The Royale Krakatau Hotel

What The Royale Krakatau Hotel does

The Royale Krakatau Hotel is an integrated luxury resort property located in the Cilegon Green Zone of Banten, Indonesia, operating under that single brand since founding in 1996. The asset combines hotel rooms with an 18-hole golf course, water recreation facilities, a spa, multiple food and beverage outlets including the Krakatau Restaurant and the rooftop Sunstone venue, MICE and wedding venues, a helipad and an EV charging station, supported by 177 employees. Its customer base spans leisure transient guests, corporate and MICE clients, wedding and social-event organizers, and walk-in local diners; the company also recently extended its F&B presence into Jakarta through The Surosowan Jakarta restaurant.

The underlying operating stack is conventional for an independent Indonesian resort: room and event distribution via the third-party SwiftBook online reservation platform, supplemented by WhatsApp and direct booking channels. No proprietary technology platform, in-house AI/ML system, or data flywheel is described; competitive differentiation rests on the physical amenity bundle and the on-site service experience rather than on software IP.

The business model is multi-stream hospitality revenue: room nights (with disclosed weekend packages around IDR 680,000 per night), F&B covers across on-site outlets and the new Jakarta restaurant, golf and recreation fees, spa services, and event/venue rentals for weddings and corporate functions. Go-to-market is omnichannel-direct (website, WhatsApp, phone) plus third-party reservation connectivity, with the asset itself acting as the primary brand surface and marketing anchor.

Name

The Royale Krakatau Hotel

Legal name

The Royale Krakatau Hotel

Website

https://royalekrakatau.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The Royale Krakatau Hotel is an integrated luxury resort in Cilegon, Banten, Indonesia, offering rooms, F&B, MICE venues, golf, spa and water recreation to leisure, corporate and event customers, and now extending its F&B brand into Jakarta.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Golf Courses and Country Clubs (71391), Food Services and Drinking Places (722)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

Keywords

• Hotel accommodation
• Hospitality services
• MICE events
• Resort recreation
• Dining venues

Headquarters

HQ city

Cilegon

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hotel Accommodation: Room rentals across multiple room categories from Superior (28 sqm) to Royale Suite (128 sqm), offering both short-term stays and extended accommodations via Krakatau Town House.
2. Dining Services: Multiple restaurant venues including The Surosowan (all-day dining), The Kaibon (specialty grilled selections), and The Surosowan Jakarta. Revenue from dine-in, room service, and catering.
3. MICE and Events: Meeting rooms, convention hall, wedding venues, and outside catering services for corporate events, conferences, seminars, and celebrations.
4. Recreation and Wellness: Spa treatments, fitness center access, swimming pools, and wellness services at Royale Spa.
5. Golf and Sports: 18-hole golf course, driving range with 27 bays spanning 250 yards, The Level fitness center, and Krakatau Sport Center.
6. Water Recreation: Krakatau Water World aquatic attractions for family recreation and entertainment.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Royale Krakatau Hotel is a luxury hotel and integrated resort in Cilegon, Banten, Indonesia offering guest accommodation, multiple dining outlets, MICE and event facilities, a spa, golf, and recreation amenities including a kids' club and pool. It serves both business and leisure travelers as a full-service hospitality property combining rooms, food and beverage, meetings, and wellness under one campus.

Product overview

The Royale Krakatau Hotel is a luxury hotel and integrated business-tourism destination in Cilegon, Banten, Indonesia, offering a unified portfolio of hospitality services. The core offering includes hotel accommodation (Suite Cottage, Suite, Junior Suite, Deluxe Executive, Deluxe, and Superior rooms), complemented by multiple dining venues (The Surosowan, The Surosowan Jakarta, The Kaibon), Royale Spa wellness services, and comprehensive MICE (Meeting, Incentive, Convention, Exhibition) facilities. Recreational amenities include an 18-hole golf course, two swimming pools (Aquamarine and Amethyst), fitness center (The Level), Krakatau Water World, driving range, and Krakatau Town House for extended stays. The hotel also offers rooftop venue (Sunstone), helipad access, EV charging, karaoke, and wedding services across venues including Sapphire Garden and Convention Hall.

Differentiator

Problem solved

Functional benefit

Brands

• The Surosowan: An elegant all day dining restaurant at The Royale Krakatau Hotel offering Indonesian, Western, and Asian cuisine with live cooking stations and buffet selections.
• The Surosowan Jakarta
• The Kaibon
• Royale Spa
• The Level
• Krakatau Town House

Products and services

• Hotel Guest Rooms and Accommodation Luxury hotel room accommodation serving business and leisure travelers staying in Cilegon, Banten.
• Restaurant and Dining Venues Multiple on-site restaurant and dining venues serving hotel guests and walk-in diners with food and beverage offerings.
• MICE and Event Facilities Meeting, conference, and event venues available for corporate functions, conferences, weddings, and social events, bookable with on-site accommodation and catering.
• Spa and Wellness Services

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Scale indicators4 records

Recent moves2 records

Expansion highlights3 records

Direct peers

• Hotel Santika Premiere BSD: Mid-to-upper full-service hotel near Jakarta in the BSD/Serpong business corridor with MICE and dining facilities. Comparable as a full-service Indonesian property serving suburban corporate and event demand.
• Sheraton Bandung Hotel & Towers: Full-service resort-style hotel in Bandung with MICE facilities, multiple restaurants, spa, and recreational amenities. Comparable in combining business event facilities with leisure positioning in a secondary Indonesian city.
• Pullman Jakarta Central Park: Upscale international-brand hotel in Jakarta with strong MICE facilities, multiple dining venues, and recreational amenities. Comparable in blending business-and-leisure positioning for the Indonesian corporate market.
• Swiss-Belresort Belitung: Indonesian resort hotel with integrated recreational facilities, dining venues, and MICE capability. Comparable as a privately-affiliated resort targeting leisure and corporate segments outside Jakarta.

Regional players

• Aston Anyer Beach Hotel: Resort-style hotel in Anyer Beach, within the broader Banten leisure corridor. Comparable as a regional full-service resort competing for the same leisure and staycation demand from Jakarta and Banten travelers.
• Horison Ultima Rangkasbitung: Full-service regional hotel in Banten province offering accommodation, dining, and event venues. Comparable as an Indonesian regional full-service operator serving the same broader Banten market.

Broad incumbents

• JW Marriott Hotel Jakarta: Luxury full-service hotel in Jakarta with extensive MICE facilities, multiple restaurants, spa, and pool amenities. Comparable as a premium business-and-leisure property serving Indonesian corporate clients.
• The Apurva Kempinski Bali: Luxury integrated resort in Nusa Dua, Bali with convention facilities, multiple dining venues, spa, and tiered recreational amenities. Comparable in operating a broad amenity-led hospitality destination model.
• Hotel Indonesia Kempinski Jakarta: Iconic luxury hotel in central Jakarta combining accommodation, MICE, and multiple F&B venues. Comparable as a full-service Indonesian property with broad amenity portfolio targeting both corporate and leisure guests.
• The Westin Resort Nusa Dua Bali: Integrated beachfront resort with conference facilities, multiple dining venues, spa, and recreational amenities. Comparable as a full-service Indonesian resort operating an event- and leisure-led revenue mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/royalekrakatau
• Instagraminstagram.com/royalekrakatau
• LinkedInlinkedin.com/company/the-royale-krakatau-hotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Royale Krakatau Hotel