Cras Centro de Referência e Assist Social

What Cras Centro de Referência e Assist Social does

Cras Centro de Referência e Assist Social operates as part of the Prefeitura Municipal de Riachinho — the municipal government of Riachinho in the interior of Minas Gerais, Brazil. The entity delivers public social assistance services through the CRAS (Centro de Referência de Assistência Social) and CREAS (Centro de Referência Especializado de Assistência Social) service centers, operating under Brazil's federal SUAS (Sistema Único de Assistência Social) framework. It serves vulnerable populations including families registered in CadÚnico, coordinating federal programs such as Bolsa Família and BPC, providing family counseling, document assistance, and emergency social benefits. Beyond social assistance, the municipality operates multiple secretariats spanning Health, Education, Works, Transportation, Agriculture, Sports, Culture, Tourism, Environment, and Finance.

The core technology infrastructure is a third-party-assembled digital municipal governance platform comprising: a Portal Institucional (institutional website), Portal da Transparência for budget transparency, e-SIC (electronic information access system under LAI), electronic official gazette (Diário Oficial Eletrônico), Ouvidoria Municipal (citizen grievance system), LISTASYSTEM (procurement platform), Idexmanager (CMS), and Contracheque Online (employee payslip system). Technical support is provided by Agência Idex. The infrastructure is compliant with Brazil's LGPD (Lei Geral de Proteção de Dados) and LAI (Lei de Acesso à Informação), with SSL/TLS encrypted communications and a designated Data Protection Officer.

The entity operates under a public administration funding model rather than a commercial revenue model. Services are provided free of charge to citizens, funded through municipal taxes (IPTU, ISS), state ICMS transfers, federal FPM (Fundo de Participação Municipal) transfers, and earmarked funds including FUNDEB for education and FMAS (Fundo Municipal de Assistência Social) for social assistance. Customer acquisition occurs through universal geographic service obligation — every resident of Riachinho is a potential service recipient, with no traditional GTM motion or pricing model applicable.

Name

Cras Centro de Referência e Assist Social

Legal name

Prefeitura Municipal de Riachinho - MG

Website

https://riachinho.mg.gov.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The social assistance arm (CRAS/CREAS) of the Prefeitura Municipal de Riachinho, a small municipal government in interior Minas Gerais, Brazil. It delivers federally-coordinated social protection services under SUAS to vulnerable populations, alongside broader municipal administration services funded by public budgets.

Ownership category

akta.pro rank

Product category

Public Social Assistance

NAICS

Social Assistance (624), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Cash & Voucher Assistance (CVA) / Emergency Social Assistance (BPADADAI), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Social assistance services
• Municipal social services
• Public welfare programs
• Citizen transparency portals
• SUAS social protection

Headquarters

HQ city

Riachinho

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Distribution channels5 records

Marketing channels6 records

Core offering

CRAS Centro de Referência e Assistência Social is a municipal government unit that delivers frontline social assistance services to vulnerable families and individuals in Riachinho, Minas Gerais. It operates reference centers (CRAS and CREAS) that register beneficiaries, conduct socio-economic assessments, refer families to social programs (Bolsa Família, BPC), and run digital citizen-service portals for transparency and information access.

Product overview

The institutional offering consists of a municipal government digital infrastructure serving the municipality of Riachinho MG. The primary digital products include the institutional Portal, the Portal da Transparência for budget and expense transparency, the LISTASYSTEM for bid management, and internal tools like Idexmanager and Contracheque Online. The CRAS (Centro de Referência de Assistência Social) operates as a social assistance reference center under the Secretaria de Ação Social, providing services to vulnerable populations. Citizen-facing services include e-SIC (Access to Information system), Ouvidoria (complaints/suggestions), and the Electronic Official Gazette. All systems are operated by the municipal government with technical support provided by Agência Idex.

Differentiator

Problem solved

Functional benefit

Products and services

• CRAS Reference Center Services Frontline municipal social assistance services including socio-economic registration (Cadastro Único), family assessment, referral to federal social programs (Bolsa Família, BPC), and community-based social protection for families in vulnerability.
• CREAS Specialized Social Assistance Specialized protective social services for individuals and families facing rights violations, including psychosocial support, case management, and referral to protective measures under the SUAS framework.
• Portal da Transparência Public transparency portal providing citizens access to municipal financial and administrative information as required by Brazilian transparency law (Lei de Acesso à Informação).
• e-SIC Electronic Information Access Electronic system for citizens to file information access requests and receive responses from the municipal administration in compliance with Brazil's Access to Information Law.
• Ouvidoria Municipal Municipal ombudsman channel for citizens to submit complaints, suggestions, and requests related to public services.

Quantifiable outcome

• Coordination of social programs including Bolsa Família and emergency benefits for families in CadÚnico
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves1 record

Expansion highlights3 records

Broad incumbents

• Prefeitura de Contagem: Municipal government of Contagem, MG providing CRAS/CREAS social assistance under SUAS, with comparable transparency and citizen service portals. Same Minas Gerais state context and similar regulatory framework for social assistance.
• Prefeitura de Belo Horizonte: Municipal government of Belo Horizonte, MG operating CRAS/CREAS under SUAS and providing social assistance, transparency, and digital governance services. Larger-scale analog of the same municipal administration model, useful for benchmarking service delivery and digital infrastructure scope.

Others

• Futurize: Provider of electronic invoice (NFS-e) and municipal tax services used by Riachinho's Secretaria de Fazenda. Enabler in the municipal tax and digital service infrastructure layer.
• Conselho Nacional de Assistência Social (CNAS): National deliberative body governing SUAS policy and funding allocations to municipalities. Institutional peer in the social-assistance policy framework that shapes CRAS/CREAS operating requirements.
• Sistema Contracheque Online: Online payslip platform for municipal employees, used by Riachinho for personnel payroll access. Adjacent vendor in the municipal HR/payroll technology ecosystem.
• Ministério do Desenvolvimento e Assistência Social (MDS): Federal ministry that administers SUAS, Bolsa Família, BPC, and transfers funds (via FMAS) to municipal CRAS/CREAS. The upstream governing and funding counterpart for Riachinho's social assistance operations.
• LicitaSystem: Procurement and bidding platform serving multiple Brazilian municipalities, including Riachinho for public tendering and contract publication. Ecosystem technology peer for municipal digital services.
• ILai / Memory Sistemas: Provider of the Portal da Transparência platform used by Riachinho for budget, expense, and contract disclosures. Relevant as the transparency-portal technology vendor within the Brazilian municipal government ecosystem.
• Agência Idex: Technology vendor providing the Idexmanager CMS, LISTASYSTEM procurement platform, and ongoing technical support to Riachinho's municipal digital infrastructure. Ecosystem enabler rather than direct competitor.

Regional players

• Prefeitura de Montes Claros: Municipal government of Montes Claros, another interior Minas Gerais municipality operating CRAS services and digital governance infrastructure. Directly comparable in operating context (interior MG, small-to-mid-sized municipality) and SUAS framework.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@prefeituraderiachinhomg
• Facebookfacebook.com/prefeituraderiachinhomg
• Instagraminstagram.com/prefeituraderiachinhomg
• LinkedInlinkedin.com/company/cras-centro-de-refer%C3%AAncia-e-assist-social

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cras Centro de Referência e Assist Social