City of Rome, New York
City of Rome, New York is a municipal government under New York State law serving residents, property owners, businesses, and visitors of Rome, NY. It delivers public safety, utilities, parks and recreation, tax collection, and community development, while strategically positioning around AFRL cybersecurity and UAS research.
- Company typePublic
- Founded1870
- HeadquartersRome, New York, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What City of Rome, New York does
City of Rome, New York is a municipal government incorporated in 1870 that serves the residents, property owners, businesses, and visitors of Rome, New York. Operating under New York State law, it delivers the standard suite of municipal services through departments that include Administrative Services, Assessor, City Clerk, Code Enforcement, Community and Economic Development, Corporation Counsel, Mayor's Office, Parks and Recreation, Public Safety (Fire and Police), Public Works (water filtration, water and sewer, trash and recycling), and Treasurer and Purchasing. Elected leadership comprises Mayor Jeffrey Lanigan and the Common Council, supported by approximately 51-100 city staff and operating from City Hall at 198 N Washington St.
The city's primary digital channels are its official municipal website (romenewyork.com) and a Citizen Self Service payment portal built on Tyler Technologies' Munis ERP, which enables 24/7 online payment of property taxes, metered water utility bills, and health insurance premiums. Supporting digital tools include an online Tree Request System launched in September 2025 to support urban canopy rebuilding after a July 16, 2024 tornado, an Amilia-powered recreation registration platform, a Timely-powered events calendar, and the 2-1-1 Community Information Service covering Madison, Oneida, and Herkimer counties. Resident communications and outreach run through the website plus Facebook, Twitter, Instagram, YouTube, and Constant Contact email newsletters.
Revenue is tax-funded rather than commercial: the city collects property taxes, water and sewer fees, and intergovernmental aid rather than generating commercial revenue. Convenience fees on online payments (2.5% on credit/debit tax transactions, a $6.84 flat fee on utility and health-insurance card transactions, and $0.58 e-check fees) accrue to the payment processor rather than to the city. Rome's competitive position is anchored in its statutory monopoly over municipal authority within city limits, complemented by its strategic proximity to the Air Force Research Laboratory (AFRL) and Griffiss Business and Technology Park, which together house over 5,000 employees and anchor the city's stated pivot from its Industrial Revolution-era 'Copper City' heritage toward cybersecurity and unmanned aerial systems research.
City of Rome, New York firmographics
Firmographics- Name
- City of Rome, New York
- Legal name
- City of Rome, New York
- Website
- https://romenewyork.com
- Company type
- Public
- Founded year
- 1870
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- City of Rome, New York is a municipal government under New York State law serving residents, property owners, businesses, and visitors of Rome, NY. It delivers public safety, utilities, parks and recreation, tax collection, and community development, while strategically positioning around AFRL cybersecurity and UAS research.
- Ownership category
- akta.pro rank
City of Rome, New York industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Police Protection (922120), Fire Protection (92216), Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Water Supply (4941), Electric, Gas & Sanitary Services (4900), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF)
Keywords
Where City of Rome, New York is headquartered
LocationHeadquarters
- HQ city
- Rome, New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
City of Rome, New York business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Property Tax Payment Processing |
| Transaction based/ take rate | Pay-as-you-go | Utility Billing Payment Processing |
| Transaction based/ take rate | Pay-as-you-go | Health/Life Insurance Payment Processing |
Distribution channels4 records
Marketing channels6 records
City of Rome, New York product offering
Product offeringCore offering
The City of Rome, New York is a municipal government entity that provides local public services to its residents and property owners. Its core offerings include public safety (fire and police), water filtration and sewer utilities, trash and recycling collection, property tax assessment and collection, parks and recreation facilities (Kennedy Arena, pools, trailways, dog parks), community and economic development, and licensing/permitting through various city departments. It also operates an online Citizen Self Service portal (MUNIS) for property tax, utility, and health insurance payments, plus a 2-1-1 community information referral service.
Product overview
The City of Rome, New York operates primarily as a municipal government entity rather than a technology product company. Its digital offerings consist of a city website portal and Citizen Self Service (MUNIS) payment system. The official website serves as the central hub connecting residents to all municipal services including administrative functions, public safety, parks and recreation, public works, and community development. Citizen Self Service, built on Tyler Technologies' Munis platform, provides 24/7 online payments for property taxes, utility billing, and health insurance. Supporting services include an online tree request system for the city's urban canopy initiatives and a 2-1-1 community information referral service.
Differentiator
Problem solved
Functional benefit
Products and services
- Citizen Self Service (MUNIS) Online Payment Portal Online 24/7 payment portal powered by Tyler Technologies Munis enabling Rome residents and property owners to pay property taxes, metered water utility bills, and health insurance premiums via credit/debit card or e-check, with associated convenience fees.
- Parks & Recreation Services Municipal recreation facilities and programs for Rome residents including Kennedy Arena, city pools, Bark Park (dog park), East Rome Action Park, trailway systems, playgrounds, passive parks, and online facility bookings and program registration via the Amilia platform.
- Public Safety Services (Fire and Police) Municipal public safety services delivered through the City of Rome Fire Department and City of Rome Police Department, providing emergency response, fire suppression, and law enforcement to Rome residents and property owners.
- Water and Sewer Utility Services Municipal water filtration, water distribution, and sewer services delivered by the Public Works department to Rome households and businesses, including lead and drinking water programs.
- Trash and Recycling Collection Curbside trash and recycling collection services for Rome residents, including holiday waste collection and green waste schedules coordinated with the City's contracted hauler.
- 2-1-1 Community Information Service 24/7 community resource hotline connecting residents of Madison, Oneida, and Herkimer counties with local resources, volunteer opportunities, and critical information during crises.
- Tree Request Service Online form service through which Rome residents can request tree plantings within the city right-of-way, supporting the City's post-tornado urban tree canopy rebuilding program.
- City Department Administrative Services Municipal administrative and regulatory services delivered through departments including Administrative Services, Assessor, City Clerk, Code Enforcement, Community and Economic Development, Corporation Counsel, Mayor's Office, Treasurer & Purchasing, Boards and Commissions, Common Council, Planning Board, and Zoning Board of Appeals.
Companies that use City of Rome, New York
Customer profileSegments3 records
Ideal customer profiles3 records
City of Rome, New York technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
City of Rome, New York partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Air Force Research Laboratory (AFRL)coreThe Air Force Research Laboratory is located at the former Griffiss Air Force Base, home to over 5,000 employees. Rome collaborates with AFRL on cybersecurity initiatives and unmanned aerial systems (UAS) testing and research. This partnership is central to Rome's economic development strategy focusing on high technology and Department of Defense facilities.
- Griffiss Business and Technology ParkcoreThe Griffiss Business and Technology Park is a key economic development asset housing a mix of high technology, Department of Defense facilities, and light industrial businesses. The park is central to Rome's economic transformation strategy.
- Rome Chamber of CommerceminorThe City partners with the Rome Chamber of Commerce for community events such as the Arts District Block Party and other economic development initiatives.
- Mohawk Valley Community CollegeminorMohawk Valley Community College Rome Campus collaborates with the City on educational programs and community events such as Section 3 training sessions.
- National Grid (Niagara Mohawk)minorNational Grid is responsible for maintaining utility infrastructure including electric service. They perform drop-crotch pruning on trees near power lines to ensure uninterrupted electric service to households.
Scale indicators3 records
Recent moves6 records
Expansion highlights3 records
City of Rome, New York competitors and assessment
Company assessmentDirect peers
- City of Ithaca, New York: Upstate NY city of similar population scale (~32K) with a comparable diversified municipal service portfolio (water, sewer, public safety, parks) and an economy that is partly anchored by a major research/education institution — analogous to Rome's AFRL anchor.
- City of Utica, New York: Adjacent Mohawk Valley municipal government of similar character (~60K residents) operating comparable in-house public works, water/sewer, police, fire, and parks services in the same regional economy. Most direct operational and demographic peer for Rome.
- City of Watertown, New York: Similar upstate NY city with comparable population size (~25K), operating municipal water, sewer, public safety, and recreation services with a similar small-city budget profile and similar northern NY demographic and economic dynamics.
- City of Ogdensburg, New York: Northern NY small city (~10K residents) operating comparable in-house public works, water/sewer, police, fire, and recreation services with similar exposure to regional demographic decline.
- City of Oswego, New York: Upstate NY city of similar scale (~17K residents) operating a comparable municipal service portfolio including water/sewer, public safety, and parks — direct comparable in size, geography, and service mix.
- City of Geneva, New York: Finger Lakes-region small city (~13K residents) operating municipal water, sewer, public safety, and parks services with similar small-city fiscal dynamics and upstate NY demographic exposure.
- City of Cortland, New York: Small upstate NY city (~18K residents) operating municipal water, sewer, public safety, and recreation services within a similar small-city budget profile and Central NY demographic environment.
- City of Oneida, New York: Neighburing Madison County city (~21K residents) operating a similar small-city municipal service portfolio including public works, water/sewer, and public safety — directly comparable in scale, services, and regional context.
Broad incumbents
- City of Schenectady, New York: Larger upstate NY city (~67K residents) with a comparable municipal service portfolio including GE-linked economic anchor and similar post-industrial transformation trajectory, but operating at a meaningfully larger scale.
- City of Syracuse, New York: Regional upstate NY metropolitan center (~140K residents) operating the full range of municipal services including water, public safety, and parks; serves as the broader regional benchmark for service standards and budget scale relative to Rome.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Rome, New York social profiles
Digital presenceCity of Rome, New York financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Rome, New York leadership team
Management profileNumber of profiles
Profiles1 record
City of Rome, New York funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Rome, New York M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Rome, New York
What does City of Rome, New York do?
The City of Rome, New York is a municipal government entity that provides local public services to its residents and property owners. Its core offerings include public safety (fire and police), water filtration and sewer utilities, trash and recycling collection, property tax assessment and collection, parks and recreation facilities (Kennedy Arena, pools, trailways, dog parks), community and economic development, and licensing/permitting through various city departments. It also operates an online Citizen Self Service portal (MUNIS) for property tax, utility, and health insurance payments, plus a 2-1-1 community information referral service.
Is City of Rome, New York a public or private company?
City of Rome, New York is a public company. It is classified as public and is currently operating.
When was City of Rome, New York founded?
City of Rome, New York was founded in 1870. It employs 51 to 100 people.
Where is City of Rome, New York based?
City of Rome, New York is headquartered in Rome, New York, United States, in the North America region.
Who are City of Rome, New York's main competitors?
Direct peers on record are City of Ithaca, New York, City of Utica, New York, City of Watertown, New York, City of Ogdensburg, New York, City of Oswego, New York, City of Geneva, New York, City of Cortland, New York and City of Oneida, New York. Broad incumbents are City of Schenectady, New York and City of Syracuse, New York.
Does City of Rome, New York have an API?
No public API is recorded for City of Rome, New York.
What industry is City of Rome, New York in?
City of Rome, New York's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.