marine Insurance Claims Adjusting

NAICS

Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Marine Specialty (Hull/P&I/Cargo) (FSAJAGAJ)

akta.pro secondary industries

Inland Marine Insurance (Transit, Equipment & Installation) (FSAJAHAB), Marine & Energy Reinsurance (FSAOABAK)

Keywords

• Marine claims adjusting
• Average adjusting services
• Hull machinery claims
• General average security
• Marine insurance surveying

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Marine Claims Adjusting Services: Professional services revenue generated through marine insurance claims handling, average adjusting, and consultancy services. Services are tailored to client needs and claim quantum, working with shipowners, brokers, insurers, and shipbuilders to resolve claims efficiently, promptly, and fairly.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Richards Hogg Lindley provides independent marine insurance claims advice and adjusting services, covering hull and machinery claims, general average and salvage security collections, shipbuilder's risks and repairer's liabilities, loss of hire quantification, collision and marine liabilities, and consulting surveying. Services are delivered by qualified Fellows of the Association of Average Adjusters and consulting surveyors with senior vessel experience to shipowners, brokers, insurers, and shipbuilders worldwide.

Product overview

Richards Hogg Lindley (RHL) is a subsidiary of Charles Taylor and the leading provider of independent marine claims advice and adjusting services. RHL operates as a specialized marine insurance adjusting firm with over 200 years of history, offering a comprehensive suite of services including Hull & Machinery Adjusting, General Average & Security Collections, Shipbuilder's Risks & Repairer's Liabilities, Loss of Hire assessment, Collision & Marine Liabilities, and Consulting Surveyors. RHL maintains a client portal for general average and salvage security information access. The company differentiates through its team of qualified Fellows of the Association of Average Adjusters and a global network of offices spanning the UK, Greece, UAE, India, Singapore, Indonesia, Hong Kong, Japan, and Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Hull & Machinery Adjusting Marine insurance adjustment service drawing on impartial, legal and practical expertise to promote swift and amicable resolution of hull and machinery claims. Services range from expert opinion to full adjustment, with involvement in identifying potential difficulties and resolving disputes through positive negotiations.
• General Average & Security Collections Efficient management of general average situations from the earliest stages of any casualty. Includes dedicated technology for large-scale security collections enabling quick action with all parties' interests protected.
• Shipbuilder's Risks & Repairer's Liabilities Comprehensive service helping shipbuilders and their insurers ensure insurance claims are settled speedily and amicably.
• Loss of Hire Expert quantification of the impact of vessel casualties on trading ability and revenue stream, considering detailed cause, policy wording, time recoverable, and excess period. Advisory services on interim funding for owners.
• Collision & Marine Liabilities Independent expert analysis on timing and cause of damage using in-house consulting surveyors with senior positions on commercial vessels. Includes attendance at casualties and access to global network of trusted local surveyors.
• Consulting Surveyors Expert surveyors with senior vessel experience (technical superintendents and chief engineers) providing independent expert analysis of timing and cause of damage. Services include casualty attendance, additional surveys, and coordination with trusted local surveyors worldwide.
• RHL Client Portal Secure client portal providing access to information on larger-scale general average and salvage security collections.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Charles TaylorcoreStrategic or Co-development PartnerRichards Hogg Lindley is a subsidiary company of Charles Taylor. As part of the Charles Taylor Group, RHL operates within their claims solutions division, specifically under the adjusting/marine services umbrella. This relationship provides RHL with access to broader corporate resources, additional service lines, and integration with Charles Taylor's global network of insurance services.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Marine Warranty Agency (MWA): Independent marine surveying firm providing warranty surveys and technical consultancy to the marine insurance market. Highly comparable to RHL's consulting surveyors offering and overlapping with RHL's marine insurance client base.
• Bureau Veritas: Global marine classification society and testing/inspection firm with marine surveying and consultancy capabilities serving shipowners, insurers, and the broader maritime industry. Provides directly comparable technical surveying services to RHL's consulting surveyors practice.

Broad incumbents

• McLarens: International loss adjusting firm with a marine and energy specialty practice handling complex marine and offshore losses. Directly comparable to RHL on marine mandate capability but operates across many other insurance lines as well.
• Sedgwick: Global claims management provider (formed via the merger of Cunningham Lindsey and Sedgwick) with established marine and energy adjusting capabilities. Competes with RHL for marine adjusting mandates while serving a much broader multi-line client base.
• Crawford & Company: One of the world's largest independent claims management firms with a dedicated marine practice handling hull, cargo, and liability losses globally. Operates at far larger scale than RHL but competes for the same marine insurer and shipowner mandates on complex losses.

Others

• Lloyd's of London: The London insurance market where the majority of marine hull, cargo, and liability risks are underwritten. Functions as the central marketplace and infrastructure for the marine insurance industry that RHL serves through its claims adjusting work.
• Aon: Major global insurance broker with marine and cargo specialty practices broking risk on behalf of shipowners and cargo owners. Operates as a key intermediary in the marine insurance ecosystem that RHL serves through its claims adjusting work.
• Marsh Ltd: Global insurance broker with a dedicated Marine Practice placing hull, cargo, and liability coverage. Operates in the same marine insurance value chain as RHL and is a frequent engagement counterparty when major losses occur.
• Charles Taylor: RHL's parent company and broader claims solutions platform. Provides the corporate ecosystem and distribution infrastructure within which RHL operates, including aviation adjusting, natural resources, and TPA services.
• Thomas Miller: Manager of major P&I clubs including the UK P&I Club and Barbican. Operates as both a key client relationship and infrastructure provider for marine insurance, sitting in the same marine insurance value chain as RHL.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/richards-hogg-lindley

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richards Hogg Lindley (RHL)