Alcaldía Municipal Riosucio Caldas

What Alcaldía Municipal Riosucio Caldas does

Alcaldía Municipal de Riosucio Caldas is the local government authority of the municipality of Riosucio in the department of Caldas, Colombia, operating under Colombian constitutional and administrative law as a public sector entity. The administration is led by Mayor Abel David Jaramillo Largo (2024-2027 term) and serves the municipality's residents across a 429.1 km² territorial jurisdiction (1,783 meters above sea level, average temperature 19-21°C). Core functions include public safety coordination, rural road infrastructure, cultural promotion (notably the Carnaval de Riosucio heritage festival), education management via JUME, environmental compliance with Corpocaldas, tax collection, and citizen participation programs.

The technical backbone is a Microsoft SharePoint-based e-government portal (riosucio-caldas.gov.co) developed and maintained by vendor 101 S.A.S., integrating nine citizen-facing modules: PQRSD (petitions/complaints), online payments, the Portal Tributario (impuestos.riosucio-caldas.gov.co), transparency and access to public information, the Portal Único de Contratación (procurement), Portal de Niños, open data (Datos Abiertos), live chat, and direct mayoral correspondence. The platform integrates with national systems including SECOP II (procurement), Datos Abiertos gov.co, Bancolombia payments, the CoronaApp for COVID-19 response, and Google Forms for citizen surveys. Service delivery is multi-channel, combining physical headquarters service (Tuesday-Friday and Saturday hours), digital self-service portals, mobile applications, community radio, and an active social media presence across Facebook (6,960+ followers), Instagram, YouTube, and X/Twitter.

Revenue mechanics are those of a Colombian municipal government: local taxes (industry and commerce, property), national transfers under the Sistema General de Participaciones, and departmental/royalty allocations, governed by municipal ordinances and national frameworks such as MinTIC's Gobierno Digital strategy and Resolution 1519 of 2020. Customer segments are non-commercial and span general citizens (primary), civil society organizations and Indigenous councils (e.g., Cabildo del Resguardo Indígena de San Lorenzo), and job seekers interfacing with SENA and the municipal labor observatory. The headcount is 76 employees.

Name

Alcaldía Municipal Riosucio Caldas

Legal name

Alcaldía Municipal de Riosucio Caldas

Website

https://riosucio-caldas.gov.co

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

Alcaldía Municipal de Riosucio Caldas is the public municipal government authority of Riosucio in the department of Caldas, Colombia. It delivers citizen services through a SharePoint-based digital portal and physical offices, funded by local taxes, national transfers, and royalties, serving residents across a 429.1 km² jurisdiction.

Ownership category

akta.pro rank

Product category

Municipal Government Services / Public Administration

NAICS

Public Administration (92), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Foreign Governments (8888)

akta.pro industry

PRIMARYBPAIAAAE

Government Digital Service & eGovernment (Service Delivery, IDs, Portals)

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYBPAIAAAH

Public Communications, Transparency & Open Government

Business & Public Services/Public Sector & Government Administration/Central/Federal Government Administration

SECONDARYBPAIADAM

Taxpayer Services, Education & Outreach

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAC

Tax Return Filing, Processing & Assessment

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

Keywords

• Municipal public services
• Citizen e-government portal
• Local government administration
• Municipal tax collection
• Public transparency portal

Headquarters

HQ city

Riosucio

HQ country

Colombia

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Distribution channels6 records

Marketing channels8 records

Core offering

The Alcaldía Municipal de Riosucio Caldas operates as the local government authority for the municipality of Riosucio in the department of Caldas, Colombia, delivering public administration services including municipal governance, tax collection (industry and commerce tax, property tax), citizen service procedures, public transparency, rural infrastructure maintenance, public safety coordination, cultural promotion (Carnaval de Riosucio), and education management. Its digital offering is a SharePoint-based e-government portal providing online procedures, online tax payments, the PQRSD petition and complaint system, a transparency portal, a public contracting portal, open data, and a children's portal for citizens to access services without physical visits.

Product overview

Alcaldía Municipal de Riosucio operates a comprehensive e-government citizen services portal built on Microsoft SharePoint, offering a unified platform that integrates multiple digital services. The core offering consists of citizen-facing modules including the Portal de Trámites y Servicios (procedures portal), Pagos en Línea (online payments), PQRSD (petitions and complaints system), Portal Tributario (tax portal), transparency and contracting portals, and a child-friendly Portal de Niños. These services are interconnected through the municipal website, enabling citizens to access government services, make payments, submit requests, and participate in public administration without physical visits. The platform operates as a government-to-citizen (G2C) digital services hub rather than a commercial technology product.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Trámites y Servicios (Citizen Procedures and Services Portal) Online portal enabling citizens to access municipal government procedures, requests, and services digitally without physical queue visits. Designed for all residents and citizens of the Riosucio municipality.
• Pagos en Línea (Online Payments) Digital payment platform allowing citizens to pay taxes, fees, and municipal charges online securely, integrated with Bancolombia payment services. Designed for taxpayers and citizens transacting with the municipality.
• PQRSD (Citizen Petition and Complaint Management System) Citizen petition and complaint management system for processing requests, complaints, claims, suggestions, and denunciations (Peticiones, Quejas, Reclamos, Sugerencias y Denuncias). Designed for all citizens engaging with the municipal administration.
• Portal Tributario (Taxation Portal) Dedicated online tax payment portal for municipal tax payments including industry and commerce tax and other municipal levies. Hosted at impuestos.riosucio-caldas.gov.co. Designed for businesses and individuals subject to municipal taxation.
• Portal de Transparencia y Acceso a Información Pública (Transparency Portal) Transparency portal providing public access to government documents, budgets, administrative information, and compliance with the Ley de Transparencia. Designed for citizens, oversight bodies, journalists, and researchers.
• Portal Único de Contratación (Public Procurement Portal) Public procurement portal connecting citizens and contractors with government contracting opportunities and processes, integrated with the national SECOP II system. Designed for contractors, suppliers, and oversight bodies.
• Portal de Niños (Children's Portal) Child-friendly portal designed for young citizens to learn about municipal government and participate in age-appropriate civic education activities.
• Chat de Atención al Ciudadano (Citizen Service Chat) Real-time chat service for direct communication between citizens and municipal government representatives. Available Tuesday to Friday, 8:00 a.m. to 5:00 p.m.
• Datos Abiertos (Open Data Initiative) Open government data initiative providing public access to municipal datasets and information repositories, integrated with the national Datos Abiertos gov.co portal. Designed for citizens, researchers, journalists, and developers.
• Labor Intermediation and Employment Services (Observatorio Laboral / Agencia de Gestión y Colocación de Empleo) Municipal labor intermediation and employment services, including the Observatorio Laboral, Agencia de Gestión y Colocación de Empleo, and coordination with SENA for vocational training (e.g., Nursing Technician). Designed for job seekers in the Riosucio municipality.
• Municipal Education Coordination (JUME - Junta Municipal de Educación) Municipal education coordination through the Junta Municipal de Educación (JUME), overseeing teacher networks, curriculum development, quality improvement strategies, and the Cátedra Riosuceña cultural education program across all municipal educational institutions.
• Citizen Participation and Participatory Governance Mechanisms Citizen participation and participatory governance services including citizen assemblies, public hearings, participatory planning workshops, online forums, surveys, Escríbale al Alcalde, and Mecanismos de Participación Ciudadana.
• Rural Infrastructure Maintenance Program (Vías Rurales) Rural road maintenance and infrastructure improvement program executed through tripartite partnerships with Indigenous councils (e.g., Resguardo Indígena de San Lorenzo) and community organizations, improving rural access for communities such as Pasmí.
• Public Safety and Security Coordination (Consejos de Seguridad) Public safety coordination through the Consejos de Seguridad Subregión Alto Occidente, in partnership with the Policía Nacional, Ejército Nacional, and Gobernación de Caldas, including operational support (e.g., motorcycle delivery) for rural and urban patrols.

Quantifiable outcome

• 645,741+ portal visits demonstrating digital service adoption
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Gobierno Nacional de Colombia (Presidencia de la República)coreStrategic or Co-development PartnerThe national government provides regulatory frameworks, policy guidance, and national program implementation at the municipal level. The municipality participates in national initiatives including CoronaApp promotion, El Campo Emprende agricultural programs, and government digital transformation (Gobierno en Línea / Estrategia Gobierno Digital).
• Gobernación de CaldascoreStrategic or Co-development PartnerThe Departmental Government of Caldas led by Governor Henry Gutiérrez collaborates with Riosucio on security councils (Subregión Alto Occidente), cultural programs (Carnaval 2027), and inter-institutional coordination. The municipality participates in the Subregión Alto Occidente security and governance coordination with Supía, Marmato, and La Merced municipalities.
• Corpocaldas (Corporación Autónoma Regional de Caldas)coreStrategic or Co-development PartnerRegional environmental authority with jurisdiction over Caldas. Partnered on municipal land use planning (PBOT Review), environmental protection, and watershed management. The municipality works with Corpocaldas on environmental compliance and territorial planning matters.
• Cabildo del Resguardo Indígena de San LorenzocoreStrategic or Co-development PartnerIndigenous council representing the San Lorenzo Indigenous community within Riosucio. Collaborates with the municipal administration on rural infrastructure projects (e.g., road maintenance in the Pasmí community) through tripartite community-government partnerships.
• Policía Nacional de ColombiacoreStrategic or Co-development PartnerThe municipal government provides operational support to the National Police station, including the delivery of two motorcycles with equipment to strengthen rural and urban patrols. The municipality and Police coordinate on security and citizen coexistence programs.
• Junta Municipal de Educación (JUME)coreStrategic or Co-development PartnerMunicipal Education Board that coordinates with the municipal government and the Secretaría de Educación on teacher networks, curriculum development, quality improvement strategies, and the Cátedra Riosuceña cultural education program.
• Corporación Carnaval de RiosuciocoreStrategic or Co-development PartnerCultural organization managing the Carnaval de Riosucio, a heritage festival. The municipal administration, through the Alcaldía and Secretaría de Cultura, supports the Corporation's governance efforts including meetings with the Caldas Governor's Office for Carnaval 2027 preparation.
• SENA (Servicio Nacional de Aprendizaje)minorStrategic or Co-development PartnerNational vocational training service providing free technical training (e.g., Nursing Technician) and continuing education programs. The municipality promotes SENA courses and training opportunities to citizens through its communication channels.
• Instituciones Educativas del MunicipiocoreStrategic or Co-development PartnerAll educational institutions in the municipality participate in the JUME-led Knowledge Networks program, working with the municipal government and Secretaría de Educación on curriculum improvement, teacher training, and quality education enhancement.
• Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC)minorStrategic or Co-development PartnerNational ICT ministry governing the Government's Online Strategy (Gobierno en Línea) and Resolution 1519 of 2020. The municipality adheres to these frameworks for its digital transformation and portal development.
• 101 S.A.S.coreImplementation/ SI/ Consulting PartnerSoftware development company (101 S.A.S.) responsible for designing, developing, and maintaining the municipal government website (riosucio-caldas.gov.co) on the SharePoint platform. Also provides technical support and platform hosting services.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Alcaldía de Manizales: Municipal government of Manizales, the capital of the Caldas department. Unlike Riosucio, Manizales is a larger city with more resources, but operates the same type of e-government portal, digital citizen services, and PQRSD system for residents of the same Colombian department.
• Alcaldía de Pereira: Municipal government of Pereira, capital of Risaralda, and a member of the same Alto Occidente subregion via intermunicipal coordination. Operates a comparable SharePoint-based digital portal with citizen services, tax portal, and transparency systems.
• Alcaldía de Marmato: Municipal government of Marmato, another small municipality in the Alto Occidente subregion that participates in intermunicipal coordination with Riosucio. Comparable in size and operates under the same national digital government compliance requirements.
• Alcaldía de Supía: Municipal government of Supía, a direct neighbor in the Alto Occidente subregion that coordinates with Riosucio on security councils and governance. Likely operates on the same national digital government framework (Gobierno en Línea/Gobierno Digital).
• Alcaldía de Armenia: Municipal government of Armenia, capital of Quindío, a mid-sized Colombian city operating a comprehensive e-government portal with PQRSD, online tax payments, and transparency features comparable to Riosucio's platform.

Others

• 101 S.A.S. Software development company that built and maintains Riosucio's SharePoint-based municipal portal. An enabling technology partner that delivers the digital infrastructure for the municipality's citizen services platform.
• SECOP II: National public procurement portal integrated with Riosucio's contracting portal. An adjacent government platform that enables the municipality's public procurement transparency and citizen contracting access.

Broad incumbents

• Gobernación de Caldas: Departmental government of Caldas that oversees and coordinates with all municipal governments in the department, including Riosucio. Operates broader digital services and policy frameworks that municipalities must align with.
• GOV.CO: National unified government services portal that integrates services from all Colombian government entities including municipalities. Riosucio links to gov.co as part of the national digital transformation framework.
• MinTIC (Ministerio de Tecnologías de la Información y las Comunicaciones): National ICT ministry that governs the Estrategia Gobierno Digital and provides the framework that Riosucio's portal complies with. A broader incumbent that sets standards and provides tooling for municipal digital government.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Riosucio_Caldas
• YouTubeyoutube.com/channel/UCw0YhZEEr0cE24rARrQKa3w/videos
• Facebookfacebook.com/riosuciocaldas
• Instagraminstagram.com/alcaldiaderiosuciocaldas
• LinkedInlinkedin.com/company/alcald%C3%ADa-municipal-riosucio-caldas

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldía Municipal Riosucio Caldas