Riverside Veterinary Care on Columbus

What Riverside Veterinary Care on Columbus does

Riverside Veterinary Care on Columbus is a single-location companion animal veterinary clinic operating at 428 Columbus Avenue on the Upper West Side of Manhattan, serving pet owners in New York, NY since 1994. The practice is part of the National Veterinary Associates (NVA) network, with NVA functioning as the parent/controlling entity for branding, infrastructure, and operational standards. Services span general wellness (exams, vaccinations, dentistry, nutrition, parasite control, microchipping), advanced diagnostics (radiography, ultrasound, EKG, laboratory, allergy testing), surgery (spay/neuter, soft tissue, orthopedic including TPLO/TTA), dermatology, therapeutic laser therapy, behavioral training, domestic health certificates, and end-of-life care (euthanasia, cremation, hospice). Two DVMs lead clinical care: Dr. Georgia Ratcliff (behavior medicine, welfare, pain relief, fear free practice) and Dr. Eileen Ball (board certified in Veterinary Preventive Medicine, focus on infectious disease and internal medicine), supported by a hospital manager, client services, and patient services staff totaling roughly 19 listed team members.

The business is differentiated by AAHA accreditation (covering approximately 900 practice standards), AVMA membership, and Fear Free Certified Practice status, with additional quality signals from specialized credentialing on staff. The commercial model is direct-to-consumer: pet owners book appointments online or walk in to the physical clinic, with no publicly disclosed pricing schedule. Complementary revenue streams include an online store (shop.riversideveterinarycare.com) for pet supplies and food, and the PetOne Veterinary App for mobile client engagement. Marketing is primarily local — the practice website, local SEO for family veterinarian queries in NYC, and NVA-provided digital assets — with no enterprise or B2B customers. The clinic is a privately held, non-reporting subsidiary within NVA's portfolio, with no disclosed revenue, funding, or ownership-stake data.

Name

Riverside Veterinary Care on Columbus

Legal name

Riverside Veterinary Care on Columbus

Website

https://riversideveterinarycare.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Riverside Veterinary Care on Columbus is a single-location AAHA-accredited veterinary clinic on Manhattan's Upper West Side, founded 1994 and operated within the National Veterinary Associates network, providing full-service wellness, diagnostic, surgical, and end-of-life care to dog and cat owners in New York, NY.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Veterinary services
• Pet healthcare
• Animal wellness care
• Veterinary diagnostics
• Pet surgery

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Medical Services: Revenue from providing veterinary medical services including wellness exams, vaccinations, dental care, surgery, diagnostics, and preventive care for cats and dogs.
2. Pet Supplies and Food Sales: Revenue from online store selling pet supplies and food with new low prices promoted on the website.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Riverside Veterinary Care on Columbus is a full-service veterinary clinic providing medical care for cats and dogs, including general wellness exams, vaccinations, dental care, diagnostic imaging (radiography, ultrasound, EKG), laboratory services, soft tissue and orthopedic surgery, dermatology, laser therapy, behavioral training, domestic health certificates, and end-of-life care. The practice complements in-clinic services with a PetOne mobile app for healthcare management and an online store selling pet supplies and food.

Product overview

Riverside Veterinary Care on Columbus is a full-service veterinary care office in New York, NY, offering a comprehensive range of pet health services. The practice operates as a unified service platform combining general wellness care (dentistry, nutrition, vaccinations, microchipping), advanced diagnostics (radiography, ultrasounds, EKG, laboratory services), surgical procedures (spay/neuter, soft tissue, orthopedic surgery), specialty care (dermatology, laser therapy), behavioral training, and end-of-life services (euthanasia, cremation, hospice). The clinic is complemented by the PetOne Veterinary App for mobile healthcare management and an online store for pet supplies. The practice has served the New York community since 1994 and is accredited by AAHA and staffed with Fear Free certified professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• General Wellness Services Comprehensive preventive care including dentistry, diet and nutrition, parasite control, wellness exams, vaccinations, and microchipping services for cats and dogs.
• Diagnostic Services Advanced diagnostic capabilities including radiography, diagnostic ultrasounds, EKG, laboratory services, and allergy testing to identify health issues in pets.
• Surgery Services Surgical procedures including spay and neuter, soft tissue surgery, and orthopedic surgery such as TPLO, TTA, luxating patella surgery, and fracture repairs.
• Dermatology Diagnosis and treatment of skin disorders including ear infections, tumors, atopic dermatitis, autoimmune skin diseases, allergies, and parasitic skin diseases in pets.
• Laser Therapy Surgery-free, drug-free, non-invasive laser treatment to reduce pain, inflammation, and speed healing for post-surgical recovery and chronic conditions like arthritis.
• Behavioral Training Personally tailored behavioral training programs to address compulsive behaviors, aggression, fears, separation anxiety, and improve pet-owner relationships.
• Domestic Health Certificates Travel health certificates (Certificate of Veterinary Inspection) for healthy pets traveling domestically by plane, boat, or car to other states.
• End of Life Care Compassionate end-of-life services including euthanasia, cremation, hospice care, and bereavement counseling for pets and their families.
• Online Pet Supplies Store E-commerce platform for purchasing pet supplies, food, and medications with promotional pricing for pet owners.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• National Veterinary Associates (NVA)coreOthersNVA is the parent company/owner of Riverside Veterinary Care on Columbus. The clinic operates as part of the NVA network of veterinary hospitals. NVA provides the practice infrastructure, branding, and operational framework including website hosting, privacy policies, and company standards.
• ADA Site Compliance (ADASC)minorImplementation/ SI/ Consulting PartnerThird-party accessibility partner engaged by NVA to audit website accessibility compliance with WCAG guidelines. Performs accessibility analysis and reporting for the Riverside Veterinary Care website.
• PetOne Veterinary AppcoreTechnology or IntegrationPetOne app is referenced as a tool for managing pet healthcare, suggesting a partnership or integration for mobile veterinary care management accessible to Riverside clients.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Bond Vet: NYC-headquartered multi-location veterinary clinic chain offering primary care, urgent care, and tech-forward booking/pricing. Directly competes with Riverside for the same Manhattan pet-owning customer base.
• Small Door Veterinary: Membership-based primary care veterinary practice with locations in NYC. Operates a similar GP/urgent-care model with transparent pricing and a proprietary app, making it a head-to-head competitor in Manhattan.
• Heart of Chelsea Animal Hospital: Independent-feeling, multi-doctor general practice veterinary hospital in Chelsea, Manhattan. Comparable service breadth and Upper-West-Side-adjacent NYC clientele.

Broad incumbents

• Animal Medical Center (NYC): Large non-profit specialty and emergency veterinary hospital on the Upper East Side. Captures the emergency, specialty, and referral cases that Riverside does not, and competes for trusted-position status with Manhattan pet owners.

Others

• BluePearl Pet Hospital: National specialty and emergency veterinary hospital chain with NYC locations. Captures after-hours emergencies (which Riverside is closed for) and competes for the surgical/specialty cases Riverside performs in-house.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/riverside-veterinary-care-on-columbus

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverside Veterinary Care on Columbus