Rivage Hotel & Spa

What Rivage Hotel & Spa does

Rivage Hôtel & Spa is a 4-star hotel operated by SH ANNECY (SAS, SIREN 850 614 215), a subsidiary of the privately held Best Mont-Blanc hotel group that runs seven properties across Chamonix, Annecy, and Les Arcs. Located on the shores of Lake Annecy in Annecy-le-Vieux with legal seat in Paris, the property opened on July 1st and offers contemporary accommodations spanning Standard rooms through two penthouse suites with 115m² panoramic terraces, complemented by a 1,000m² NUXE spa, a 330m² divisible event space, and F&B venues including Bistrot LÔNA (seasonal Savoyard cuisine, Mibrasa charcoal oven, 3,000+ reference wine cellar), Bacari bar, and breakfast service.

The business operates a hybrid distribution model anchored by direct-to-consumer booking on the official website (priced 10% below OTAs) and extended via GDS connectivity (Amadeus, Sabre, Galileo, Worldspan) for corporate and travel-agent demand, alongside partnerships for gift vouchers (Secretbox), outdoor activities (Outside Rivage), restaurant reservations (Overfull), and spa bookings (Pure Informatique). Revenue is generated across five streams — accommodation, F&B, spa and wellness, events and seminars, and ancillary services (parking, pet fees, electric bike rentals) — with pricing primarily quote-based and unit-priced across add-on packages such as SWIM & LUNCH and Duo Spa et Apéro.

Customer segments are diversified across leisure travelers, corporate and MICE groups, F&B patrons, and day-spa visitors, supported by a marketing mix that includes the official website, social channels (Facebook, Instagram), email newsletters, and event-driven programming (Festival LÔNA). The property achieved its first Clef Verte (Green Key) sustainable tourism certification in 2025, and the group employs approximately 120 people across its seven properties.

Name

Rivage Hotel & Spa

Legal name

SH ANNECY

Website

https://rivage-hotel.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Rivage Hôtel & Spa is a 4-star lakeside hotel in Annecy, France, operated by SH ANNECY within the privately held Best Mont-Blanc group. It serves leisure travelers, corporate groups, and wellness visitors with rooms, suites, penthouses, a 1,000m² NUXE spa, event spaces, and the Bistrot LÔNA restaurant.

Ownership category

akta.pro rank

Product category

Hotels & Resorts

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Beachfront & Coastal Full-Service Hotels (THAGAAAI)

akta.pro secondary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

Keywords

• Hotel accommodation
• Spa wellness
• Lakeside hospitality
• Fine dining
• Event hosting

Headquarters

HQ city

Annecy-le-Vieux

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hotel Accommodation: Room reservations across multiple categories: Standard, Superior, Prestige, Executive, Junior Suite, Deluxe Suite, Privilege Suite, and Penthouses. Revenue generated through direct booking, GDS systems, and third-party partners.
2. Food & Beverage: Restaurant operations including Bistrot LÔNA (seasonal cuisine, matured meats), Bacari bar (all-day dining, cocktails), and room service. Revenue from lunch, dinner, breakfast buffets, and bar sales.
3. Spa & Wellness Services: NUXE spa treatments, massages, and wellness services. Additional revenue from fitness subscriptions and yoga classes. 1000m² spa facility with 5 treatment cabins.
4. Events & Seminars: Meeting room rentals, event organization, team building activities, and private celebrations. 330m² of modular event space plus penthouse options.
5. Ancillary Services: Parking (surcharge for electric vehicle charging), pet fees (25€ per night), late checkout/early check-in supplements, and gift voucher sales.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Rivage Hotel & Spa is a 4-star hotel located on the shores of Lake Annecy in Annecy, France, offering guest rooms, an on-site spa, a restaurant, and meeting/event spaces. The property is operated by SH Annecy, a subsidiary of the Best Mont-Blanc hotel group which operates a portfolio of seven hotels across the region.

Product overview

Rivage Hôtel & Spa is a 4-star lakeside hotel in Annecy, France, operating as part of the Best Mont-Blanc hotel group. The property offers a unified hospitality experience combining accommodations (rooms, suites, and two premium penthouses), dining (Bistrot LÔNA restaurant, Le Bacari bar, breakfast service), wellness (Spa NUXE with 1000m² aquatic and treatment facilities), and event spaces (330m² divisible meeting rooms plus private penthouses). Add-on services include electric bike rentals (SLEEP & RIDE), day spa packages (SWIM & LUNCH, Duo Spa et Apéro), gift vouchers, activity bookings via Outside Rivage, and Geneva airport transfers. The hotel also offers GDS integration for travel professionals.

Differentiator

Problem solved

Functional benefit

Brands

• Bistrot LÔNA: The hotel's main restaurant offering seasonal, local Savoyard cuisine with lake and mountain views, featuring matured meats cooked on a Mibrasa charcoal oven.
• Bacari
• Le Ricochet
• The View
• Golden Bay

Quantifiable outcome

• 10% lower prices for direct bookings compared to online travel agencies
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• NUXEcoreStrategic or Co-development PartnerPremium French spa brand partnership providing skincare products, treatments, and brand association for the 1000m² spa facility. NUXE boutique available on-site for product purchases. 5 treatment cabins offering NUXE services.
• Outside Rivage (Cameleon)coreStrategic or Co-development PartnerActivity partner organizing outdoor experiences including electric bike rentals, paddle, hiking, skiing, and paragliding. Bureau located at hotel reception for convenient guest access.
• Best Mont-Blanc GroupcoreStrategic or Co-development PartnerParent hotel group operating 7 properties across Chamonix, Annecy, and Les Arcs. Provides centralized sales, marketing, and operational support. Group employs 120 people across all properties.
• PAYZENcoreTechnology or IntegrationPayment processing partner providing secure online payment services through SSL encryption. Handles credit card transactions and pre-authorization for reservations.
• SAFEBOOKINGminorOthersInsurance partner providing cancellation and modification insurance coverage for hotel reservations.
• SecretboxminorGTM or Marketing PartnerGift voucher and gift box platform enabling customers to purchase hotel stays, spa treatments, and restaurant meals as gifts.
• SolikendminorGTM or Marketing PartnerSolidarity booking platform where full payment is reversed to customer-chosen charitable associations. Supports RSE/social responsibility initiatives.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Le Palace de Menthon-Saint-Bernard: 5-star luxury palace hotel on the eastern shore of Lake Annecy with fine dining, spa, and event space. Comparable as a premium lakeside heritage property serving a similar upscale leisure and corporate clientele in the Annecy basin.
• Auberge du Père Bise: Relais & Châteaux property in Talloires on Lake Annecy offering luxury rooms, a Jean Sulpice restaurant, and spa. Operates in the same Annecy lakeside premium culinary-and-wellness space as Rivage and targets overlapping guests.
• Les Trésoms Lake and Spa Resort: 4-star hotel and spa located on the shores of Lake Annecy with restaurant, meeting space, and wellness facilities. Directly comparable to Rivage as a competing upscale lakeside spa property in the same Annecy market.
• Abbaye de Talloires: Historic 4-star hotel and wellness retreat converted from a former abbey on the Lake Annecy shoreline. Comparable as a heritage lakeside property competing for boutique leisure and corporate demand on Lake Annecy.
• Imperial Palace Annecy: Historic 4-star hotel and casino complex on Lake Annecy with multiple restaurants, event venues, and spa. Competes for the same leisure and corporate guests in the Annecy lakeshore segment as Rivage.
• Hôtel de la Plage – Annecy: Independent hotel located directly on the Annecy lakeshore offering rooms, restaurant, and beach access. Direct local competitor in the Annecy lakeside lodging segment competing for similar leisure travelers.

Regional players

• Beau-Rivage Palace Lausanne: Iconic 5-star palace hotel on the shores of Lake Geneva with spa, fine dining, and large meeting/convention capacity. Comparable as a high-end lakeside resort-hotel operating in the Western Alps leisure and corporate segment.
• Hôtel Ermitage Évian Resort: 4-star resort hotel on Lake Geneva with spa, kid's facilities, restaurants, and event space. Comparable as a French lakeside resort with a similar mix of leisure, family, wellness, and MICE demand.
• Hôtel Royal Évian: 5-star palace hotel on the French shore of Lake Geneva with spa, multiple restaurants, and large convention/event facilities. Comparable as a premium French lakeside hotel operating on a similar residential-resort business model.
• Fairmont Le Montreux Palace: Luxury 5-star hotel on Lake Geneva in Switzerland with extensive spa, dining, and conference facilities within the Accor/Fairmont network. Comparable as a premium lakeside full-service hotel in the broader French/Swiss Alpine lake market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rivagehotelannecy
• Instagraminstagram.com/rivagehotelannecy
• LinkedInlinkedin.com/company/rivage-h%C3%B4tel-spa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rivage Hotel & Spa