Richmond Division of Family Practice (RDFP)

What Richmond Division of Family Practice (RDFP) does

The Richmond Division of Family Practice (RDFP) is a registered British Columbia non-profit society (S0057540) and member-driven organization that supports family physicians practising in Richmond, BC through the Richmond Primary Care Network (PCN) framework. Formally established in 2019 when the BC Ministry of Health announced three geographic PCN zones (West, City Centre, East), RDFP serves as the unified voice and operational backbone for local primary care coordination, providing physician recruitment and retention support, professional development, MOA network services, practice optimization, and clinical resource access (UpToDate, RxFiles, SAFE platform, Pathways directories).

RDFP's core operational products include the Richmond Primary Care Network itself (a team-based care model integrating family physicians, nurse practitioners, and allied health professionals), the SAFE events and surveys platform (safe.rdfp.ca), the Richmond Healthcare Jobs recruitment portal, the Richmond MOA Network (170+ members across ~60 clinics as of December 2023), the Community Link Worker / social prescribing program (200+ referrals since October 2022), the Long-Term Care Initiative, and the Richmond Attachment Program for vulnerable patients. RDFP operates from Unit 780–8100 Granville Ave in Richmond, BC, with a lean staff of approximately 12 employees covering executive leadership, finance, HR, communications, program management, and zone-level administrative coordination.

RDFP's business model is non-commercial. Revenue is derived from grants and funding from the BC Ministry of Health (approximately $15 million committed annually to the Richmond region by Year 3 of PCN implementation for net new positions), the Family Practice Services Committee, and Doctors of BC. Membership is free for eligible Richmond family physicians, and patient-facing PCN services are MSP-funded and provided at no cost to Richmond residents with valid BC Medical Service Plan coverage. RDFP distributes services through direct physician/MOA membership, the provincial Health Connect Registry for patient attachment, and three zonal PCN referral pathways, with strategic partners including Vancouver Coastal Health, HealthLink BC, and the City of Richmond.

Name

Richmond Division of Family Practice (RDFP)

Legal name

Richmond Division of Family Practice

Website

https://richmonddivision.ca

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

The Richmond Division of Family Practice (RDFP) is a BC-registered non-profit society that supports Richmond, BC family physicians through Primary Care Network coordination, recruitment, MOA professional development, and patient attachment programs funded by the BC Ministry of Health, Doctors of BC, and the Family Practice Services Committee.

Ownership category

akta.pro rank

Product category

Primary Care Network Services

NAICS

Nursing and Residential Care Facilities (623)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAE

Primary Care Networks, Groups & MSOs

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Primary care network
• Physician recruitment services
• Family practice support
• Healthcare coordination
• Community health services

Headquarters

HQ city

Richmond

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Ministry and Foundation Funding: RDFP is a non-profit organization funded by the Family Practice Services Committee, Doctors of BC, and the B.C. Ministry of Health. The BC Ministry of Health provides approximately $15 million in annual funding to the Richmond region by the third year of PCN implementation as net new positions are added.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

RDFP coordinates the Richmond Primary Care Network (PCN) across three geographic zones, providing team-based care that connects family physicians and nurse practitioners with allied health professionals. It supports its 170+ member physicians and Medical Office Assistants with recruitment, retention, professional development, clinical reference tools, and practice resources, while connecting Richmond residents to primary care via the Health Connect Registry and free MSP-funded allied health services.

Product overview

The Richmond Division of Family Practice (RDFP) operates as a non-profit member-driven organization that supports family physicians through multiple interconnected programs rather than a single unified product. The core portfolio includes the Richmond Primary Care Network (PCN), which provides team-based healthcare coordination across three geographic zones; the MOA Network for medical office assistant professional development; the SAFE platform for events and surveys; the Richmond Healthcare Jobs recruitment website; the Richmond Health Connect Registry for patient attachment; Pathways directories for provider and community services; and the Long-Term Care Initiative. These programs work collaboratively to strengthen primary care delivery, physician support, and community health outcomes in Richmond.

Differentiator

Problem solved

Functional benefit

Brands

• SAFE (Events and Surveys): A platform for events management and surveys for Richmond Division members.
• Richmond Healthcare Jobs
• Richmond Primary Care Network (PCN)

Products and services

• Richmond Primary Care Network (PCN) A team-based healthcare network connecting family physicians and nurse practitioners with allied health professionals across three geographic zones (PCN 1 West, PCN 2 City Centre, PCN 3 East) in Richmond, providing coordinated patient care and free MSP-funded services.
• Richmond Health Connect Registry A provincial patient waitlist system that helps Richmond residents find a family physician or nurse practitioner by registering with their Personal Health Number and contact information.
• Richmond MOA Network A professional development and networking group supporting Medical Office Assistants through events, recruitment, peer mentorship, career support, and the bi-weekly Richmond MOA Minute newsletter.
• Long-Term Care Initiative (LTCI) An initiative empowering Richmond family physicians to create local solutions that improve patient care in long-term care homes.
• Richmond Attachment Program (RAP) A program connecting unattached vulnerable patients in Richmond, including mothers, complex care patients, and newcomers, with family physicians who have capacity to accept new patients.
• Richmond PCN Community Link Service A PCN social prescribing program that connects patients to community support services. The program received more than 200 referrals since inception in October 2022.
• Richmond Healthcare Jobs A recruitment website connecting healthcare professionals with employment opportunities in Richmond, including physician jobs, MOA positions, long-term care opportunities, and other clinical roles.
• Pathways Medical and Community Services Directories Online directories providing patients with details about healthcare providers, clinics, and community services in British Columbia, enabling connections to doctors and access to clinic updates.

Quantifiable outcome

• MOA Network has grown to 170+ members across 60 clinics
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Vancouver Coastal HealthcoreStrategic or Co-development Partner · 25 April 2019RDFP partners with Vancouver Coastal Health to operate the Richmond Primary Care Network. VCH provides health authority coordination and clinical infrastructure, while RDFP drives local PCN health planning and care navigation tailored specifically to Richmond.
• HealthLink BCcoreStrategic or Co-development PartnerHealthLink BC operates the Health Connect Registry, the provincial system through which Richmond residents register to be matched with family physicians and nurse practitioners. RDFP works with this platform to facilitate patient attachment.
• City of RichmondcoreStrategic or Co-development PartnerRDFP partnered with the City of Richmond to simplify zoning, permits, and licensing for physicians opening new clinics, making it easier for doctors to establish practices in the community.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Victoria Division of Family Practice: BC Division of Family Practice coordinating primary care in the Victoria region. Same member-driven model, same provincial funding structure, and same PCN-coordination mandate, but operating on Vancouver Island rather than the Lower Mainland.
• North Shore Division of Family Practice: BC Division of Family Practice serving the North Shore (North Vancouver, West Vancouver) with the same organizational model and PCN coordination mandate as RDFP. Closest geographic peer in the Lower Mainland.
• Vancouver Division of Family Practice: Other BC Division of Family Practice operating the same member-driven non-profit model to coordinate primary care networks in a different geographic region. Directly comparable structure, funding source (Ministry of Health via Doctors of BC), and PCN mandate, but serving Vancouver rather than Richmond.
• Burnaby Division of Family Practice: BC Division of Family Practice serving the Burnaby region with the same member-driven, PCN-coordinating non-profit model. Operates under identical governance and funding structure as RDFP, making it a directly comparable peer in an adjacent Lower Mainland municipality.
• Surrey-North Delta Division of Family Practice: Another BC Division of Family Practice coordinating a Primary Care Network in the Surrey-North Delta region. Same organizational form, same Ministry/Doctors of BC funding model, and same physician-support mandate, providing a direct regional peer comparison.

Others

• HealthLink BC: Provincial health information and service line that operates the Health Connect Registry used by RDFP for patient attachment. Adjacent enabling infrastructure that supports RDFP's patient-facing operations rather than a direct competitor.
• Vancouver Coastal Health: Regional health authority that partners with RDFP to operate the Richmond PCN, providing health authority coordination and clinical infrastructure. Not a peer but a strategic ecosystem partner with overlapping interests in primary care delivery in the region.

Broad incumbents

• Doctors of BC: Provincial professional association that represents all BC physicians and, through the Family Practice Services Committee, directly funds RDFP and other divisions. A broader incumbent operating across the full physician ecosystem rather than a single local region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/richmonddivision
• LinkedInlinkedin.com/company/rdfp

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richmond Division of Family Practice (RDFP)